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Academy Sports + Outdoors
580 American Way, Terrell, TX 75160, United States
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Academy Sports + Outdoors
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Ji
Review №1

There was some decent deals, although the employees were lacking customer relations. Most of the staff were goofing off and ignoring the customers, I needed help and I counted four employees talking and playing on their phones. Overall store was clean and good deals, just poor employees.

Ke
Review №2

Much better value on new grandsons bike with even a lower price than Walmart.

Sc
Review №3

Its a nice roomy store . In the fishing department many terminal tackle items were out of stock. The selection of heavy gear was very limited. The hunting department needs more variety and stock. I was looking for CO² pellet and BB guns. I couldnt find what I wanted. The staff in the shoe department was very helpful. The selection of work shoes was ok but they dont have serious boots in small womens sizes (nobody seems to). The checkout process was quick despite it being very busy. All in all it was a good experience.

Ma
Review №4

Store in Terrell Texas. Big parking lot. Clean store, clean bathrooms.

Jo
Review №5

Enjoy shopping there for sports gear and camping. Pricing is so so, you have to look for deals. Overall selection is good

St
Review №6

Great store has everything you need 🙌

JF
Review №7

Venassa and Luce were both very helpful employees and I hope to see them next time 😏

Th
Review №8

Neat clean organized store, friendly, helpful employees and fair prices.

Ma
Review №9

Everytime I go there seems to be a line at checkout. Might be just my luck, but I walked in and found my item and went to checkout in less than a couple minutes. However the checkout process was about 10 minutes. Nice store though.

Mi
Review №10

The older guy in the firearm section whos son was a Navy Seal is extremely nice and knowledgeable, so were some of the younger guys. Deal with them and you will get good service. The manager only allows them to sell 2 boxes of ammo, regardless of quantity per customer per visit. To me that makes no sense, I get they want to keep as many customers happy, but it also frustrates customers when they know there is ammo in the back, but due to their schedule cant be there in the mornings when it is put out.

Ma
Review №11

Much better than other stores around this are..clean and great stock in pretty much everything. Except ammo...no one has ammo 😭

He
Review №12

Dont expect them to honor your military discount until mid October. Why would they change it from year round? Seems odd to offer a teachers discount of 10% but not offer one for the men and women who served their country.

Je
Review №13

I thoroughly enjoy going to this location over Mesquite. The only down side is that the store is smaller, so it has a smaller selection.

op
Review №14

I was able to find a reasonable price pair of Nikess for my grandson at this location!

Am
Review №15

Great staff!! We were looking to buy a gun and the wonderful staff was eager to help.

La
Review №16

Fresh out of ammo, but not their fault.

Mr
Review №17

Stephany was a great help. I love the fold out chair.

br
Review №18

Nice place, friendly staff, did not have the shoes I wanted in my size.

Ma
Review №19

I am glad we have a location near our area. Nice store. Still has that new feel. We were able to find what we were looking for. That is what matters.

Ma
Review №20

Very clean and helpful staff! Academy always has what we need for fun at the pool or in the backyard.

Ch
Review №21

Again, a great place to shop, Ira always treats customers with respect and us very helpful. Most of my firearms are from Academy. Thanks guys/gals.

Ch
Review №22

They where very helpful on what I have purchased treated you like one of them I would go back

Cl
Review №23

Love academy. Great people. Store laid out good. Name brand shoes and clothes

Ia
Review №24

Nice and new. Their selection isnt as good as some other academy stores since they are lower volume but theyll usually have what you need.

Di
Review №25

Employees were very nice and very helpful to look for a certain product

Mi
Review №26

Highly recommend this store… Ordered a couple of kayaks today and I literally pulled up they were put in my truck !!Great Service… The employees here are very professional and fantasticThis will be my new Academy!!

Br
Review №27

Be careful if you arrive a minute early before opening time (open at 11am on this particular Sunday). Employee opened the rolling gate and unlocked the front door 10 til and when going to front door all you hear is a scream of “we open at 11a” and not in a informative or nice/kind way. By the time they opened at 11:02am here was a line of 20+ waiting to get in.

Ka
Review №28

2 thumbs up for the salesman in sporting/hunting goods department. Great service 😁😁

Je
Review №29

A little bit pricey for my taste but they have a great selection. Also, the staff was extremely helpful & friendly.

La
Review №30

Always have all fishing stuff stocked up when I go.

Pe
Review №31

Very friendly and helpful employees. Great selection of work shoes which is what I was shopping for. Will definitely be back to shop for more.

jo
Review №32

Store for outdoor like minded people. outdoor sports and a large selection of gear and accessories. outdoor grilling, BBQ, sportswear. Baseball equipment, everything you can think of

Pa
Review №33

They always have what u need

Do
Review №34

Nice clean was hard to find someone that worked there to help us

Du
Review №35

I say a 5 out of 5 in my book. Went to the sneakers and a nice lady helped me choosing and getting some shoes. Will come again soon!

Fr
Review №36

Good service and fair prices. Good selection.

Ju
Review №37

Staff very helpful. Smaller than other Academy stores Ive been in, but nice.

Jo
Review №38

Not what academy used to be. 😒😬😒 selection horrible, couldnt find help but lots were standing around

Na
Review №39

Did not have ammo we wanted that were advertised

Mr
Review №40

Clean inviting store. Helpful staff!

Ri
Review №41

A bit smaller than most academy’s but still great selection and prices

Ed
Review №42

DO NOT GO HERE FOR GUN ADVICE. I am a firearm enthusiast. I have taken classes and trained since i was 12. I was raised around firearms. I am licenced.I was coming to get my son his first gun...a bb gun. While looking at the bb gun, i overheard the employee selling firearms giving advice and saying that a .380 will jump out of his hand and generally going on and on about how horrible they are...none of the information based in reality.Please do not take their advice as truth. Go and speak to a person who is knowledgeable about firearms. Even gun store employees are better... But not by much.Search forums. Watch videos. Test fire firearms at a gun range. Get your own feel for what you want.

Me
Review №43

Very helpful staff. Store was clean. Well done Academy.

St
Review №44

Overall seemed like a nice store. Im not their demographic, Im sure, but went in with a friend looking for Cowboys stuff and the selection left a lot to be desired.

Bo
Review №45

So many options at great prices

Al
Review №46

We had really great experience with the manager going above and beyond when they couldnt find out online order. Really appreciate them matching the price for an instore item instead.

Ja
Review №47

Awesome location. Fast friendly help.

Th
Review №48

Clean and very organized made the trip short and easy.

Er
Review №49

I was very excited when this academy was being built because I love shopping here. This store seems a lot smaller than a normal academy and sells more high end products. Im not a materialistic type person so I have no need for high end items that cost more than a non-name brand. For this reason I prefer to shop the Academy in mesquite.Aside from my personal preferences i wish this store was bigger, I think more items would be more appealing to the customers like myself. I have had good experiences here and all the staff seems to be very nice, helpful, and talkative. Its very nice to have a generalized conversation with a stranger about purchasing a product when they have bought that same product for themselves.The restrooms were clean when I used them with abundant toiletries.I give 4 stars because the size of the store. Roughly guessing its about half the size of Mesquite or Tyler.

Ri
Review №50

Small yet nice location, fund some items that have not seen in other locations.

Ce
Review №51

I purchased something online and was told it would be held for 7 days. I wasnt able to pick it up before but was going to on the last day. I got an email at midnight saying that my order was cancelled because they no longer had it in stock. They sold my product even though the email specifically said I had 1 more day to pick it up. Ive had ok experiences before thats why they get 2 stars instead of 1

Je
Review №52

A little busy and overall a good store I just wasnt a fan at the confusing store set up and the displays take up more of the store then the actual merchandise on hand.

Je
Review №53

Wait time in lines for returns or purchases is alittle long. But customer service is great! Will be back 😁👍

da
Review №54

Bathroom nasty no paper only one stall other closed of mess told employee acted like he didnt care

J
Review №55

Bought my 410 shotgun here they told us it would take 15 minutes took us 45 minutes still works very well and pleased with the service also they do not have axes which I was looking to buy

Di
Review №56

Were going camping was looking for some games for the kiddos. Always spend to much when we go

Ke
Review №57

Some decent prices on sporting goods and accessories. Most name brand clothing items can be a little pricey.

Je
Review №58

Every Academy i have been into has been better than this one!

Cr
Review №59

Good sales.

Lo
Review №60

Friendly customer service with continued notifications from one of the workers as to what shipment of ammunition they had received that morning. Went above and beyond to provide the service every 10-15 minutes as curr arrived to the store. OUTSTANDING!!!!

Pa
Review №61

Let it very nice people and helpful

Ki
Review №62

I wanted this shirt and I went to get it

Ro
Review №63

Super helpful service from the guy at the gun counter. Decent prices too.

Ga
Review №64

My husband bought fishing rods, line and jigs. The sales associate offered to put the line on at no charge. Thats great customer service satisfaction. My husband purchased me Sports clothing and matching sport shoes. At checkout, the young lady was very sweet. Excellent experience.

Do
Review №65

Extremely clean. The employees were very helpful. Everyone has a smile on their face and genuinely seemed happy to be there.

Ly
Review №66

We was in there but we just didnt find what we needed did some okay place but its a little high on some stuff

Ch
Review №67

Got a couple new fishing polesAnd some new hinges for my cooler.

De
Review №68

Rude couldnt get any help

Ch
Review №69

New, clean store with helpful and knowledgeable staff.

An
Review №70

Low on ammo, raising prices and things were ringing up incorrectly. However Lux was a great cashier and provided excellent customer service

Ma
Review №71

There was not a big selection of items

Ap
Review №72

Store look and feel is a great but the service is sad. I went in looking for shoes for my son, asked if they had any shoes in the back for the size of the one I was looking for was told they had a few shoes in the back and she walked off, apparently I needed to go to the back to find my own shoe. When its 9am and your the only customer in the store you would think the service would be much better, guess not. Good Luck

Rh
Review №73

My go to for sports gear.

Mi
Review №74

Great place first your outdoor and sporting needs

Sh
Review №75

Place is getting better.

To
Review №76

Very helpful staff.

eg
Review №77

Went in to buy 2 firearms, mine and my wife’s. She was with me. 1st it took 10-15 mins before I was acknowledged. The man who I assume is the manager did help me after a younger guy told him I was looking to buy a gun. The manager actually called him out and told the younger guy WTH are you doing! Yes in front of me my wife and another customer. The younger guy responded with I’m putting up some guns. Long story short, my wife’s DL did not match our current address. So they asked for my insurance card, to see if she was on it at our current address. I have progressive and I use the app with the digital card. They wouldn’t except that. They wanted it printed. I asked if we could email to them. They said no. Ok next option was to have her get online and change address. We did that. But again they wanted it printed out. LoL we don’t carry a printer on us!!! They have offices there ,computers everywhere, you mean to tell me y’all can’t help out with an email from a customer!!! Or is this plain laziness!?!? Y’all totally missed out on a good sale.

P
Review №78

Great service

Ka
Review №79

Nice people and always have what we need

Wi
Review №80

Good place to shop for fun time.

Gr
Review №81

Great customer service from the time I entered the door to my departure from store!!

Ro
Review №82

Great stuff

Xa
Review №83

Best in Texas

Da
Review №84

Everyone was helpful and friendly in the store. I am a cheapskate, but their prices were as good or better than any I could find, even on Amazon for identical items. I was not expecting that.

G
Review №85

Nice clean facility

Tr
Review №86

The guys in the gun section made us feel very comfortable handling the guns! Mick is great!

Jo
Review №87

Always out of most amo. Not very many guns to view

Je
Review №88

Great sports place

Pe
Review №89

It was a great experience even though they didnt have as much stuff as the other academys

Ma
Review №90

Not a big selection here, I wish they had more selection like the other larger academys

Na
Review №91

Good store, one of the slower FFL transfers Ive had done.

Ma
Review №92

Fairly expensive but, good inventory

Bo
Review №93

Clean cells, great food! Only downer was the amount of real criminals in there with me!

SH
Review №94

Always out of stock when it comes to ammo. ALWAYS.

Ro
Review №95

Nice store.

St
Review №96

Great selection of merchandise in this huge new store. They seem to have decent prices too! Go check them out!!

Al
Review №97

Excellent store and excellent service

Ma
Review №98

Store in Terrell does not have near the selection the Mesquite store has. Looking for ladies walking shoes.

Je
Review №99

The store was clean and the workers were friendly

Na
Review №100

If you want bullets shipment comes in on Wednesday!

Information
50 Photos
100 Comments
4.2 Rating
  • Address:580 American Way, Terrell, TX 75160, United States
  • Site:https://stores.academy.com/tx/terrell/580-american-way.html?y_source=1_MTQzNzI3MTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 972-703-6200
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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