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Tuscaloosa Wireless
1400 University Blvd, Tuscaloosa, AL 35401, United States
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Tuscaloosa Wireless
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Na
Review №1

So awesome took about 30 minutes for a new screen and was a good price, super freindly and would definetly recommend it to more people!!!

Et
Review №2

I called 4 other places and they didn’t give me any info but the people here told me a hole lotta information and very helpful!

VI
Review №3

Thank you Tuscaloosa wireless for your assistance and honesty in help with my iPad Mikë is a very knowledgeable 💪🏾

Bi
Review №4

Fast, excellent, and a great value, service!

Br
Review №5

My computer problem was extremely difficult but they tried everything and were very patient with me! Ended up fixing my computer and were completely reasonable with price and everything! Great experience.

l
Review №6

I don’t know how they get such a high rating. I changed my phone battery and screen here, and after two weeks, it starts to reboot again and again so I took it back to the store. I asked them to check what’s wrong with the battery, they just avoid to talking about it and said they can change the battery again. So I paid again and changed it. (They didn’t give me the old battery back, again, I don’t know why)Now I suspect that they put my previous battery on(the battery I had before I fixed the phone), because it can’t work very long time, just as before I changed it. It’s funny that I spend almost a hundred bucks and changed nothing.Also, after I fixed the screen, it doesn’t work very well too, it’s tooooo sensitive like when I click one point, but it jumps to another point. Made me feel anxious

Ho
Review №7

Great service and fast service, thank you Cruz!!

Bi
Review №8

My iPhone wouldnt charge. Needed the perfect angle to charge for months. Finally stopped working and couldnt get a charge at all. Took it in and he quickly fixed it by getting the lint out with a tool and didnt charge me. It is the best my phone has charged in months. Free and fixed what else can I say.. highly recommend

Pa
Review №9

The guy who fixed my phone was super nice, and the service was very fast. Would definitely recommend going here to get your phone fixed.

Ni
Review №10

Went to this place this morning, 2/14/2020, at 10 A.M when they just opened. The man in there was very nice and knowledgeable and assured me my phone would be fixed in 30 minutes. He fixed my phone in legit 10 minutes and it works great. Do not go anywhere else if you break your phone.

Ro
Review №11

Literally the best customer service you can possibly ask for! I’ve been here twice last year to fix my iPhone 6 and both times each person that has helped has been phenomenal and they have literally fixed it in less than a day. I broke it again in December (I’m clumsy) and bought an iPhone 7 and the guy that helped me was amazing! This is literally the only place I would go in Tuscaloosa to help with electronics, superb people!

al
Review №12

Great work, fast, and reasonable price. Definitely recommend this to all my friends And family!

Sh
Review №13

Ben was a wonderful associate. He made sure I had all of my Apple necessities to start off the school year. He is very professional and proficient when it comes to Apple software. The prices here are unbeatable. I will recommend this place, especially Ben, 10/10.

Sh
Review №14

This place was life saver for me today! My laptop was suddenly not starting. Chico correctly diagnosed the issue and fixed it with in a few minutes. When I went there he gave first priority to my laptop. I go to school and my assignments were on the laptop and it would have been a disaster to lose that data and to frantically go out and buy a new laptop.Before I went to Tuscaloosa Wireless, I had first actually went to Best buy Geek squad, they just checked to see if my charger was ok. Once it was confirmed that the charger was fine but the laptop was not starting they just concluded that the motherboard must be having a problem and that it was probably not even worth the cost to fix it. They didnt have a technician on site to even try to transfer the info from the motherboard and the lead time to do anything was 2-3 days.I am not from Alabama and was just visiting the area when all this occurred. I am very lucky that I found Tuscaloosa Wireless. And a Big Thank you to Chico to diagnose and fix the issue in a timely and cost effective manner. Thank you :)

Gu
Review №15

Nabil was outstanding and very good service provided to me. The Price is very competitive and helped me with Mac Book Pro. Its highly recommended to visit store once for all your Computer and Mobile Needs..

Br
Review №16

My MacBook Air had a crack in the bottom right corner, which caused my screen to be partially black on one side and at the bottom, to where you couldn’t see anything. I went Sunday and talked to Ben, ordered my part for the laptop that same day. Wednesday he called me and said I can bring it in. No later then 40 minutes he called me back and said it was ready. My laptop looks brand new! Ben was nice and fast! Definitely worth the money!

Ke
Review №17

I was at work and my thigh pretty much kneed into a control box. Now the initial impact was on the rear and it broke the glass on the back and crippled my screen for a few days before it finally died.Now having this been a little bit more difficult then your average repair, I researched a few shops and narrowed it down to two stores. Tuscaloosa wireless, and phone restore Tuscaloosa. I visited them, discussed prices and decided that Tuscaloosa wireless had lower prices and a better near perfect rating online. So I gave it a shot and they did an excellent job! It was great and it lasted up until I dropped it in the parking lot. So I took it too them again with a receipt I had made for insurance purposes a few days before. There was a small misunderstanding between me and the worker, which didnt bother me at all, but nonetheless, the manager decided to give me a discount for my inconvenience.Seriously, no other place wouldve done this. I highly recommend them for any phone repair. Their prices change with the market as my phone at the second visit, had just become 1 generation older and so there prices fell accordingly. 5 stars.

Da
Review №18

Had a great experience here. Staff was very helpful and offered me lots of options on replacing my fried laptop. Ended up getting a used laptop, and its working perfectly, so ive got no complaints. Highly recommend for tech needs!

Ja
Review №19

Chico and Dustin gave 5 star service! They were both incredibly helpful, patient, and understanding when I took my almost deceased laptop to them. Chico saved my files and even helped get them to my new laptop for me. Friendly, very fast, affordable. Already making plans for them to fix my moms!

Re
Review №20

Phone was dead and would not charge to get it to turn back on. Brought my phone in and within 5 minutes was fixed! Free too! Highly recommend

Ja
Review №21

Went with a water damaged mac book at night and the guy had it fixed in less than an hour for a fair price. I would definitely recommend.

Ta
Review №22

Chico at Tuscaloosa Wireless does a great job. I’ve used him for multiple jobs. He is easy to work with and quick to get the job done. I recommend him for any phone or computer repair.

Sa
Review №23

They were very friendly people.. they were quick and reasonable. My phone looks great I have no complaints... I love it thanks

Tr
Review №24

They work so quickly. Like liquid spilled on a computer will resolve in 20 minutes.

mo
Review №25

Hands down the best customer service I have received. I took my computer to get repaired and it was done in 3 days. I would recommend this place to anyone. Very reasonable prices also.

Ba
Review №26

My daughter jumped in the pool with her iPhone and waited until the next day to try to repair it. Chico was kind and honest. He took time to explain everything to me on the phone.

Ad
Review №27

I needed an iPhone battery replacement. Went in and got my phone looked at by a man named Chico who not only fixed my phone, but also gave me some excellent advice for keeping my battery working well and was done in 5 minutes easy. Probably the best customer experience Ive had ever. Ill definitely be coming back in the future.

Ja
Review №28

Came here after the place near pita pit was closed but it was definitely worth it!! Super fast and great customer service. Would definitely recommend to anyone needing a screen repair.

Co
Review №29

I went into this store on 11/3/18 wanting to get my LCD, my regular screen and my back camera fixed. Chico, the man who assisted me, advised against getting the back camera fixed to save money, and ended up getting everything else fixed for 120$. Wonderful staff, and got my phone back to me within the day. Recommend this store all day of the week.

Ma
Review №30

So happy with my experience and customer service! I broke my flash drive in half that had a lot of important documents on it and was told by BestBuy it would cost $1400 to fix. I came to Tuscaloosa Wireless and they were able to repair it in a couple of hours for less than $100! Highly recommend!

st
Review №31

Chico is the best!!! Awesome service at reasonable prices. My phone was repaired same day (actually within two hours). I like these guys!!

Ja
Review №32

Really good and fast service. Employees know what theyre doing and are incredibly friendly. Got my Mac fixed very fast and was very affordable.

Sa
Review №33

Convenience place for students who wants to fix phones or any other gadgets

Od
Review №34

I dropped my laptop on the first day of class!!! The screen went black and I couldnt see a thing. It was 8pm and I am not from the area so I looked on google for the closest macbook tech. Tuscaloosa Wireless was on the list and they were close by. Luckily they close at 9pm. I went up there and within 30 minutes, they got my macbook working and showing again. UNBELIEVABLE!! Ive dealt with the Apple store before and my experience wouldnt have been nearly as good as this. Apple wouldve tried to sell me another screen or computer. This is know. Ben assisted me under Chicos supervision. They were both very pleasant and turned my panic into happiness. They gotta be the best in Alabama. Im convinced!! If anything is wrong with your computer or phone, this is the one place to go!!

So
Review №35

Dear SupervisorI know how important customer service is to shop like yours. Mr. Arthur is an example of a perfect technical serviceman who always gives best customer service. Tuscaloosa wireless continuous to have my business thanks in great part to the service given by Mr. ArthurRegardsSourav

Ch
Review №36

I came into today& all in a matter of me having lunch.. my phone was ready to be picked up. Service was phenomenal!!!!! Chico was very professional. Super friendly service!!

Ju
Review №37

Chico is great. Fast, nice, price is fine, - and at the same time relaxing no panic atmosphere. Will definitely recommend.

El
Review №38

Best prices and customer service in town. i mean like honestly. i know the reviews seem culty but like these dudes were so cool and helpful. my iphone 7+ screen was fixed within like 20 minutes. i cannot recommend these dudes enough

De
Review №39

Great staff! Very informative. Priced reasonably. Great staff!

Sh
Review №40

Great service and fast repair. They replaced My iPhone battery, which was replaced by phone restore store twice in two months because their batteries weren’t any good, and this one actually works and they proved it by downloading the app “battery life” that shows battery drain failure. Theirs was good but the other batteries I got weren’t.Needless to say I’ll be going here for all my phone and computer repairs in the future.

Su
Review №41

Chico is Awesome!!! HTC charge port was damaged and the phone lost charge. I lost all data. Chico was a magician and recovered all data. Chico is my hero!!! I highly recommend him for any technology repair.

Ra
Review №42

Chico was great!!! My daughter spilled something on her laptop. He did not give up. He fixed it and I am so greatful.I highly recommend!!

So
Review №43

I literally love this place with my whole heart, i’m a frequent customer and they are always so nice!!!! very professional.

Sh
Review №44

Very good service. Nice people. Reasonable price.

La
Review №45

I recently called and spoke with Chico about repairing my iPhone 7plus camera, he told me it would take about 30mins to repair. Once I arrived to the store I was greeted by him, and it only took about 10mins to repair my camera. Excellent service, ask for Chico

Yi
Review №46

My laptop crashed but Chico fixed quickly. Great service!

Ma
Review №47

The guy that runs this place is a pretty awesome and honest dude who repairs stuff at an extremely low price compared to other stores.

Br
Review №48

Chico is the best not only did he fix my laptop but also my tablet I recommend him to everyone I promise he’s the best

Jo
Review №49

Great Price, Friendly Service, Extremely Fast Quality work.

La
Review №50

Chico did an amazing job on my phone and my iPad! I highly recommend them for your phone needs!!

La
Review №51

Chico was very helpful and knowledgeableBest experience I ever had at a tech shop

Ha
Review №52

Hey guys if your are having any phone problems you need to come see my man Chico at Tuscaloosa Wireless..he is Awesome...can fix about anything at a great price...he takes good care of his customerstuff so Big Up to This Store with my man, Chico!..Thanks bro!

Ad
Review №53

The prices are a little cheaper than most places and they do awesome work. The guy is super nice and he got my phone up and working in like 30 minutes. It’s cool watching him work he’s a real craftsman. He also showed me a bunch of cool stuff about my iphone i didnt even know about. If i get drunk and break my phone screen again I’ll be back fo sho

NE
Review №54

Helped me turn off the touch screen which was acting up free of charge. Excellent, friendly service.

Da
Review №55

Chico is the most professional repair man I’ve come across. He fixes your problem with haste and is honest.

Ta
Review №56

Very Awesome guy his name is Chico made my phone look brand new go check him out

9
Review №57

Chico was able to help me backup all my files onto an external hard drive after my computer crashed! Great service!

Ca
Review №58

Chico is very knowledgeable and eager to help. I will never go to any other phone repair store!

La
Review №59

I will never go to another phone clinic in Tuscaloosa AGAIN! I demolished the screen on my Samsung Galaxy 6 Active, and HAD to have something done right away. Rasheed walked through my options with possible replacement phones versus a repair, and the repair was the most cost effective. While I waited, he had a screen brought over from one of their other locations, and had me back in service before anyone even knew I wasnt. EXTREMELY professional, courteous, efficient, and, my phone is as good as new. I have at times used other places in town. This was my first experience here, and they certainly went above and beyond and earned my business / referrals.

ea
Review №60

Chico is outstanding and I recommend him for any repair!!

Si
Review №61

One of my great friends is a tech there

Ka
Review №62

Had to replace my cracked screen. Couple days after their warranty new screen was black and didn’t work anymore. They didn’t exchange it and accused me of letting it drop (which I didn’t!). I went to another store who could proof the defect came from a display-fault. Very unsatisfying and rude service!

Ka
Review №63

Wonderful service and they are so kind!!

De
Review №64

Amazing customer service, and amazing product service! After a fast replacement, my phone looked brand new.

Ki
Review №65

The guys there were real.helpful . They helped me and were very busy but still took care of.me.real fast.

Al
Review №66

Awesome and fast service at an affordable price!

Ja
Review №67

Sheet customer service expensive

in
Review №68

Amazing staff and fast service.

Mu
Review №69

They are smart enough to figure things out

Ru
Review №70

Excellent fast service! Thank you!!

Hy
Review №71

Fixed my phone within the hour !! Very affordable and very friendly.!

T
Review №72

Good customer service Thanks

Ra
Review №73

Tha owners is great very good people nice environment of great workers especially Chris he is a geat person with high spirits and great attitude.

Ed
Review №74

My mom went to the store on 15th st the one by the mexican store and the people there were very helpful and they have employees who speak spanish. That really helped us out a lot because my parents dont know much english. They guided them right , fixed their phone and told us about the this store closer to our home in northport. This location on the strip is the best ive seen. They made my computer REAL fast!! im so happy with it. They even put antivirus for me! Thanks Tuscaloosa Wireless!!

Pa
Review №75

The guy there was very helpful!

Jo
Review №76

I have my cellphone service though Metro

Ni
Review №77

Great customer service

Co
Review №78

How much is a Repair for a IPhone XS Max back screen??

Ca
Review №79

Very helpful!

gr
Review №80

Great service

Gu
Review №81

Great guy

Ne
Review №82

Great job

Ta
Review №83

Fast service!

첸장
Review №84

Superb Service

Po
Review №85

Poor service

Ma
Review №86

Chico is a wonderful, professional at what he does. I highly recommend him.Chico is a great professional in his area. A very kind and attentive person. I recommend it to everyone who needs service on computers, PlayStation and everything else. Very good prices.

Di
Review №87

Very friendly people

Pa
Review №88

Fast service

Information
12 Photos
88 Comments
4.7 Rating
  • Address:1400 University Blvd, Tuscaloosa, AL 35401, United States
  • Site:http://tuscaloosawireless.com/
  • Phone:+1 205-764-5886
Categories
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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