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Florida Sports Cycle And ATV
3100 SE Carnivale Ct, Stuart, FL 34994, United States
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Florida Sports Cycle And ATV
Comments
Ho
Review №1

Nice people, neat dealership, excellent service and follow up. I Will be a regular to this store.

pa
Review №2

Great service center for repairs. Great customer service. So why go anywhere else.

Du
Review №3

Worked with Florida Sports Cycle as an out-of-state buyer (from IL) and they were top-notch! Bought a bike sight-unseen and they answered all my questions, gave good updates and handled the paperwork very professionally from start to finish. Special thanks to Kim who was super friendly and responsive, and set my mind at ease on a very pricey transaction from across the country. These guys are the real deal and I couldn’t be happier to get my new bike!!

Je
Review №4

I went to visit to see what they haveA lady came very kind and answered our questionsShe said we could sit on the bikes if we like, she was patient with the questions we asked professionally and respectfully I really appreciate that Samantha.

No
Review №5

Decent front end with a good amount of product in a clean setting but avoid getting any service here! They have a reputation of breaking things and not taking responsibility for their mechanics actions. Poor customer service at the back.

Ch
Review №6

Great service! Very professional, well-run shop. Don was nice to deal with in the service department. Went out of my way to come here, and it was well worth it. Seems like a trustworthy shop that takes care of business.

Gl
Review №7

Ive gotta brand new 650klr...New clutch...New rear brake...Brian and his team are great!I could ride this thing to Timbuktu.Thanks guys.

Gi
Review №8

I’ve know Doug since 1998 when I purchased my first Sea-Doo from him. They have earned my business ever since. From ATVs to 4 motorcycles later plus service on all my toys ….and now I’m thinking about a new Gold wing tour !!! I wouldn’t buy it anywhere else.

St
Review №9

Very nice people. Made an appointment and they had me in and out quickly. Will do business with them again, their rates and service were great.

Sa
Review №10

First time customer. Needed 1st service on my 2019 Z900. Brian from service department was awesome. When I left msg he called right away, was more than helpful over the phone. Made appt, got serviced and couldnt be more happy. Bike runs great! Happy to spend my pennies there!! Thanks Brian and guys that serviced my bike!!!

Da
Review №11

I recently got a used motorcycle and needed a back tire I called and was put through to the proper departments. They told me to come in right away and they would get it finished as fast as possible everyone was very nice and helpful the only bad thing is they dont service Yamaha and thats what I have but they gave me the number to someone who could help me. The only thing that bothered me was when I got home I noticed two spots on my rear rim that are scratched up real bad Im assuming from where they removed the tire weights

P.
Review №12

Ive had two bikes here recently. DRZ 400 and C-50. My c50 was in for overheating. After $420 to fix, it still will not start. Service blows me off completely. They also broke attachments for gas tank, key, and side cowlings. Brian (mgr) left... (I see why) and new SM did not even understand the codes my bike is showing on speedo. When I picked it up from them (in a raging downpour that the service employee ignored and threw my bike out in the rain, then closed his garage door...) only to find that the radiator fluid was low!?I would drive 1000 miles to avoid any rip offs with this so-called dealership.Stay away and save the hassle and waste of you hard earned money. POOR Management and service.

Cr
Review №13

Great customer service. Only local place around that had the transitions visor in stock for my Shoei helmet, as well as the Ram phone holder for my motorcycle. Extremely satisfied.

Ba
Review №14

I had rated this establishment 5 stars last year but I had to change that after my last visit. They told me a price over the phone for which I paid in full over the phone.i made sure to ask thats for everything right? They said yes. I said so when I come i dont have to pay anything correct? They said no. That was a lie, they charged me an additional $120 for the installation of the tires and told me there must have been a misunderstanding. I know what I was told. Tires would have been cheaper if I ordered them myself. I have never in have any bad reviews, nothing less than 5 stars. But these guys really got me. I felt soo hustled.

A
Review №15

Great buying experience. Called in and asked for information, sales agent was super helpful not pushy and was able to get a great deal for the bike. Even the finance manager was very helpful and supportive. Both called a week after the sale to see if there is anything else they can do, which I have not seen from other dealerships lately. Highly recommended I would definitely shop there again.

Ti
Review №16

Excellent staff that should be commended for their service. They made the whole experience of buying a scooter for our son enjoyable and painless. Everyone including the sales person, finance lady, to the guy selling us the accessories was fantastic and knowledgeable. They even stayed late after the store closed to help us load and secure the scooter. The prices were also great and they matched another dealer from Orlando.

Jo
Review №17

Very cool floks

Ma
Review №18

I just tried calling 5 times and every time I got greet it by this lady saying hello follow by a I cant hear you and hanging up if you guys dont want to answer the phone get someone that does this is ridiculous.

Th
Review №19

First time customer and motorcycle rider. Therefore, I had no ideal place to service my motorcycle. I heard from friends that this was the place to go and they were correct. The service crew were professional, polite, and completed the service quickly. As a new rider I had also bought gear & new tires so I signed up for the Loyalty Card to save $. During this process the sales team was helpful and genuinely cared for my well being/safety as a new rider. Great place and would recommend to others.

Ga
Review №20

No inventory.Wasnt to impress with the last visit.

Jo
Review №21

Great staff

La
Review №22

This dealer had a used bike I was interested in for my wife. I Completed the “schedule a test ride” form on their website and received a voicemail the next day that stated ask for Doug when you get here. After we arrived and looked at the bike my wife was denied a test ride because the bike did not have insurance. However, if we signed a purchase agreement and forked over some money she could then test ride it. This is not good business practice. Be forewarned that this dealer will not let you demo a bike even though their website says to schedule one.

mk
Review №23

Very helpful for someone who wants to get into riding. Got to get a feel for the bikes and got an estimated idea to what im looking for and cost of what i wanted. Will be returning!

Ja
Review №24

Be aware guys, don’t do business with these people . They are the most Obnoxious People I have ever encounter.I purchased the most expensive bike in there entire inventory, I purchased a $ 27,000Ducati Panagali V4S from them and after purchased I got some service work done from them.Instead of making it right they charged me 3 times for the same work($600) and it still didn’t came out right.When I tried to explain it them they instead being appreciative / apologizing that I gave them a huge business.There Manager became extremely Rude. They absolutely have no business manners.I would never do business with these people again.

Ma
Review №25

Very Unhelpful parts guy!

Am
Review №26

I bought 2 Ducati’s there , and 1 Triumph always good service respect and no pressure

Te
Review №27

Everyone here is top notch. I bought my first bike from here and they let me feel my way through what was right for me. I never felt pressured or hassled into getting something that wasnt right. The parts department is always happy, friendly, and personable. Their service department it also great, quick and efficient. Bottom line this is one of the best bike shops Ive been to. I will most certainly recommend them to anyone I know.

Da
Review №28

Although I wasnt purchasing a bike at the time had a nice conversation with salesman..very knowledgeable on the various bike they carry wish I lived by them. What I like the most was he wasnt trying to sell me anything. Probably would get me in trouble with my better half if I lived nearby..we already have 4 motorcycle s in the garage

Gh
Review №29

Good staff, from the young salesman to the parts department, they know their stuff, even gave me info for local key man

Ra
Review №30

Took my bike there for a 7K service. This place is awesome. Super friendly, knowledgeable staff, great showroom. lots to do nearby if you have to wait. Will definitely go there again.

Fr
Review №31

The staff is very helpful, friendly and courteous, never pushy. Plenty of nice new bikes in the showroom. The parts department will help you find what you need and the service department takes the time to listen to their customers. They know the importance of repeat business and do what it takes to earn it

Ga
Review №32

Friendly, knowledgeable and keeps my motorcycle in top shape. I have been getting my Goldwing serviced there for some time

St
Review №33

Honestly the greatest place around if you love two wheels. The guys n girls here are awesome super friendly and not afraid to give actual advice not just sell you crap you do not need. Their honestly and the drive to go the extra mile for their customers is something I have not found in any dealer. 80% of what I was looking for in excessories for my bike that I could o my find online and Riding gear was there in store or shipped within 2 days. All my parts and my next bike will without a doubt be purchased here.

St
Review №34

Place was clean, decent selection of bikes and apparel, staff looked friendly, but nobody approached me or offered to help me find what i was looking for. When i asked about getting an oil change light turned off on my Ducati they wanted to charge me $55, so i put a piece of tape over the light instead. So i was overall happy with their selection of in-stock items but completely dissatisfied with their customer service (was in there for 40min and nobody even said hello or acknowledged my existence).

Fr
Review №35

Excellent staff,bike inventory and full service shop...best around

Al
Review №36

Great shop. My wife and I have bought multiple bikes here. Very helpful non pressure sales. Great staff and good prices.

ce
Review №37

These guys are great! Just bought a Honda generator from them prior to an approaching Hurricane. When many are price gouging, these guys were not only fair but as good as any price on the internet. No need to go elsewhere for your bike or generating needs.

ki
Review №38

Best place in town to shop. Everyones very friendly; very inviting environment. Open late on Thursdays for bike night, they offer food and drinks as well.

st
Review №39

Great guys! Give them a try!

Ne
Review №40

Great help and have just about everything I needed in stock.

Da
Review №41

Looking at motor cycles. Nice selection. Josh salesman very helpful. A nice shop to deal with.

Jo
Review №42

My experiences so far here are all positive in every department. Sales, parts, and service were all outstanding. I can see why theyve been around for so long...excellent customer service!

Lu
Review №43

Waited 2 weeks for an appointment where service told me to order the tires at the parts counter. Parts didnt order them and service didnt order parts needed to perform the work. Wasted time and money bringing my bike to the dealer for an appointment that no one ordered any parts for. I recommend a dealer with better processes.

Au
Review №44

Bought a brand new 2018 Gsx-s 750 after a few rides I ran into a little problem.contacted them through Facebook on a late night maybe someone would contact me the next day. But to my surprise I was contacted by owner and he was very helpful problem fixed with very little questions asked and the service team is top notch I was back on 2 wheels in no time

Ma
Review №45

I have a 06 honda vtx 1300c. Tried to do a valve adjustment on my own but was in over my head. Called these guys and spoke to stew and he told me no worries well take good care of you. I brought my bike up up there and they ordered the valve cover gaskets I needed and did the valve adjustment for me. Great service start to finish and great communication along the way. The stayed at exactly what the quoted me and the bikes better than ever. Fantastic experience with the service department and Brian was also very informative and knowledgeable about my machine. Highly recommend.

Wi
Review №46

So far so good, fast and efficient. Prices seem in line. All good and professional. Thanks Brian (Service) and Calvin (Parts)

Cl
Review №47

Great selection, great sales, they are willing to show you many options, I felt so good I bought a new bike. Try them first!!

Ni
Review №48

Very nice. Bought my new ducati from them.. Salesman Dave was awesome. Come see Dave at florida sports in stuart Fl.

st
Review №49

If you visit here make sure you see Josh he is a great salesman

Ph
Review №50

Cant wait to get my bike from here. Customer service is great.

Pr
Review №51

Outstanding Service!!

Am
Review №52

I bought few Ducati’s there and one TriumphLove the staff showroomMay go back soon for another toy

Ro
Review №53

Great service greeted by Scott. Very knowledge on the motorcycles.

Ma
Review №54

Good people great selection, knowledgeable staff.Ive bought 2 motorcycles from them.

Jo
Review №55

Trey answered all my questions he was very kind and considerate and knowledgeable about the BMW s1000xr

Wi
Review №56

Nice cat behind the counter. Helpful, had what I wanted.

Mi
Review №57

Awesome dealership, very very friendly staff (that goes for sales, service, and parts). They really are great people that are looking to help out. I live local and tried to give them my business when I was purchasing my Kawasaki ZX10R, but we had a little issue agreeing on a price. Other than that, they are an ALL AROUND AMAZING DEALERSHIP, and I would reccomend them for all of your powersport needs. They even helped me with a warranty issue that Im trying to get handled at the moment. Thanks Florida Sports

th
Review №58

NEVER TRUST THEM WITH YOUR BIKE!!! Took my bike in for a new back tire, picked it up and not even two blocks down the street the oil light comes on and the bike shuts off. I have never had an issue like that before. When I checked the oil it was bone dry! The only explanation is the oil was intentionally drained. To make matters worse, I took the bike for a ride after replacing the oil of course, only to have the bike repeatedly lose full power randomly. I inspected everything and found the main fuse under the seat had been pried apart just enough to cause a loose connection! Luckily Im mechanically inclined and diagnosed the problem myself, the next customer may not be so lucky! I will never have them touch my bike again and warn everyone I know to take there bike elsewhere!

Da
Review №59

I bought a Kawasaki Ninja 650R. At first I wanted a Triumph and backed out last moment so I appreciate the time they spent with me. Their parts department prices are higher than online but when youre calculating freight and the 15% discount that can be used buying other equipment its not bad, especially since its hard to try helmets and jackets online. I did have a couple minor problems. The first will probably be resolved. They owe me a registration refund but they havent really notify me or sent me a refund in the mail. Also, my new plates were never sent to me. Eventually, I got them on my 1st service but they should have been mailed like any other dealer. Also, they didnt fasten my temporary plate correctly and I almost scratched my bike and lost the tag as a result. Theyre human. The other problem I have is that when you call them they ask you to press numbers. My iphone, which is a fairly common calling device does not register in their phone system so I finally figured out if I listen to the message 3x which take several minutes I will get through to the operator. I told the salesperson and the sales manager but they failed to recognize this as a problem because it has not been corrected. If that company was mine this would be an alarm as potentially 25% of the callers who are not as patient as me would abandon their call and I guarantee you they are loosing business as a result. On the other hand the personnel is very nice. This includes the sales people, manager and service manager who even remembered my name after a month. They gave me an excellent deal on the bike and have a good choice of brands and bikes. I would recommend them if youre buying a new bike.

Da
Review №60

Excellent motorcycle shop good place for new or used bikes and quality parts

Do
Review №61

The best place to go buy a new Suzuki street bike and parts and accessories.

Au
Review №62

These guys are idiots. The finance idiot says, Your girlfriend cant co-sign. It has to be a wife, mom, dad, grandma, or grandpa. Little do they know. I work in finance. It doesnt matter if its a bum off the street with good credit he can co sign. So I went to Broward motor sports and they took care of me. BAHAHAHAHA lost a sale because you prejudged a 20 year old.....

te
Review №63

Working with Josh in sales to pick out a new honda was a pleasure. He was very informative and professional. Truly an asset to the powersports team. I am looking forward to working with him again to finalize the deal with my trade in so I can ride off on my new africa twin.

Ma
Review №64

Florida Sports Cycle & Atvs customer service is nothing short of outstanding! I am a resident of Florida but am currently stationed in North Carolina. Even though I am two states away Dave, Kieth, and the rest of the team at Florida Sports Cycle & Atv handled everything that was required to get the bike to me, squared away, and out enjoying riding. I would definatley recommend them to anyone who is looking to buy a new or used bike.

Go
Review №65

Nice place to kill time and check new modelsVery expensiveGööd peöple only when gettıng a servıce ıf ıts döne rıght!!Make sure to read the fıne letters b4 sıngnıng any documents ...or take ıt to an attorney to aprove ıt.

Be
Review №66

Scott was very knowledgeable and helpful. Great inventory mix to see whats available.

Sc
Review №67

Nice people, no pressure. Informative and courteous.

Wh
Review №68

Good group of guys. They will spend the time to talk to you without pushing you to buy.

Za
Review №69

Great selection of bikes and gear and very helpful. Wonderful selection of Triumph gear.

Al
Review №70

On December 25,2015 I went to the dealership, completed a financial application on a 2015 Kawasaki 1700.  The dealership was closed on the 25/27. On December 28,2015 I was called by the dealership told that Kawasaki would not finance me. The Finance Manager advised me that Honda would finance me.  I was shown couple of different Honda cycle none of which as you would said caught my eye.  The salesman keep bring me back to a 2014 Honda 1300 CTX.  After little time and repeated pushing I purchase the 1300 CTX.  While disgusting the motorcycle I was NEVER offered a test ride; which they should of, so I could see how it ran. The dealership was suppose to have advise me I could do a test ride.I completed all the paperwork,  got on the 1300 and began to drive off. I rodethe motorcycle couple of block. I feel very uncomfortable with the motorcycle if I had gone on a test ride would have not completed the purchase.  I called the salesman  immediately ,to advise him I was on my way back , did not want the motorcycle. I was told I couldnt just return the motorcycle as the sale is final.  Upon getting home reviewing the paperwork GAP insurance was NOT added as requested. I called to talk to the finance manager who stated it could not be add at that time.   I was at never advised that Honda discontinued manufacturing the 1300 CTX in 2014 due to it not be a popular product.I havent rode the motorcycle except to move it from place to place with a FOR SALE sign, attempting to sell the motorcycle.After paying for the motorcycle for approximately 18 months ; not using it , I spoke with Honda Financial too see what my alternative were.  I am in the process of doing a voluntary repo to relieve the stress.I felt I was pushed into buying said motorcycle as the dealership needed to get it off the showroom. I felt I also should have paid a lower price do to a lot of rebates I was not advised of.

Ar
Review №71

Too bad they werent out of business

HA
Review №72

Best local cycle shop in town.

Ro
Review №73

Knowledge of my bike was a plus great customer Service.

Da
Review №74

The customer service is second to none!

Jo
Review №75

Always trying to take of the customer. Took a look at the new wing, nice!

Jo
Review №76

I went looking for a 125 dirt bike and he helped me all the way until I left. He helped me out if I wanted to sit on the bike or anything like that. Also the prices for the Honda 125 dirt bike was 400$ cheaper than the website and it was a 2016

He
Review №77

Weve bought 7 bikes here. Great place.

MI
Review №78

Unfortunately there isnt a good mechanic to work on motor cycles out there. So many bikes but no reliable mechanics@

Ja
Review №79

Ive bought bikes from this company for almost twenty years.Like any business you get good service personnel and some not so much but for the most part Im satisfied with Florida Sport and Marine

Er
Review №80

Sales people are very friendly and knowlegable.highly recommend this dealership.

my
Review №81

Ok

Ja
Review №82

Great shop! I couldnt be happier with the sales and service team!

Fi
Review №83

A ripp-off with attitude!Took my bike in for a maitnance checkup-and oil change.They changed The oil and put a new brakes without telling me.But, they blamed The OLD man at the front desk.What a joke !

qu
Review №84

We always go for all of our Ducati needs!! The staff and service are great!!

La
Review №85

Nice staff, good selection & prices

Ke
Review №86

Great to see Dave and the other riders on Bike Night

mi
Review №87

Nice toys! Good service!

Bi
Review №88

Great selection of bikes on the shoroom floor.

ge
Review №89

Great place for parts, easy folks to deal with.

Ch
Review №90

Friendly, but not all to adequate. Took them a week to charge my battery and charge me 70 buck for it....

Ra
Review №91

Very helpful staff. Thanks

P
Review №92

The salesman are really friendly and very helpful

Ho
Review №93

Lots of selections and terrific service.

De
Review №94

Prices are msrp, good selection of brands and gear

b
Review №95

Very knowledgeable, easy going and friendly.

Jo
Review №96

I guess the the sales persons prejudge you as you walk in. I went in today with plans of getting a 2nd bike, and salespersons didnt offer any help and didnt show any interest in helping me.

Br
Review №97

Nice place and great bikes and supplies

Jo
Review №98

Very good informed service.

Jo
Review №99

Good variety of bikes and parts

Ri
Review №100

Helpful sales people.

Information
95 Photos
100 Comments
4.4 Rating
  • Address:3100 SE Carnivale Ct, Stuart, FL 34994, United States
  • Site:http://www.floridasportscycleandmarine.com/
  • Phone:+1 800-329-1850
Categories
  • Motorcycle shop
  • Ducati dealer
  • Honda dealer
  • Kawasaki motorcycle dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Suzuki motorcycle dealer
  • Triumph motorcycle dealer
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–4PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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