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Phone Depot Cell Phone Repair
4550 Jonesboro Rd, Union City, GA 30291, United States
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Phone Depot Cell Phone Repair
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Ei
Review №1

Excellent service. Fixed my IPhone in record time for the third time due to my own clumsiness... Don’t go anywhere else, reasonable prices and very friendly..

Ji
Review №2

Took phone to repair the screen was out and could not charge 1st.had to wait on new one to come in 2nd. Had to wait another day was told the portal was damage 3rd Requested to have it fixed 4th got phone back screen did not fit took phone to batteries + lady said that they did sloppy work screws missing from portal got a report stating the damage tried to call owner no respond phone completely no good not repairble.

Ki
Review №3

Good phone company fixed my phone 2 times a1 since day 1

Br
Review №4

If I could give this place zero stars, I would. I brought my daughters tablet in to be fixed for two big road trips we had coming up. I brought it in two weeks before I needed it and was told it would take 3 to 5 days. On the 5th day, I heard nothing from them, so I called to check the status and was told they had to ship it to another store to be fixed, and it would be another 5 days. Called five days after that and they said it wasnt done and would be ready in 2 days... long story short, this happened for 4 weeks, and only for them to tell me at the end, they couldnt fix it. They said we can come pick it up, went in TWICE to pick it up, after calling and them telling us it was there, but it wasnt. This was a horrible experience! Do not use them!

Sh
Review №5

Quick service and Great customer service. I Will try not to break my phone again but IF I DO , I definitely know where to go.

To
Review №6

Great service! Quintez as very helpful.

Wi
Review №7

Best place to get your phone repaired period!

Ti
Review №8

They Are A SCAM, Beware Of This Place!!! They Will Damage Your Phone And Will Not Reimburse You For It When They Are Wrong. You Better Off Buying A Whole New Phone After They Damage It. Better Yet Youtube How To Fix Your Own Phone Because These Mediocre So Called Phone Techs Do It. They Are Straight Trash, YOU HAVE BEEN WARNED!!!

Ge
Review №9

Lady at the counter with the dreads had the Most Nastiest Attitude Ever. I Will never patronize a business that allows poor customer service

An
Review №10

Great staff thank yall for getting me in and out so fast

Al
Review №11

VERY BAD AND SLOW SERVICE!!!! If you dont want to waste your time and money, I recommend that you do not go to this place. I tell you from experience the young man does not know how to do his job. I tell you from experience.

Cu
Review №12

Phone Depot was truly a great experience.The people were friendly and knowledgeable...My phone is repaired now. Thanks phone Depot.Im smiling...

Al
Review №13

Finally phone repair people who know exactly what they are doing. I love these guys service they have their own spares ready. My phone was fixed in a record 20 minutes. Which has never happened before. I recommend Phone Depot Cell Phone Repair.

Li
Review №14

Update.... I’m want to thank the owner for his quick response as well as repairing my cell phone. I really appreciate the service and the fact that these reviews are monitored. The owner didn’t make me feel bad about my outburst but understood were I was coming from and assisted me with no problems. Thank you again.These people are sad fixed a IPhone 8 screen for me on the 4/17 and now the screen has gone out. Today is 5/18 and they don’t want to replace the screen because it’s one day over warranty. Why would I repay this place to fix a phone and come back in another 31 days if I have the same issue.

Vl
Review №15

Experience was really good came in and got out under in 15 min Staff is really nice I suggest bringing ur phone here

An
Review №16

I went in to get a cell phone case and instead received some poor customer service. The young man who was helping me was more concerned with whatever he was doing before I got there. Not only that.... but I seen they were selling a small container of Clorox wipes for $15. Thats taking advantage of the pandemic. I wont be returning.

As
Review №17

Came in got serviced immediately, took nothing but 20 minutes definitely will be coming back! Thank you! Awesome job on my phone!

MO
Review №18

Paid to get my screen fixed and NEW battery. They told me battery was original and NEW. They LIED! I had it working for 3 months before it broke on top of that I had to pay another vendor because I was in another state. I will NEVER be back and this is a type of business in which you have to trust people to do their job you cant be their to watch them. I was sold a used battery that was not original. I was in another state so I could not come back. Any place that promises only a 30 day warrantee should of been a RED FLAG!

Ti
Review №19

I love this place! The manager is always a joy and she has been a true blessing to me and my family.

St
Review №20

I went in to get my screen repaired and not only was I pleased with the good customer service I was very pleased with the price I was charged. Excellent job done

Ni
Review №21

Ive had two phones fixed here (screens replaced). They have the best prices in all of Atlanta, and I called everywhere. It tends to take longer than they say by about 30 mins, but thats because its a small business and they are the repair people and the receptionists. Great job

St
Review №22

I had my screen repaired buy this company but the screen is Defiantly the worst kinda glass/plastic i have ever seen. Ive never had a phone that glass that scratched like plastic...I truly believe they use plastic replacement ...I personally called this place and complained about the quality of the replacement glass and was brushed off completely by a young lady that claimed to be the acting manager . This phone has never been more than in my hand and back in the pocket of my purse and it literally looks like i dragged the phone down the street. very disappointed because they were very quick and pleasant they day i had phone fixed

Mi
Review №23

Great service and excellent prices! I was in and out within the same day. I would definitely recommend Phone Depot to anyone!

Jo
Review №24

Great service and a quick turnaround.

Ho
Review №25

Fixed the issue with my laptop to promptly, then referred me to another great store when they couldnt promptly fix another issue with my phone.

Sa
Review №26

Great experience!! First people I go to !!

Jo
Review №27

Took my phone to change my battery. Already took the new battery to them. They called to tell me they broke my screen trying to fix my new battery in. They told me I needed to pay for a new screen if they have to replace it. I had no option than to give them a go ahead. they ordered a new screen. took them two weeks, but they ordered the wrong screen. They called and said they ordered a wrong screen, That they have to order the correct one. took another two weeks to get the screen. When they finally fixed it they called me to pick it up. they didnt place the screen properly and it was still showing inside of the phone. They said they cant do anything to it that they bent my frame. Im giving them one star because they broke my screen and told me I had to pay for a new one. and took them almost a month to fix the screen and they didnt fix it properly

Ta
Review №28

I love everything about it. . He came to me .. which were very convenient.. did a very very good job.. I would recommend him to family and friends.. TEAM PHONE FIX

Ta
Review №29

Came to Desmon and Earl/team for a broken LCD Galaxy Note 5. They are amazing, friendly, and have so much knowledge about technology repairs.... I commend them for outstanding and fast customer/repair services and saving my phone. Wish I could give them 10 stars on here. Please go see them, I really wish I had went to them before I went to this other place!

Tr
Review №30

The screen replacement we got the 1st time for an iPhone 7 plus was defective. We took it back and its still defective! Definitely not worth the $100...plus rude customer service! Definitely will not be back here...its not worth it! Should have just went to Apple originally!

Ta
Review №31

Desmond is amazing! Every time i needed my phone fixed he was there with no problem! He fixed my phone within 20 minutes and i never had a problem with it! If you need your phone fixed go to him!

Ga
Review №32

The professionalism, expertise and quick service at this store was amazing. I had a mic problem with my iPhone 6 and 2 min later crystal clear sound. I highly recommend this store for TV, Tablet and Phone repair and Sell

Qu
Review №33

I contact this business in reference to fixing my daughters cracked Iphone6! The price was reasonable and what I like the most is that they are mobile! I definitely will refer this business to others!

Su
Review №34

The lady was very nice. Coolest price I ever expected cos my phone was a complete damage , came out completely new. Great job done

ni
Review №35

Excellent customer service. Fast and friendly. At an affordable price. I dont recommend you go any else. phone depot also had assessories for my phone. Two thumps up!!

Ze
Review №36

Great experience!

Ma
Review №37

The level of professionalism was amazing! These guys even repaired my 2 apple products before my promised return time. The prices are very competitive. But, its true, you get what you pay for!

So
Review №38

My husband broke his cell phone and called Phonefix. The customer service was excellent and the service was superb. I would recommend this company to anyone in need of repairs.

Lo
Review №39

I always find a way to damage my phone and usually have to file a claim. However phonefix was a lifesaver. They are reasonable and mobile which definitely is plus with my busy schedule.

Is
Review №40

Great experience Highly recommended!

Ke
Review №41

Great customer service. They were helpful and fixed my phone in an hour.

Ra
Review №42

Great on time service. Very nice technician. Will definitely refer to friends.

Ch
Review №43

My phone flipped over on my cars dash board as it always does while using my gps, but this time it cracked near the home button. I believe this company uses cheap replacement products. I had my iPhone for an entire year and it never cracked until it met with the concrete. Need less to say they did not work anything out with me and wanted to charge full price within a 3-4 time span for a repeated repair. Also my home button was not replaced during the initial repair and their rep stated that the home button couldnt be replaced after I complained about a remaining crack in the home button the same day of the repair. I later found out that it too should of been replaced. Poor Customer Service! Now, that I think about it my phone cracked again near the home button because it was never repair correctly to begin with.

je
Review №44

Absolutely fantastic phone repair shop. Very knowledgeable and reliable

Do
Review №45

The work done is great! They fixed the crack on my phone extremely fast and it looks brand new! Thank you!

Ma
Review №46

My husband got his phone fixed there and could not stop raving about how good the service was and how fast the guy fixed it. Now that he has broken the phone again he is headed straight there. They also have the best prices around.

Am
Review №47

Service was great, very quick process they will not have you waiting for your device to be fixed all day! I will definitely come back if need be👌

Jo
Review №48

I think the girl should not work there she is bad customer service the way she treat me today it should not ,because i look white but i am not white i am asian mix .if she cant professionally served as customer service then she should not be there.

Am
Review №49

Best place ever did everything in timeVery respectful in did it correctly

wa
Review №50

Amazing customer service and fast repairs !!!

Ro
Review №51

I couldnt have call a better repair company. They came to me on my job and repaired my phone in less than 30 minutes. WOW 2 thumbs up.

An
Review №52

I thought my phone was damaged beyond repair. After calling around and getting ridiculous repair quotes, I contacted Phonefix. Not only was my phone screen replaced, other issues were corrected on my iPhone and I didnt even have to leave home. Everything was done for less than I could find anywhere else in less than 20 mins. Excellent job and professional service.

An
Review №53

Desmond is very fast to diagnose and repair my iPhone 6+. I will be a repeat customer for my electronic repair needs.Thank you much!

fr
Review №54

Courteous and professional friendly and kind very informativeWill be back to do more business with them

Ky
Review №55

Great service, fast repair and awesome prices. Will definitely be a repeat customer!!!!

an
Review №56

Awesome run business

Ti
Review №57

Great customer service and all your phone needs repairs screens cases and more I will be back

De
Review №58

Service was quick. Awesome job and excellent customer service.

Se
Review №59

He does an awesome job...I highly recommend his services

Li
Review №60

Ask for Demetrius- Great Help!! Great Customer Service!! Great Prices!!

Aj
Review №61

Fast service really knows phones and great service I rally thought my phone couldnt be fixed

Ke
Review №62

This is the best place I have stopped in to have my personal items fixed. I give these guys all stars....

Br
Review №63

Quick affordable and professional thats all I needed. Check these guys out for all your cellphone needs. Phone Depot

Me
Review №64

Great service fast and cost efficient I highly recommend🖐👍🏾😊😀

Wh
Review №65

These guys are great. They made sure I was happy and even fixed things I didnt ask

MR
Review №66

Best reasonabe price. Stockbridge,flea market and Fayetteville were all over priced and disnt have parts in stock. It took a hour for couple repairs. Very good service. Although returning today because my speaker isnt working when it was befire repair,I still highly recommend them.

Ke
Review №67

They have great service and are fast. They prices are the best.

Qu
Review №68

Quick and nice work very polite man service well done 👍🏽👍🏽😀😄THANKS PHONE DEPOT!!!

Br
Review №69

Very professional, quick service recommend this place if you need your phone fixed.

Wo
Review №70

Great customer service , fast service

Su
Review №71

Thank You so much for an Excellent job on my screen. If your in the Union City Area and your in need of a fixer upper stop by they will leave you with a smile😊

Ch
Review №72

Friendly and fixed phone screen to darn near perfect.

Je
Review №73

Great place... fixed my phone in 10 minutes and it looked brand new

La
Review №74

I HAD an Galaxy S7. Let my friend have since she had no phone. Only issue was the SIM card was stuck inside. Told her I found a place that will do it for $60. Because we wanted to support our ppl she came here. First strike, she was told $35 whether they can fix it or not. Second strike, that price was FALSE and she ended up paying about $50 give or take. Ok great, phone fixed SIM card out new tray installed! Last and final strike that has blown me past all PISSTIVITY !!! My phone is NOW PERMANENTLY DAMAGED and has no use! $700 darn phone down the drain! These idiotic fools didnt have the decency to say well mam it could be a possibility that if we remove the SIM that the phone will no longer work!! Had the audacity to say they pretty much didnt do it! But wait theres more!! If the SIM was STUCK to the prongs and YOU removed it, and the prongs are now damage explain to me Mr. Wonderful how you all didnt damage it?? Now explain to now what Im supposed to do with a phone thats only a yr old?? They offered no refund or compensation!!! But they as*** is over there sitting high or low off my funds!! You cant trust ppl cuz they all about the dollar they could give a d*** about you!!! Thanks for nothing Phone Depot, no recommendations from me.

Th
Review №75

It was really fast and have good customer service. They are friendly and have any thing u need

Tu
Review №76

Professional , quick , kind & very affordable . Overall great service 👍🏾

tr
Review №77

Quick service

In
Review №78

Very efficient and quality service. Professional and dependable!!!!

Ta
Review №79

I so love the fact that Phonefix will come to you! Now thats customer service.

Pa
Review №80

When I tell you quick fast and highly professional. This where you want to get your phone repaired

Ti
Review №81

I had a wonderful experience with the company!!! The owner stayed pass the normal business hours just to fix my phone and not to mention a great price.

Ki
Review №82

I called the number and within 2 hours my iPhone screen was repaired.. Very professional...

Te
Review №83

Fast great and wonderful service. Thanks phone Depot

Is
Review №84

Although a little less than professional, the staff was cordial and spent a lot of time attempting to fix my problem.

Sh
Review №85

I cracked my screen on my phone called phonefix he came to me and fixed it very fast and professional will recommend to all my friends.

Ro
Review №86

FAST service on iPhone 7. Made it brand new again!!!!!! In 10min.

Am
Review №87

Best ever. Highly recommended

Di
Review №88

Fast and affordable, great service!!

Jo
Review №89

Great service 😊

De
Review №90

Bad customer service

De
Review №91

Top cellphone Repair in Ga. Most repairs done Im 30 minutes or less

Lo
Review №92

Fast service, friendly.

Fe
Review №93

Great prices and great work !

Ar
Review №94

Most people like fix phone here i like do here

Er
Review №95

This is a great company to deal with

As
Review №96

I called the store just a min ago. The customer service was unnecessarily disrespectful. So, they just missed out on the $225.00 repair that I was about to get.

Sa
Review №97

Thank you for fixing my phone- Jakia H

Gr
Review №98

Took the time to help me with my phone problem for free

Al
Review №99

Didnt have what I needed

1k
Review №100

Service excellent

Information
69 Photos
100 Comments
4.4 Rating
  • Address:4550 Jonesboro Rd, Union City, GA 30291, United States
  • Site:http://www.phonedepot1.com/
  • Phone:+1 770-892-4550
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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