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Jim Hansen Automotive
777 Elmira Rd, Vacaville, CA 95687, United States
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Jim Hansen Automotive
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Br
Review №1

Old car was making some noises. Took it in, now it doesnt. Got a military discount. Was fixed less than 24 hours of bringing it in. The front desk was pleasant. Good spot, Ill be back.

mi
Review №2

Once again, Joan & Crew are awesome. They get their customers cars back on the road in a timely manner and do the job right! No fluff or hidden charges, just great quality service! Recommend: absolutely!

Fr
Review №3

At shop when they opened. Explained problem with my vehicle. Lady said she would talk to someone and call me. Never called. When I called at end of day she was annoyed. She talked to someone while I was on hold and came back with a solution to an issue I did not have. I said thank you and went to the dealer. She should have talked to the someone while I was there. I would have got the correct information and saved everyone wasted time and they might have gained a return customer.

Bo
Review №4

Take all 3 of my vehicles to Jim to work on I highly recommend to everyone he does a great job and he is also authorized to do smok

Ki
Review №5

Always treated with the best customer service. Joan is amazing! I recommend them everyone I know!

Sh
Review №6

I have and will always take my vehicles here because Joan and her Husband are very honest and straight forward. They are a great shop to go to. You see a lot shops just trying to make a buck off you, that DEFINITELY IS NOT THIS SHOP. Highly Highly recommend.

st
Review №7

Jim and Joan are the best. They do great work. Always make us feel very welcome

Pa
Review №8

I had a great experience with Jim and Joan. Jim obviously knows all that you can about cars & Joan is simply a lovely human being. I can’t recommend this family owned business enough!!!!! Please give them your business!

Lo
Review №9

I have been going to Jim Hansen for several years and have always been treated with respect. Joan is always upfront about work to be done and explains in detail the cost involved. I would definitely recommend Jim Hansen for your car repairs!👍😄

Ma
Review №10

I have used Hansen Automotive for my repair/service on all my vehicles for 20 years. I have never been disappointed and trust this company. I recommend Hansen to everyone.Mathew M.

Ro
Review №11

The most friendliest place you could take your car to. They are very knowledgeable and are straight forward with what needs to be done to fix your issues. Ive taken my car there twice now and am a definite return customer. Jim and Joan are awesome and I love being greeted by their puppy dog. I would recommend this shop to anyone thats looking for an honest mechanic that wont give you the business.

Et
Review №12

Came in with a chirpy wheele... left with everything running great! Great place.

Be
Review №13

Very friendly. Joan is so nice and really looks out for the customer. Ive called around to different auto shops for quotes and Jim Hansen Automotive has saved me hundreds of dollars, and they do a great job every time. I go to another shop near my house oil changes because I dont live in Vacaville and its a bit more convenient, but for everything else I prefer to use Jim Hansen Automotive.

Pa
Review №14

Jim Hansen Automotive provide excellent service. I have been taking my vehicles to them for several years now. It can be hard to find a good, honest shop and I am glad to have found them. Everyone is excellent and they know what they are doing.

Ji
Review №15

I was referred to Jim Hansen automotive by another auto repair facility that had found a leak in the evaporative emission control system (EVAP) of my 2018 Ford Escape Hybrid. Jim was able to locate the leak and replace the fuel filter assembly in less than 24 hours. Jim and his wife Joan are very pleasant people to work with. I am very pleased with their work and will be back.

Ke
Review №16

The best place in town. I have been bringing my cars to them for years and never had a bad experience. Friendly people and great rates!

Ba
Review №17

These are among the very best car people. You can trust the work and the costs. Never overcharge, never a problem. We love these forlks.

Lo
Review №18

I love the service and people at Jim Hansen Automotive. They are the only ones I take to get my car for my smog check. And I love being greeted by their dog!

Lo
Review №19

I have been treated with such courtesy and honesty by both Jim and Joan. Ive been a customer for close to 20 years. I never hesitate to ask for help at Jim Hansen Automotive.

Pa
Review №20

The people at this facility treat everyone like family. Service is professional and honest. The best part is you can unwind with Bean and Streak...

b
Review №21

First about me. I worked for the Bureau of Automotive Repair (BAR) for 24 years. Most of my time with the BAR was in enforcement, regulating repair facilities. I have taken out several bad repair shops out in Northern California for fraud using undercover runs. I am an ASC certified Master Technician and hold a Brake, lamp, and Smog License, plus other certifications. I am now retired and can say Hansens is a great repair facility. In all of Solano County I have chosen Hansens for my and my familys repair work. They are not the cheapest, but they are honest and fair. If there is a problem they will stand behind their work.

Ju
Review №22

Jim Hansen provides excellent service. They are honest and I highly recommend them.

Sy
Review №23

I only wanted to get a quote but was created by Joan and her terrible customer service. Im sorry I called!

An
Review №24

Always the best servie! No matter what the issue, Joan and Jim handle their business with the highest standard of integrity...the ONLY place to go in Solano County for any kind of repair! :)

Cl
Review №25

I have been taking my vehicles to Jim Hansen for maintenance for over 25 years and I have always received excellent service. Even when I bought my new Edge, the first maintenance was done by Jim. I wont go anywhere else.

J
Review №26

My fault for not asking if I was going to get bent over backwards because i drove in for service in my 2005 Land Rover LR3, that has ohhhh 133,000 miles on it.. So my wife was visiting her mom at Kaiser Vacaville , and I asked her to take the car in for a required smog check, and oil change.. .Well, there is a reason I change the oil normally myself and this is why.. They charged $64.17 just for the nothing special castrol gtx oil... and $12.19 for a filter. luckily that only charged $7.75 for labor... Had I known that I was going to pay over $80.00 for a simple oil change, I would have just had them do the smog, I feel they took advantage of my wife, my truck never has needed more then 5.5 qts of oil during a change, and they charged my for 9 qts... I am pretty upset.. Again, I take responsibility for not asking them if they charge dealership prices for an oil change, at least Niello Landrover will wash the inside and outside of the car....

Da
Review №27

Very friendly, I will definitely return

Pe
Review №28

Did a great job...

Jo
Review №29

The Best all the time

Vi
Review №30

Knowledgeable and honest

Ar
Review №31

THE BEST

Information
2 Photos
31 Comments
4.7 Rating
  • Address:777 Elmira Rd, Vacaville, CA 95687, United States
  • Site:http://www.jimhansenauto.com/
  • Phone:+1 707-448-7600
Categories
  • Auto repair shop
  • Smog inspection station
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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