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Dominion Eye Care Howard Ossen A OD - Optical Shop
6113 Indian River Rd, Virginia Beach, VA 23464, United States
Comments
Be
Review №1

First time coming here and the staff happily greets you and hand you some paperwork. I was seen within five minutes. The doctor is very polite, easy to follow, and straight to the point. I recommend this place to everyone. Very well done! Bravo zulu!

ka
Review №2

I always look forward to my eye appointment. Dr. Ossen is just the best. He listens and explains everything and just makes you feel so welcome. His staff is so nice and efficient. My appointment was such a pleasant experience. Thank you

In
Review №3

I have been going to Dr Ossens office or over 20 yrs and have always enjoyed his professionalism and his honest answers all my questions.

Be
Review №4

Dr. Ossen spends as much time with you as is needed to chat a little , to do the exam, to ask if I have any questions or concerns, and to discuss future eye care. The people working in his office are very nice and helpful. It is a joy to visit this practice.

Sh
Review №5

Ive been going to Dr. Ossen since the 70s. You can count on him to be upfront with you. If you dont need a procedure hell tell you. If you dont need to get new glasses hell tell you. Hes one great guy.

Ma
Review №6

My husband and I both received excellent professional services from Dr Ossen and his entire staff.His knowledgeable employees assisted us from the front receptionist thru to making our eye glass selection.Dr Ossen always answers any and all questions we may have. Happy to have him nearby.

Bo
Review №7

Very good DR. and staff. Clean, efficient .

Ch
Review №8

Dr Ossen is awesome! He’s been my eye doctor for over 30 years. Comfortable office and staff. Great Optometrist!!!

Vi
Review №9

Staff is always nice and make you feel welcomed. Doctor has a great bed side and informative on what is found.

Ma
Review №10

Dr. Ossen is not only a professional doctor, but he is a good friend to talk to about any subject matter. In addition, his staff members are courteous and caring. I give Dr. Ossens office a 10!!!

Sh
Review №11

Very happy with Dr. Olson and his staff. Seen on time. All were polite and helpful.

Na
Review №12

The staff and Dr. Ossen are great. Highly recommend!

Ma
Review №13

Dr. Ossen and his staff always provide quick, professional service and answer all my questions.

Yv
Review №14

Dr. Ossen is an excellent Eye Doctor. He has always been accurate in my prescriptions for contacts and glasses. He is always aware of new products and methods of treatment. He takes time to listen to your concerns about your eyes.

Ol
Review №15

I love doctor Howard Ossen he is so adorable and knowledgeable on his work. He also listens to all your concerns. I live in Suffolk I been thinking about switching to another eye care provider but I just love the service and staff so I will continue to be a patient.

Ma
Review №16

I had a very good visit and experience at Dr. Olsens office. The receptionist and nurse were great to me. Dr. Olsen was very kind and attentive of me. The young lady that fit me for my glasses was awesome as well. Thank you for a great appointment.

pa
Review №17

Dr Ossen very knowledgeable and answered all my questions, even about my other ocular issues and willing to give a great referral. Team kind and respectful.

Jo
Review №18

This is his wife PhyllisHe is understanding and knows his practiceHe also listened to me better than other eye DoctorsThat’s important, it your eyesThank you for taking such good care of meI have medical problems most people don’t haveI will always go to your practice from now onThanks again to your staff, very helpful and knowledgeablePhyllis

La
Review №19

By far the best eye exam Ive had in years they were very professional and made me feel like I was family Ive found my new home for my eye care.

Mi
Review №20

Absolutely wonderful! From the time I entered the facility, the staff was caring, warm and gracious! I appreciated their manner of being so much. Plus, extremely safe and clean! Highly recommended!!

Jo
Review №21

Dr Ossen and his staff are amazing! They were very friendly and Took the time to explain all the testing and the results.I felt very safe with their assessment

De
Review №22

Was totally blown away with the customer service! Everyone I dealt with was exceptional especially Cindy, very professional and patient with me. Dr H was so thorough and took his time and answered all questions as we have a difficult situation. The eye shop had so many frames to choose from and at reasonable prices. The girl who helped us was fantastic (sorry don’t remember her name) and honest. Very positive visit and would recommend highly!

Fe
Review №23

Dr Ossen and staff are awesome as always! Thank you!!

Ja
Review №24

Dr. Ossen provides elite care. I’ve been going here for twenty years, and still, the care is the best. His staff mimics the same, proving leadership sets the tone.Thank you for being awesome, Dominion Eyecare.

Ge
Review №25

I have been going to Dr. Ossen for many decades and before that his father took care of my eyes. You cant beat the level of professionalism to be found at this practice.

Bo
Review №26

Dr. Ossen and everyone at the office are wonderful! Very patient and understanding. Explained my problems and concerns well. Thank You!!!

He
Review №27

Dr. Ossen does a great job! The staff is very knowledgeable, polite and friendly.

GF
Review №28

Very Knowledgeable and gets to really know his customers.

St
Review №29

As a new patient, I was impressed with the Doctor and Technicians thoroughness of the examination I received, I arrived early for my appointment, and did not wait long before called into the office, and was seen almost immediately. Dr. Ossen explained everything I needed to know, to make my decision on the future treatments for eye care.

Vi
Review №30

I can’t say how wonderful everyone in the entire practice is. The office is clean and Covid safety protocols are strictly adhered to. Dr Ossen educates you on your visual health and how it relates to overall health.

Me
Review №31

Everyone at Dominion Eye Care was very attentive and sweet. It was my first time having my eyes examined. I will definitely be back! Thank you!

cu
Review №32

Dominion Eyecare is a most friendly and professional team! I felt welcomed and well served from the eye exam all the way through my eyeglass purchase experience! Thanks Dr. Howard and Dominion EC Team!!!CJ Hunter

Il
Review №33

Support small businesses. Everyone in the office is a real person with a real family. No need to support large optical chains that dont pour money back in our communities. Go here!

Pe
Review №34

Always a pleasant experience.

Ki
Review №35

Doctor is always friendly & informative. I was very curious about the machines & what each one did/tested for, the tech & doctor answered all my questions in regards to those things.

Il
Review №36

Always professional and caring

Vi
Review №37

Ive been going to Dr. Ossen for years and I will continue to. The staff is great and he is also.

Pa
Review №38

Great eye care, Dr Ossen always answers all my questions completely.

Da
Review №39

Outstanding customer service very polite and Dr is always 100% professional and very friendly

Je
Review №40

I had a very good experience, very helpful.

Vi
Review №41

And it was a pleasure, seeing youll again. And thank the doctor so much for his services on thursday!

de
Review №42

Attentive and professional healthcare

Mi
Review №43

Very professional, nice atmosphere, friendly receptionist.

Li
Review №44

The office staff are very pleasant.

Ti
Review №45

I had a very good visit !!

Sh
Review №46

Through exam to find the correct contact lenses

je
Review №47

Dr. Ossen and his staff were good

An
Review №48

My family has been seeing Dr. Ossen for 20+ years, and have been very happy with his knowledge and expertise. Have never had a negative visit; he takes time to explain what he does and why, and we have come to rely on his vast experience. My husband and I both appreciate his down to earth demeanor, and would not go anywhere else.2020 update: no change. We continue to see Dr. Ossen, and now use the adjoining optical shop for glasses. Their prescriptions are spot on, and better than some of the national chains weve used in the past, particularly for progressive lenses.

Er
Review №49

Always great service!

Jo
Review №50

I scheduled an appointment for an eye exam and my experience was wonderful. I was seen by the doctor and purchased a pair of glasses in their shop in all less than two hours. All the front desk staff, assistant, doctor, and shop clerk were friendly and willing to make sure my visit was great!

Br
Review №51

Horrible customer service. I call to let see if it was okay to come in close to the closing time, as I knew it would be very close to the posted 530 closing time before I got there.On the phone I was told as long as I was there by 530, they would help me out. So I rushed through traffic to get there. I walk in at 528, and I am told we are already clocked out you will have to come by tomorrow!THATS THE WHOLE REASON I CALLED!!! If you didnt want to help me out since it was close to closing time, fine, no problem. But be honest and tell me that when I call specifically for that reason.If I didnt have to use this place for work, I would never be returning.

Ch
Review №52

My husband and I have been going to Dr. Ossen for years, my children and now my grandchildren also go to him. We all think he is great. His staff has been very helpful and kind. We always get our contacts and glasses from him also.

me
Review №53

Had a very good experience here. Really took the time to figure out what is going to work for me. Very friendly place and makes you feel welcome. Thrilled I found a good eye doctor.

Me
Review №54

While some of the employees might not to quick on the uptake, we have had nothing but wonderful and professional service. We are able to pretty much get same day appointments. We have never waited long in either the waiting room or to actually be seen for care. And very quick turn around in getting our glasses.

Ka
Review №55

Dr. Ossen is THE OPTOMETRIST to see. He is well established. He is attentive and listens to concerns. He provides a thorough exam. I have been trusting him for more years than I care to mention here. Lolol. Do yourself a favor. Call. Make an appointment.

Au
Review №56

Dr. Ossen has taken care of my eyes for at least 8 years. I like him a lot. For an eye doctor he has great chair-side manners. He talks to you, explains things in detail, really takes time with you. Ive never felt rushed when I was being seen by him. Ive seen several eye doctors in my lifetime but I keep coming back to him because he treats you like a human being. Ive also had great experiences with the staff. For those who have had a bad experience with staff, give the office another chance; maybe the staff has turned over. Try not to throw the baby out with the bath water (as they say) :):):)

Ti
Review №57

I do not recommend this eye doctor because he has very unprofessional staff. He also makes you wait a long time at your appointment. They also hold on to your prescriptions in order for you to come in for more appointments so that they may keep charging you for appointments unnecessarily. Their office manager Cheryl is extremely rude along with the checkin female at the front desk, it’s very obvious that the doctor is aware of it and supports their behavior. It’s very unfortunate for the rest of the staff because if you can make it past the initial phone call which is horrible and then past the nasty front desk , you may have a great experience with Cindy, Jamie and Deborah. I came to the office originally because of a recommendation... I was told Dr. Ossen was very good with children which he was with my son. It’s very sad that he allows the level of customer service he does for being around so long. Tiffany Lipsey

Bo
Review №58

Great staff! Everyone goes out of their way to assist. Very friendly and professional. Best experience Ive had. I highly recommend.

Je
Review №59

I found it interesting that someone else posted the comment that the staff was both unprofessional and rude. I had the same exact experience over the weekend. First, we waited over an hour to be seen. Then, after speaking with the receptionist, she proceeded to go into the back office and talk about me with my son in the next room! While the eye doctor is perfectly nice, we will be finding another doctor. Horrible experience!

Do
Review №60

Enjoyed my experience when I saw Dr Ridder, very knowledgeable and professional. When I saw Dr Ossen he kept me waiting a very long time, as he takes his time with his patients. The doctors assistant or nurse was very nice and made my visit a positive one. The office staff however are not always friendly and can be rude, confrontational, arrogant and disrespectful and hostile. For that reason alone I would not recommend Dominion Eyecare.

Re
Review №61

Been coming here since I was a child. Love Dr Ossen and the staff is very helpful and friendly!

Ri
Review №62

Dominion Eyecare was a horrific experience for me. They misread my prescription twice and had an extremely unprofessional staff and archaic equipment.

Vi
Review №63

The staff is both unprofessional and rude. Wouldnt return just for my experience with them.

Information
63 Comments
3.7 Rating
  • Address:6113 Indian River Rd, Virginia Beach, VA 23464, United States
  • Site:http://dominioneyecare.net/
  • Phone:+1 757-420-2053
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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