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Ace Hardware
320 Warwick Ave, Warwick, RI 02888, United States
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Ace Hardware
Comments
St
Review №1

Great knowledgeable staff, has that local old time hardware store feel

SH
Review №2

Couldnt have been more helpful. Was trying to get a couple of keys made. All the big chains couldnt do it. I was in and out. Keys work fine.👍👍👍👍👍

Ma
Review №3

Convenient store to have so close to us. Never had a problem not finding what I needed there. The workers are knowledgeable.

De
Review №4

Busy place great service good price value recommend everyone to go there

pj
Review №5

Excellent hardware store, always fully stocked, greeat service.

Di
Review №6

Staff very helpful. Im an older woman in a hardware store with a lit of questions. Even new employee was kind and patient and helpful.

Ja
Review №7

I get my mulch here. Its a good price and easy to park and load without having to haul it across a big box parking lot like Home Depot or Lowes makes you.

AN
Review №8

I went here to buy paint; had some missing info from the paint label. Staff researched and tried to match as close as possible. I told them I remembered I still had the entire label at home and would return. They agreed then it could be an exact match. Staff was very personable/accommodating.

Ma
Review №9

Convienant did have a little bit of a wait to have paint mixed but overall service is Good.

B
Review №10

Clean well organized store, friendly and helpful employees.

Pa
Review №11

I happens to randomly stop there and please me while I was there picked up a few extra things that I needed nice people good service friendly all wearing masks observing protocols. The store was brightly lit well organized and clean also

De
Review №12

Quickly found valve stem an a moss inhibited.

de
Review №13

Well stocked. Friendly helpful service.

Pa
Review №14

Checked online For an item go to the store they didnt have it. I asked the clerk if they had any in stock that wasnt on the Shelf she said well we can order it for you I said thats fine I can order it myself from Amazon which I did save money and got it quicker

Tr
Review №15

Many employees in this store are not helpful at all!!!! Extremely rude.. My husband was next in line holding a 40lb bag of salt and a lady not waiting in line walked right up to the cashier and he served her without asking her to wait like everyone else! Unfortunately this is the only hardware store we can get to. We will definitely be writing names down from now on to send to the owner of this store. Poor customer service!!

Pa
Review №16

Very helpful. these people can answer all your questions.

Su
Review №17

They know what theyre talking about there

Bo
Review №18

Nice local store love them

de
Review №19

Love my neighborhood hardware so glad their back....

Th
Review №20

They always have everything I need and most things I didn’t know I needed

Li
Review №21

Helpful staff. Store is organized, well laid out. Only reason for 4 stars is I bought a hose that turned out to be of fairly lousy quality.

Ma
Review №22

Very rude there

St
Review №23

Just like going to the old neighborhood hardware store with the great customer service.

Lu
Review №24

Went here looking for some items for our new house and were pleasantly surprised with the selection and customer service. Finn was amazing and helped us find everything we needed. And Jenn was at the registry and was incredibly kind. Highly recommend this place!

Ja
Review №25

I love this ace. I wish they had full stock at this location.

Dd
Review №26

Local hardware store, a little bit of what you need. When you dont want the big box store its a great place

Ke
Review №27

The staff here are patient and knowledgeable.

Pa
Review №28

A little pricey but they have it when I need it

Ro
Review №29

If you need a bolt, theyll probably have it. More convenient than larger home improvement centers, but prices tend to be higher as well.

Ma
Review №30

Store is well organised and the employees were knowledgeable and helpful.

Br
Review №31

Great customer service

An
Review №32

This is my go to store. Way better than lowes for small house projects.

Sh
Review №33

Great local hardware store. Cant beat it. Close. Great people working there. Great attitudes. Great people skills. Great customer service. Well trained. Kudos to management for running a place that people want to stay and remain happy at. Why 4 stars ? The prices are little inflated compared to Home Depot and Lowes but thats usually the case with convenience!

Ka
Review №34

The folks at this Ace are always so helpful. Really glad to have their knowledge to help select the right goods/tools for my home projects.

Sp
Review №35

Very friendly place also very helpful thank you again

Ro
Review №36

For the past 3 days Ive been Purchasing Materials from different places For a fence job, I went to this hardware store and I was Very impressed by the staff and the level of customer service they provided.. I will recommend this store to anyone.

Se
Review №37

These people are taking advantage of the elderly people because if you are a young person you will never purchase anything from that store

ro
Review №38

Fantastic service with a local atmosphere. Im not a fan of the huge retailers, and ACE has consistently provided me with exceptional service and value.

Mi
Review №39

It was great! They had everything I needed. No crowds.

Ke
Review №40

Great service and great prices and they always have what you need in stock. The employees is what makes this place great to shop at.

do
Review №41

Nice little hardware store.

Ge
Review №42

They always have good stuff

WA
Review №43

We always do everything we can to help fulfill a customers need or help assist our great community, in any way we possibly can. We will always maintain a high level of expectations for our store, any problem that ever arises, is always dealt with in an extremely respectful way. Thank you for your continued support!!!!

Pe
Review №44

Great place to shop. Very helpful people who work there. Clean and easy parking. Wheel chair friendly.

Sa
Review №45

Always find what I need. Great quality items

Ka
Review №46

This is my first go to when Im in need of anything having to do with yard work or small jobs around my house I love that they have automatic coupons and the staff at the store on Warwick Ave are so nice and attentive and not overly attentive they actually will help you if you seem to be confused about something which is wonderful

Te
Review №47

People who work there very helpful you can be in and out real quick huge selection of different kind of screws copper stainless steel all kinds

An
Review №48

The store owner is extremely rude and paranoid. I brought two identical screens for Anderson doors to be re-screened. When I brought them home, one fit perfectly in the door, but the other one was made improperly. The screen was the correct width at the top and the bottom, but narrowed in the middle. I returned it to have it redone. No one called to say it was ready, so I called to find out it was, in fact, ready for pickup. Before leaving the store, I measured the width only to find out that it was AGAIN improperly done--correct at the top and bottom, too narrow in the middle. I was told by a store manager that she would call me the next day and ensured me that they would get it right. No one called. I called again to find out it was ready and was told that it would be done the following day and that, Jim (the store manager) would get back to me. Again, no one called. I went to pick up the door screen only to find that for the THIRD time it was improperly made, again narrower in the middle than at the ends. Ray, the store owner, tried to tell me that the screen would work as is--clearly he did not know what he was talking about--it was impossible to secure it to the door frame as is. Eventually he said they could refund me the cost of the screen, but that he would remove the faulty screen. I asked if he could keep the screen in since I didnt want the frame damaged in transport. He accused me of wanting a free screen--never mind that it was completely useless to me as it would not fit in my door due to the varying widths. I told him I was very disappointed and would no longer patronize his store and would be sure to let others know how disrespectful and rude he was and how incompetent his store was at repairing screens. When I asked him for his name, he refused to give it, snapping back at me that I have no business knowing his name. Ultimately, I was refunded the cost of the screen and handed back the empty frame. Another store employee apologized for the owners bad behavior. I assured him that I would not be back. Stay away from this store--the owner has a lot to learn although he says hes been in the business for 20 years! Oh boy, that must be why all the employees seemed so timid. If you want excellent, reliable service go elsewhere.

Do
Review №49

A bit retail, but well stocked.

Al
Review №50

Love this place 10/10 customer service everyone is very knowledgeable.

La
Review №51

I can always find what I need at Salks/Ace Hardware.

sc
Review №52

When you cant find it anywhere else they have it.

Ro
Review №53

Always helpful, great staff.

Gi
Review №54

This Ace IS the place to go. The staff is ALWAYS friendly and has a willingness to help. Im ALWAYS greeted and asked if they can assist me. This is something you dont get at the other stores.

An
Review №55

Very helpful staff. Got what I needed. In and out fast.

Da
Review №56

It has that old-school feel of people who genuinely care about the customer and know what theyre talking about.

Da
Review №57

Employees there not bad

Do
Review №58

Wonderful. One of these days Im going to pack a lunch and spend the day just browsing. Like a kid in a candy store.

Je
Review №59

This store has just about everything, and the prices are good. Staff are there to help. Good store to go to.

Li
Review №60

Fred is so helpful and knowledgeable. Highly recommend this Ace store.

Ja
Review №61

Local hardware store. Convenient, courteous service, handy quick. Simply a good business.

Na
Review №62

Always courtesy and helpful. Will definitely return.

Sa
Review №63

Great place to get hard wear and other things

Je
Review №64

Great local spot with exactly what I need!

Ma
Review №65

Always helpful and friendly. They take the time to get to know you.

Sc
Review №66

Great hardware store! Friendly staff. Recommended

De
Review №67

Just went here looking for a close hardware store and found the best service that Ive had in a hardware store in a very long time and a surprisingly great selection for a smaller location. I will be doing a lot more business here.

Jo
Review №68

Store was very busy when i visited, we needed a good hardware store. I would definitely recommend this one for excellent service and good prices

an
Review №69

Great shopping experience and good paint prices

Lo
Review №70

Whent there on Thursday at 6 30 no one around place closed up need to get there hour right. Ill never go there again just because there advertising of hour . It was a emergency. But so much for there scheduled​ hours.

R
Review №71

Google review readers this is a comparison review. I went to a popular big chain Dept store and purchased storm supplies, ice melt $5.88 & windshield de-icer $2.97 17oz can. Aces prices were $9.99 for their brand of ice melt & $4.99 for Prestone de-icer smaller can 11oz. Ace you failed the customers during a Winter storm. Im freezing you out of my Storm Shopping.

Ju
Review №72

Best hardware store around. Helpful staff!!

Un
Review №73

Im here constantly. Always helpful and ready to assist as best they can.

Na
Review №74

Professional, Helpful, great customer service, friendly.

Wi
Review №75

Had what i needed at a great price

Ca
Review №76

So glad to have an ACE near by again. So convenient and has everything I need.

Ca
Review №77

The staff here is always friendly.

jo
Review №78

Love this place. Helpful staff.

Ja
Review №79

Convenient location, helpful staff, get me in & out and back to my project.

Ba
Review №80

We found what we wanted but the waiting line at checkout was a little long

Je
Review №81

Good selection and knowledgeable staff

Sa
Review №82

Bad service and bad customer service. We dropped off a door screen to have a new screen installed. I called 6 weeks later and still not done. They kept giving us the same excuses as to why the screen was not fixed yet. We end up picking up screen to bring elsewhere to be fixed. Very disappointed.

Mk
Review №83

The odds are great that they have what you want in hardware and great service.

Ri
Review №84

Its a store, with hardware. Nice people, too

Mi
Review №85

Always very helpful

Ni
Review №86

Very friendly staff and clean store. Super convenient location too.

Ar
Review №87

Over priced but convenient

Da
Review №88

If they dont have it, you dont need it

Ke
Review №89

Great help with loading

Ro
Review №90

Very helpful paint department

br
Review №91

Came by to buy some lawn equipment...CLosed!!! 1215 on a sunday...Ace is the place that lost my business today

Da
Review №92

No help. I was totally ignored, the men were asked help and I seemed to be invisible to the men that worked there. Wont be going back

Na
Review №93

The owner, Rick, is rude and disrespectful. The employees were very kind and welcoming, but I will most likely not return.

Ja
Review №94

Ordered Weber Genesis 310 six weeks ago only to be put off again and again. Walked in and was showed and told I ordered 210 Spirit....have been more than patient!

Ba
Review №95

Excellent!

Bi
Review №96

Staff was friendly and helpful.

Ri
Review №97

Nice people very helpful

Gr
Review №98

Helpful people there

Ro
Review №99

Store a little crowded but you can find everything you want

cl
Review №100

Great

Information
13 Photos
100 Comments
4.3 Rating
  • Address:320 Warwick Ave, Warwick, RI 02888, United States
  • Site:http://www.acehardware.com/store-details/16312
  • Phone:+1 401-781-5111
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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