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Lucido Fine Jewelry Sterling Heights - Official Rolex Jeweler
42825 Schoenherr Rd, Sterling Heights, MI 48313, United States
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Lucido Fine Jewelry Sterling Heights - Official Rolex Jeweler
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Sh
Review β„–1

I went to Lucido and was greeted by Ali. I told him I was looking for a new wedding ring and showed him what I liked. He was so helpful and showed me all kinds of rings and did everything he could to help me find exactly what I wanted. He was never pushy and made sure it was in my budget price. I ended up finding exactly what I wanted. I will recommend Lucido to everyone and if you decide to go there ask for Ali. Thank you so much Ali. I am so happy πŸ’—

De
Review β„–2

I recently (9/10) entered your Jewelry store and had the pleasure of working with your salesman Ali, he approached me, as I was looking around and kindly asked what I was interested in to look at. We established the price range and type of items was of my interest. He was able to direct me to 3-4 areas in the displays that had items I could look over. I decided on a simple but elegant chain necklace with pearls. Thank you Ali for making my purchase experience much easier that it could have been without your assistance.

As
Review β„–3

Ali helped me find everything I needed and was extremely knowledgeable on everything.. he was absolutely amazing. I recommend coming here for ALL jewelry needs and ask for Ali!!

Je
Review β„–4

I went to Lucido Jewelry in Sterling Heights looking for an anniversary gift. Ali met me as I entered and made me feel welcome. Ali helped me through the process of buying the gift, educating me on the differences in price and quality. I was nervous as I had no idea what to look for in determining what I would buy. Ali made the experience positive and respectful. I look forward to dealing with Ali in the future. My wife loved the gift. Thank you Ali.

Cr
Review β„–5

This store is very clean and beautiful. They have gorgeous jewelry as well. As soon as we walked in, we were welcomed by Ali. He helped my mom and I with everything that we needed to try on and helped me pick out really gorgeous earrings. He was very friendly and funny! I love them! Thanks again Ali!

Da
Review β„–6

We love shopping with Daniela at Lucio Jewelers in Sterling Heights!She is always very pleasant and accommodating. Invites us to special events that are going on in the store.Helpful in finding us the perfect piece for us or for a gift we are giving!Lucido Fine Jewelry is our go to place to shop for those special times in our lives.Five Stars from Darlene and Richard Rudnik!

Ca
Review β„–7

I went in to have some links removed from a watch I did not buy from there. Ali was so nice and helpful and they did it on the spot! They are awesome!

An
Review β„–8

I couldnt be happier with lucido of sterling heights. Today was my first visit. Excellent service from Ali cheaib. He was very helpful in finding the perfect gold chain for my granddaughter. I definitely go back and recommend them to my family and friends.

Di
Review β„–9

Ali did a great job working with us to custom design two small diamond disc pendant necklaces for our daughters for Christmas. The pieces exceeded our expectations and we are very particular! Thank you!

Ad
Review β„–10

Daniela was incredible to work with....when buying an engagement ring one would think it would be stressful but not with Daniela...she was kind, knowledgeable and professional. Im about to buy some earrings and I wouldnt go anywhere else. Thank you so much D!

Ry
Review β„–11

Daniella was absolutely nothing short of fantastic! Being completely dumb to the Cs of diamonds and my gf also being very indecisive on what she was looking for in a ring we were still able to view all the options, lock in a design, size, cut etc.Thank you so much for helping us find the ring to last us a lifetime and giving us the knowledge to make the right decision for our ring.Would highly recommend to anyone looking for top service to come and experience a less pressure driven more informative experience.

CD
Review β„–12

Look no further, than Lucido Fine Jewelry for exceptional selection and service.I cannot say enough about Ali Cheaib, who was so very helpful for minor repairs of older jewelry purchased from another store, and working closely with me to surprise my husband with a gorgeous Tag watch for his upcoming birthday in October. It was a wonderful experience, as it should be! Thank you so much Ali and Lucido Jewelry, for exceptional personalized service. Cindy G

Jo
Review β„–13

A great place to find the perfect jewelry. Prices are fair and staff is professional. I recommend going to the Sterling Heights location and seeing Daniela. She is phenomenal!

Da
Review β„–14

I greatly appreciate Ali Cheaib he was a outstanding salesman first time at store I have a new Jewelry store Thank You Darlene Lee

ve
Review β„–15

Went into Lucido’s to check out some fine jewelry and had the pleasure of working with Ali. Ali was such a pleasure to work with and went above and beyond to give us the most luxurious experience. He was very knowledgeable and honest which I greatly appreciated in this industry. I will definitely be back to visit Ali and Lucido’s very soon for all my jewelery needs!

Da
Review β„–16

Best Jewelry store around! Only place Ive been using for the last 10 years! Ali took personal care of me, worked with me and helped me find the perfect gift for my wife. He was humble and honest. Will be back to see Ali soon!

th
Review β„–17

Staff is amazing. Very accommodating. I got my necklace fixed by them. They were very helpful, kind, and completed my chain in a timely manner. Highly appreciated and recommend

Da
Review β„–18

Great experience with exceptional quality. Ali was great to work with and demonstrated exceptional professionalism. Thank you for a successful shopping event for our wedding bands.

Ha
Review β„–19

Me & my wifes experience with Ali as our sales associate was amazing to say the least. He gave us his full undivided attention and directed us to exactly what we were looking for. We walked out with two beautiful gold pieces of fine jewlery. He is very knowledgeable and helpful. We will be back again.

Ar
Review β„–20

My sales consultant Ali Cheaib, was amazing. His knowledge and dedication to my purchase allowed me to maximum my search and we found an amazing diamond for my engagement.Ali thank you for all you did that day and we look forward to working with you again on the bands.

Ja
Review β„–21

Once again, I can always count on Lucido Fine Jewelry to make sure I have all the beautiful pieces that I desire! I’m just coming down from celebrating my 50th birthday and Ali, a wonderful representative of Lucido FJ, assisted me in getting the most ultimate 50th birthday gift ever. With the assistance of Ali, I was able to upgrade my previous Rolex to an even more beautiful Rolex than what I already had. Ali pulled out all the stops in ensuring that I received my watch in time so that I was able to wear it on my birthday, which was indeed a magical day of celebration. Thank you again Ali and LFJ for knowing how to make someone’s 50th birthday celebration so special… Every woman deserves jewelry on her birthday and the best selections can be found at Lucido Fine Jewelry… Don’t just take my word for it, check them out yourself and be sure to ask for Ali… You won’t be disappointed!

La
Review β„–22

Ali from the Sterling Heights location was my first contact representing the Lucido jewelry family. He was honest, friendly and greeted me with a smile. They replaced batteries for two of my watches at a reasonable price. I would highly recommend this place!

Mi
Review β„–23

Ali was amazing. Very personable. Would definitely recommend him to friends and family. He helped me find the perfect ring for my fiancΓ©. Thanks again Ali

Lo
Review β„–24

We had wonderful experiences at Lucido while we searched for and purchased our wedding bands. Ali was very helpful to us while we looked for a beautiful band to match the gorgeous engagement ring that my fiancΓ©e found last year (also at Lucido). My fiancΓ©e found a band that he really likes as well. Ali and the staff were very welcoming and ready to answer all of our questions. We will certainly be visiting again in the future!

Ra
Review β„–25

Very professional and outstanding service.. I would recommend to anybody looking for jewelry.. Will definitely be going back..

Ro
Review β„–26

I had a great experience shopping at Lucido’s. Ali assisted me with my Rolex watch and helped me pick out a gift for my son, which he absolutely loved. Thank you for all your help.

ba
Review β„–27

Did a repair of necklace. Beautiful job. Repair was ready on time. Price much lower than another place. Friendly people. Would definitely use them again.

Ka
Review β„–28

I had an amazing experience at Lucido’s in Sterling Heights. I needed my engagement ring repaired and Navaz made the process super simple and reassured me along the way. Will definitely be returning in the future.

BI
Review β„–29

Ali was great! He helped us pick the perfect engagement and wedding bands. He worked with my budget to get the absolute best ring and diamond. I went to at least 10 other jewelers and Ali at lucido was the best experience, and they had very good prices on GIA certified diamonds.

Sa
Review β„–30

I worked with Ali and he was great. Eager to help and order what I needed. I would recommend him to anyone.

AL
Review β„–31

Had a wonderful experience with Ali. He was very accommodating and made our Rolex purchase a flawless and carefree process.

Mo
Review β„–32

Ali is an excellent candid and prompt store ambassador. Item was described and was shipped quickly.

Ca
Review β„–33

Always FIRST CLASS customer service. Knowledgeable and friendly. Lucidos has always been the best!!!!!

St
Review β„–34

Daniela has a clear eye for detail and most importantly offers top-notch customer service without the salesy approach. Highly recommend Lucidos and Daniela!

Sa
Review β„–35

Ali was wonderful and helped me find the perfect earrings for my wedding! Thank you Lucidos! Another job well done!

Ry
Review β„–36

Great experience. Ali was amazing, super helpful and very professional.

Va
Review β„–37

Definitely recommend Lucido. Thank you Ali C. For the recommendation on the necklace for my daughter. Great service

Sa
Review β„–38

Hi There I am so Happy to Bay Jewelry for Lucido Fine Jewelry Special( Ali ) I am so Happy Thank u so much ❀🌹🌹

Da
Review β„–39

Ali did a great job of helping us achieve our goal.

Ma
Review β„–40

100% recommend I’ve had them resize multiple rings for me after dealing with several other sub par jewelers I will not let anyone other than the people at lucidos touch my jewelry. Their attention to detail is second to none.

Pa
Review β„–41

I highly recommend Lucido Jewelry for all your Jewelry and Rolex Purchases if you live in Michigan. They are super easy to deal with and very honest! I dealt with John S. His knowledge in Timepieces is impeccable! We made a Rolex purchase and I also had my watch serviced. Everything was a great experience. Thank you again for helping make my Wifes anniversary one that she will never forget!

M
Review β„–42

Lucido Fine Jewelry is the only place I will shop for jewelry. Customer service is always amazing and they have the best selection! Each visit is truly an experience. They are family owned with multiple locations, and give back to our local Michigan community. I highly recommend!

Ju
Review β„–43

Had truly amazing customer service by Kathleen. She not only gave spectacular professional service in-store, she also provided her personnel contact information. Kathleen reached out to us on several occasions trying to fulfill our very particular request. Kathleen went above and beyond what could be expected. Her patience, personality and professionalism was very refreshing!

Su
Review β„–44

Always have beautiful jewelry and wonderful personalized services!!

Da
Review β„–45

Ali was incredibly helpful and kind!

st
Review β„–46

Great service and good prices. glad to have my watch fixed!!

Gr
Review β„–47

Bought my wifes wedding ring there & we both have purchased watches there as well. Wonderful selection, and excellent knowledgeable sales staff.

Aa
Review β„–48

This jewelry store is truly first class! John helped me with my first Rolex purchase and was very knowledgeable about the product. Will definitely come back for future purchases. Highly recommend.

To
Review β„–49

Very friendly. Quick service.

al
Review β„–50

Danielle helped us choosing an engagement ring. She was awesome and super helpful. Overall it was a great experience and there is so much beautiful jewelry there.

Jo
Review β„–51

Ali was great and did a good job

Ho
Review β„–52

So far so good.

Ma
Review β„–53

An exciting, and pleasant experience!

Ag
Review β„–54

I had an excellent experience everybody’s nice John did a great job selling me beautiful Daytona two-toneI highly recommend this place.

Da
Review β„–55

Great place with awesome service. This place knows how to treat customers for sure. Everyone seems very eager to help you in a good and not annoying way! Thanks

Bi
Review β„–56

1 word OUTSTANDING,I asked them if they would clean my watch,would you believe they tried to clean it for free. My watch looks Immaculate,cant wait to give them more business,these gals are awesome. Thank you so much,see ya soon.

Po
Review β„–57

I have been dealing with Lucidos for over 25 years. Recently I stopped in to pick up a watch for my Wife. Jennifer could not have done more to help. I thank you and appreciate the superior customer service the entire staff has provided my family throughout the years. There is not a finer jeweler in Michigan.

Pe
Review β„–58

Great store, awesome atmosphere and very friendly & knowledgeable folks. Always feels like home there. Buy the experience and than products and you will get that for sure at this place! If you stop by, tell John that Pedro said hi! HIGHLY RECOMMENDED!

Le
Review β„–59

I have never had better service at any other jeweler! I went in to get my 2 watch batteries replaced. Not only were they quick, but they offered me a beverage to have while I waited. It took about 15 minutes. I wasnt expecting it to be that quick but Kathleen came back to me to let me know that the watchmaker is working on my second watch. Awesome staff and it smells realy good in the store 😁😁 highly recommend Lucido Sterling heights!

Dz
Review β„–60

I have had great and an amazing experience in Lucido Jewelry of Sterling Height. Loved the professional manners, service and a friendly human sales associates! They were all very helpful and knowledgeable, especially John and Angela, could not ask for better experience. Actually met the owner as well, all of them treated me and my wife with respect! Because of all of the above mentioned I am returning customer and will be back again, for sure!Guys, keep up great work!

La
Review β„–61

THANK YOU, THANK YOU, THANK YOU!!!! I could not recommend Lucido’s more! I had an awful experience with another jeweler who did not know how to fix the problem I had on my ring, and instead of just admitting it, they worked on it anyway and ruined my engagement ring. I wish I could go back in time and go to Lucido’s first, but thank goodness I at least went to them second because they saved the day! Even though they had nothing to do with the problems, they understood how devastating this was for me and gave me multiple options on how to fix it or get a new ring.I ended up having them fix the setting and I was very nervous to get it back because I knew it wasn’t going to be the same, but they did an incredible job. Most of all they were understanding, kind, and somehow made the experience of having my engagement ring ruined come out with a positive ending. I could say a million other great things, but just trust me and go to Lucido’s.

Ca
Review β„–62

All the ladies in here were awesome! Very helpful, very knowledgeable... And, no pressure to buy! Definitely a place tomgomfor jewelry! πŸ‘

Jo
Review β„–63

Great service and excellent jewelry.

sc
Review β„–64

Great store with an awesome selection with even an even better staff. You won’t find a better place to buy jewlery in south eastern Michigan.

Ja
Review β„–65

I just stopped in today with a friend who was looking for a wedding ring. We were helped by Daniela and Craig and I cant say enough about how stellar their service was. Daniela was very knowledgeable and friendly. Craig bounced a lot of great ideas off of us and had a genuine excitement when he thought of something that the bride-to-be might like. Both Daniela and Craig made this visit a pleasant one and you could really tell that they are experts in their field. They truly cared about the customer instead of simply making a sale. I know where Ill be going when Im in the market for a wedding ring.

ka
Review β„–66

We had the most outstanding experience in getting my engagement ring!The store is gorgeous and tastefully decorated. From the moment we walked in, Dennis, our salesperson was warm and welcoming. He was attentive, but not pushy. He made himself 100% available to us while we were there and helped in our process of finding my dream ring! After the sale, we needed a size adjustment and they were very quick and accommodating. I would highly recommend the store and plan on sending many customers their way. Thanks Lucido and most of all, Dennis :):):)

K.
Review β„–67

Sheba in Birmingham is the best!

Sc
Review β„–68

Great help great store!

Da
Review β„–69

Very unprofessionalism from David, when I was instructed by staff to see him about selling jewelry. He would not even come out of his office and sent a staff member to relay his message

Jo
Review β„–70

The folks at Lucio Fine Jewelry were spectacular to work with. I am the owner of The Carpet Guys and I found myself in a major pickle when I put up a contest for my over the top hard working sales staff to win a Rolex watch if they hit a certain criteria. The contest was very hard to achieve although it motivated the team to the point where I had several sales people who didnt take a single day or evening off for an entire month in effort to try to service as many customers as possible. Last year, only 1 person won the contest and just last month I had a total of 6 winners in one single month.After the pandemic shutdowns caused by COVID-19, I found it nearly impossible to find any Rolex Oyster Perpetual watches to purchase for my contest winners. I posted on TheGloveMI Facebook group asking for recommendations as to who could help me since I exhausted all of my options searching at nearly a dozen jewelry stores in the area. Over a DOZEN people recommended Lucido Fine Jewelers so I sent them a message. Within no time John Shiha from Lucidos in Sterling Heights called me and got to work. Within 36 hours, he had a solution and was able to deliver the impossible.I am so over the top happy with the over the top level of service and professionalism demonstrated by the entire staff at Lucido in Sterling Heights, especially John Shiha. THANK YOU from all of my staff at The Carpet Guys LLC.

Ja
Review β„–71

Couldnt be more happier with my experience at Lucidos. They were extremely friendly, helpful, and so easy to work with. I went to them to purchase an engagement ring for my fiance and then again for the wedding bands. They never pushed me to purchase a ring outside my budget and made me feel very comfortable with the process. 10/10 definitely a place to go if you are looking to get your wedding rings!

Fl
Review β„–72

Daniela Licata is very knowledgeable on her products and customer service is top notch! I highly recommend working with Daniela at this location. If I could give this location 10 stars I would without a doubt! -Florian

mr
Review β„–73

Only jewelry store to shop.

We
Review β„–74

Special order replacement watchbandThey order wrong size, claimed it was the same size, but original had more holes for wrist.No apologiesJust asked for refundAnd maybe Lucido doesnt care about rescuing a $30 transaction but thats how you lose $1,000 transactions.

Na
Review β„–75

Friendly and helpful

Me
Review β„–76

Dennis is amazing! We had a budget & he worked with us to maintain our budget and get us exactly what we like. Every time I go in, he remembers me and asks how I am and how my husband is. He is very personable & great to work with.

Mi
Review β„–77

Having a wife and 2 daughter I find myself shopping here a LOT. Are there places that are less expensive? Sure, but like with many things often times you really do get what you pay for and at Lucidos I think that philosophy really rings true. Their jewelry and selection is awesome and their sales and management staff really know what they are talking about. It doesnt seem to always be about selling you the most expensive piece in the case but really trying to find the piece that fits for the occasion that you are buying for. I am a customer for life.

Da
Review β„–78

Beautiful place and nice selectionFriendly staff

Le
Review β„–79

Great service beautiful layout very nice assortment of jewelry and watches

st
Review β„–80

John was absolutely amazing. His customer service is top-notch.Thanks again, John!

Tr
Review β„–81

Place is way over priced. Salesmen are very pushy and want you out of there if you arent hitting the number they want you to. Stick to a mom and pop jewerly store. Same quality and way lower prices. Dont get oversold if you care about your money.

Je
Review β„–82

The gentleman was very nice and helpful. This was our first time there so we did not know what to expect. Very pleased overall and would visit again.

Ta
Review β„–83

Dennis is the man! We initially bought our engagement ring and wedding bands from him. We have gone back on several occasions for additional jewelry and to have the rings cleaned. He is super friendly and knowledgeable. Would highly recommend buying from this store!

MA
Review β„–84

Way over priced

Jo
Review β„–85

Angela was a big help!!

an
Review β„–86

Excellent Jewelry store for custom made pieces and watches

To
Review β„–87

I am so pleased with the customer service and quality that Lucidos provides. They really take care of their customers and take pride in their work! I would 100% recommend Lucidos especially for wedding/engagement rings!!!!

Ni
Review β„–88

I went in for the first time just for a repair and met John who was very friendly and genuine, I will definitely return and am looking forward to make my next purchase at this fine jewelry store as they have a great selection of fine watches as well.

K
Review β„–89

Service was good, prompt and attentive to questions etc. However, this place is very over priced. I went engagement ring shopping to at least 6 other stores (big chain jewelers and mom n pop type stores as well) to compare what was out there, this place was charging nearly $5000 for the exact same ring we found in another store for about $1300 less. They also were a bit heavy on the pushy salesmen type, overall I probably would not go back again.

St
Review β„–90

Wonderful store and staff......... send out a Bat signal please

Je
Review β„–91

Great service, wonderful people there!

Sz
Review β„–92

John is the man. Hes kind, professional, and provides GREAT customer service. He got a us a great deal on awesome wedding bands. We will continue going to Lucidos because of John.

An
Review β„–93

Goes above and beyond expectations. Lucido is a great man

Mi
Review β„–94

Angela was awesome! Great service

Ti
Review β„–95

Always professional always friendly.

M
Review β„–96

Always the best customer service!

Sa
Review β„–97

Got or wedding rings, pandora charms, and all sizing n work done here....super friendly n great!

De
Review β„–98

Excellent customer service

Ro
Review β„–99

Great service very friendly

Jo
Review β„–100

I had one of the worst experiences in my life in this store , never ever again !!!

Information
81 Photos
100 Comments
4.4 Rating
  • Address:42825 Schoenherr Rd, Sterling Heights, MI 48313, United States
  • Site:https://www.lucidojewelry.com/locations/sterling-heights/
  • Phone:+1 586-997-0011
Categories
  • Diamond dealer
  • Jewelry store
  • Jewelry buyer
  • Jewelry designer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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