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Glass Doctor of Warren, MI
32774 Mound Rd, Warren, MI 48092, United States
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Glass Doctor of Warren, MI
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Ca
Review №1

I called several different glass companys before I found one to come out to replace a broken window. Glass Doctor sent out their tech Tim to measure and order the window glass.What I liked about this company is that they kept you informed, called before they came to give you a heads up on the time of arrival. Tim kept his work area clean while working and then cleaned up after he was completed. He was very professional and knowledgeable.I would highly recommend this company to others.

Br
Review №2

I called for a quote and was given a date 2 weeks out. Set the appointment which was scheduled for a window of 12-4pm. Time window came and went with no showing up. I called to figure out if they were still coming out and was informed that they were but were running behind. Guy showed up and said they would send a quote. A week later and no quote was sent or communicated so I called and was given a rate but they werent sure if it was for safety glass or not. Waited on hold and finally hung up. Still no one has reached out to me with the completed quote. Went to find someone to fix our window elsewhere.

Ji
Review №3

I was in urgent need of a replacement window that was shattered in a recent storm. No one could have been more responsive than Ken. I will always have an appreciation for his obvious commitment to satisfying his customer. In turn Ill recommend Ken and the Glass Doctor of Warren to anyone who needs glass replacement work done at their home or business....you cant do any better.

ja
Review №4

Excellent customer service fast and friendly thank you ken and to the great staff in the back appreciate the great job

Mi
Review №5

Wonderful experience, He just stepped in and looked at my door closer, just shook the closer arm up and down with his hand and thats all his diagnosis. He said Yes I can fix it, please get my check ready. Because my accounts office is located at a different location and he was aware of that.

Ro
Review №6

Ken is very very professional. He interacts in calm tone. He very polite and helpful. He explain everything to me to insure I understand. Please give him a raise.

Ap
Review №7

Tim is the guy who came to do our front window and he did and excellent job! Definitely recommend him and the company. Very happy with his communication along with his work.

Jo
Review №8

We actually got a person that answered the phone! Ken was great to work with, they diagnosed my water problems, and replaced the windshield. They took care of the insurance end! The technician that did my windshield replacement (Jim)also showed me were I had water coming into my car. Finished everything up with the windshield checked to make sure the rain sensor was working before and after the install. Was a pleasure to come here @ the Warren location.Highly recommend this glass shop!

Ka
Review №9

Tim is the best! He was extremely knowledgeable, professional and helpful throughout the whole process. I would absolutely recommend Tim and Glass Doctor of Warren to anyone!

ma
Review №10

Josh was super! very timely service priced appropriately and we love it!

S
Review №11

Great service..their quote saved me $100..

Me
Review №12

Tim was absolutely amazing! He came in and got the job done super quick and it looks amazing! I replaced the sidelights on my front door with them and their quality of work, and prices were unbeatable! I will definitely use Tim and The Glass Doctor for future work when needed!!

Ka
Review №13

Great price and product, very professional and nice. I would highly recommend.

jo
Review №14

Had 5 windows fogging up and put new panes in window frame. so far they look really good. now how do i post

An
Review №15

I took my car in to get the windshield replaced but the crack was to big so they replaced it. I was able to get it in the same day and they were able to replace it within the week. It was a really quick process also that took much less time then I thought.

St
Review №16

Crazy expensive and took a week for a small piece of glass. In the meantime my wife found a picture frame with a larger glass for 1/3 of the price. A little egg on my face

Bi
Review №17

Raplaced my windshield with crack very quickly and efficiently

Er
Review №18

I have used them for chips and replacement windows for my car many times now. Always fast service and a great price.

Ca
Review №19

Did really good work, just a slow turn around time to complete window repair

Sc
Review №20

Glass Doctor (Technician; Tim) Did a wonderful job replacing the glass in my double hung style window. The insulated glass barrier had broken down on my older glass. Tim came out and properly measured glass pane. He returned in less than 2 weeks and installed new glass in both upper and lower window. Tim was here approximately 1/2 hour and had job completed. I will use Glass Doctor again

Da
Review №21

On a trip from Rhode Island had a broken windshield on Thursday. Called Glass Doctor on Friday, he ordered glass on Friday, installed Saturday AM on schedule as promised and cleaned out broken glass shards. Couldnt be more pleased.

ju
Review №22

I needed a pane of glass replaced at my home. They came over, inspected, gave me a reasonable quote, and completed the repair quickly and professionally.

Je
Review №23

I would definitely recommend Glass Doctor of Warren. Tim and James did an great job replacing four double pane windows in my family room. Quick, quality workmanship and very knowledgeable. I will be calling them should I need any glass work in the future.

Ge
Review №24

Glass Dr. was great. Will definitely recommend them.!!

Th
Review №25

Glass Doctor came the same day to fix our broken double pane commercial glass door. The replacement windows were ordered immediately and were installed as promised promptly and professionally. The installer also helped us with a stuck/binding commercial aluminum framed door which had been binding for years. Other installers didnt get it right. Glass Doctor tech had it fixed PERFECTLY in 10 minutes.DEFINITELY the RIGHT people to call!!!

Mi
Review №26

Tim was very professional, called ahead to let us know that due to the weather, his shoes would be wet and he would be tracking snow in. The installation of our bathroom glass door took longer than anticipated, but we are very pleased with the entire process.

Sc
Review №27

There was a mix up with another glass company. Glass Doctor (Ken) came through and had my glass installed on my wife’s car same day! I highly recommend these folks. They should have been my first and only call!

se
Review №28

If i could leave 0 stars i would. This place has poor customer service, over priced and the manager shows up high

D.
Review №29

The Glass Doctor of Warren was great to do business with. I had an issue with my windshield and rearview mirror, so they had me bring in my vehicle. They looked at the damage and explained to me exactly what they were going to do to repair the problem. I was so pleased with their expertise and professionalism. I highly recommend them for any type of windshield repair!

Ma
Review №30

Kody is the best! Extremely professional service -from quote to installation he was great!!

To
Review №31

I had a great experience with the Glass Doctor of Warren. I needed a mirror cut and there were no technicians available. One of the sales associates took care of it himself. He mentioned they have to wear multiple hats at times to keep things moving.As a customer I did appreciate it. I would have had to wait a week at one of their competitors I contacted first.I will be back for my glass and mirror needs in the future for sure.Thank you

Li
Review №32

Professional, very informative, great job

Ji
Review №33

Friendly and professional, got to my glass cutting order quickly. Will use this company again. Thx

Jo
Review №34

Never called me back with estimate

Ka
Review №35

We did not use them.

DJ
Review №36

Unfortunately I busted out the back window on my f250. I called the glass doctor to schedule an appointment, they had an availability the very next morning. I brought my truck in at the scheduled time and they had it ready for me in two hours. Fast and professional service, I would recommend this company to anyone I know who needs glass repair. Thank you glass doctor!

Bo
Review №37

Excellent group of individuals. Great prices and excellent service.

Ki
Review №38

They were fast and professional. Tim & his partner did a great job. I would definitely recommend them & use them again.

An
Review №39

A+++++ to Tim for an amazing job on my door. I had hideous sidelights and he came and changed them out for a beautiful modern look. Tim was on time, professional, wore protective gear, quality of service was amazing! He even cleaned up after! I would recommend Glass Doctor and specifically Tim, any day of the week!

Ma
Review №40

Fantastic experience with Ken and Mike very good service very good clean installation of my windshield. I would recommend Glass Doctor of Warren to anyone looking for fair prices, good service and great installation. Thanks to Glass Doctor for the great job you did for me 😁

He
Review №41

Glass Doctor was great to work with. Tim came out for an estimate the same day that I called. I had my estimate the next morning and the window was replaced a few days later. Tim was professional, courteous and prompt. I would definitely use Glass Doctor again in the future if I have any glass that needs to be repaired or replaced.

An
Review №42

I was very pleased with Harmon Glass Doctor. They were able to waive $100 off my deductible and fix my windows in a reasonable amount of time. I would highly recommend this company!

Fr
Review №43

The technician Tim was very helpful and did a professional job of replacing a cracked widow in my front living room roll out triple pain window. He explained everything regarding having to install a new double pain glass that matches very well the existing tinted glass He got the job done fast. Would definitely use Glass Doctor of Warren,again.

My
Review №44

The technician Tim was Great! He explained everything very clearly, was on time, was professional, and got the job done fast! Would Definitely use them again!

Jo
Review №45

Tim went above and beyond! Not only did the new glass in my door wall look great, he took the time to service the entire door. Cleaned the track, lubed the latch and took the time to explain tips to care for the door to increase its life! Thanks!

De
Review №46

Fast service. Was able to schedule after work 4pm.

do
Review №47

Piss pour work, did not remove all screws from door panel and broke the door panel on drivers door and somehow messed up the wiring for the window for the passenger door I would not recommend this place

Ke
Review №48

They came out promptly. Tim explained the situation with our Resedential window replacement. He did research and called us back options. Finally, when it was safe he came out to install new window he was thorough, professional and polite. We will call again if we have a need

Ti
Review №49

I needed a piece of a double pane window replaced from a baseball mishap. Glass Doctor was quick and painless, very professional and affordable as well! Thank you job well done!

Ro
Review №50

Tim K is an all-star for replacing the glass in my patio door on a cold, snowy day (I should also mention that the part of my house with the door is at the bottom of a pretty steep hill). He was on time, efficient and professional. Glass Doctor Warren charged me nearly 40% less than another company quoted for the job so their pricing was great, too. I would highly recommend Glass Doctor Warren and technician Tim K.

Jo
Review №51

Tim provided a thorough explanation of the proposal at the time of the estimate and was very professional throughout the installation process. Glass Doctors window supplier sent the wrong glass on a few of the windows, but Tim and Ken worked to get the correct glass delivered and complete the installation as soon as possible. Good people to work with!

Ma
Review №52

Tim did a great job repairing a broken window. He was able to replace it same-day due to an earlier cancellation. Would definitely recommend!

La
Review №53

Rained on the day scheduled, they called early to cancel. They promptly called to reschedule. Everything was taken care of as promised, the same day.

Pe
Review №54

Fast service (same day). Tim could not have been more polite or professional. We would highly recommend him and his crew!

Mi
Review №55

Perfect glass cut, fast turnaround, courteous service. I needed a new glass table top to my wood dining room table. The edges are curved in a decorative design. Cody came to my house, measured, and took away the old broken glass. The replacement was ready within a couple of days. When Cody brought it to my house, it fit perfectly - even the decorative curves. I was so impressed with his workmanship and polite service! I 100% recommend!

Ma
Review №56

I called to talk about getting a window replaced 2 times today, the first guy was unable to help me and told me to come back with my neighbors last name and that he would be able to help, just gott off the phone with a guy who was rude and sounded like he was having a bad day. I have to say the first person to answer the phone leaves a lasting impression and I know for a fact that I will not be contacting this rude company ever. Just called again to talk to someone else as my neighbor is looking to get their rental window replaced. NOT MINE, and a new guy answered and was able to look the order up by last name no problem and got it taken care of.

Ra
Review №57

Excellent business, they replaced my cars windshield very fast, it was a good price

As
Review №58

Tim came out last night to repair my side door window. The previous window was not to code and when it broke big shards of dangerous glass were hanging from the window, but Tim was an absolute professional. In a timely manner he replaced the window, cleared up and made sure we had the correct glass in the door. We went to bed feeling secure in our home again, that, is priceless. Thank you Tim :)

Ka
Review №59

I needed 3 windows replaced that had lost their seals. Tim K was highly rated in reviews of Glass Dr so I requested him. People werent exaggerating! He did a great job! Work was perfect, clean, quick and reasonably priced! I will DEFINITELY use him again when I have another issue.

Ge
Review №60

Every thing went as per plan

An
Review №61

Had 2 windshields replaced here today these guys are the best. I have used Harmon glass in the past and they are always organized and courteous. Ken and Mike made the whole process simple and stress free and they offer a 1 year warranty. I could not be more pleased.

Lu
Review №62

The Glass Doctor of Warren came out to repair a broken door wall panel. We had an excellent experience, the price was right and everything was repaired quickly. The tech was knowledgeable, courteous and efficient. Highly recommend.

Ch
Review №63

The gentleman at the front desk was VERY nice, honest, and knowledgeable! And the technician that repaired the chip in my windshield did a great job! If I need glass work done again, I will be back. And I will tell anyone I know to come here for all their glass needs! Highly Recommended!

Gr
Review №64

EXCELLENT SERVICE! We had an old framed shower door removed and replaced with a euro style clear frameless door. They came out and measured then a couple of weeks later they installed. Could not be happier! Super clean install and a very reasonable price.

De
Review №65

I was so happy to find a reputable and reliable company. Everyone was polite and courteous. The installer, Tim, was great. He was very knowledgeable and took extra steps to make sure my windows were repaired properly. Another company could not repair the windows and in fact damaged one of them. I called Harmon Glass to see if they could fix everything and they did! Great company, great job. Highly recommend.

La
Review №66

They were very professional and I have been very happy with there workmanship.

Sh
Review №67

I am so happy to have had such a wonderful, professional experience with this company! Tim set my expectation as to when the window could be replaced, cost and install. Everything was just as the company promised. I thank you for putting my mind at ease and for ensuring the safety of my family. Awesome work!!!!

Gu
Review №68

Great job. Broken Pella window was replaced with no damage done to the wood frame. This Pella window Model was out of production and Pella would have had to replace this with a different model that would not have matched the other windows in the bay configuration. No other company that I called would touch a Pella window repair.

Ch
Review №69

Great fast service, will go back if i need anymore repairs to my windshield

Sh
Review №70

Kody came out to install my front window. He was on time, professional, neat, fast, and courteous. He removed the broken window quickly and with minimal glass falling, plus he cleaned up all the shards and some leaves that had been hiding under my couch. My new window looks great! I highly recommend this company.

Wi
Review №71

I accidentally broke my outdoor coach lamp glass while I was cleaning it. I drove from Clinton Township to Warren through construction traffic. The technician made a new one while I waited. I called other places and they were not able to cut the glass on an angle, Im 100% satisfied with the Glass Doctor in Warren. I highly recommend them.

Ch
Review №72

My experience was great with this company. My auto insurance has a high deductible and the glass doctor was able to replace my windshield in less than an hour for a very inexpensive price. Mike and ken was very informative and helpful I would recommend his company to anyone.

Mi
Review №73

Very dissatisfied. When they replaced my windshield, they did not tell me the pinch wells were badly rusted till after the windshield was replaced. I would have had body work done to repair area. Now Ive paid for a windshield that has no guarantee, has high probability of leaking, and if I wish to get area repaired I get to pay for another windshield. Manager was completely indifferent, no help at all. Refused to give me the photo to show body shop. Don t go to this place. Unless you like throwing away money.

Ro
Review №74

Went in to get a quote, dropped off my PT Cruiser and a couple of hours later beautiful windshield installed! Very comforting and professional. I will always use/recommend this company! Be careful because if you are not paying attention you will definitely pass by.

ke
Review №75

Great service from Tim today. Highly recommend to anyone needing emergency callout service for a broken window!

pa
Review №76

From the time I made the phone call to them I was in there next day. To have my chip in my windshield fixed. The people are so nice and helpful from calling my insurance company for me to giving me a discount. I will definitely be back here when I have any glass needs.

El
Review №77

We are very happy with their customer service. Having a fogged window its not fun at all 😏 BUT Tim did amazing job!! Finally I can have a nice view 😊 Thanks Glass DR ⭐️

ma
Review №78

Everyone that helped me was great! I appreciate this guys!

Da
Review №79

We had a great experience with them, our dogs broke our window at 11:30p on Saturday and they sent someone out to get a quote with great pricing on Monday and by 3pm on Tuesday they fixed the window completely. Thank you guys again for the great service and working with us so that everybody was happy! We’ll definitely be calling again if the dogs take out any more windows.

Ka
Review №80

I ordered 2 tables that had both been broke. They finished both of them so quickly in a couple days. I was having a problem being able to pick them up after a week since I had trouble getting a ride there since I cant drive due to a stroke 2 months ago. Ken was so helpful in having another very nice co-worker deliver them to my home. I would refer this company to anyone who wants to hire great and honest people!

Da
Review №81

The big-box stores couldn’t cut a piece of glass to the size I needed. Glass Doctor came through and delivered!

Jo
Review №82

Glass Doctor in Warren, Michigan is Awesome - and Thank You Tim for coming out and helping us on our issue! I highly recommend them and Tim is an outstanding professional and highly skilled. Additionally, Glass Doctor/Tim came out during the scheduled time, which is greatly appreciated! J. Halonen.

Sh
Review №83

I called in the morning and was able to have my windshield replaced that afternoon.I got there right on time, and was greeted as soon as I walked into the store, Mike, the Technician, took my keys and immediately started working on my vehicle. He was very professional, friendly, and told me how long it would take. He also stopped by halfway through the process to let me know how it was going and when it would be complete.Ken, the manager was very professional and made sure that everything was taken care of in a timely, efficient manner. He was very good to work with and helped me get my vehicle taken care of prior to the holiday.Excellent service, great people, great job! Highly recommend them!

Kr
Review №84

I was very impressed with the Glass Doctors. I called them in the morning an they ordered my glass and were able to install it by that afternoon. The process completed in the 90 minute time frame that I was promised. And best of all the price of the glass was budget friendly.The technician was professional and very knowledgeable about the glass. I would definitely recommend a friend to use this company.

Ca
Review №85

I had my cracked windshield replaced by the Glass Doctor. They do a great job in a timely manner and its done right. This is the third one they have replaced for me. I keep going back because they do such a great job.

An
Review №86

I called my insurance company, they recommend Glass Doctor of warren, which I agreed to. The Glass Doctor called me, and replaced the windshield that same day. Great service, professional work

Je
Review №87

I apologize as I do not remember everyone’s name but the whole team at this store was wonderfulI brought in a window panel that needed the glass replaced and after calling multiple places I found these guys 100$ and a week later I have a beautiful new windowDefinitely recommend and hopefully I don’t need to but if I do need another window I’m definitely coming back here

So
Review №88

Tim came out to replace a glass panel, he did a great job. He was nice, very professional and quickly replaced the glass.

TO
Review №89

They were quick and courteous, very nice people. I had a windshield chip repaired and I was out in 15 minutes. Great Service. I would come back again. Thank You!

Ma
Review №90

Ken and mike were very helpful through the whole process from dealing with the insurance agent over the phone to installing the new windshield and also went through the after installation procedures thoroughly manner.

Ji
Review №91

Great job that was quick and efficient. They facilitated the contact b/t my insurance company and getting everything figured out before I dropped my car off to get the windshield replaced. They were very friendly, made the process easy and I had a nice new windshield in 1.5 hours. I recommend!

An
Review №92

Quick and amazing service

Ma
Review №93

I was already stressing over hosting an upcoming anniversary party when of course, the glass in our backdoor broke. I was expecting just a quote but Tim was able to defy the odds and managed to get the job done that same day. The glass looks amazing but the high level service and responsiveness was worth far more. Thank you for making my life easier today. Priceless!

Br
Review №94

Our home was vandalized at 3:30am on Sunday a few weeks ago. We had to get 2 windows replaced. I called Glass Doctor around noon on that Sunday and to my surprise they answered and were able to get a technician to give us an estimate just a couple days later. Once we ordered the windows, our technician Tim put the windows up so quickly and was extremely professional and nice. We had a great experience with this company and I highly recommend them!

Ro
Review №95

I actually searched for the glass shop for my car and Google showed me a lot of choices and the Glass Doctor of Warren caught my attention because of almost 5 star ratings and read some of the reviews and convinced me to go here. I would say that they actually good I dont know that my windshield is heated and Ken the guy in front ordered 2 windshield for me to see which one fits my car, that saves me from coming because they have the choices, thats awesome! And Brian who did the replacement tells me every care that I need to for the new windshield. You guys did the great job and make sure that Im going to refer you to my friends!

El
Review №96

Thank you Kody for replacing our two sidelight windows in our front door. Your company was recommended to us and you did an excellent job. The replacement windows came fast. Kody was professional, paid attention to detail, was neat and courteous. Glass Doctor stands behind their work and I would highly recommend them.

Bi
Review №97

Had stone chips in my windshield which they repaired within 30 minutes of my arrival. They were professional and anxious to provide superior service. Very friendly folks and would definitely return if needed. Great to deal with individuals who actually value and appreciate your business.

An
Review №98

WOW! These guys are AMAZING! So friendly, prompt and courteous. They bent over backward to help fix my smashed windshield that occurred unexpectedly on my 40th birthday weekend...so, needless to say I had other things on my mind. Glass Doctor of Warren made it quick, easy and painless and I highly recommend purchasing the warranty, its definitely worth it! Thanks again to all of the staff, this is a top quality business!!

Jo
Review №99

We had an external window that was broken for over a year and Glass Doctor of Warren was the first place I called. They sent Cody out the very next day to take a look at it and give me an estimate and it was a lot cheaper than I thought it was going to be! He took the window immediately and scheduled an appointment to come back and install it the next week but the weather before my appointment was supposed to stormy and I was worried about moisture build up. Although I called and couldnt get a sooner appointment, Cody called me and said he was in the area and could come out within ten minutes! So happy with my service and my new window.

De
Review №100

My very best experience with car repair ever. Ken got me set up for repairs in less than 24 hours. My tech.Mike did a fantastic job..less than one hour.being a widow it can be scary getting repairs done. These guys are honest and i highly recomrnf them! Lets all keep this business alive. Pass this on please

Information
22 Photos
100 Comments
4.8 Rating
  • Address:32774 Mound Rd, Warren, MI 48092, United States
  • Site:https://glassdoctor.com/warren?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 586-978-0290
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–12:30PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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