user
Foot Locker
5001 Monroe St Suite 604, Toledo, OH 43623, United States
Appearance
Foot Locker
Comments
Ba
Review №1

Name brand they have it.but maybe not in your size..hey I may have when went on bad day. All those brand they only go to a 13 my grandson had some feet..hope on line go higher he heading for a 14 by summer..Over good store

Fe
Review №2

I love footlocker. I was a liytle disappointed they didnt have the shoes I wanted. But overall its one of my favorite stores.

Je
Review №3

Excellent.

Da
Review №4

My son bought a new pair of Jordans. Happy with Lester.

Za
Review №5

Horrible customer service the people working here are obviously hired for their diversity and not their quality

Sh
Review №6

Great experience here. I loved the help I received at this Foot Locker....Very pretty girls!.... that Wasnt stuck up❤

Ke
Review №7

We was greeted as soon as we walked in and I cant remember the name of the young man but he was very polite and professional

To
Review №8

Nice people very helpful and polite.

Di
Review №9

Sales associates didnt seem to interested in helping customers, t more into putting stock out. Gotta sell stuff to make money.

D
Review №10

Fire shoes as usual and alot of friendly employees

Ja
Review №11

Customer service is horrible. I will opt for online purchases only. The manager tried to be sarcastic saying “well you can only use a store credit at the store” and I had to let her know online is always an option!

Ke
Review №12

Who puts a shoe on display that isnt available for purchase?! Horrible ad tactic

Mi
Review №13

Typical Foot Locker, lots of different options, staff was polite & helpful

To
Review №14

👍

Sl
Review №15

Better to shop online

Wa
Review №16

I have to say that my 2 year old is the size of a 5 year old boy and I need clothes for him.

De
Review №17

Whoops, I didnt go here.

Ro
Review №18

Sales reps standing around and not helping🙁

Ta
Review №19

Awful we ordered online and still have not received our order from Feb. When we visited this location we had returned a pair of shoes out of the 3 we had bought and their staff returned the wrong pair on receipt and I had ordered the correct size online and when we went to return the 2nd of the 3 we were told we had already taken it back and they accused us of taking the shoes off the counter after the return happened! We spent almost 2 ½ hrs there arguing with staff and management about it telling them the girl that returned the 1st pair wasnt even paying attention and was busy flirting with a customer so she probably returned the wrong number on the receipt. Finally the manager decided she had no other choice cause they were trying to keep the shoes and have us leave without the refund or our purchase and we were not having it. So she went and watched cameras from when we did the original return which we thanked her when she told us that she would be doing that cause we knew then she could see for herself and owe us an apology for sure. She comes back after about 25 min and says okay she scanned wrong box apparently I see where you brought in a pair of shoes and she took them back and you left. Never did she apologize to us for having accused us of walking off with the merchandise after the refund. Nothing just rolled her eyes with a cocky and poor attitude and then complained how she had to stay open an hour passed close. As though we really wanted to spend our night there as well held hostage being told we could not leave with the shoes or our money for the return!

To
Review №20

💵

Ch
Review №21

The best place to shop

ma
Review №22

Great help.. Dont like how little it is.. Other than that was good

Po
Review №23

I did buy something

Ni
Review №24

Of course had to wait in line had people cutting and everything else not enough employees to help me I guess just wasnt happy at all..

Pe
Review №25

I went in there and asked if they could hold me some shoes and they said yes, i come back 15 mins later and ask where they are and they sold them even though thry said they were “holding” them for me

Me
Review №26

Had a nice selection of shoes

Tr
Review №27

Nice selection

Jo
Review №28

Always keeping up with the styles ,, you want

Au
Review №29

The worker was very helpful but I ordered my shoes 9 days ago they said 4 business days nope you guys just lost a customer I went to finish line they didnt have my size neither I should have just ordered them from there never buying a single thing in this store again

Wy
Review №30

Good shoes

Va
Review №31

My husband went today 5/22 for the new release for Micheal Jordan funko pop. My husband waited in line for the release with other funko hunters. One of the hunters is known for being rude and not very nice to retail workers. If course he did it again. As soon as this person saw workers coming in he jumped all over them and started asking if they had this funko pop. Most of the workers didnt know since they were just walking in!! They finally open the doors and the 3 people in line waiting ( including my husband) walk up and this other funko hunter makes a big deal. Starts yelling at worker ( Andrew) accusing him of hiding this item in the back so he could keep them for himself. It got so bad they had to kick this person out of the store. ONE LET ME SAY I AM SO SORRY THAT THIS HAPPENED TO YOU GUYS!! No one should be treated like this for a stupid toy! I understand its a big deal to get these and for the TRUE HUNTER would never act like this. This man is a flipper, meaning he sales these items for a large amount of money and wants to buy them all. Thank you DESTINY C. AND ANDREW G. for helping my husband get one of the pops he wanted. He is a Lakers fan and you were able to make his day by getting him the Lebron James pop and also helping him pre order the Michael Jordan pop. I hope corporate knows they have amazing employees at this location and handled everything professionally!!!!

Ge
Review №32

Got my favorite pair of shoes here

La
Review №33

Quick service

Bi
Review №34

Nice shoe selection. Staff was helpful and friendly.

Ky
Review №35

Not enough shoes

Wa
Review №36

Great prices

Su
Review №37

Great customer service the employees were very pleasant

Br
Review №38

What an absolutely horrible experience. Went Into exchange my sons Christmas gift the newest Currys. They release Dec 1 and were on backorder until Dec 8 I received them on Dec 15 after spending 117.98 for these shoes. In the 10 days he has had them they are coming apart around does. I called customer care and they said I could go to any store w my email and return or exchange them. I went to the store at Westfield mall In Toledo Ohio and dealt with a manager named Dave who not only at the beginning of the interaction refused to look at the receipts on my phone via email, told me the shoes were much older then I was portraying (ummm the shoes didnt even release before Dec 1 so at best going on the logic the shoes would have been 31 days old) he then continued to say they were not available to reorder, which is a lie according to 3 ladies from their customer care and they are also available in different colors. He stated they looked like they had been played with outside. Again we are in Northwest Oh where we have 4 inches of snow on the ground and schools were even cancelled due to wind fills temps, my kids havent even been outside in weeks.. He then proceeded to tell me I needed to deal with online and that there wasnt anything he was going to do for my $120 purchase. I called customwr care AGAIN where I was now told they didnt understand why David Didnt take care if me and the shoes are available to order and that they are all ship from store. So now they want me to wait 3 to5 business days to get a UPS sticker sent to my email to then ship the shoes to them (the wholr time Foot Locker had my money AND my shoes and I have nothing to show for my $120 purchase) and then wait another 5-7 business days for them to ship me a new pair once they determine by looking at them that they are truly defective. So Im supposed to wait up to 3 additional weeks to exchange a Christmas present in the middle of basketball season.

Bi
Review №39

Your better off using thier website

se
Review №40

Always has what you are looking for and a lot of different colors then some others shoe sotres

Ch
Review №41

Every time that I go here there is always a customer that smells like weed. The staff is nice and attentive.

La
Review №42

I was helped the second my foot stepped in the door. I had help with shoes, shirts, and shorts

Al
Review №43

Foot locker gave me the same shoe but two different sizes

Jo
Review №44

Looking to pick up some retro Js thought Id step in to see what was on the menu.

ar
Review №45

Good selection of shoes

Ba
Review №46

Racist and rude....Refused to sell me a pair of nike soldier 10s. I checked availability 5 minutes before I went in the store.

An
Review №47

My sons favorite place

R'
Review №48

Awsome must go

Sh
Review №49

I wish I could work here

Ni
Review №50

Nice selection of shoes

Da
Review №51

Some stuff is a little expensive

je
Review №52

Always waiting on the size I need 😐

Ke
Review №53

Nice kicks!!!

An
Review №54

Fire

No
Review №55

Great selection

Do
Review №56

Jordans

Tr
Review №57

Rude

Na
Review №58

Good service

Ti
Review №59

Service was meh

Di
Review №60

Great staff

Ju
Review №61

It was clean

Ja
Review №62

New drops

Ja
Review №63

Just dont like them

De
Review №64

Pricey

D
Review №65

Cool

Ma
Review №66

Nice

Bl
Review №67

Great

Ga
Review №68

💪🏾👌🏽

Ph
Review №69

Okay

Gu
Review №70

Well

Information
17 Photos
70 Comments
4.1 Rating
  • Address:5001 Monroe St Suite 604, Toledo, OH 43623, United States
  • Site:https://stores.footlocker.com/us/oh/toledo/5001-monroe-street.html
  • Phone:+1 419-474-5130
Categories
  • Clothing store
  • Shoe store
  • Fashion accessories store
  • Sportswear store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations