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Tuscaloosa Toyota
3325 Skyland Blvd E, Tuscaloosa, AL 35405, United States
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Tuscaloosa Toyota
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Ty
Review №1

I had a great experience here with everything from my trade-in to purchase of a new vehicle. Hunter was a great sales person the entire time. He was knowledgeable about my 2021 Venza, but never tried to pressure sale me on a new car. Im looking forward to taking my car back for routine service in the future, and thats really saying something!

Co
Review №2

I’m not going to lie, one of the best experiences I’ve ever had at a dealership buying a vehicle. I can say this cause I work sales at a car dealership. Michael Baltin’s was an amazing sales person and the whole finance staff was amazing. They made sure to take care of my wife and I and never tried any games with us. I will definitely recommend to anyone and so glad we decided to give Tuscaloosa Toyota a chance!

ma
Review №3

Thank you Marcello Johnson for once again making my recent purchase a seamless and enjoyable experience! Love my new RAV4 Hybrid! It’s always great working with you!I can’t recommend Marcello enough for your car buying needs folks! Go see him!

Br
Review №4

I had a wonderful experience here with everything from my trade-in to the purchase of my new car. I brought 2021 Toyota Highlander. I love it. It is everything I asked for. Micheal was a great sales person the entire time and he was knowledgeable about my car and showed me everything possible I needed to know about my car. I would definitely recommend him...Thanks Micheal!!!

Jo
Review №5

Terrible customer service. Do NOT shop here. Took my vehicle in to see what the trade in value was, the salesman drove and I rode around the block with him to test drive the vehicle and then they took me into a back office. While in the back office, multiple people drove my vehicle without permission. The onStar and insurance company track all of my driving stats. I could see where they put a hard acceleration on my driving record which increases the cost of my insurance, wastes my gas, and tears up the vehicle. I asked for a simple reimbursement of $100 for the costs which the damage could easily be more than that if they tore something up in the engine or transmission. The manager was uninterested in resolving the issue and rude. When I got back to my truck, my belongings in the console where all moved around like someone was looking for something to steal or something similar. The offer they gave me on the trade in value was super low and basically a rip off. I would suggest not doing business here. A simple ballpark trade in value can be easily obtained without multiple people driving the vehicle and especially driving it without permission, driving it like it is a race car up and down the block, and shuttling multiple people in and out of it in the middle of the Covid pandemic like it is an amusement ride.

Ch
Review №6

This is the best dealership to buy a vehicle. The salesman (Michael Baltins) was friendly and helpful. The staff is very professional.The process was quick and efficient, they go above and beyond to make you happy. We will continue to give them our business.

Se
Review №7

Michael Baltins is awesome! I bought 2 Camrys from him for my business. He helped me navigate the process, and was very nice. He made a complex process of buying two cars at once easy. I also really appreciated Joe in finance, who really helped make the deal come together.

N'
Review №8

Went in to buy a second car for travel and Michael Baltins was great! He helped make the process easy and always called to keep me posted if needed! He was very attentive and kind.

Am
Review №9

I recently bought a new vehicle and the whole experience went very smoothly. The no-haggle price was good, even according to the loan officer at my credit union. Michael B. took good care of me throughout the purchase process.

Je
Review №10

Got my 2021 Toyota Rav 4 today. Was a short wait but they worked hard to get the color I wanted and features of the vehicle I wanted. Michael Baltins was very helpful and did a great job explaining the features of the vehicle. I am very pleased with my purchase.

Sa
Review №11

Want to buy a vehicle from toyota tuscaloosa? Go and meet paul walther. Such a great person. We bought RAV4 2021. The whole process was so smooth and easy. He puts all the efforts to find a good vehicle for you. We had a great experience with this dealership.

Jo
Review №12

Always very satisfied. Very professional and friendly staff, nice waiting area.

Ma
Review №13

I had been looking to trade or sell my current vehicle for some time and today, Michael was super helpful and very professional! He was so nice with my husband and I and was never pushy about us making a decision. When I came back to go ahead with a trade in, he was extremely patient with me and my little girl. Hands down the best car buying experience I’ve had. If you go to buy through Toyota, he’s you guy!! Thank you again so much!

Gl
Review №14

Thanks Marcello Johansson! We had a great experience buying our 2022 4Runner. We love our new vehicle! We will definitely buy from you again!

ma
Review №15

This is my second buying experience with Tuscaloosa toyota and both have gone very smoothly! Jeremy Johnson helped me narrow down what I was looking for and found the perfect car for me! He also called me a few days after getting the car for an update because he truly wanted to know how I liked it. I also had Jeff Baker help with this process as well as my first one. Hands down these guys are super helpful, nice and funny! Can’t thank them enough!

Ra
Review №16

This was our 4th purchase with Tuscaloosa Toyota. First time to buy a car without seeing it first. This 2021 Rav4 Prime is loaded with technology and quite overwhelming. My wife was incredibly flustered about even driving this car home. I also know that instruction doesnt need to come from husbands. In came Marcello to save the day. He was so patient and understanding while she learned everything. Our order and wait time was exactly as estimated and we only spent about two hours there for the entire process. Quality customer service is the number one reason to choose Tuscaloosa Toyota. Thank You

Ge
Review №17

Tuscaloosa Toyota went above and beyond of what we expected. They went out and got exactly what we wanted and in a timely manner. No hassle and extremely helpful! If you’re looking to purchase a vehicle here go see Johnathan! You will not be disappointed!! We are loving our new Highlander!!

Ka
Review №18

Had a great experience purchasing this beauty! Thank you Paul Walther for all of your help I absolutely love my new 2021 Toyota Camry XSE! If you are looking for a new ride I highly recommend Tuscaloosa Toyota and go see Paul he is awesome and will help you in anyway he can!

Br
Review №19

I’ve brought my car here several times, but this time was a bigger issue and their service really excelled! Mack was incredibly helpful and communicative throughout the multi-day service process. He did a great job dealing with the extended warranty I had purchased through Allstate and ensuring everything went smoothly. Tracy and the other employee at the Toyota Rent-a-car were also fantastic and flexible. As a young woman this stuff can be stressful, but the employees at Tuscaloosa Toyota made it easy!

Ji
Review №20

Excellent customer service! No going back and forth on price of vehicle. Everything was printed out, sales price of vehicle, payment options and rates. This was by far, the best car buying experience I’ve ever had! Forget about sitting at the dealership for hours and hours and go see my salesman Marcello! I had such a great experience with the lease of a Tacoma, I decided to purchase a RAV4 as well.

Ma
Review №21

Matthew H. is absolutely wonderful! He delivers excellent customer service & is very knowledgeable about what he does! I highly recommend Matt & will send all my friends/family up to Tuscaloosa Toyota to see him!

Ta
Review №22

Had a really positive experience here. John worked very closely with me to help me get the exact car I wanted, and Teresa (if I recall correctly this was her name) was extremely thorough in the paperwork/coverages aspect of purchasing.I ordered my car, didn’t just walk on the lot and pick one out, and with COVID the wait time took longer than anticipated, but this is to no fault of the Tuscaloosa location.Very positive experience and I was very happy leaving with my car!

Ma
Review №23

Absolutely wonderful experience, Michael Baltins made the whole experience super enjoyable. I got my first new car and he made sure I was getting the perfect car and the best deal possible. Never felt pressured or uncomfortable. Tessa in finance was also amazing. Highly highly recommend visiting if your want to look at a new car.

Br
Review №24

From the start, Jason was beyond helpful on helping me purchase my new 2021 Toyota Camry! Tuscaloosa Toyota isn’t just a car dealership, it’s a whole experience from when you walk into the modern lobby until you walk out.I would highly recommend This place, and will be returning on my next vehicles.Hands down to Jason in sales, and Chad in finance.Thanks guys!

Mi
Review №25

Michael Baltkins is a great salesman. He made our shopping experience fun and honest. He knows his stuff and can give you an answer or will make sure he can find out the answer. Thanks for making it great.

Je
Review №26

Michael Baltins was the ultimate in customer service! He was recommended highly by friends of ours and despite a bit of a drive to Tuscaloosa- we went to Michael to be treated well. He met us out front with an engaging smile, and the sense of welcome and security simply built from there. He is thoroughly knowledgeable about the RAV-4 and spent a lot of time explaining all of the features. He was wonderful at explaining things and had endless patience with first-time car buying level on our part. It was truly an enjoyable experience from beginning to end. We couldn’t be happier!! Recommend!!!

Da
Review №27

I had the best service from Mr. Fred Baker! If y’all need a car at the best price then go to Tuscaloosa Toyota! Mr. Fred worked with me on the price I wanted and put me in the safest car there was. Not only that, Mr. Fred loves his job and knows what he’s talking about when it comes to any car on the lot! Thanks again Mr. Fred!

St
Review №28

Recently I purchased a car from Marcello Johnson at Tuscaloosa Toyota. He made the car buying process easy. He was able to order what I wanted and got me a fair price for my trade-in. I would highly recommend him to any new car buyer.

Je
Review №29

From beginning to end, this was the best experience. No need to shop other places, go here first, you will not be disappointed. Thanks to the Tuscaloosa Toyota team, you guys rock!

Ch
Review №30

Michael was great!! Very very knowledgeable about the cars and all of the features! He definitely helped make the buying process a lot easier and less stressful than I’ve experienced anywhere else!! Thanks Michael!!

Pa
Review №31

Was very pleased with my experience purchasing a Tacoma from Tuscaloosa Toyota. I had a positive experience with all of the staff members that helped me during the process. Jason Parker was especially great in ensuring the process went super smoothly and quickly. Thanks for all your help guys!

Ja
Review №32

Mr. Jeremy Johnson was amazing!!! We didn’t find the car we wanted but he was so much help in showing u our options and giving his expert advice. I was a college student shopping for a bigger vehicle and he has the best advice and ideas. He was funny, knowledgeable, and understanding. did his absolute best to get us everything we needed, and although we didn’t walk away with a new car, he did everything on his part he could have!! Thank you, Mr. Jeremy.

Li
Review №33

We just bought a 2021 Highlander from Brandon Lee @Tuscaloosa Toyota. We were pleased with our no pressure experience. They didn’t have the exact vehicle I wanted on there lot, but Brandon said he wanted us to have what we wanted so he located it and it was on their lot in a couple of days. If you are looking for a Toyota check with Brandon Lee and I’m sure you will be happy with your results!

Br
Review №34

Go see Marcello Johnson hes a phenomenal salesman. He helped me find a vehicle that fit my familys needs to the tee!

Da
Review №35

Michael was an excellent salesman and did a great job putting me in the Tacoma I was looking for. The man knows his stuff and did great at telling me all the small details of the truck and showing me different options. If I had the means to go buy another one next week, I would ask for him. 10/10 would definitely recommend.

La
Review №36

My husband and I live in B’ham and have both purchased our share of cars/trucks. We went to Tuscaloosa Toyota after the recommendation of some friends. This was our first experience at this location. Marcello Johnson and Chad Owens were so professional and easy to work with. They both made the process so easy. It is hands down the best car buying experience either of us have ever had. Hope we get the chance to use them again soon!

Ca
Review №37

Im a first time car buyer. My 98 Lexus finally met the end of her journey, leaving me in need of a new vehicle. I found a great 2017 Rav4 at Tuscaloosa Toyota and Paul Walther in sales and Chad Owens in financing helped make the process so much easier. They explained everything fully and helped me feel much more at ease about my purchase. Highly recommend this company and their associates for your car needs!

Sa
Review №38

Bought a Range Rover at Tuscaloosa Toyota and Michael Baltins was so helpful in helping me decide and made the car buying process easy, quick, and fun! Everybody else was super helpful as well. Highly recommend seeing Michael at Tuscaloosa Toyota if you are looking for a new car!!

Re
Review №39

Great experience. I drove the car one day while i was in Tuscaloosa ; once we settled on a deal, they brought it to me.

Le
Review №40

Marcello helped me find the perfect 4Runner for my soon to be 16 year old. Everything went so smoothly with the purchase and I have one happy son! Everyone at Tuscaloosa Toyota deserves 5 plus stars in my book!

Te
Review №41

John had delicate hands that were very soft. He seemed confident for a guy his height. I loved his fake accent even though it was hard to understand at times. I mean he couldn’t even speak English real good. Finance guy was real swarthy but had a sick mullet. Overall the best dealership I’ve ever been to in my life because it’s the only dealership I’ve ever been to.

Ta
Review №42

My experience at Tuscaloosa Toyota was the best yet. I went to see Marcello Johnson. He put me in the vehicle that I asked for. It was a smooth transition and I wasn’t pressured at all. If your looking for great professional service give them a call and make sure you ask for Marcello Johnson!!!🙂

To
Review №43

My experience at Tuscaloosa Toyota was great. Jason Parker took the time to put me in the car that I wanted and made sure that all my needs were met. If you’re looking for a great salesman Jason Parker will get the job done for you.

Ta
Review №44

I received such a positive experience at tuscaloosa toyota. Matthew is excellent, delivered exceptional customer service, & went above and beyond my expectations. Very knowledgeable in what he does, in which you will not be disappointed.Thanks, Matthew!!

Ma
Review №45

I’ve purchased a vehicle from Bryan at Tuscaloosa Toyota back in 2016. The dealership and Bryan kept in contact since then and when decided to upgrade Bryan was there again. This past Saturday we set up a appointment and had a list of cars we wanted to see and Bryan was waiting outside for us when we arrived. Everything is always so easy here. There’s never any pressure and they genuinely want the customer to be happy. My family are thrilled with our new 2021 highlander and I look forward to continuing my business here in the future.

Cr
Review №46

We had a great experience at Tuscaloosa Toyota! John Did a wonderful job helping with the transition of trucks! He knew what he was doing, and we highly recommend John as the man to see if you want Great customer service!! Thank you Mr.John for your help!

Ja
Review №47

Awesome customer service along with a great deal just cant be beat. Michael took the time to answer all of our questions and was very thorough. If you are in need of a new Toyota, ask for Michael. You will not be disappointed. We will continue to use Tuscaloosa Toyota for all of our automotive needs.

Ja
Review №48

On 2/3/21 I made my first car purchase EVER! I was nervous but Mr. Johnson reassured me and put my nerves at ease through his witty personality. Everything was so smooth and straightforward which was perfect. I am so in love with my 2020 Blizzard Pearl Corolla!!! Jeremy made my experience great and I recommend him to everyone!

Ra
Review №49

Buying a car is a painstaking process for me personally. I had been searching for a vehicle for about 4 months. I came across Tuscaloosa Toyota and noticed the selection was top tier, the prices were competitive and the service from Marcello Johnson was incredible. If your in the market for a new or used vehicle, please dont hesitate to try Tuscaloosa Toyota. Youll be glad you did.

Ta
Review №50

Marcello was awesome!! I was very impressed with how patient he was with ALL the questions we had. He made the process smooth and quick as possible. Most certainly will do business with him again in the future.

Sh
Review №51

This has been the best experience! Thank you so much Tuscaloosa Toyota, my finance rep Kent, and salesman Marcello! Marcello was very kindhearted, swift, and made sure I was happy with my car. He took the time to work with me and even went as far as telling me about the details and special features of my car! Kent worked out the best deal possible with me, and worked his magic with the bank. I will definitely purchase again, and recommend any and everyone to Tuscaloosa Toyota; ask for Marcello!

No
Review №52

Buying a car was a first for me....most people.do this forty or fifty years earlier than I but, my husband knew how to do it and I was happy to let him.Since he passed away, I really had not thought much about it, until my daughter needed to get another car and I accompanied her on her quest. It was a real eye opener. Friends of ours recommended this dealership and Michael Baltins specifically. He was.wonderful and a true professional, but knows how to give you the information and let you decide.It did make me think about my old car with all the miles and realize it was time to do something about it.I traded it in on a new Toyota Rav 4.... I especially liked all the safety features. I cant say enough about my car( I named it Grace) It is a gift ! Thank you, Tuscaloosa Toyota and especially, Michael Baltins for making this a joyful experience.

Ki
Review №53

Mr. Johnson made my experience with purchasing my vehicle very professional and pleasant. I hate car shopping, but he was the best salesman I have ever had.

Ca
Review №54

My new car purchase was great; definitely a team effort provided by Trey Chesser, who promised to blow my mind, Brandon Lee brought together all the moving parts, and Mr. Plexico made me laugh and sealed the deal making my unexpected car purchase a smooth transition.

Sh
Review №55

Marcello is the man! He was patient with me and told me everything I needed to know. Customer service was awesome! This is my second car purchase from Tuscaloosa Toyota and I would most definitely recommend them!

Co
Review №56

Marcello Johnson was awesome and all business!! He was very helpful during the whole process and got us in and out with a brand new vehicle!

Ms
Review №57

Thank you for the professionalism and comfort. I highly recommend Mr. Johnson’s services.

Je
Review №58

I had an awesome experience with Tuscaloosa Toyota. They were quick and easy as well as super helpful. John was great and helped with any questions I had!

An
Review №59

Marcello Johnson was Amazing!! I would recommend him to anyone looking to purchase a car. Marcello will make sure that you have all the facts to make the best purchase for you.

Pe
Review №60

Michael Baltins was great to work with everyone was so patient with me this was my first car and I was so freaked out over making such a big purchase and they made everything easy

Au
Review №61

Walked in with the intentions of trading in my car and leaving in a 21 Camry XSE. Can say that I left more than happy with my purchase and didn’t feel like anyone was trying to get over on me the entire time. They made sure I got the best interest rate and financing possible, and worked with me over any hurdles we had. I can personally recommend Jeremy and Chris to help you with any car purchasing needs, those guys couldn’t have been better. I would definitely shop at Tuscaloosa Toyota again and in the future.

Sa
Review №62

On January 16th, I purchased my first car EVER. I went to Tuscaloosa knowing exactly what I wanted (price range, color, and etc). Marcello was the first person I met. I told him what I wanted. He showed me what I was looking for. Within a matter of seconds, I found my car. Not once did he try to convince me to get something out of my price range or sell me something I did not want. He was very pleasant and explained everything that the car had to offer. The more he talked about the internal qualities of the car, the more I feel in love with it. This car is literally EVERYTHING I was looking for and the galactic green color is a nice added bonus. Again, thank you Marcello for your time, experience, laughter, and easy transition into buying my first vehicle! You’re totally AWESOME!

Mi
Review №63

Got my brand new Camry LE 2020 and I love it!!!. The customers service here in Tuscaloosa Toyota is wonderful. They’ll walked you through every step of the way and give you a great quality customers service. Marcelo and Jeremy are the best sales representative in Tuscaloosa Toyota. I would highly recommend them both to work with you in getting a new vehicle. They are friendly and they get the job done smoothly with no hustle. Thank you Marcelo Johnson and Jeremy for the wonderful experienced.

Le
Review №64

We had a great experience with Marcello at Tuscaloosa Toyota. They didn’t have what I was looking for so he made the option of ordering my car a breeze to get me exactly what I wanted.

Ke
Review №65

We had a great car buying experience. Marcello was the best, he answered all of our questions, he is very patient, wasnt pushy and after we test drove for ourselves he even agreed to drive us so we could both experience the car as passengers. Chad in Finance was great as well, he is knowledgeable in his field & helped to make the transaction smooth.Thanks so much Marcello for making this the best car buying experience; you are an asset! Mark & Kellye Campbell

Ma
Review №66

I had a really good buying experience at Tuscaloosa Toyota. Brandon Lee in Sales really knows his products & can answer any questions you may have. He also had my new vehicle in perfect condition when I took delivery of it. Theresa in Finance worked really hard to get me the best deal possible. Overall, they made car buying an easy process! Oh, and of course, I love my new car also.

Ji
Review №67

This is a great place to buy a car. No pressure. No haggling. No waiting around all day at the dealership. My salesman was Paul Walther and he could not have made this any easier for me. He gets the highest rating I can give. Go see him if you are thinking about trading vehicles. I got a great trade in for my old car. I purchased the 2021 Highlander Hybrid and I am in love with this vehicle. Toyota is number one in quality. I had been driving another manufacturers vehicle and I could tell the difference. Glad Im back with Toyota and back with Tuscaloosa Toyota!!!

Ka
Review №68

This was our first car buying experience at Tuscaloosa Toyota and we can not say enough about the service we received. Our salesman, Marcello Johnson, did an exceptional job and made purchasing our Toyota 4Runner a seamless process. It was well worth the drive from Birmingham and we will be recommending our friends and family to Marcello Johnson and Tuscaloosa Toyota in the future.

Li
Review №69

Larry Stacy helped me buy the best car I have ever owned! He is very friendly and super courteous. He went that extra mile and I feel like I can count on him to help me get adjusted to all the new technology in this car!

Je
Review №70

Michael Baltins was a greats salesperson who was very knowledgeable about the car we purchased. Definitely recommend going to Tuscaloosa Toyota and ask for Michael Baltins.

Po
Review №71

Marcello Johnson at Tuscaloosa Toyota made my buying experience one to remember. My husband and I arrived on the lot and Marcello immediately warmly welcomed us. He was so informative and knowledgeable and really helped us distinguish which vehicle was perfect for me. He created a laid back atmosphere and seemed more like a friend helping us find the perfect vehicle instead of a salesman we just met. I felt so confident in my purchase. I 100% recommend Marcello and Tuscaloosa Toyota for your next car purchasing experience .

Je
Review №72

My mom and I went to Tuscaloosa Toyota to look for a certified pre-owned vehicle. The salesman, John was very helpful and patient with us. He explained things and gave us time to ask questions and look at a lot of cars. If you’re looking for a gently used vehicle that even comes with a warranty this is the place to go! Ask for John!

Ja
Review №73

Just purchased my 2021 Camry SE from Jeremy Johnson...Im an avid online shopper (order, pick up/deliver). Jeremy made everything easy as pushing a button, I told him what I was looking for and he immediately sent pictures, we handled everything online or through text, including necessary documentations...once I arrived, signed the legal paperwork with Jay P and I was out the door with my new Camry...

Wa
Review №74

I purchased a 2021 Prius Prime and Marcello Johnson was a wonderful salesperson! He provided me with useful information and helped me research everything I wanted to know about owning a Prius. This is my fourth Toyota and by far the best experience. He allowed me to make decisions on my own time with no pressure. I traded my car in and the whole experience was about 2 hours. I love my new Prius!!

ka
Review №75

I called about a car online to verify that it was still available. Received two emails from Trey asking me to call or send him my number and he would call me. I called him, told him I was very interested in a certain vehicle. We made an appointment for Saturday morning at 10:30. I was going to be driving down from Birmingham. When I got there I had to ask twice to speak to Trey. Finally, he came out. The car I had inquired about was parked out front. He turned me over to a salesman and he informed me that someone else had driven the car. Then I was informed that they were going to purchase the car. What was the point in making the appointment?!I thought it was a really ugly way to treat a customer and will not attempt to deal with them again and neither will my son in law and daughter who were also interested in a car.

Ro
Review №76

Disappointing at best. Service technicians are going through the motion but not doing a proper job. Service manager does not return phone calls. Tuscaloosa Toyota used to be a five star place for sales and service. Now, you’d be wise to go somewhere else. The first oil change and tire rotation and they forget to put the tire valve stem caps back on. The most recent oil change and they forget to properly secure the skid plate. Almost lost it while on a long road trip. Lost one bolt. The other was extremely loose. If they continually miss the small things, they can easily miss the big things. Sadly I have about lost confidence in their professional ability. It’s unfortunate as I have been a Toyota owner all of my driving life. Come on Tuscaloosa Toyota, you are better than this!**** 10/08/2020 Edit to original post ****Finally heard from Paul H., the service manager. He was sincerely apologetic and asked for me to come in with our 4Runner and he would ensure that the issues would be resolved and the service expedited. Paul was out of the office today but had briefed Kari on the situation. The service techs went back over the vehicle and replaced items that were missing and reviewed their previous work. After this was completed, Kari had a second set of eyes put on the vehicle to make sure nothing was missed this time around. This is the type of service that I and many others expect from Tuscaloosa Toyota. This is what the Toyota brand is built around. High quality vehicles and great service where customers are treated like family. I have changed the rating back to where it belongs. Many thanks to both Paul H. and Kari for their concern, care and professionalism. My faith in Tuscaloosa Toyota has been renewed. I’m a life long Toyota owner and will continue to be. No better vehicles exist in my eyes. Thanks again T-Town Toyota for taking care of the issues and for looking deeper at possible causes to prevent future issues with other customers vehicles.

Se
Review №77

Very helpful and friendly staff! Great vehicle at a great price.

As
Review №78

Micheal went above and beyond to make my husbands dream of getting a truck come true.

Wi
Review №79

Several mistakes made in service that I could not get corrected.Over charged for oil, charged for 5 quarts should be 4. Rotated tires before time, over filled all tires to 39 pounds, did not secure wheel covers on 2 wheels. Lost 1 wheel cover then found another too looseI secured before it flue off. Met with Service Director Paul Hardin to discuss this terrible serice. He agreed the service was bad and if I came back he would oversee my service and give me partial credit. When I returned and asked for Paul service person returns to say it will be hours before my car is serviced. So I went to Express Oil Change and got service in 20 minutes, including a belt replacement. If they make a mistake good luck on getting any help from them.

Li
Review №80

We had a great experience at Tuscaloosa Toyota!! This was our first time there, since we live in Shelby County, but it will definitely not be our last. I spoke initially with Sandra Albright, with internet sales, and she was very pleasant and very helpful. Once at the dealership, Sandra got us connected with salesman John O’Maloney. He was GREAT! He never pressured us and was VERY helpful and knowledgeable about the Toyota Highlander. Chad Owens in the finance department was hilarious, and a delight to work with. We had an overall GREAT experience and will definitely make the drive to Tuscaloosa Toyota again (in 11 months!) to buy my daughter’s first car!

An
Review №81

Michael was wonderful to work with. He was extremely helpful and accommodating to us especially since it was freezing outside. He pulled all of the vehicles around to us and had the heat on in them when we got in. We enjoyed working with him!

Ie
Review №82

I had a great experience here. Didn’t run across any problems or complications. Jeremy was the best sale consultant, any questions or concerns I had he didn’t hesitate to give answers! If you’re looking to purchase a new vehicle I highly recommend them!

Ma
Review №83

Michael Baltin was THE BEST. He over delivered on educating me and asking great questions. Was very friendly and personable and I would highly recommend working with him!

Ro
Review №84

I bought a used 2016 Toyota four runner and I couldn’t be more pleased with everyone I dealt with. Most of the paperwork was done when I got there because I asked them to do it over the phone. Very convenient for me. Job well done guys! Brandon Lee is an awesome salesman!! I highly recommend Brandon and Tuscaloosa Toyota!

Ri
Review №85

Marcello was very knowledgeable and informative. Not pushy at all.

Be
Review №86

I had a wonderful experience with Tuscaloosa Toyota I also had an awesome sale man Marcella Johnson so if u looking for a new car jus give him a call he wil definitely take good care of u ...🙌🙌🙌

Kr
Review №87

Jeremy aided me through the entire process of purchasing my 2020 Toyota Corolla ! He personally picked out three vehicles that would be perfect for me, and I made my decision within 20 minutes on the lot ! He also picked me up from my job and drove me back to the dealership to complete my purchase. He made the process extremely smooth and coherent, and was beyond patient with my needs at the time. He has still kept in contact with me since the purchase date, and has made sure my experience with the vehicle is the best one possible ! Jeremy has been great, and made the experience more family oriented than any other dealership I’d visited.

Th
Review №88

I’ve worked with Hoover Toyota and bought a new 4 runner At Tuscaloosa Toyota! Both did outstanding jobs! They don’t put pressure on you at all! I experience pressure at another dealership and left because of it. These people were amazing. Laid back and wonderful experience. Bryan showed me the 4 runner I wanted to try out and got everything set up. The day I came he was actually on vacation but communicated very well to me about it. He gave me his cell and said if there were any issues to call him. Bryan allowed a new guy named Jason to train and close the deal! Jason did an excellent job as well and will be a wonderful fit to the company! Thank y’all for everything!

No
Review №89

This has been a delightful experience the purchase of our 2021 Toyota Highlander. Our Sales Agent Michael Baltins, was very knowledgeable of this vehicle. He was always professional and extremely courteous. We felt very relaxed in his atmosphere. Never felt pressured to complete a sale. Every step of the purchasing process was favorable with us. We are pleased with our purchase. Thanks to Michael Baltins and the Sales Manger for the excellent service rendered.Wetumpka, Al

Jo
Review №90

Jason Parker helped me find exactly what I was looking for. Couldnt ask for better customer service.

St
Review №91

Ask for Marcello he is the best! He is amazing and makes the process really smooth. Great young man

Em
Review №92

Michael Baltins and Tuscaloosa Toyota provide an excellent car buying experience!

Am
Review №93

Michael helped me get a good deal on a 2021 RAV4! He was very friendly and easy going. Also, he explained everything well to me.

Mo
Review №94

John O’Mahoney at Tuscaloosa Toyota did a fantastic job recently in accommodating my work schedule and staying over to make sure I got into the vehicle that I wanted!! That by far was the quickest amount of time I ever had to be at a dealership to trade/purchase a new vehicle. John is always friendly and checks in with his customers over the years to make sure they are still satisfied with their purchase. This is the 2nd time I have been assisted by John at this dealership & will use him in the future as well!Teresa McDaniel in the finance department at Tuscaloosa Toyota goes above & beyond to make the headache of purchasing a car as painless as possible. When I purchased my new car recently she accommodated my work schedule & STILL had me drive away that night with a new car!! By far the quickest & smoothest car buying experience. She listens to everything you say & does exactly what she has to, to make sure you are satisfied before you sign paperwork, so there are zero regrets. If you tell her you only want to spend x amount, she crunches numbers & advocates for you to make that happen! She knows what she’s doing & does it excellently. This is the 2nd time having Teresa as my finance lady & I will not use anyone else, I trust her fully.

Jo
Review №95

After searching the internet for weeks I found a better deal than I thought possible at Tuscaloosa Toyota. Marcello Johnson was so helpful and had me in and out in no time. He even helped transfer the toolbox from my old truck to the new one. I would definitely recommend anyone looking for a new or used vehicle see Marcello at Tuscaloosa Toyota.

ch
Review №96

If your Toyota has electrical problems or any other weird issue you MUST come here. They are expensive but they have all the equipment and expertise on Toyotas to find these weird issues and fix them pretty quickly. Their building is also very comfortable to wait in while they work on your toyota. My car was at a cheaper place first and they completely misdiagnosed the issue which would not have fixed the car if i went along with them. Turns out all the car needed was a $20 part.

An
Review №97

Michael Baltins was very friendly and did not pressure me at all to purchase a vehicle. He even stated it was important to think about it and be sure youd be happy with the decision you make. After I did purchase, he didn’t rush me out, he also walked me to my new car and made sure I understood everything before i drove off and helped me get everything to my liking. Would definitely recommend.

Ni
Review №98

We really enjoyed the experience we had buying a truck here! Michael and the finance team done an excellent job. It is nice to see that there is still good customer service out there. I will shop here again and will definitely recommend them to others. Thanks again!

Da
Review №99

I’ve bought a lot of cars here and just got another. My salesman was Michael Baltins, and he was great. Easy to deal with, no pressure, knowledgeable. Got a good deal and I’m very pleased.

Ry
Review №100

Jason did a great job getting us in the car we wanted and we had a great experience dealing with him and Tuscaloosa Toyota!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3325 Skyland Blvd E, Tuscaloosa, AL 35405, United States
  • Site:https://www.tuscaloosatoyota.com/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=GMB&utm_content=toyota
  • Phone:+1 205-553-3325
Categories
  • Toyota dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:Closed
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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