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Brandon Honda
9209 E Adamo Dr, Tampa, FL 33619, United States
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Brandon Honda
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Je
Review №1

Chris Weiss took care of me and made the experience of purchasing a new vehicle not only simple but pleasurable. The thought was stressful before I walked in but he really made me feel at ease and we’ll taken care of. He is hands down the best sales rep there and really takes care of his people. He’s a hard worker for sure and deserves recognition!!!!! Thank you Chris!

Ju
Review №2

I bought a 2018 Honda Accord back in January of 2021. It was a good experience. Aron was great he told us that Honda used car warranty was the best out of any car manufacturers. Well, we found out that isnt true at all. Its October of 2021 and we noticed paint chipping and completely missing on our roof. We also noticed rust starting to form. I broke out our Honda used car warranty information paperwork and called up the company Perma Plate that Aron told us covers any imperfections with the paint. I sent them the pictures of the paint chipping and filed a claim. They denied my claim and said they dont cover paint chipping. So Im stuck with going to the Honda dealership and buying a $43 paint pen to touch it up myself. If your buying a used car from Brandon Honda your on your own as far as the warranty goes. I do not recommend buying from Brandon Honda.

Mi
Review №3

My son and I had a great experience car shopping at Brandon Honda. Big shout out to Will - he is a go getter and does.not.give.up! They also have a LIFETIME warranty on most used cars!!!! Highly recommend visiting them when you’re looking for new or used cars.

Zu
Review №4

I had the pleasure of meeting Brandon Turner of Brandon Honda today! He helped me find the best car for me. I changed my mind many times but his positive attitude and supportive nature never changed. He was very knowledgeable and helpful. If your looking for an amazing sales person go see Brandon Turner

Am
Review №5

My service advisor Grace was exceptional! I felt confident throughout the process that she was looking out for me. She was very organized and communicative. I dropped my car off the night before and she got it done 2 hrs before my appointment time. And they offered a free car wash! I will definitely be back to Brandon Honda!

Ju
Review №6

I was scheduled for a complementary oil change and carwash at Brandon Honda. I was informed by the technicians about a specific noise coming from the front end of the vehicle. The noise came from the bearings and were in need of replacement. The assistant manager ( Grace Cartagena ) was able to take it one step further. She informed me that my vehicle was still under warranty and the issue would be resolved at no charge. I want to thank her and her team for providing exceptional customer service during my visit at Brandon Honda. Im looking forward to doing business with them in the future. 👍

Ki
Review №7

Derek was amazing and took the time to help me find the car that was in my budget. He was the only one that even stopped to ask me if I needed help or if I had questions while I was out in the lot looking at cars. ( about 4 other people passed by and said nothing!) My car was being serviced and I was having problems with my car. He offered to have it appraised and well... lets see it worked out for everyone involved. I love my 2020 Honda CRV!! Thanks Derek for helping me get in to a new ride.Kirsten C.

Je
Review №8

I love the car I bought, a 2021 Honda Civic, but the customer service after you sign paperwork doesn’t exist.I requested to drop my maintenance plan and filled out paperwork they gave me the day after I bought it because I changed my mind, but my maintenance plan was never dropped. I came back about 2 months later and talked to Sebastien in finance about what was going on and he has no idea what I was talking about. So I filled out paperwork again…, it’s been almost 2 months and nothing has happened…Also, I was promised free window tint with my car purchase, that never happened. They got my physical address wrong and I could never fill out their review they called multiple times about because they put down the wrong email address.Edit: I did finally have my maintenance plan dropped from my remaining balance, I updated the review to 3 stars to reflect this.

Ya
Review №9

I can’t believe how awesome my experience buying yet another Honda was with Dave Alamo. This is now my second Honda and I’ll never buy anything else!!! No need to shop anywhere else but Brandon Honda. Dave and his team will make sure you are driving with the best and with the best warranties!!!!

Er
Review №10

My experience at Brandon Honda is always exceptional. David Basulto, relationship manager, went above and beyond to help me find the car that is right for me. He was given a nearly impossible situation and made a miracle happen. I always recommend Brandon Honda to friends and family in search of a car, and this experience definitely reinforced that feeling. The customer service is always superior and the peace of mine knowing you will be taken care of is priceless.

Mi
Review №11

I had a great experience trading in my Civic for a very coveted Accord Sport 2.0 in red. After several days of texting, Derek was able to deliver. i was able to get the car i wanted, color i wanted and price i wanted on the vehicle.

D
Review №12

This was a great experience. Camilla made us feel welcome from the beginning and negotiation went extremely smooth. Please ask for Camilla highly recommended from someone that has done the rodeo of buying a car many times...

Mi
Review №13

Best car buying experience of my life! Go see Derek Q. for great service without all the pressure and gimmicks. Derek listened to my needs and went the extra mile to ensure my expectations were exceeded. I called ahead of time to let him know what vehicle I was interested in and he had it waiting for me when I arrived! I never meet such an honest salesman. He was truly concerned about my needs and customer satisfaction throughout this process. Then Shaw in finance closed the process out with great service as well! He worked hard to get me a competitive rate that fit my needs and again exceeded my expectations. This team (Derek and Shaw) will work hard for your business in a professional and honest manner. Brandon Honda even replaced the windshield when I found a crack that I didnt notice before I made the offer; no questions asked they just did the right thing by their customer. I will only buy from Brandon Honda in the future. If you are looking for a new Honda or used vehicle give Derek and Brandon Honda a chance to earn your business; you will not regret it.

as
Review №14

Brandon Honda has the best selection of vehicles and an amazing staff. Bryan Sherman made the process so easy and made us feel like family! He was extremely knowledgeable and polite. He was able to find us the perfect vehicle at the perfect price! Will definitely get all my vehicle from Brandon Honda with Bryan! Thanks guys! You did an amazing job! Cant wait for my next vehicle!

Ma
Review №15

Customer service at Brandon Honda was 10/10. All in all the person that took care of me gave me the best experience , his name is Anthony Jackson aka Aj

Sa
Review №16

I had a great experience working with Brandon Black at Brandon Honda. He was able to work with me on my needs, and get me in a wonderful vehicle at a price that works for me. I didn’t feel pressured to buy, and felt super comfortable with the transparency provided. Would definitely recommend!

Ph
Review №17

I brought my car in last week and received outstanding service. My service advisor Pete Epple was extremely courteous. His communications was clear and easily understood. My Technician, Bryan Rodriguez, gave a detailed video report about the service being done. Overall, the service was done in a timely manner (faster than expected, actually). I am extremely satisfied. Thank you Brandon Honda for another wonderful experience. I appreciate so much the service provided on that day.

Ju
Review №18

Bought my second vehicle from here and all I can say it was outstanding. Bryan Sherman, Relationship Manager, is one of the most genuine salesperson ever. He makes the car buying process easy and will get you the absolute best deal. Bryan is the go-to guy when coming to this place.

jl
Review №19

Take whatever you previously thought about the car buying experience and throw it out the window. Reena was my sales rep and made this process painless and quick. She was pleasant, attentive, and not once did I feel pressured or that I was haggling at a flea market.

Na
Review №20

Jessica was a great help in buying my first car. Everyone here was willing to explain anything I had questions about. Brandon Honda paid for my Uber to the dealership and also bought me lunch during the process. We were able to find a vehicle right for me at a good price point and with great vehicle protection. I would recommend them to anyone looking for a vehicle!

as
Review №21

We had a fantastic experience at Brandon Honda. Steve is the absolute BEST!!!! He went above and beyond to help us find the exact car, color, and model that we were looking for in the car that we desired. Words can not describe how amazing he is to make things happen when only given a short amount of time to do it. Go to Brandon Honda and ask for Steve!!

Je
Review №22

Great service by Derek Degulis our sales associate. We are happy with our new car. Thanks again to Brandon Honda !!

Jo
Review №23

Brandon Turner gave us the best customer service we have ever received. My wife and I only just met him, but we feel as if we have known him for a long time! My wife is a Store Manager in retail and said that she would love to work with him and she can tell that he has what it takes to go all the way in his career of helping people. If you decide to go to Brandon Honda, you should definitely seek him out. I mean, his name is on the front of the building, so I dont know how much more convincing you should need. Great job Brandon and great job Brandon Honda for noticing all the talent this young man brings to the table!

Sa
Review №24

Went in searching for a mid-sized car and Reena helped to get us the best deal possible. She helped us search the entire lot (which is huge) to make sure we weren’t missing any great deals on a used car, but we ended up driving away with the very first car she suggested, and we LOVE our Honda Civic EX-T! Reena is extremely knowledgeable and helped make the buying process as quick and easy as possible! :)

Da
Review №25

Had a truly exceptional experience when i went the other day i always work with hope rose but she got a promotion but this time i worked with Jannelle at Brandon Honda I really feel comfortable accommodated and especially like if i was a family member they not only gave me great service but got me a great deal and they care bout what i had to do and gave me a great deal thank you Jannelle hope and fabio never would of got this vehicle with out you guys !!

F
Review №26

Steve from New Jersey was fantastic. Customer service is an lost art and he gets it. Steve went above and beyond to find the perfect vehicle for our family. After dealing with Steve, the finance department was just as stellar. In and out. Most of the deal was over the phone! Go to Brandon Honda. Ask for Steve from New Jersey!

Mi
Review №27

Brandon Turner is an exceptional sales person who took great care of me on my car shopping journey. He made sure to take the time to find out what I wanted and did an excellent job finding me the right car. He stood by his word on the deal and pricing. Could not be more pleased. Second time to Brandon Honda to buy a car and still pleased with the process and the results!!!

Me
Review №28

My mother and I worked with Brandon Williams on the sales floor and Sea in financing. They where both amazing!! I got a new car and so did my mother!

Jo
Review №29

This was my fourth time doing business at a Honda dealership, but my first time having such a great and painless experience. Now I see why this location is one of the best in the country.Steve was my salesperson and he went above and beyond for me! Ive never dealt with someone more patient than him. He really gave us a great deal, wasnt too pushy, and most importantly, he kept a good attitude and smile on his face throughout the entire process. This experience was more than pleasant and my husband and I are absolutely loving our new 2022 Honda Civic. Thank you for you all did for us, Steve. You remained patient and professional the entire time and we really enjoyed doing business with you. I will definitely be referring my family and friends to you!

De
Review №30

Thank you Jannelle! We had the best experience buying our car (Honda Accord Sport) from Jannelle. As everyone knows buying a car can be stressful but Jannelle made it so easy and was so accommodating. I highly recommend anyone looking at getting a car to ask for Jannelle because you will have a fantastic time. She really went above and beyond for us and we are incredibly grateful for that.

El
Review №31

They had just gotten car Ive been looking for and Derek helped get the keys in my hands. He helped me all day on a Saturday. I submitted an inquiry Friday night, and on Saturday morning he was answering all my questions and texting me pics of the car. We did EVERYTHING test drive, trade-in, financing. He was super patient and helpful through the whole process. Thanks so much, Derek & Luis, for getting me into my dream adventure car!

Ne
Review №32

Let me start by saying that I really appreciate the positive atmosphere that I experienced when I bought my new Honda Accord. Back in Oct/2019 I bought my first Honda ever with Joe Rios and it was the best experience. Now fast-forward to now in 2021 and I wanted to trade up to a New 2021 Honda Accord so I reached to Joe and because he is now in the finance department he set me up with Brandon Turner as my sales rep. Brandon did a great job along with Joe whose now in finance. The experienced I had in 2019 is still the case today. Amazing people and experience! These are the top two reasons I came back to do business here. In the months to come my wife along with other family will definitely come here to be treated like one of the family. Thank you guys!

Er
Review №33

Had the pleasure of working with Darien Steele & his manager Justin this past weekend trading in my car for a new Honda Civic. They were knowledgeable, pleasurable, and quick on their feet. They did not waste any of their time or mine, which was much welcomed in the crazy auto environment we’re in right now with limited new vehicles due to chip shortages. I highly recommend working with either of these gentlemen if you are in the market for a new or used vehicle.

Se
Review №34

I had an Amazing sales person! Chrystyne sold me a an awesome Jeep for my daughter and then within a week I was walking out with a New 2021 Honda Accord EX-L.Ray (manager) said I am going to make you very happy! He did and gave me an Amazing deal and one that I couldn’t pass up!I’ve always loved Honda and I love Brandon Honda even more!I will definitely see them again!You should go see them too!

Ka
Review №35

Bought a used car here a few weeks ago during fourth of July weekend and was super impressed with the service. The front desk was so nice and quickly found me a salesperson despite the busy holiday weekend. My salesperson, Tyler, was great in getting me to the car I had seen online, giving me all the information on it. The insurance process was super easy too and the rep was so friendly. Finished with the finance manager, John, who was super patient in taking me through all the signing and paperwork. 10/10 highly recommend.

Ky
Review №36

Brandon Honda provided excellent customer service! Friendly and honest! Our sales person Crystyne walked us gracefully through every step. With no pressure , honest, and transparent negotiations. Furthermore she and her team followed through with every promise within our discussions. They also went the extra mile and provided us a loaner to resolve a couple concerns we pointed out on a used car purchase. Simply stated: We will go back should we make another Honda purchase in the future. It is worthy of mentioning that after our concerns were resolved, Crystyne sent many pictures showing our used car in new condition.. (with a bow on it!) . VERY PLEASED!!! The Van Burens

Aa
Review №37

Bryan Sherman - This is the guy you wanna see! He goes the extra mile to make sure you get the deal you want. He’s a true pleasure to work with, not using any pressure tactics and looks out for what’s best the buyer. If you’re a sporty car guy, he’s you’re man, if you’re a family person, he’s got you. You won’t be disappointed, give this guy a try.

Ge
Review №38

I cant say enough great things about our sales person Stephanie. She goes out of her way to get you exactly what you are looking for. She is not a pushy sales person. She is professional, attentive, and stays with you through every step of the process. Hence why we have leased several vehicles from Brandon Honda.Be sure to ask for Stephanie. Thank you Brandon Honda for being a great dealership with top notch people!

De
Review №39

My daughter and I came for an oil change and to have my tires rotated on Monday, September 20. I could hardly walk due to a sudden attack of sciatica. The girl who took care of us was Carolyn. I think she was from Alaska. Anyway, she took very good care of us. She made sure we had a place to sit. And she kept us informed of the progress. When we paid for it, she brought the papers to where we were sitting, so that I didn’t have to walk. She also made sure the car was pulled right next to the exit door. I was very appreciative that she did all that. It made my difficult situation much easier to bear. Carolyn is a jewel.

Ia
Review №40

Mr. Augustine has been my service advisor for several years. He has always been courteous and professional. He provides the help required. I visited the dealership last Friday (08/06/21) to change my battery (which I thought was covered by the warranty). It was not, but he helped me purchase a suitable one.He also remembered that I had wanted to trade our 2017 Accord for an SUV. He helped me check the trade-in value and then connected me with Mr. Irvin.Mr. Irvin assisted me to find a suitable vehicle that we would be happy with. He was very professional, courteous, and helpful. Dealing with Mr. Augustine and Mr. Irvin was very pleasant. I have no hesitation in recommending these two men to those who are seeking to have their car serviced or to purchase a vehicle respectively.

St
Review №41

We have now bought 4 cars from the team at Brandon Honda and every experience has been top notch. For our most recent visit we were helped by both Simon and Chris from the Internet Sales department and we were so impressed at the knowledge of the vehicles and details that were provided by the team, especially since my wife was looking at a certified preowned from another brand. For anyone in the market for a vehicle, I would highly recommend that you check out Brandon Honda.

Ia
Review №42

Easy process for buying a used accord. Took about 3 hours and already had my finance lined up going in. Reena Patel was great and easy to work with. She followed through and got the extra discount I asked for.

ca
Review №43

Brandon Black..Tony Lara,Constantine,all so professional and willing to go over and above to help...❤️

Ro
Review №44

We were looking for a used, reliable car at a good price. Our salesman, Bryan Sherman, was fantastic. Even when I had to look at other dealerships because used cars dont stay on the lot very long, Bryan was texting me cars with photos that were being traded in at Brandon Honda. Bryan found us the perfect car and negotiated a great price. Best salesman Ive ever bought a vehicle from!

Tr
Review №45

I bought a 2020 Honda Hr-v from here and have told service that I live about 45 mins away and that the car has had a weird noise in the front passenger side. I have taken the car in twice. The first time they said they didnt see anything but as soon as. I drove off the dealership I heard the noise right away. Then I went back when they told me they had a loaner for me. When I get there they had no loaner. I will not be back to this dealership for anything. Just to return the lease, if that. Just go to a different dealership and get a better experience somewhere else. Trust me I had a Lexus I bought from Brandon Honda and took it to Lexus of Wesley Chapel and Lexus dealer was amazing. Never coming here again to do any type of business. Take my advise and never come here. try a different Honda dealership if you want a Honda but if not try another brand that the dealership actually cares about the customer and listens to you. We pay money every month for a new car with warranty and this dealership is so cheap they dont even try to fix the issue. The car still has warranty. Good luck.

La
Review №46

This is the worst place to have your car devices at. Unfortunately my mom left her car here at 1pm on a Monday (with an appointment) and it was 6:40pm and we had not heard anything back from them. Tried calling them multiple times, each time the lady that picked up (Kristen?) would place me on hold because I didn’t know who the advisor was ( my mother is an older lady and does not speak English so she didn’t get there name). At one point I was left on hold for over 10 minutes and when I called back I said I had been on hold for over 10 minutes to find out the status of my car and without another word she placed me back on hold. I literally had to drive my mom to the place without knowing whether the car was ready or not. Thanks to a very nice sales guy (Youseff Youseff) who helped straighten everything out. Very stressful situation.

Am
Review №47

Our family had the best experience working with Brandon Turner at Brandon Honda. Brandon was professional, considerate and truly made the entire process so easy. He was knowledgeable and we appreciate his thoughtful attention to detail. We love our new car.

Th
Review №48

Friendly, courteous salesmen/women. Darien and Reena were great. They did their best to help me see the car I want, schedule test drive and were very attentive overall. Unfortunately the niceties ended right there once you get past them to deal with the finance people. I was quoted 6k higher than another Honda dealership (but still not the worst price in the Tampa Bay area btw). The last finance guy tried to sneak in extended warranty without asking for my permission. Talked really fast over it as if I already agreed to the extras. Now I understand that dealerships want to make money. Fair. Just dont make what should be opt-ins default so customers have to be on guard to opt-out. Im gonna give them the benefit of the doubt and chalk this to the action of 1 person and not the philosophy of the entire dealership. Could have been 5 stars.

Ni
Review №49

I was working with a sales person since they opened. I gave the sales person the 3 cars I was interested in buying. Filled out an credit application and had cash to purchase a couple. Unfortunately once I arrived after driving an hour to get there. I was told that the vehicles I was interested in were for wholesale only. But he knew for hours which ones wanted. I think it is a poor way to do business. We have bought two cars from here before and looking to purchase one next November. Disappointed is an understatement.Update:Received a call from Justin today. He apologized for the issue that happened and is sending a gift card. He informed me this will be a teaching moment so it doesn’t happen to anyone else. Hopefully that happens so no one else is let down. Especially repeat customers like my family.

Da
Review №50

I went in for a routine oil change and was greeted by the amazing Augie. he broke down how the service would go, how long it could take, and showed me to the waiting lounge. the service was completed within the quoted time and Augie was there to bring me back to his desk to wrap things up. i appreciate the speedy service from the team and the kindness of Augie throughout the process. i will definitely be coming back here for all continued service of my car.

Ma
Review №51

Had a great experience working with Brandon Honda on a trade-in and purchase of new car. Julio is patient, open-minded, honest and caring. From the moment we were first connected, Julio was respectfully diligent (not overly aggressive) and flexible to my needs. We spent the better half of a day exploring potential options, and despite how much time it took, he was able to show me a number of cars before finding the one I drove away in. I highly recommend calling Julio for your next trade-in or any car buying needs. Luis from the Finance department was also a class-act. This was a big time purchase for me and he walked me through everything regarding the finance arrangement and warranty options, and did not let me leave without confirming that I was comfortable with all aspects of the terms. These two gentleman were instrumental in a successful transaction, and I look forward to tapping their expertise for all future car needs, Honda or otherwise.

Si
Review №52

Thomas Gernhart from Brandon Honda was so helpful! I went in just to get a basic oil change which I made an appointment for, but for some reason it wasn’t in the system. I told Thomas and he reassured me that I didn’t have to worry about that and that he would take care of me. Besides Thomas being very helpful, the whole team here seems very professional and upbeat! Definitely a great environment here!

Ti
Review №53

I had the best car buying experience ever today and that was all because of Reena Patel. She is genuine, pleasant, and honest. She took the time to make sure I was able to drive home with the vehicle that I wanted and was willing to work with me. Words can’t explain how grateful I am for her and Brandon Honda. If I could rate more than 5 stars I would. Definitely recommended !

Be
Review №54

Went in as a first time customer to get an oil change for my civic (which was oddly expensive) and it took nearly 2.5 hours for them to finish. When I got my car back I drove home and noticed a large crack in my key fob which later in the day the key broke off. How does this even happen? When I was texted and asked how the service was I explained what happened and her response was LOL atleast you can start it! When I asked what the dealership could do I received zero response. Will never recommend this dealership to anyone over this extremely unprofessional conduct.

Su
Review №55

I had wonderful experience purchasing vehicle from Brandon Honda. The process was stress free and pleasant . Ask for Jeremy Ortiz, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” But i was pleasantly surprised to get friendly people like Jeremy who don’t try to “push” anything on you. He is helpful, he listens and was very accommodating. I highly recommend Brandon Honda and Jeremy Ortiz as the sales person for your next car purchase .

st
Review №56

I have been to a lot of car lots and dealerships and they are not all made equal. I had a fantastic experience here. Both shopping for a car and actually purchasing it. It was all thanks to Cristina Kemp and Eddie Juica. Their help was 100% the deciding factor for me to choose Brandon Honda. If you come here ask for them!

Ga
Review №57

Anthony “AJ” Jackson has been one of the best car saleperson that I have dealt with. He takes his time to know you and your needs. He is not pushy and is always trying to get the best deal for his clients. In less than a week, I bougth two cars thanks to AJ. Cassandra in finance, was very patient and made the financing elements ran smoothly.

M.
Review №58

Service is always a great experience for me and my wife! Augie is the best of the best!!

Tu
Review №59

I really like Brandon Honda but this last service appointment did not meet my usual expectation. I went in for an oil change on a Tuesday, and it was a 3hr wait with a scheduled appointment. I know that short staffing has caused many delays in customer service. None the less, the representatives and Mike were very nice.

Br
Review №60

Brandon, Stephanie and Sebastian were extremely helpful during the process of purchasing my first car. They were super honest, upfront and determined to help me find the prefect fit for me. They helped me figure everything out and made the situation way less stressful. Thank you for everything again!!!

Sh
Review №61

Anthony AJ Johnson is a gem to this corporation. God aligned our paths in such a divine timing. I am eternally grateful for AJs patience and willingness while assisting me. He LISTENED to everything I requested and delivered far above. As stressed as I was and as much as I tried to hide it he was able to pick up on it and ease my worries. His knowledge and expertise of customer relations is insurmountable. Brandon Honda is blessed to have a soul such as AJ grace their presence and clientele. I am beyond ecstatic with the purchase he helped me make. May you all be filled with the love and light he has to offer!! If you are looking for someone who is direct yet warm, innerstanding, patient, and willing....AJ is your go to!!!

Rh
Review №62

Had an amazing experience at Brandon Honda. Specifically thanks to AJ, he was definitely a “solutions specialist”. He listened to our expectations from the beginning. Through this past week, we didn’t feel rushed or pressured, we actually went 3 different days and he was always welcoming. There was great communication and definitely made this experience ran smoother. Also shoutout to Tony at financing for being so real and trying his best to make things work.

Gr
Review №63

We went to Brandon Honda and met up with Hector Cotto and wasnt sure what to expect but he was very pleasant to work with. He helped us find the SUV that we were looking for and couldnt be happier. Hector was very positive and was determined to get us in a new SUV and made it very enjoyable during the process. He was very helpful, knowledgeable and willing to work with us and got a fantastic deal. I cant find anything negative to say about Brandon Honda.

Ch
Review №64

This is hands down the best place to take your vehicle. They provide good service and also cool ways for you to pass the time if your car is going to take awhile. I love the free shuttle to Brandon mall!

Ro
Review №65

Salesman Derek was great. Started off texting while I was at work. He was very professional but still very down to earth. Wife and I were impressed with how he made us feel comfortable during the whole process. I have bought many cars and usually it takes all day but we were in and out within a couple of hours. Also, the manager was cleaning up some hot chocolate off of the floor that a little child spilled. He didnt complain or ask someone else to do it. That shows the kind of dedication this team has. World class team here. Thanks

Al
Review №66

As always, Augie Cardona at Brandon Honda has exceeded our expectations of great customer service and great communication. He kept us informed and explained our vehicles status and answered all our questions. Our overall experience at Brandon Honda was excellent and that is why we keep going back for our automotive needs.

Do
Review №67

Looking for a new vehicle for my 87 yo dad. Salesman said we dont have any CRVS. If he was a Salesman he would have offered a comparable, albeit more expensive model but obviously ran an eye beacon and didnt want to fool with him.He bought with CASH at another dealer.

Ed
Review №68

Wednesday, I took my 2021 Honda CR-V in for its first oil change at 5000 miles. I was greeted by Asst. Service Mgr. Ryan Foster who took care of the details of my appointment. Since it was the first oil change for this car and since I had purchased the car from Brandon Honda, Ryan told me that the first 2 oil changes would be free. That made my day; a free oil change! We have been dealing with Brandon Honda for approximately 30 plus years and have purchased several cars from them and through that time, we have always had excellent service from the service department. Ryan was no exception. His professionalism and his desire to make sure I was satisfied as a customer made me feel at home and could put my trust in his department. I have always been treated right at Brandon Hondas service department and will continue to take my Honda to them for all my service needs. They are fair and their prices are always in line.

Ti
Review №69

Bought a new CRV. Austin was great. Everyone was awesome.

Me
Review №70

Our trip to Brandon Honda was one the best experiences we have had in a very long time! The staff was efficient, friendly and fair. My husband and I visited several dealerships but the service, price and ease of purchase complete with touch screen contract signing made our deal seamless. Thanks to our salesteam; Gary, Youssef Ch-hab and Cassandra who were a pleasure! I would recommend buying a car from this organization with 100% confidence!

Kr
Review №71

By far the most pleasant dealership experience I have had. Usually I stick to the private market for my buying or selling. This instance I was selling one of my cars and not only did Brandon Honda give me a better price than what any other dealership offered but also 500 more than I had an offer for in the private market..Beyond that Jessica was absolutely amazing. I told her the situation and prior to me even getting to the dealership we had most of the paperwork taken care of (aside from signatures) and an in person appraisal was all that was needed.I got to the dealership just after 12 and was already on my way home with a check in hand by 130 (the dealership was very busy) and by the time I got my things cleaned out of my car Jessica had everything wrapped up and ready for me to sign and 15 minutes later I had a check in hand and was on my way.Just based from an outstanding customer service experience if I were in the market for another vehicle I would most certainly go to Brandon Honda.

Fa
Review №72

I had a wonderful experience at Brandon Honda and I am a repeat customer. Reena Patel helped me with my purchase and was fabulous at navigating me through the process. She was kind and patient with me and answered all my questions. She literally spent hours with me and made sure that I was taken care of in the finance department and also explaining all the gadgets to me on my new car. Reena was wonderful and provided exemplary customer service!

Sh
Review №73

Thanks so much to my sales team David Basulto and Alex E. They got me the best deal on my pre owned Accord and followed up with everything after! They went above and beyond to make sure I was happy with my purchase! Everyone at Brandon Honda is great, from sales, finance to service. Cant recommend enough!

Da
Review №74

I just had the best experience with sales person Stephanie Lugo that I have ever had since being a customer with Brandon Honda since 2008. She was patient, understanding and worked extremely hard to meet all of my demands. I sincerely hope that she remains with Brandon Honda for many years.

Ab
Review №75

Peter and Brandon are both very hard working and honest people. They make the best of the situation and there demeaner with the customer is excellent. Would go back for every oil change or service as long as those two are working.

Wi
Review №76

Harrison Perez ensured we had an awesome sales experience from start to finish! We love the 2021 Honda Accord 2.0 Sport we purchased yesterday and look forward to doing business with Harrison and Brandon Honda in the future! Thanks Harrison!John Ortiz, our finance manager, ensured we received the best deal possible and made the process very smooth!

Ri
Review №77

Let me give a shout out to your sales associate Chris Weiss. He was very good at emailing me the information I requested -- the Carfax. the out-the-door-price -- before I offered my phone number. Many salespersons insist on that phone number first and then the pressure begins. Chris was also transparent and up front as we negotiated the price in person. I never felt pressured. He knew what I was willing to pay and was helpful in finding creative ways to hit that mark. The process involved a series of emails over a week or so and some in-person back and forth, but Chris always negotiated in good faith and readily provided all the information I asked for.During my search I walked away from a number of dealerships, but I bought my Camry hybrid from Chris Weiss. You would do well to ask for him if youre going to Brandon Honda.

Ju
Review №78

I brought my Honda Odyssey in for the 15,000 mile service. Basic service needed.One of the filters was not in stock so they advised they would replace it at the next service however the labor to replace it was on the bill and I had to request that it be removed.Two days later I experienced some overspray from a job site while driving and when I tried to use my windshield washer there was no fluid so I had to pull over and use a bottle of water to clean the windshield. The sunlight on the dirty windshield was dangerous.I thought the purchase agreement included a car wash with service and it was not done.I thought you would like to know about my experience.

Li
Review №79

It was my first time buying a car and Reena made the process very easy and stress free for me. Everything from start to finish was a smooth process. What I liked most was the communication of keeping me updated on everything. I absolutely love my car. I will always be a Honda owner.

Er
Review №80

The service rep James was courteous & very professional !

Ke
Review №81

Had a great experience buying a used vehicle here. Bryan Sherman was wonderful and gave us excellent service. Communication and negotiations were great. Great warranty package that can’t be beat!

An
Review №82

Mr. Abbes Rahal had provided me great services while ensuring that he understood my auto needs and addressed them accordingly. If you want to deal with an auto sales specialist who provides honest services, please go to Mr. Rahal for your auto needs at Brandon Honda. He’s the BEST!

Ev
Review №83

Will was our sales rep yesterday and what a joy to do busines with. It is rare to find anyone in todays world that has customer service skills. He was witty, knowledgeable, and if he couldnt answer a question, he found someone who could. If I owned a business, Id surely steal him from you. I hope you value him because hes worth his weight in gold.

Va
Review №84

As a first timer, I was SUPER nervous and wasn’t sure how any of it would’ve went but Harrison took such great care of me and did such an excellent job to make sure I was completely satisfied and comfortable with what I was getting into. He explained the process thoroughly and made sure to be upfront and blunt about things I didn’t understand. I absolutely appreciated that because It made me feel a bit more comfortable knowing I wasn’t being played or lied to just to buy a car. Harrison went above and beyond and walk me through every step of the way with no issue. Super friendly guy and upfront. Totally recommend Harrison for anyone as a first time buyer because he will break down everything for you and address any concerns you have. I enjoyed my time with Harrison and I’m super excited to continue this journey with Honda. I am so thankful to have met Harrison because he took very good care of me. Staff was also super friendly and outgoing. My 5 hours spent there was a breeze. Coffee and food there was great. I have absolutely nothing bad to say about this place at all or the staff. Everyone was super helpful and amazing.

Da
Review №85

My name is Orlando and let me tell you something about my SI. Its been a bumpy road with the vehicle since ownership but it has still been one helluva fun car. My experience in service has been quite good and I would like to thank Mike Hudak for that. Ever since he became my advisor, everything has been going way smoother with the car and his customer service is excellent. If you need help in service, Mike is the man to see.

La
Review №86

I had an oil change done for my vehicle, by Mr. Taje Blake. Service was EXCELLENT! He was very informative and showed the best, amazing customer service. I was beyond satisfied with my experience at the Honda dealer. I highly recommend him and the Honda dealership for service done on vehicles. One of the best customer services represented here.

so
Review №87

Excellent experience! I called with crisis and spoke to my service advisor (Brandon Braxton) from previous visit. He was able to squeeze me in. I appreciate how I was treated and Brandon provided timely updates on status of car and any potential problems. Vehicle was taken care of in a reasonable amount of time. Thank you

As
Review №88

Brandon Honda is one of the best experiences I have had buying a car. They are not pushy and make sure you get what you want at a price that works for you. Without the pressure of the normal car salesman. I highly recommend them.

Al
Review №89

The service was great, the time was quick, about an hour, pretty quick considering I didnt have an appointment and the attention was excellent with Mike Hudak, Assistant Service Manager.I did call back to inquire about an item on the invoice I didnt quite understand and Mike returned the call immediately, explained my concern, which turned out to be nothing to worry about and he assured me his team will be sure to take another multipoint inspection when I return for the regular scheduled oil change.This was my first time at this Brandon Hondas Service Center and they have exceeded my expectations.

Su
Review №90

Came in on a whim after brunch and was looking for a used minivan. Was it quick? No. Is it ever at a dealership? Did I feel bombarded by sales men? Nope. Did the gentlemen I worked with make my time pleasant and worthwhile? Yes indeed he did mostly. But it was the finance manager, Mason, worked his magic to make sure I left satisfied with the cost of my van. His customer service was superb. My van was given to me clean, full of gas, and I couldn’t be more pleased. I will definitely come back to my kid’s first car here. Also- shout out to the girl running the bistro. I felt bad for paying $9 for a quesadilla but it was so good. Better than any that I have had at the Mexican places here in Tampa. Someone give that girl a raise!

Jo
Review №91

This is an amazing dealership. Jared went above and beyond to get my sister into her vehicle. I am very appreciative for all his help with her situation.

Ma
Review №92

I highly recommend Brandon Honda and the sales team superstar Jessica Counts! Brandon Honda is an amazing dealership because of employees like Jessica who go above and beyond consistently. My family has now purchased 5 vehicles through Jessica and each time the service and experience is better and better. My wife and I came in this past Saturday in the middle of a super busy day and we were in and out with a brand new honda civic in about 2 hours! Usually going to a dealership ESPECIALLY on a Saturday is an all day affair so we were very appreciative of how smooth and quick everything went with Jessica and the entire sales team!! Thanks again, you have a customer for life!!!

Na
Review №93

The rep I was dealing with was a bit condescending and rude. I was willing to check out a few other dealership and see what the value of my trade would be. He looked me in my face and said “huh, well it’s up to you if you want to drive around all day and waste your time”. I bet you they won’t get my sale.

su
Review №94

Scam artists with no interest in honoring their word. You will leave with issues and have to return to have even the most basic things fixed. I gave this location 3 chances. They have no interest in providing customer service. They just want your money…. And probably even pocket parts.Thanks for lying about making things right. This location has been my worst Honda dealer. I’ve owned 11 Honda’s. This location is not an honorable location. Trust with caution.

Ca
Review №95

Dustin was great! He listened to what I wanted and what I needed and helped direct me to the appropriate car for me. The process was fair and relatively painless! I recommend Dustin to anyone looking to buy / lease a car.

F
Review №96

Honestly, I could not be Happier with my recent purchase at Brandon Honda. The services that Ebony & Fabio provided me was to say the least, Excellent! They were so helpful and went above and beyond to meet my needs. They were understanding, patient, thoughtful and really efficient. I truly recommend that you speak with Ebony and Fabio they are a great team.

Ri
Review №97

Purchased a 2020 Honda Pilot last week at Brandon Honda...looked at other Honda dealerships in Central Florida and no one had the inventory or selection of Brandon Honda.Steve (in Sales) was very informative and professional; while helping me review the different vehicles and models I was considering for a purchase.Would recommend this Honda dealership to my family and friends.

Er
Review №98

As always, fast, efficient friendly, and informative. The Saturday service is great and the finished the basic maintenance work in less than hour.

R
Review №99

Its sad that my sales experience was good where my service experience was terrible. We have bought two cars from Honda, most recently was in 2018. We had a great experience both times purchasing vehicles. However, this past week the service department messed up the overall view I had on this dealership because of their shadiness/lack of help.Our Odyssey had a stuttering RPM problem. After multiple research online, we found a OFFICIAL Honda Bulletin that explained it was required to do a transmission flush in order to solve the issue. The bulletin also said that the recall is for 8 years or 80,000 miles, whichever comes first. The Odyssey is less than 8 years old and has less than 80,000 miles. Once arriving to the service department, my wife explained the issue we were having. The service tech immediately told us it would be covered if the car is 6 years or less than 60,000 miles, if not it would be $300. The service tech didnt even attempt to look up the bulletin, they just told us it wouldnt be covered. After explaining multiple times, she showed him the OFFICIAL Honda Bulletin. After him going back and forth multiple times with the service manage, we just asked to speak with the manager directly to stop wasting time. After explaining multiple times with the manager, and giving him the bulletin number (so that they can find it from their end), they reluctantly took the car and explained that they would have to take pictures of everything since thats what the service bulletin requires.Okay so we agreed and stated we would be leaving the car for them to work on. After a day the car was done and we eventually found out there would be no charge since it was covered per Hondas bulletin (this is why they are getting 2 stars instead of 1). However, the paper work that they gave us said that the tires are losing tread, that the tires need to be rotated, and that the tires need to be aligned. We were completely surprised since we just took the car to Christian Brothers to do all of those services THREE DAYS PRIOR! So we questioned the tech by asking We just got this done about 3 days ago. Did they not do it right? to which the tech responded No, this is what we just recommend.. Yet the paperwork they gave us states it is urgently needed.Because of this I most likely will not purchase from Brandon Honda again. I love Honda and have loved the vehicles we have purchased from them, but the Service Department at Brandon Honda gives all service Dealership Service Departments a bad reputation. I will continue to spread the word about this experience because nobody should have to deal with the shadiness that was experienced this past weekend.

Ja
Review №100

Tom from PA in the service department went ABOVE AND BEYOND to provide me with exceptional service. I came in for an oil change and hoping they can plug a tire for me. Tom right away went to work and utilized the extended warranty on the car. Then got me two brand new tires!! I had no idea I even had this available to me!! Tom really restored my faith in Brandon Honda. Service took a total of about 3 hours plus an alignment but worth every minute of waiting. Thank you Tom!!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:9209 E Adamo Dr, Tampa, FL 33619, United States
  • Site:https://www.brandonhonda.com/?utm_source=google%20-%20gmb&utm_medium=organic
  • Phone:+1 813-437-6437
Categories
  • Honda dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–8PM
  • Thursday:10AM–6PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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