Great customer service, pretty slow at checkout.
From the moment we walked into the store until we left, the clerks were very friendly, cheerful and helpful. The store was full of a great variety lotions, soaps and everything they offered. Wonderful savings with their semi-annual sale. We especially love the quality of the products. We will return often.
Amazing service and staff. Clean atmosphere. Wide variety
The staff were all very friendly and helpful. The layout of the store is great and allows you to easily shop without bumping in to other people. Great selections and deals to purchase.
Such a wonderful experience at this location! I am a long time Bath and Body Works customer and this store reminds me why! Great job ladies
Very helpful employees.very nice alot of good prices.
My favorite store!! Love the smells
Thank you ms Sarah for your help today! Very hospitable, knowledgeable and went above and beyond! This was a great experience because of you ! #semiannuelsale
Loved it! Amazing smells, only downside is that some of the smells are hidden behind the cash register like on the wall next to it. Almost missed my favorite smell.
Come get all ur smell good
Well stocked and excellent customer service. They had a lot of new fragrances. I wanted to put them ALL in my BAG!!! Enjoyable shopping trip for a Saturday.
Customer service cld have been better n regards to asking ALL customers if they need help. Was there like 40 mins about to check out before was asked so thats y its 4 stars from me. Other than that.... Good place, good deals
All the ladies were so helpful. My first time in Arizona and they helped make my experience so fun. I cant wait to send all these gifts back home to GUAM
We bought lotion and perfume. For the bathroom. It was as advertised. Their name is on point. I definitely wouldnt shop for living room & kitchen works stuff here.
I absolutely love this bath and body works ! Always have the nicest employees !
Eileen is amazing, she is very helpful and makes my shopping experience 1000 times better!
Always great deals, and always nice people work here.
Being that it was Christmas time, they were very well organized and more helpful than I had found from other places. The store clerks were well prepared to help any one who had a need. Good 👍 job.
Entering the store you are required to sanitize your hands. A good policy since people pick things up and then put them back. Social distancing is in place and followed. I felt comfortable in making my gift selection.
Sweet Pea is my number one go to and they always have it!! ☺️🥰
I love the 3 wick candles so much. Customer service is always top notch.
It was great, they have the products to satisfy consumers, my wife loves their candles.
Absolutely amazing service from one of the staff. He was friendly and helpful. I was in and out quickly. Thank you will shop here again.
Love this place and cant get out the mall without stopping
Always so friendly and quick to help. The prices are reasonable because they have clearance sales where you can get it cheaper
Always in stock with the good candles. Plus they have a generous supply of clearance items. The sales people are always helpful.
If you want to get something smelly this is the place for you. As soon as you walk in your senses are immersed in the lovely smells of the B&BW.
The staff was helpful and friendly. There was complete observance of mask wearing by customers and store staff. There was plenty of stock and choices to choose from, as well as discounts. Store is a little tight which doesnt allow for much social distancing.
My wife loves this place. They have a large variety of scents in lotions, hand soap, air freshener, body wash and candles.
Great staff. Every scent you can think of. Kinda expensive
Great prices.. always a deal!
Got a deal 3 for 1. May come out to around $50. Got 9 things so not bad. My cologne alone is $100.
Great selection. I miss the clearance section. Sales arent as good as before covid-19.
Very nice and helpful staff along with organized shelfs
Enjoy receiving the coupons in the mail and going to explore the new scents. Love the 75% off bargains.
I love their custoner service! Friendly and attentive, but not too pushy. Great candles!!
I usually come to this bath and body works and buy body mists and lotions for $3.50, even though I was done holiday shopping I decided to make a special trip to mills mall to visit bath & body. Well it was a huge waste of time, all the stuff they had half off & for $5 was a bunch of garbage. They had mostly soap that seemed to have exploded during shipment and they didnt even try to wipe them down before putting them out. Lotions & body sprays were missing caps, it was the worst experience. I left and went to Victoria secret and they had $6 body mist beautifully displayed, none with the cap off or just thrown in a box. What a huge black Friday disappointment..
Fast and easy going in. Two worker girls help me out.
Lots if cool gifts
The staff were very friendly and helpful
Always a pleasure shopping here. Sales are great and customer service is perfect
The variety of scents, lotions, and candles are the best.
Always good sales
Cucumber melon is my fave
I freaking love 💘 this place.
Great they are always friendly and customer service is over and beyond!!! Plus the sales are nice!!
Im so pleased with bath and body work
Goodsales
Love the selection and staff. They are always willing to assist
Look for the older lady with the orange hair she is the best and knows where the discontinued scents are kept if there are any left
I got hand soaps 6/$26. Good deal.
Semi annual sale !!!75%off almost everything in the store. Awesome sales. Got 11 items for $42.00I saved $105.00 on my entire purchase. I am very happy with the service and the quality of the products. I love bath and body works. Great store!
Best candles, body wash ect.
McKenzie greeted us as soon as we came in and notified us of sales going on. She was friendly, had a great smile, and was not overbearing. She let us do our browsing without hovering, while also letting us know we could approach her with questions, which is excellent customer service in my book
I like the wider selection of products that this store carries compared to the non-outlet Bath & Body Works stores, but Im never really impressed with the employees here. I realize that this store is generally pretty busy but that doesnt mean that you have to be rude to your customers or rush them through the shopping and checkout processes as if they are cattle. One of the things that we all like to do at B&BW is to stop and absorb the huge variety of scents in your products and to receive information about whatever it is we might be on the hunt for. But the employees here often come off as being bothered or inconvenienced when asked for their assistance, and that literally takes all of the fun out of my shopping experience!
The sales lady was so nice and helpful to my daughter.
Super nice and organized
Great deals on hand soaps.
My wife loves this place
It smelled great in the store
I love their coffee
This Bath & Body Works is inside Arizona Mills Mall. The girls that work here are extremely helpful. The store always has sales so its easy to stock up on different items whether its lotions, hand soaps, candles & much more when they go on sale.The clearance items were super cheap. I even stocked up on body wash for $3.12 per bottle (75% off regular price), while others were $6.25 (50% off regular price). Huge clearance bins of great deals!
Very friendly and helpful
Had exactly what I was looking for. And no huge line.
Friendly staff! In and out with just what I needed.
💣. com best hands down fragrances.
This location never lets me down. Always a good sale and good customer service! My favorite here in AZ so far. Im in Mesa but this location is worth the drive.
I just love the store
Got everything I wanted
Great customer service
Love this store! They are always coming out with new fragrances that smell amazing (well most of them)! The outlet center is the best! They always have great deals! #b&bworks
Crowded. But they are doing good job of limiting people
I loooove bath and body. I love this location, because the employees re always so helpful and nice. Not only that but its always organized and the clearance section is never such a clutter like others can get. They most definitely know how to make a place look good and feel good. Keep up the good work !
Very nice well stocked.
Awesome place, amazing fragrances and scents. Candles and bath scrubs also!! Love this store. Staff is super friendly
Love this store will definitely be back
Good variety at great prices.
Great day
Gotta love these deals. Great customer service
Holiday shopping can be stressful... but these ladies made it stress free and fun!
I love there lotions and sprays !!!! And their prices are great.. They have something for everyone. It is addictive!!!!😊😊😊😊👍👍👍👍
Smells so good! Beautiful staff! Helpful. I always feel important when I shop!
The workers are so helpful & they know what i was looking for. I am definitely going here again.
One of my favorite stores! Awesome service as expected and organized. Great deals too!
Nice workers
Great prices
The store had lots of great deals! I loved the staff, they are courteous and very helpful
They need more registers. The place was packed with a line almost out the door. But I love their stuff.
Love
Best store is the one at AZ mills. Its an outlet and everything is on sale. Best time to go, after a holiday. Perfect time to get great deals!!!
Love me some bath and body
I go for the deals ☺
Staff is awsome great products!!
My fav spot for smell good bath and body works is it and the ladies are always so nice and helpful
I loaded up when they had a sale :for my daughter and I. Wonderful items. Took it to the Post Office and mailed half of the items to my daughter at Buffalo state Suny. Everyone was so personable in the shop!! Thank you!!!