Bob and Dylan were great. I made 18 calls trying to get in on Saturday on my way home. Bob got me in real quick and Dylan found the issue fast and I was gone in an hour. Amazing team and would recommend them to anyone. Thanks you two.

This is definitely one of those shops who will try to nickel and dime you for anything they can. The mechanics are cool, but the boss is cringey. Told me I desperately need new tires. My tires are nearly brand new. I honestly feel like the shop tries to take advantage of women who may not know what their car does/doesnt need. I wouldnt recommend this shop at all.

The moment you walk in your greeted by Bob, he has the best attitude about things, needed new breaks, and a oil change didnt take as long as I was thinking it would the whole staff was incredibly friendly. I would definitely be coming back for all my car needs. Thank you Bob for taking great care of me!

Super friendly, good price, and quick!

This place is very courteous and quick at what they were doing

Poor service, disrespectful to women, they exaggerated charges for working on your car. No support from manager, just stands there while mechanic rants and raves, mechanic refused to allow me to have a diagnostic done on my car before I allowed him to work on it. He threw a tantrum and yelled im not touching her car. Lol, I would not let their mechanic wash my windows.

Friendly service, had both front and rear rotors and pads replaced. Provided military / first responders discount.Noticed a pulsation in my braking, took it back and the front end was replaced under warranty while I waited.

Good. I came in for an oil change and a squeak when starting, and came out 4 tires an oil change and allignment, I still have the noise, but am slot safer. They were nice and fast too.

Not happy with this place at all went for a oil change had a coupon for fluids top off and rotation of tire got nothing but a oil change they claim that I need new tires so they couldnt do the rotation so long story short its all a catfish to upsale you to getting work that dont need to be done and to buy new tires .

DJ is awesome. Rather than make a bunch of money off of me he advised me that my car was not worth fixing because of all the stuff going wrong with it. Honest, cool dude. Definitely be back.

Very good customer service...

Bob and the guys at the Vacaville Midas did me a solid on a recent tire/brake/alignment/oil change package. I was on a tight timeline and he found the exact tires I wanted and had them delivered and installed from Benicia in a days work. Thanks for the hustle! Will see you again in 3-4K miles :)

Great prices, great service and friendly staff

Great experience. Made an appointment that was really soon. They were quick and easy to work with. Great price! At this price I couldnt justify doing it myself

Took car in to get repaired owner claimed that there was rodent damage and would be 1000-7000 to fix or I could sell the car to him for 500 when the value of the car was worth thousands more. Once insurance was involved they weren’t giving any updates and didn’t care to fix the car. Took it to a different shop to find out there was no rodent damage and the car runs fine. Never using Midas again. They will scam you.

If you want an honest trustworthy place thatll do right by you go here! Dan has always done his best to help me out and the work is great!Came in for a routine oil change they noticed both my cabin air filter and engine air filter needed to be replaced got me a really good deal.They also noticed a type of bolt for my engine oil was put on too tight last time causing it to get stripped replaced it for free and fixed my hanging exhaust free of charge.I will always go here for anything and will continue to recommend and be a customer!

Great customer service. Went above and beyond. Definitely recommend. Thanks for your service!

I wasnt going to say anything but its been like an itch I needed to scratch. A week ago my sister brought her vehicle to this place for maintenance. The guy that helped us was a Hispanic guy with a beard who we honestly believed took $100 out of my sisters center console. We noticed it was missing 20 minutes after we have left the place in a McDonalds drive thru. We were both for certain it was taken because we searched the entire vehicle and didnt find it and Midas was the last place we noticed it prior to turning over the vehicle. I get its hard to prove but the situation to us is obvious to my sister and I. I get times are tough but stealing from others is very wrong! So I am writing this review to make the public aware of this occurrence. This is poor in ethics and it makes me and my sister feel violated. She says the guys name was Kris but were not 100% sure but either way it was Midas who was the last place. We were going to press charges but the police officer we contacted said we needed to first talk to management but I do not trust even doing that! Vacaville be warned of this place!

Great experience new ownership

Amazing staff at this place! Will definitely return for anything I need for my car. Thank you so much!!

I went to Midas knowing I needed new tires and had break issues. They still conducted their diagnostic and confirmed what I already suspected. The service I received was excellent, and honestly have no complaints. I got 4 new tires and a rotation as well as brakes and additional services with my brakes. I was in and out the same day in a few hours and received a total of $200 in coupons to help!

Tried somewhere new because a competitors wait was always way over what they say. Midas was quick to help, new ownership, kind service. Free coffee in waiting area plus TV and wifi. Prices comparable. Finished services acceptable. Will try again for other services on my cars to get a running idea if really like... so far so good 😊 but it will take something incredible for me to give any car place a 5 star...

Great service, quick to get you in when you schedule. Managed very differently (better) than past ownership, its great to see! Management actually cares about the quality of the work, yay!

Why when you go her day or night they have a so called security who tried to turn off my truck he says. I think he was trying to rob me. He came out of a storage container in back crazy

They really need to look into replacing some of their staff and train them on ethics. Very rude. Carlos and Chris are rude as hell! I felt disrespected and like I didnt matter!

This place is an extreme rip off. Do not come to this location if you value your wallet. They charge $800 for a simple spark plugs and wires changed plus a battery. $500 job at the most. They pr this place is an extreme rip off. Do not come to this location if you value your wallet. They charge $800 for a simple spark plug and wire change plus a battery. $500 job at the most. They prey all the women that don’t know Much about cars. I’m assuming the mechanics are dim wit

I made a mistake while changing my brakes causing a noise and these guys corrected the problem for me at minimal cost! Thank you for helping out my family.

Crystal and the guys at Midas were amazing! We were about halfway through an all day road trip when our car started overheating and we couldn’t figure out why. They saw us immediately, diagnosed the problem quickly, and repaired it affordably in under an hour. And on top of that they were super friendly and nice. I can’t sing their praises enough!

These people are awesome. Serviced our 40 foot RV. We made arrangements ahead of time . Very efficient , knowledgeable and kind. Thanks so much again

I waited in the waiting room while I got an oil change, it took about an hour but they were busy. The manager was nice and personable. Had pretty good customer service. I would agree with Justin as well, theyre great for oil changes but the last time I was there they told me I needed to replace my cabin air filter (which they mentioned nothing of during this visit) and this visit they told me I needed my belt replaced, which I declined because they quoted me $190 and upon further research found out my cars belt is supposed to be good for the life of the car or 125,000 miles which I am not at yet. So with that I think they will try to get money out of you just like any other car shop really.

Got a nail in my tire, tried taking my car in to 4 different places, all of which wanted me to leave it for several hours and I was in a huge time crunch. These guys here patched the tire and rotated my tires in less than 30 min. Definitely a happy customer!

Friendly and knowledgable staff. I had my power steering fluid flushed and engine oil cooling lines replaced due to the lines being swollen and leaking. The next day I had a small leak where the cooling lines attach to the radiator. The team replaced the faulty fitting at the radiator that wasnt required for the original quote/job, they did this at no extra charge to me and took care of it right away. Great customer service! Will return for future work!

Drop my car off at 11 for oil change they didnt finish till like 4:30 my maintenance light was still on plus air pressure its Under New Management it was just an awful experience I had a nail in my tire they didnt offer to fix it but the good thing he said bring it back Monday hell fix it not comfortable with going there for any more work

Went in first thing in the morning for a tire repair. They were friendly and fast. Repair was done quickly and had no issues. 5 stars.

Their phone just rings and nobody answers during hours they are open.

New manager is friendly, hardworking, and efficient! I would recommend checking them out now that management has advanced !

Went in for the 19.99 oil change with free tire rotation and it was very quick the staff very friendly New guy his name is Robert not pushy just a nice visit I will come back

Great experience with the install of an aftermarket, axle-back muffler on my 2019 Subaru WRX. Very professional and fast service. I will definitely be back for any additional (non-warranty) work on my car and would recommend this shop.

I went to Midas for an oil change and tire rotation. I dont normally go to Midas, but I had a coupon for an oil change, and thought I may as well use it at the time, because I was due for the service anyway. My time at Midas was great, up until it was time for me to pay--the man who rang me up seemed to have an issue with me giving him my coupon at the time of payment, which made me feel like I was an inconvenience for handing it to him when I did. The mechanics there also left a dirty used towel in the passenger side of my car.To be fully honest, though, the two factors I described above werent as bad as this--before my visit to Midas (which was a Saturday morning), my tires were fine. By Monday morning following the visit, I went outside to get in my car, to find that my front drivers side tire was flattening. When I took my car to the nearest gas station to try to find what could be causing the slow leak and to get air, I found that the valve stem cap was completely loose. I went to check the rest of my tires, and all of the other valve stem caps were somewhat loose too, not as loose as the front driver side tire that was losing all the air.Im not going back to Midas again.

I went in for a quick oil change the guys found two of my tires that huge nails in them I needed new tires any way but they looked out for meThanks Chrystal your the best

I really liked the service Chrystal gave me when I was there this past week great job

Great Crew went out of there way to help get our car on the roadThank you David

Midas in Vacaville wasnt a good experience . I waited 2 hrs for an oil change even though I had an appointment I waited from 10 am to 12 pm asked for my keys tired if waiting without any notice from staff or an apology will never return .

Good prices, pretty fast service.

Got my tires rotated and tire fixed for free with a smile and great service

Scheduled appointment online for the next day and they were suppose to call me to confirm. Got no call. I tried calling repeatedly and the phone system didnt work. I drove 25 minutes there after work for them to tell me their email and phone system was not working and they couldnt service my car. What a headache. Ive always had good service at Midas locations and this one was a complete dud. I rather take my business elsewhere.

Went a couple months back for a scheduled oil change. the staff were nice. they changed my oil, but also informed me of two cracked belts and an air filter which needed to be changed (approx $300). i declined for the time being. the air filter did not need to be changed. they had offered at my last oil change and i had accepted (two months earlier). the belts i had replaced elsewhere for $200.midas has fast and affordable oil changes, but i would not suggest trusting them regarding repair estimates.

Greg got my ride in with ten minutes before they closed hooked me up with two new tire so I could get to work Thanks Greg

Friendly staff quick service they know what they are doing

The customer in front of me was having a terrible experience, I should of seen the writing on the wall, but I was headed out on a long drive and was in a hurry. Fast forward 7k miles; I took my 4runner to get an oil change and the service tech asks me, Who changed your oil last, I told him, and he goes on to mention that who ever did your change last put too much oil in your car and your seals are leaking.Thanks Midas

Amazing they got me in balanced all my tires for FREE and my oil change was most reasonable I will be back

Barry, the customer service manager, is tremendous. No BS, no trying to sell you junk you dont need. He makes sure they figure out exactly whats wrong, and get it fixed, and youre happy about it. Fixed brakes on my 96 Lexus and I couldnt be happier about it.

Midasize It.I wanted an oil change but the local oil shop was lined up to the street. I noticed Midas is now a total care system including oil changes. So, I decided to get it done here. They did this only after an un-solicited, free courtesy inspection and found all kinds of doom and gloom items. They were wondering how I able to drive my Toyota to their shop. Obviously an upselling technique. I went along with this and requested a written estimate for everything they claimed was wrong. Then, said no. One thing I agreed with however, was the front brakes. I actually didn’t realize how bad they were because they were still performing well. However, they proved that one of the calipers were frozen as far as their self-adjusting ability. Even though the pistons still work the adjusting ability will cause uneven pad wear. This is because they can’t slide along their mounting pins or grooves depending on the configuration. So, I allowed for a complete front brake job and even sprung for new rotors. Therefore, I can’t complain about this particular part of the upsell. My complaint is about the quality of the parts used. They replaced the old Toyota brand calipers that were not at all rusted. Their brand rusted within a week. I noticed it thru the wheel slots. Took off the wheels for closer inspection. The calipers and rotors looked like they were from a salvage yard. The other big complaint is based on an estimate I actually wanted but they never gave. If you ever heard the term, “Midasize It,” it refers to their primary service which is exhaust systems. However, this Midas doesn’t do exhaust. That is, they have no welding or bending ability as all exhaust shops do. They can only install bolt on exhaust parts. There it is. A Midas that wants to do everything else but the exhaust work they were founded on.

Under new management and i love it! these guys really helped me out on my truck after i managed to completey screw up my brakes by not putting parts back in and using wrong brake grease stuiped me that was a very expensive lesson as a result had to replace my calipers, rotors brakes and rear drums whoops and i knew i was going to be spending a chunk of change after the tow truck driver should me throw the rims what he could see and becides the fact my e brake went all the way to the floor but these guys gave me a deal to help me out and gave a loaner so i didnt miss work. owning a car is a expensive cost but choosing to due it yourself can be a greator cost if your not a mechanic.

New manager, new staff. Completely took care of what my vehicle needed brought me out to show how bad my brakes where ( metal to metal) gave a hell of a deal and throw in a alignment and best part of the lifetime warrenty is free brake pads when they reach their end of life typically 50 to 100k miles for as long as you own the car, To the guys that complain about busniess that they clam take advantage of people well this place doesnt it does doe what their services are offered as in 17 point inspection when you come in for a oil change check out air filters wipers etc. they will show eveything. i took a chance on these guys and they won me as a new customer thanks guys!!!

Super fast and amazing service as always. Never take my car anywhere else.

On a road trip. Drove in without an appt on a Sunday because of a horrible noise in the front end. The staff were polite and friendly. Took us right in, did a thorough inspection of both axles, drive shafts, wheels, etc. Removes rocks from the calipers. Took it for a drive to make sure all was well. Didnt charge us at all! Thank you, Manager & Staff. This trip could have turned into a train wreck.

Thank you Chrystal my car is running great

Great Service Guys I will be back soon

Honest place with friendly management and staff

DONT COME TO THIS LOCATION!!!!!!!!I wouldnt even give this place one star but because i have have too is the only reason. I was having a problem with my car an took it to this place well that was the worst mistake of my life they quoted me almost $2000 in repairs. I told then that I would be getting a second opinion and the repair shop close to my house that i know i can trust charged $65 an said that there were no leaks. I would never recommend anyone to go here!!!

Amazing Service. We were driving down the freeway on a Sunday, early afternoon, when a horrible screeching noise began coming from the front of my truck. We limped into Midas and took us in right away. They put the truck on the lift, took the tires off and began inspection. At first look, they were afraid the ball bearings had gone bad. As it turned out, a rock had kicked up and got stuck in the caliper. Once the rock fell out, they continued with a thorough inspection, took the truck for a test drive and all was well. My only regret is that I dont live in Vacaville, so I am not able to take my truck there for regular service or I certainly would after they took such great care of us.

Best service Ive received from a Midas

Great service and honest people!

6 months ago I went in for an oil change, picked it up & my vehicle had body damage. There has been NO resolve. Ive been dealing directly with the owner Curtis, & Im truly amazed corporate would allow such ownership. I just filed a complaint with the Bureau of Automotive Repair. I was hung up on and yelled at by Curtis, no one returns phone calls. Below I am attaching my summary that I stated in my BAR complaint. The time, the stress, & so forth has taken so much out of me and my livelihood.*For over the first 5 months, I received one call initially from the own, who said he was looking for a new piece. I never received a call back, but would call him about every 3 only to get the same response, Well, were looking for a piece and Ill let you know. He never let me know during that first 5 months, so when I called him in May he gave me the same, Ill get back to you. I respectfully told him, At what point do we take another direction to getting this solved? If you cant find a piece, we need to work out what the next step is. From here, he became angry & loud, telling me he doesnt like my tone, although this whole time I was calm & respectful. He then angrily told me, My guy could fix this for 300 bucks so why dont I throw you $300 & you can be out of my hair? I already had 2 quotes that were around $1000, & told him that we could discuss a mutual price, but $300 wasnt going to compensate for the damage. I left that call telling him I could give him 1 more month, & if he still couldnt find the piece, wed need to work out another way of compensation.In May I tried communicating to the manager, his assistant, & his wife who also works for the company. I sent texts, voice messages, & never received 1 call back. The reason I was reaching out was because I didnt feel comfortable now talking to or dealing with Curtis. Finally, with no one calling me back, I called Curtis again & he finally told me he had the piece. When I started asking him questions if his team was actually qualified to do body work, he again became angry & aggressive & hung up on me. I tried to call back, & I told him that he was giving me no choice but to call file with the BAR. He then hung up again. He did call me back that evening & I felt I had to talk HIM down & explain to him, You are a business owner. Why arent we able to discuss this respectfully & come to a mutual resolve. I know both of us dont want to keep dealing with this. His response was that he was tired of dealing with the situation. I took notes & he gave these reasons to why he hung up on me:Because it wasnt going to be prettyLose my mindDidnt want to yell & screamI asked him why would he have to yell & scream & lose his mind?I felt I had to talk to him in a way to show some sort of human to human respect. He finally calmed down & we set a date for me to bring my van into Vacaville so they could put the new panel on.6-27, I bring my van to the Vacaville location for my apt & the mgr tells me her tech that would fix the van isnt in. Not only that, but she had not been in the loop with Curtis about the details of what this was all about & she had not seen the new panel piece. I called Curtis right away. I told him because they wanted me to leave the van there all day, I had to have a car to get my kids in, so he said come back on Friday, and I will have a loner for you.So today, Friday, I call in the AM to make sure the loner was there. The manager stepped out for a moment & they said shed call me back. I never got a call back. So 2 hours later, I drove there. When I got there, there was no Loner vehicle & there was no tech. This time the mgr stated she thinks the panel was still in Napa, Curtis other shop. I couldnt fathom the dysfunction that I was mixed up in. I called Curtis immediately & told him, Im trying to stay as calm as I can, but Im getting frustrated because theres no loner vehicle & no tech. He says, Whelp, Ill have to get back to you. Before I could reply, he hung up on me. Its now 4 hrs later & I havnt received a call.

Great shop

This place is a joke. They can not deliver on the promises they make. It has been 3 weeks and they still have my car. someone please save me from the nightmare called Midas!!

Fantastic customer service. Jessica expedited everything like a pro, couldnt be more satisfied with this place.

Cheap an good job

I dropped off my jeep and you found the problem that 2 other shops could find 1 of them was the dealer Great job Chrystal & Dwayne

Buyer beware bad business cheaters

What a joke a exhaust company for the last 60 yrs dont have a welder I think that what a muffler shop main ingredient

I was in this store Andres served me, clearly the have sign out side for $19.99 and he charge me $29.99 very rude person, particularly when I ask him why $10.00 more? He said if you want this is our price, rule of law plus experties ?

Dwayne waited on me today he was right on point he had my car in and done in under 30 minutes for a FREE FLAT Repair Thank you Dwayne

Staff was great very helpful

Robert your my hero for fixing my tire last night even when you where closed

It was horrible my experience pay a diagnosis $129 lost my time and at the last tell me to need go to the dealer and employees bad attitude never came again!!!

Rip off... $107 to balance tires!

Excellent Customer Service and Excellent Diagnostics

The Manager personally repaired my car himself they where super busybut really cared about my car

Very deceptive oil prices. Walked in $39 oil change not including taking off the $10 coupon. Ended up being $52.49.

Nice and efficent team

Robert Fixed My Tire For Free On A Sunday

Sucks