My experience with epizontech has been outstanding in every way! I have always had fantastic customer service when dealing with this company- they truly go above and beyond to accommodate their customers! As a double amputee, my mobility scooter has changed my life and I have them to thank for helping to bring about that change.

Wonderful trike. I bought for exercise. But the only chance I’ve had to ride is at the beach. Proud to say I kept up with the group. Took a little effort learning to compensate for the drive wheel being on one side. But it was SO MUCH FUN! So glad I bought this product. Glad I have the extra power installed that pulls me up the hill like a charm. I feel young again.

I while back I bought the electric trike and paid extra for the power boost,waste of money. I was comparing this scooter to another to see if theyre made by the same company. Dont want to get stuck

Nothing but praise. Excellent customer service and fast delivery. The packaging was awesome. The driver called us ahead of time to schedule a delivery appointment. He even said how many of such scooters they had delivered for this company and by far, these shipments are packed the most professional way.

THE BEST shopping experience of my life. Epizontech not just delivered my scooter on time but they also provided me an excellent customer service when I needed a part. The package was more than perfect and the scooter is a dream machine.

I recieved my scooter in good condition , very well packaged. I love the scooter and have recommended it to several other people. I have had some problems with email communication, but am hoping this is not an indication of future customer service. I will find out soon as I have had to contact them about a brake problem.

Most deceitful company I have ever dealt with in my 60 years of doing business. Don’t trust anything they promise!

Nothing but praise. My trike came in a large container secured on a pallet in excellent condition, and on time. After testing it, I have found it to be very stable and comfortable. The charge time was about 1-2 hours and I could go about 35-40 miles without recharging the battery. I live on a hilly area so my trike is powered with the powerbooster, which is a very good option for older people living in such a terrain.My overall experience with epizontech is great.The charger is a fast charger, the frame is very strong.The company emailed me tracking number when it was shipped and took care of everything for me.

Five years ago I bought my scooter from epizontech. Delivery and service was right on time and I got exactly what I ordered. I have been extremely pleased with my purchase. In the years since my purchase, I have had to have some service on my vehicle. Each time I was promptly added on for service. Once there I was pleasantly greeted and to work they went to fix what was ailing my vehicle. A few times I waited while my vehicle was being serviced and left very happy as the problems had been fixed and it did not cost me an arm and a leg. I did have to leave my vehicle one time and each day I received daily calls on the progress of service. After much discussion with the diagnosis, I felt they truly wanted to help me out the best way for me. I left that day extremely very pleased that I chose to do my business with them.

My experience with epizontech was great. The trike arrived as promised. After reading one of the customers reviews below, I cannot imagine how someone could send a product back after using it for a year. But its not my business anyway. It does not require any serious assembly either. My 10 years old grandson could do it for me. I needed an extra part and the company sent it to me with no problem. I recommend them to everybody.

Finally a company that has inventory in the US!! Great job on packing and shipping. The scooter is a real chick-magnet. My wife will be ordering soon. She wants the purple one. Let me know if you have that in stock now. I think you do as I saw it on he website last night. Thanks for the scooter.

Hello at Epizontech!We want to thank everyone who was involved with the order and shipment of our two Cosybike Scooters.A week ago we received our 2 electric bikes. They arrived on a pallet holding two individual boxes. These boxes did not show any abnormal damage and we could immediately release the delivery driver.When the boxes were opened, we could not believe the care and protection that was implemented for the save shipment of this sensitive merchandise. There was such a custom steel frame build around the bike which not only prevented any kind of possible impacts the shipment could be exposed to, but also made absolutely certain that the bike itself remains securely in its optimum shipping position. There were special brackets welded to the steel frame to secure the position of the handle bars, the front wheel fork and the rear motor wheel assembly. What an incredible job you people have done with the creation of this costly steel frame!Did anybody go overboard with this? Certainly not. The bikes definitely deserved it. Not only did we get wonderful and unblemished machines but the mechanical and electrical performance was the next big surprise for us. Wow, do they work! And all the many features we did not even expected and tried one after another; everything works perfectly. Just wonderful!Looking back, the entire purchase procedure has been a pleasant experience and we would like to thank everyone of you for that. Looking forward is even better. Without creating noise or pollution, we will have incredible fun, youthful joy and freedom with these bikes for years to come!We will be submitting more info on these bikes soon.............

The best shopping experience ever. Fantastic scooter at an awesome low price. My email was answered after sale. What else do I have to say?

My hubby order the trike and it was delivered in a timely manner. Our email was answered within 24 hours, so it was a great experience.

I bought my scooter in April of 2017,I cannot say enough good about this scooter. it is well built, reliable, it turns heads no matter where I go,and alot of people inquire about it. I have used this alot in the last 6 months it has always been there for me. If I ever needed another one I would not hesitate to buy one or refer anyone to this scooter. Delivery was a breeze the driver was very professional, he used the lift gate on his trailer to set it on the ground and waited for my wife and I to inspect it before he left, it was in perfect shape.

I am sorely the customer of Epizontech. I purchased an electric scooter from Epizontech for my almost 90 years old brother in law, Korean Army Vet. I had it shipped to my grandson, Lee Hetzler, Disabled Army Vet and single father because I was told there was some assembly and he is very knowledgeable in mechanics. First of all, it was not delivered in 10-14 days, as they tout, but more like a month to six weeks. My grandson assembled and tested the scooter, as I requested him to do for me. I wanted him to make sure it was safe for my 90 yr old brother in law. It toppled when he took it out. It is top heavy. He was only slightly hurt but it could have been disastrous if it was being driven by my brother in law. The actions following this situation have been appalling. My grandson, in looking for resolve was responded to with no help, refused service and then in an attempt to intimidate him published his private information on their website. (age, address, phone number and email address, even putting a photo of his street on their website) Even though they delivered to his address they called him a fake customer and wrote he was trying to get free things.Until this review I have had no communication with the company, not that I havent tried. I just received a letter from them stating that they have auto power per their policy and have withdrawn $1,552.03 for shipping from my account. I paid in advance the full price for the scooter which included free shipping. I am senor and not techie. I purchased this scooter over the phone. They will not answer phone calls for support after the purchase is complete. .

I would NOT buy anything from this company. I bought a CozyTrike and I had to pay someone to put it together because it was so complicated and it came with no instructions. Then, I toppled over when I was riding it. It is made from very cheap materials and the bike is not sturdy like it says it should be. They also do not stand behind their product. I tried for almost a year to get my money back (I know it was past the return date but the quality was NOT what it shouldve been) but they lied about sending me a refund and then they finally just refused. Very rude people to deal with. Take your business elsewhere.

My friend bought a ebike from them and I tried to call them on his behalf and they hung up on me. The ebike broke after 3 months and they havent honor his 75$ bought warranty. Its a shame that they have screwed him over like this.

I am sorry to be in such a hurry with my review but my wife wanted me to do this. She received her electric tricycle but she forgot to order the special charger so she called the company and they sent her one because as they said we are special customers. I dont feel any entitalement or something but this was a good gesture and we are in love with the trike. she had already put over 120 miles on it and uses it in rain and snow. takes the dogs for a walk every other day.takes the dogs for a walk every other day.Make sure to charge the battery once a while as you need to k now that it does come with its own charger at no cost but my lady also wanted the special one in case we do not use it while on our 3-4 months vacation in Florida.I realized that you need to adjust the seat to your height and make sure to have air in the tires but it is quite normal I think.The large basket is jut marvelous to use it for the dogs, they love it so much. Thank you very much.

Just recieved my fat tire recumbant etrike. It arrived on time and seems to have all the pieces. I have yet to take it out as I am still doing some final assembly. If there was anything that could use improvement it would be assembly instructions. There was very little help from the book of about 10 pages. was very limited on photos as well as iui important assembly instructions. There was also no information regarding the electronics. I have some background on putting bikes together so I am managing with it almost completed. As for everything else it was above my expectations. On time. Complete package. Trike is ofAverage expected quality for the price.. and friendly , helpful staff that returned inquiries with 24 hrs. I would recommend epizone tech to family and freinds. Five stars for honesty, integrity and an all around good experience. Brandon mitchell.

First I was skeptical ordering my tricycle from epizontech since I have never dealt with them before, but after careful consideration and research, I purchased my new electric tricycle.Obviously, they are a factory so their business hours are far from Wal-Marts but they responded to my email within 24 hours and directed me to the right direction.The tricycle came on a large pallet, very well packed, and BEFORE the promised delivery time. This is the best thing ever! Very easy to use, fun to ride and helps me with my shopping trips every day. Otherwise I could not get around due to my age and the fact that I no longer have a drivers license. I even put a child seat on the back to carry my grandchild with me when my daughter is at work. Just ask her, and she will tell you how much she loves it!!!

This company rips off seniors. They take your account information on your layaway and do not allow you to cancel an order even after three days. They will continue to take money from your account and will tell you you cannot cancel.

Do not provide Epizontech with your bank account information. They claim this is a protected transaction, good luck with that. I bought a 3 wheel trike that was supposed to be $2460.00. I did not think much when they added $138 and said it was tax, although it came to New York from CT. Then, weeks after I took delivery, they added a liftgate charge, the company simply took $125 from my bank account without my permission. They simply wrote themselves another check. The bank was unable to stop the action because I provided the account information to them.Beware, the product did not come in the condition I was led to believe it would, it took an experienced mechanic 3 hours to assemble and adjust. The only instructions.... a video online without words. No manual, nothing to rely on if you want to get warrenty work done. Many sub components that were assembled were not tight or misaligned. The free accessory of a sun bonnet... it was a rectangle of black muslin cloth without a hemmed edge on it, and the frame for the bonnet, flimsy as heck.The biggest problem is that the web site has all these American flags and indications that these are American made products. It is not in any way, the box had markings that indicate that this bike is a Chinese product.This disabled vet is very unhappy, and they wont even answer a phone, dont buy from a company you cant talk to. I am out over $250. If it seems you are saving alot.... you are not!!!!Buyer beware.One week after my review Epizontech posted their response, unbelievable!!Calling me a fake review is unconscionable. This is a adding insult to misrepresentation. I most certainly was their customer. They are obviously not honest. Here is my receipt. All buyers, beware!!!I am also posting a picture of the box the bike was delivered in. Not a real customer.... cmon man!

Fast shipping, Great packing. Will buy again!

These guys are terrible. Responsiveness is terrible. I paid $450 for a battery and it is not working as it should. I asked for my money back!

Battery didn’t charge when I tried to arrange anything no answer I wasted2000 dollars never used the scooter ‘

They are awful. Missing parts. No instructions. Thieves.