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Extra Space Storage
10741 Dale Ave, Stanton, CA 90680, United States
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Extra Space Storage
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Ga
Review №1

The facility is bigger than I expected and Their rates are very competitive!!! Their lot is so big that it allowed you to store your vehicles or RVs. Its a clean facility and their staff is very friendly and helpful. Hugo is a super nice manager and hes on top of making sure his facility is safe and secure. Dora was really helpful when she setup my account and in showing me options for storage space. Easy access from Beach and Katella boulevards.

Jo
Review №2

Great service. Super nice staff! Very helpful! We were able to get the first month free!

Gl
Review №3

Jessica A. is incredibly wonderful at the Stanton location. Although she didnt have the size unit I needed, she found one at another location, made verbal contact with the manager there, set me up at her location; so all I had to do was show up at the Westminster location, check in with office there, get my lock and done deal. Super easy and both locations - professional employees.

Is
Review №4

Loved it super nice staff. Jessica was great always willing to give me a hand and has the best attitude she makes everyone smile and is very easy to approach. She always answers back with a nice voice and really wants to help

Gr
Review №5

Jessica is without a doubt so professional and courteous! I just got off the phone with her and couldn’t have been happier with how she helped me out and greeted me!! Would recommend for anyone.

Ge
Review №6

Hugo the storage manager was and is really helpful towards looking for what I wanted. The process of getting the unit couldn’t have been easier and quicker. Thank you !

Ar
Review №7

Staff here has great customer service !

Ro
Review №8

Visited the location and was greeted by Jessica. She was able to answer all my questions and was a pleasure to deal with. Location was clean and well taken care of. We be back!

Mi
Review №9

My experience here was great! The facility is very clean and well organized. The staff Jessica Andrade was very helpful, kind,and helped my family get exactly what we needed at a great rate!

Li
Review №10

Jessica has very good customer service, was very to kind to me when I asked multiple questions about the property.

Br
Review №11

Move in good but as time goes by monthly rates increased on my 10 by 10 till I finally had enough.At $ 300 a month Id been there 12 damn years and I just kept paying increase.Started out at $ 130 month.

sa
Review №12

I loved Jessica she was very professional & has greet customer service !💗

Au
Review №13

Easy and quick service! Very helpful and informative.

Ka
Review №14

Great service ! And very fast ! Second time bringing them my business !

Al
Review №15

Jessica was a great help today. Easy and fast

Da
Review №16

Would give 0 stars if I could. There is no security here, people drive in after other vehicles, and there are people who have no vehicles who hang out in the area watching people unload their items into their storage unit. Mine got broken into and they cleared all my stuff out of it. Look for a more secure storage space where they actually care about security. Talked to another storage renter, and his unit got broken into and had 2 motorcycle motors stolen from his unit as well.

Sa
Review №17

The employees here are better than in any other rental spot. They treat you with respect.

Gl
Review №18

Jessica saved me a ride to another property. Very kind GREAT SEVICE!!!

Eu
Review №19

Staff was very professional and helpful every step of the process! Thank you so much for making it an effortless experience!

Lu
Review №20

Awesome customer service! Always so nice and friendly when I go over.

Ge
Review №21

Hugo went above and beyond helping me out yesterday. Great job all staff at Stanton extra space storage.

Vi
Review №22

Quick and easy process, thank you!

Fr
Review №23

I am happy to say that I am very pleased with extra space storage and this particular location . The staff is always very friendly and very helpful.. Dora is adorable . Amazing , I feel comfortable with my belongings being stored there and would definitely recommend this facility and location, it is kept up very nicely

es
Review №24

Dora C. Get a 5/5 stars from me and my mom today we came to look for unit and she was perfect 🤩She was soo helpful and I would recommend having her show you around when she there on Thursdays!! She is also fluent in Spanish and very friendly!!!

Ka
Review №25

Great experience with this company - the best prices I could find for a small locker in LA. The 4x5 unit was actually big and spacious (tall unit, you can fit in a twin mattress, lots of space to easily fit a studio apartment).Rental agreement is done online, and they’ve texted me entry details. I never had to go to their office to sign any documents. Easy move out process, also everything done online. They will prorate your move out and refund the difference if you move out before the end of your rental month. There is no need to give them a 1 month notice. Dora, the manager is great and very professional. Thank you!

Es
Review №26

Jessica was a great help with explaining the facility and making us feel welcome.

S
Review №27

Excellent service!! Highly recommended!

Li
Review №28

The hours are great the staff are great and are always working to keep the place clean . I was there a little over 4 years and was very happy there unfortunately one issue caused me to have to vacate the property this issue regarded an assistant manager named Yvette. Drama ensued while My boyfriend and I had separate units there . Apparently she didnt like us to be near each other on the property and tried her best to keep us apart which made me question her about this. I felt singled out and picked on which made me very uncomfortable there. When I notified the manager I got no reply . A week later I was accused of harassment and was told I had 3 days to vacate my unit and the property . I spoke to the district manager and after hearing my side of the story he let me have a month to vacate the property which I went peacefully but still feel I was treated very unfairly and asked to leave a place I was happy at . I would have loved to give this place five stars except for this one incident.

Ro
Review №29

Dora thanks 4 all ur help. She is very professional and helpful. Hugo too.the property is always clean. Thanks 4 helping out.. what I would really like to know is what happened with my fam my files of burglary its been well over a month and patiently waiting I get no feedback and I would like some you know I like to get my money or something I havent talked with anybody on the phone they sent me one letter and you please see whats going on I need some help here

ma
Review №30

Hugo good person good service.

Dm
Review №31

Perfect. I parked my 45 foot trailer in 10 minutes. Price is very affordable. Dora (person from the office) was very helpful and nice. Thank you!!!

Da
Review №32

Dora was very helpful! She was very nice and explained everything in detail. She offered me a discount & im glad she worked with me today at extra space storage.

J
Review №33

My experience at extra space was awesome.staff is on their A game for sure.hugo thank you very much your the man.

Ri
Review №34

Exelent service from JessicaThank you Jessica

Ma
Review №35

Hugo was awesome to work with! He made the process smooth. Excellent service! Employee of the month. Definitely recommend Extra Space Storage.

jo
Review №36

Staff was very helpful and explained everything. We didnt feel rushed. He also took the time to show us all the available units we asked for.

Fr
Review №37

This place is amazing Arsenio provided me with great service went out of his way to get me what I needed not to mention the price he gave me for my unit. I Recommend this place!

RE
Review №38

Theyve made a lot of nice upgrades however it all shows clearly in the price of a rentals it is very high for what you get I just wish they could lower it a little bit and be a little more fair times are hard nowadays

Ke
Review №39

Dora was super friendly. She took her time to make sure I got the correct storage size. I would highly recommend to see Dora. Thank you, Dora!! You are a kind-hearted person.

Ms
Review №40

I love this facility! Dora provided me with excellent customer service. I will continue to do business at this location 😁

An
Review №41

I just got my new storage unit, so far they have been amazing! Arsenio was really helpful when setting everything up for me. Thank you Arsenio! Cant wait to switch over

Ch
Review №42

The Staff at the Stanton California facility on Dale are excellent. Very helpful and great customer relations with everyone I have dealt with. Hugo the Manager helpful and Arsenio very helpful completing the contract and paperwork today. Recommend this location highly.Update: September 2021Manager Jessica at Extra Space Storage assisted me with reviewing our contract. She has always provided friendly, efficient service / assistance. The facility continues to be clean and well maintained. Thank you!

Se
Review №43

Manager Hugo is great! Clean place!!

Ja
Review №44

Customer service is great here but the rodent infestation is really bad.

Vi
Review №45

Awesome service ! Great team at extra storage !

Ly
Review №46

Very easy to rent a space online. A lock was waiting for me when I got to the unit. Grounds cleaner was doing his job. Very clean and no clutter.

Jo
Review №47

Yvette did a fantastic job setting me up with a great match for storage unit for my needs. within 5 to 10 minutes she was able to confirm the size and amenities I needed, cover insurance, locks, site policies, everything - politely and professionally. I knew I made the right decision in regards to a storage site from her handling start to finish. A+ job and will recommend to friends and associates.

Ja
Review №48

The price and location got me here but one month into my rental contract I was unpleasantly surprised to open my storage door and was greeted by an alarming amount of RAT DROPPINGS. When I asked the manager about it he relecuntly lent me the help of the grounds keeper, he informed me theyve had a problem with rats for months now that they are trying to take care of. After all of this, a few weeks later I get a notice that theyve increased the rent on my unit. No thank you.

Pe
Review №49

I rented a storage unit over the phone today and the service was excellent I talk to Hugo was nice and and help I was please with the service

Re
Review №50

We had a wonderful experience during our first visit. She did an amazing job of explaining the benefits and conveniences of storing at her facility, as well as all the available options. She was patient and thorough. The facility itself is immaculate! Happy customer!!

Jo
Review №51

Dora was excellent she was so helpful and i would recommend her to my friends!!

Li
Review №52

Dora is really helpful and extremely friendly, love to come and see her every time.

Ma
Review №53

Easy access, gate open until nine. Saw rats inside running across beams. Probably not a good place for clothing or mattresses

Da
Review №54

Very nice and professional

Ja
Review №55

Had my trailer parked there with part of my tiny house on it... So one crushed front of trailer it un movable. Which causes major damage to the house. And items where stolen... They could not and would not comp me a storage to put other things in side. To secure them. I had to pay 300 to store rest of belonging... Needless to say no cameras in that area.... Security joke... I will be move all my stuff to new storage company.

Tr
Review №56

Great experience with Rosie! She was super helpful and made the process simple for first storing!

Jo
Review №57

The staff here are all very professional and helpful. Clean units and buildings. No problems with burglary like other places Ive rented at. Definitely reccomend renting here.

Ve
Review №58

I dont know where to begin so Ill start from the inquiry. Now, after the headache of dealing with public storage, I contacted extra space storage and was met with my demands half way. Then, after the quality care recieved upon the application process, I felt as if some mystical force on my side guided me there because everything I wanted in unit, was met with way more than I could have asked. I give full credit to the staff. I am greatly satisfied with the serve so thanks and great job!

Ai
Review №59

Excelent service

tu
Review №60

Dora is very kind and helpful.I will recomend this facility to my friends who need a storage.

P
Review №61

Hugo was very prompt at getting me answers and to the point. Highly recommend.

Ev
Review №62

Arsenio was very helpful and polite. He made the process quick and easy!

Ha
Review №63

💕 Jessica is the best

Ed
Review №64

Great customer service

Be
Review №65

Thank you Hugo excellent customer service and price is fair I will recommend Extra Space Storage to all my friends and family 😁

Ke
Review №66

This place is awesome manager Hugo is always on top of things and keeping this place look emaculate!! Been here 10 years and bybfar this is the best this place has always been

Da
Review №67

The worst place you will ever deal with. They push every issue in their favor and only until someone takes it to court will they change it.2 months in the hospital, 1 month post inpatient additional injuries occurred, back in the hospital, all total out of work, communication and ability 134 days. They sold everything out from under me. My trailer with ALL of my personal belongings and memories, my tools (extensive,) and my right to protect myself. The same day I was hospitalized my new van was stolen and all of my tools, pers belongings with it. I had four surgeries the first 3 weeksi was in hospital, not in a position to deal with them, nor was I notified even though I called them and let them know I was in the hospital.

Mi
Review №68

Very quick and very friendly staff. Great location!!! A+++ service!

Jo
Review №69

Great Facility awesome staff!!

R
Review №70

There were a few paperwork problems in the beginning that needed to be cleared up but. After that was taken care of. I am Very happy with the level of customer service and the unit that I chose. I would recommend to friends. & Family. Great hours and good parking.

Br
Review №71

Convenient for me. Parking space works for me.

al
Review №72

Extra space storage is a great place to go to. They provide excellent help and have amazing employees who provide excellent customer service Like Taccara she went over and beyond to help me. I definitely had a great experience.

Ma
Review №73

Storage rep. Dora was very helpful and understanding with situation for the need of storage space

To
Review №74

Sue made finding storage so easy. Thank you so much (:

Ju
Review №75

Yvette was very, very helpful and pleasant. She expertly helped me navigate a solution to an unusual situation. I can’t say enough nice things about my experience!

be
Review №76

Dora, is good service excelent service

De
Review №77

Facility is well kept and customer service here is a plus. Yvette was professional and answered all my questions promptly. Highly recommended!!!

Da
Review №78

A great place to store your stuff

Ge
Review №79

Great serves an very friendly, Dora was very helpful.

Bo
Review №80

Hugo is a great site manager. Starting with the first phone call right up to the final paperwork, he got us exactly what we were looking for, new and clean and at a very good price. We have experienced several other storage companies before, but Extra Space Storage is head and shoulders above the rest. Thank you Hugo!

T
Review №81

So far so good...Despite the sketchy area in Stanton, the ground floor access is preferable to taking elevators etc. making the storing endeavor much easier...

en
Review №82

I would have given this place 5 stars but unfortunately they are very understaffed and only had 1 staff helping out 4 clients. I had to leave and return 2 hours later to get helped. Customer service with Yvette was 5/5, she really knows what she is doing and super friendly.

Lu
Review №83

Excelent service from the desk help Arsenio

Ro
Review №84

Hugo was very helpful. Great customer service as he helped my dad & I get a storage space. Go to this place and ask for Hugo!

em
Review №85

Yvette was very helpful and nice when it came to giving us a space. I highly recommend asking for her when coming to this storage facility.

Ra
Review №86

Dora was a good lady, and explained well.

El
Review №87

Hugo was a big help excellent guy!

Zi
Review №88

Great place ! Taccara took her time to help me out and made sure that I was satisfied at the end . I highly recommend .

Ke
Review №89

Very nice, showed me the unit, & finished up all paperwork fast. Really good service! Very smooth, even though lots of other people & calls came in. Good price & relief from stress of finding a good storage.Thanks

Je
Review №90

Helpful staff, clean units, great hours, at a very fair price! Thanks hugo!

Ed
Review №91

Good Service!

Vi
Review №92

Got my storage space that same day, good price. And the guy was really helpful!

To
Review №93

First time here and I was well taken care off! Got a nice tour and all the documents explained in detail. Highly recommend!

An
Review №94

I’ve been looking for somewhere to park my 35 ft trailer. It took me a while but i was finally recommended to Extra Space Storage. The location was close to my home and work and the price was the lowest I’ve found by $70. I showed up and was greeted by the manger Carmen, who was super friendly and professional. The property is very clean and easy to access. Carmen walked me through the process and got me all signed up in about 15 minutes. I love this place already and highly recommend it. Thanks Carmen!

El
Review №95

Today I went to view a storage with my family, we were helped by Arsenio he was very helpful and friendly.

Vi
Review №96

Just wanted to thank Hugo and Rosie for helping me answer all my questions and concerns. I also want to commend them and the staff for keeping the facilities clean. Thank you.

ni
Review №97

Drug free policy should be implemented

Ha
Review №98

Great staff and great service. It doesn’t get any better than that if you’re looking for a storage unit and understanding staff that would help you with your needs and work with you. Thank you guys for the great service. Highly recommended

Ly
Review №99

Hugo was great!! We are satisfied with our new 10x10 unit. Unbeatable price! Thank you very much :)

Th
Review №100

Dora was awesome!!

Information
57 Photos
100 Comments
4.8 Rating
  • Address:10741 Dale Ave, Stanton, CA 90680, United States
  • Site:https://www.extraspace.com/storage/facilities/us/california/stanton/1000000267/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NDA1MDM5My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 714-236-0551
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
  • Warehouse
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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