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ACIS IT Solutions
1950 S Glenstone Ave Suite G, Springfield, MO 65804, United States
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ACIS IT Solutions
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Je
Review №1

Called ACIS on Friday before the 4th of July Holiday with an emergency, we had no access to our main computer, payroll due out. They had a tech out within 2 hours of my call and I was up and running again that day. Fast, friendly and reasonable! I couldnt have asked for any better service, they definitely made a life time customer out of me. Thanks!!

Ni
Review №2

I’m the owner of a digital marketing agency and I am so impressed with the quality, speed, and professionalism of the work produced by ACIS IT Solutions. Just today, we had a mutual client that had an issue on their internal network. Travis was able to help all involved quickly resolve the issue, despite the fact that we hadn’t even finished our morning coffee. In the world of IT, things don’t always go as planned. That’s why you need ACIS. They are always there for their clients when they need them. I have been referring clients to them for years, and will continue to do so. I believe they are the best IT support firm in Springfield and I know that the clients I’ve sent their way are in full agreement.

kc
Review №3

David was great, and very professional! I would recommend!

Ro
Review №4

Reasonably priced, great quick service. looks for what is in the customers best interest. this is a keeper

Fr
Review №5

Fixed my computer in front of me in under 20 minutes and didn’t even charge me, super nice guy, fun conversation. 10/10, out of all repair shops in Springfield this is the fastest, cheapest, and most professional one.

de
Review №6

Did a great job, have used them in the past and will use them in the future

ga
Review №7

I called acis because my computer wouldnt turn off airplane mode. I didnt expect the level of service i received. I talked to David and don and they both did their absolute best to help me. they even allowed me to do a facetime chat when remote help wasnt available. Definitely the best customer support i have ever received.

ca
Review №8

There are not adequate words for how much I appreciated their service. My computer crashed & I paid another vendor to restore it. I was not happy with the results-but at least I had a working computer. It crashed again within days. I took it in to ACIS and they worked magic! It was restored to near perfect pre-crash condition. In my opinion they went above and beyond. I just wish I had gone to them first. They are super nice to boot.

An
Review №9

I am a senior with limited knowledge of computers. I had a problem this morning that I needed help with. Looked on line and found good reviews for ACIS, called them and was able to bring computer in today. They were polite and able to help me same day. Very pleased with their service and would definitely use again.Step 2) Click one of the sites below and share your review online:

St
Review №10

ACIS was recommended to us by another IT company in Springfield, which speaks volumes in itself. Our Office 365 migration was slightly more complicated due to the logistics of our employees locations (6 states and 1 out of the country). Travis and his crew were patient, knowledgeable, responsive, and did I mention patient?! To say that they dealt with more than their fair share of issues is an understatement, but they stayed late to be sure we were up and running as quickly as possible, with absolutely no complaints. They have taken multiple phone calls since the migration and always been professional and friendly. I would highly recommend them, and cant thank them enough!

Ke
Review №11

Our experience has been nothing but amazing. David is funny, smart, helpful, and truly cares about you and helping you solve your problems. He gave us a range of options and solutions that could fit our budget and recommended a stepped approach for things beyond our budget. He finished the work crazy quick - during Christmas week!! Most important to me personally after a really terrible experience with the Geek Squad - he was respectful and didnt talk down to me. Thanks David. You can bet well be back and well send others!!

Re
Review №12

What could have been a frustrating experience became a most pleasurable one because of how well ACIS took care of the situation. Dave, the man who fixed my computer is just the best to deal with. Kind, funny, thoughtful, just an overall great experience with this company. As far as my computer that I received back 3 days ago is working perfectly. Dave replaced the fried hard drive, saved all my documents and pictures, and put in a much quick processor. I have an online business and am on my computer way too much so the speed is much appreciated. My laptop is 3 1/2 years old and its like getting a new computer for a quarter of the cost. I am very pleased and have already recommended others to this company.

Ka
Review №13

Dave is great! He got our sons computer back to us as soon as possible and did a great job on the repairs. We definitely appreciate him. Would definitely recommend ACIS!

Ro
Review №14

David did a splendid job of setting up our new laptops (2) and transferring needed data from old laptops to new. After a slight glitch, he was totally patient with my questions and showed me how to do things which might be simple to a younger, more technically proficient person. ACIS will be recommended to all.

Jo
Review №15

All around great experience. First time I have ever required the assistance that they offer and it was spot on! Very polite and friendly, while also being very knowledgeable. Would highly recommend their services to anyone, as I will be back myself.

Ch
Review №16

David helped me out with a hardware issue that was simple for him but difficult for me and gave me some very practical solutions. I was a call in walk in for the first time and got immediate service. I will use them again when the time comes. Would recommend for prompt, direct and practical solutions.

br
Review №17

I dropped my computer this morning which is my life and took it to Acis to see if it could be fixed...well sad note it wasn’t worth fixing. But as I’m at Best Buy trying to find a new one I was able to call them and they helped me decide. They were also able to transfer everything from my old computer to the new one and bingo bango it’s perfect! Hands down amazing place!

Ch
Review №18

ACIS is always there in person or remotely when something goes wrong at work. (Lorenz) They have not only come to the rescue but saved my bacon more than a few times. Great bunch for all your IT needs.

Co
Review №19

They have the nicest employees. I brought my Pc in and they fixed it in under an hour. I highly recommend this over best buy.

Se
Review №20

Great customer service. This guys worked hard to service the computers fast. Great quality of work.

Ry
Review №21

My old repair center closed up and i was worried about finding a new. I had lightning hit my office and zap my computer system. I found this company and boy am i glad i did. They went way above and beyond to take care of me. Including staying late to make sure my system was back up and running on a new system the same day. I really can not praise them enough. The customer service they provide is second to none and rare to find these days. If i could give a 100 stars i would.

ti
Review №22

Amazing group of people! They are upfront and honest with you. No B.S.I went in for what I thought was a simple repair and they did a diagnostic and found out that the computer was toast. They reccomended that I purchase a new computer instead of putting money into fixing this computer. They dont sell computers there and they didnt charge me for the diagnostic so I know it isnt a trick to get me to spend money. The were with me from start to finish as they told me the best place to get a new computer and helped me set it up and get all my family pictures off the old toasted computer to the new one. Thank you to the guys at ACIS!!!!!

Sa
Review №23

Travis and the staff at Acis Computers have been managing our domain registration for years. As the default IT department of a large and growing church, I have always appreciated their courtesy and excellent customer service as much as their expertise in handling all things related to our online presence. Even though we are a relatively small client and right now only take advantage of a small portion of the services Acis provides, they never treat me as small or unimportant.I was so impressed by the way they recently solved a issue with the churchs change of website hosts, I have decided to move all our email hosting to Acis. Although many online hosting providers advertise one-stop-shop services, nothing beats having a real, live specialist in your corner!

Th
Review №24

Dude I went to Beyond Computers on Sunshine the guy told me I had to give him $45 to start to put the stand on my iMac I asked him for a solid price I’m not about to give you my $45 and then you tell me it’s another $100 for a repair. So I went over to see these guys. Super helpful I mean so helpful I was out of there in ten minutes. ACIS is Good!

ti
Review №25

Brought my gaming computer in with a no booting issue and David was able to get it up and running Sam day!!! I was a walk in no less. No appointment !!

Ja
Review №26

Ryan was very helpful and knowledgeable. The work was done in a timely manner and they quoted me a price when I dropped off the laptop that was very close to the actually price of the part. They were friendly and answered all of my questions. I highly recommend them.

Br
Review №27

Cheaper than what I expected! Was told it would take between two and four days and it took one. Computer is back and running more efficiently than before. Very pleased!

Ty
Review №28

I was in town for the week for company business and continued to have a problem that started before leaving home. After looking up the best computer repair places in Springfield and came across ACIS and learned first hand that all the reviews were correct. The outstanding and prompt service that i received was excellent and thorough. Not only was the problem solved correctly and quickly I was giving advice on how to prevent this from happening again, plus a few troubleshooting tips to better determine the problem. The friendly and knowledgeable technician was greatly appreciated and will be the reason that I will definitely be returning to ACIS for any computer problems that I have when I am in town. to keep the problem from possibly coming back.

Me
Review №29

Acis is great! they have great services for a great price. the employees are always knowledgeable and willing to help. they dont talk down to me even though im older and have no knowledge of computers. David looked at my computer and made recommendations on what i needed and gave me options. I will make sure to use acis for all my future needs and tell my friends to use acis.

Ba
Review №30

Review:I had my laptop serviced at a big office supply store and they removed my office program. I had no access to my excel and word documents. I brought my laptop to ACIS and they fixed my issues and had me up and running in no time. I am extremely happy with their service.

Al
Review №31

Amazing computer repair store. Competent, listens to customers, and will even explain what theyre doing to the non-tech savvy in a way that makes sense. Very courteous and reasonable prices. Only place I take my computer!

ga
Review №32

I recently tripped over my laptop power cord and my laptop fell off my desk and hit the floor. I couldnt get it to turn on after that. I called ACIS and talked Dave I think. He was upfront with me and told me that it could be costly but would do a diagnostic to see if it was was worth fixing. I got there and he looked at it right away and got it to turn on. He didnt charge me for looking at it and told me if problems show up again to come back.I will definitely be back with any other problems i have and will recommend all my friends and family to use ACIS

Ta
Review №33

Travis has been handling our computers/server at Meek Chiropractic for almost 10 years. Acis Computers is very knowledgeable, prompt and treat you like you are their only priority customer. Most computer issues in our office are emergencies because we rely on our computers for patient care. Travis always takes care of us. Not only are they incredible people, but also are very affordable unlike many of the corporate computer service companies.

Ap
Review №34

I would recommend ACIS to anyone. They are great! Friendly, fast, and the prices are very reasonable. This is my new computer repair shop.

Je
Review №35

Friendly service and knowledgeable staff make this my go-to place for tech help!

DE
Review №36

Travis and his crew are very knowledgeable in the IT industry. They are always eager to help at any given time and prompt with return calls. Everyone is polite and friendly. I highly recommend ACIS Computers for all your computer needs. Their pricing is fair, and most importantly, I trust them!

C.
Review №37

Fantastic IT shop for your business, they provide what I call invisible IT, just pay them to do their job, trust them, and get out of their way. Your business life and family will thank you.

Cl
Review №38

These guys are great. I first encountered them when my laptop charging cable wouldnt work anymore. I brought in my laptop without notice and they were able to help me get a fairly priced charger that worked in a matter of minutes. I came back to them a second time because some screws had fallen out of my laptop and the trim pieces were coming loose (my laptop lives a rough life). The guys at ACIS took the time to rummage through used screws for a few minutes to find some that would fit and got my laptop buttoned up. On top of that, THEY DIDNT EVEN CHARGE ME. As a poor college student, this means the world to me and these guys are now my go to for any computer needs. Thanks fellas.

Br
Review №39

ACIS IT Solutions is by far the best place to go for any of your computer needs and especially when you are working with super computers and SuperMicro SuperServers and that running two CPUs Intel Xeon 2699 v4 22-core 44 threads setup also with 8 GPUs! You cant have someone who doesnt know what theyre doing when it comes to servers that cost over $40K. But I will trust ACIS IT Solutions on anything and everything I get to add to my network and rack. Charles is my guy he is an awesome dude as well as being very knowledgable on anything computers or servers!!!

Ar
Review №40

Great customer service and real knowledge of computers. Have been there twice and both times I realized how great ACIS really was. Recommend to anyone for computer sales and service.

lu
Review №41

I really like this company. I had a problem with my mouse pad on my computer. I called the store and was given help over the phone. Even though I was not at the store. This didnt work. So I took my computer to the store. I was very pleased. I live in Lebanon and they were able to get my computer fixed in an afternoon. Which saved money and time. They also did as a extra service, a malware scan and updates. My computer runs better then when it was new.

je
Review №42

Came in to repair the power jack on my gaming laptop. Fully repaired and didnt try to sell me on anything or overcharge. Very helpful and friendly service! 10/10 would recommend and trust again with my system

ch
Review №43

So thankful to have these guys as my business neighbors!!! Being technologically impaired as I am, they have helped me with several issues. They are very friendly, knowledgeable, and all around nice guys. I highly recommend having them as the go to IT business!!!

As
Review №44

Amazing customer service!!! The gentleman that worked on our desktop was very kind and understanding!! They are very good at what they do and get the job done quickly!! Nor do they charge an arm and a leg for the work done!!

Sc
Review №45

Travis and his team at Acis computers have always been able to fix any problem that have crippled my PC. The service is the best I have found in the area. I would highly recommend his team if you are experiencing any issues with your PC, or anything computer related. Keep up the great work Travis!!Scott Crosby

Cy
Review №46

These guys are great! A reasonable price and they get the job done quickly. I wouldnt trust anyone else with my IT issues!

Sp
Review №47

They are always helpful over the phone, and that often solves the issue. They will mess around for a while on a simple project and forget to charge, or refuse to charge. They once handled my HP which was still under warranty and got all the fixes taken care of because they have so much experience with HP. They upgraded and cleaned up my sweet IMac from 2009, and Ive milked it for a whole year!

Br
Review №48

Called to get help with a wireless connection problem. Helped me out and saved me money. Very polite as well. I will be going to them for any future problems. Its nice to find someone who knows that you gain customers by having good business ethic and being fair and helpful instead of just charging 85$ for one hour when its something i could have handled myself. Keep it up! :)

Th
Review №49

Travis has been my computer guy forever. Ive never been disappointed in his work. The thing I appreciate about Travis is that he is a business owner himself and couldnt be more in tune with those of us who own or operate small business. Hes prompt, reliable and I havent ever seen a computer problem he couldnt fix.Most of us go into crisis mode when computer problems occur and when it absolutely, positively has to be fixed right now, I call Travis at Acis.

Jo
Review №50

Travis and his Acis team provide excellent service and follow up. They are exceptionally knowledgeable in their field and our firm uses them exclusively to help us maintain all of our network and computer systems.John Dodson

Ju
Review №51

We had a wonderful experience with these guys after our computers got infected with malware. They were extremely knowledgeable with all of our questions and got our computers back to us very quickly with a small fee. The computers work great and will definitely return to them if we run into another problem in the future!

21
Review №52

They are my go-to for computer repairs. Prompt responses, fair and reasonable prices, nice guys. Its like having your own IT department!

Pa
Review №53

We used ACIS because of the reviews that we read here. I must say that we were not disappointed. The customer service, repair and price were beyond our expectations. We will never use anyone else. Trustworthy, honest and upfront.

Mi
Review №54

Great customer service experience. I had already tried a few things myself to fix my laptop and Acis told me a few more things I could try on my own if I wanted to. I decided I was done messing with it and turned it over. It was done one working day later and with a bill of one hour labor. No diagnosis fee, just a computer that works now.Very professional.

Mi
Review №55

Have been taking care of my computers for years. I recommend to all my friends with computer issues. Great Work...Fast...Great Prices...Great Guys.

Ma
Review №56

Travis and His Techs are the best! I love their personal service, expertise and attention to detail that they provide. We have found their pricing to be better than others in or out of town!

Dr
Review №57

Travis and Charles are always knowledgeable and helpful as they troubleshoot and fix our tech issues. We appreciate their excellent service!

St
Review №58

Travis and his team are the absolute best. From IT to phone service, he keeps us up and running daily. Also, with his monthly contract, we have immediate service 24/7!

Co
Review №59

Hands down the best IT team around. Knowledgeable, courteous, reliable and on time! Great group of people to work with.

Ro
Review №60

Appreciated the time taken to help me with my wireless connection problem. Very professional and customer centric. A pleasure to work with.

Ho
Review №61

I remember I went a while back to get a computer repaired. It was not a cheap fix, but it definitely did the job. They handled it quickly and I would definitely recommend it to anyone.

Bo
Review №62

Charles, Travis, and all the guys always take good care of me. They take the time to explain the problem, how they fixed the problem, and what to watch out for in the future to eliminate problems. Charles has gone the extra mile for me. That is very much appreciated. The guys are customer friendly! They will get ALL my computer business.ThanksBob Haynes

Ch
Review №63

Quick turnaround, Very reasonable pricing, Stayed in touch via phone. Very satisfied, great organization.

ch
Review №64

My precious gaming desktop took a dive. Literally. Right off a desk. I thought it fried my mother board, no boot screen or anything. 10,000 calls in, and nobody In this town carries motherboards. Wow really? I thought I had the problem figured out. All signs pointed to the MB right? To be certain, I stopped by Acis and they were quick and attentive to what my problem was. I brought Sally back, and within 5 minutes he had it fixed! A CPU cable came lose towards the back of the PSU! And he didnt charge a thing. Best customer service around! Extremely knowledgeable.

Ch
Review №65

Very helpful and have parts for computers that you wouldnt normally be able to find

Tr
Review №66

ACIS hosts our website and email server. If I ever need help with something they are very quick to respond and handle it promptly. Their pricing also seems very fair. We have never used them for data cabling, computer repair, or their voice services.

Ra
Review №67

The staff was immediately responsive and provided great service for a very reasonable fee. I will definitely use them again.

Bi
Review №68

ACIS is worth the hour drive for a computer repair. They not only fixed my laptops back cover by replacing and reattaching the frame, but they, also, recovered the royal blue screen of death screen to restore the image of the computer and updated it! They rock!!! Thanks guys.

JW
Review №69

Amazing work!!!! If you need network help or a computer back from the dead. This is the place to go. Travis and his team are the best around!!!

Ko
Review №70

I asked them to download Ubuntu Linux 14.04 LTS and burn it to a disc, and they had no problem doing that for me for only $5. And I was able to pick it up within the hour of requesting it. Quick and easy.

Dw
Review №71

Great folks. They got the problem figured out and had options to discuss with me to get the machine fixed and back to work. Everyone I dealt with was polite and professional.

Ra
Review №72

Farris Mortgage just began using ACIS Computers a few months ago and we are more than impressed! They are extremely knowledgeable, very courteous and friendly, and always ready to dig in and figure out the problem so that it can be fixed correctly and quickly. We recommend ACIS to everyone!

M
Review №73

It was great. I felt like such a valued customer. Way better than my experince at Best Buy.

Co
Review №74

Clean store, very friendly staff, and great rates! Had problems with a couple of my computers and Acis got them fixed right up for my fiancé and I. I highly recommend this store if you have any sort of computer problems & Charles is very awesome to work with. Thank you for all of your help!

Co
Review №75

I was actually asking if you guys sell parts? I was wanting to build a better gaming rig and wanted to know what I was getting for my dollar, this was not a rude question I just like saving my money like most people😊

Gw
Review №76

The Walnut Grove R-V School District contracts with Travis and ACIS computers to do all the tech work in our school district. Travis and his staff are friendly, extremely knowledgeable, dependable, and capable of taking care of all our districts needs. I highly recommend Travis and ACIS Computers.

Da
Review №77

Travis at ACIS has always been reliable, fast, dedicated and very reasonable on his charges.If you want the personal attention approach, call Travis, you wont be disappointed.David Ransin.

Mo
Review №78

5:45am at an airport returning from vacation is the last place you want have to deal with an IT issue but thats where I found myself on Monday morning after a text from the office told me that our VOIP phone system was dead. After checking a few things I texted Travis and explained the situation and that I was boarding a plane headed to Springfield. Travis told me not to worry and they would take care of everything. I boarded the plane and had no worries that the problem would be fixed well before we landed. Travis immediately sent a technician with a new POE switch to our office in Joplin and had the phone system back up and working ASAP. By the time I got to Springfield the crisis was past and everything was back to normal. Travis and the crew at ACIS IT Solutions give you the peace of mind that things will be taken care of promptly and correctly the first time. I highly recommend ACIS IT Solutions for everyone.

da
Review №79

ACIS computers is a great company to have service all your networking, computer and IT needs. They have the knowledge and skills to come up with solutions for complex IT situations .

Da
Review №80

The service was very prompt with a call very soon in reply to my message, the work was done perfectly and the price was reasonable!

Te
Review №81

Everyone was polite and knowledgeable. My system was repaired in minimum amount of time at a fair price.

Ju
Review №82

Ryan fixed my computer problem fast and efficiently. Highly recommend!

An
Review №83

The level of support and knowledge that ACIS brings to my business is unparalleled! I have been incredibly pleased with their helpfulness and service.

Je
Review №84

Avis helped us out with a PCI compliance issue. On time, effective! effective

Ke
Review №85

Very quick and reasonable. Would recommend them to anyone. Thanks

Er
Review №86

Friendly and professional staff that took care of the problem with great care and speed of service.

Gi
Review №87

They did a great job if i was you i would go to this place to get my computer

Sh
Review №88

These guys always know what they are doing quick and efficient and reasonable

Do
Review №89

Our travel agency, The Travel Group, had ACIS and Travis do our complete system installation in 2000. An excellent installation. Since then ACIS has maintained and serviced our computers, networks and printers. They do a super job, they are here promptly, diagnose and treat the problem quickly and are available when we need them, We recommend ACIS without reservation!

Be
Review №90

I hired Acis computers to work on my desktops and troubleshoot some networking problems I was having. They did things in a very timely manner and charged a fair price for it.

Br
Review №91

ACIS is truly awesome. Our team at Loehr Chiropractic & Acupuncture can concentrate on what we do best, because ACIS keeps our systems running smoothly. They are there for us whether we are expanding our current services and need the software to integrate smoothly with our current systems, or we have a technology related question that needs guidance. When it comes to my job, I sincerely appreciate that IT is one area I dont have to think twice about. If there is an issue, I call the experts at ACIS. Thanks for your outstanding service and taking care of your clients:D

Ma
Review №92

Quick and reasonable, would use their services again

mi
Review №93

Stay away from these guys, they have a accuse for every time their emailserver is not working. its always someone else!!!!

Te
Review №94

Travis and his team have always been able for correct a problem we may have. Friendly and prompt. I always recommend ACIS Computers.

Wi
Review №95

As Always, Terrific service, could not be more pleased.

Co
Review №96

Nice employees and good proces, no reason to not like Acis!

Ba
Review №97

NICE JOB BUILDING MY COMPUTER. VERY SATISFIED GOOD PRICE.

Ji
Review №98

These guys do great work, youll be pleased!

Na
Review №99

Always very helpful! Thank you!

La
Review №100

Staff at ACIS are very knowledgeable and helpful. Highly recommend.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1950 S Glenstone Ave Suite G, Springfield, MO 65804, United States
  • Site:https://www.acisitsolutions.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 417-823-7100
Categories
  • Computer support and services
  • Business management consultant
  • Computer accessories store
  • Computer consultant
  • Computer networking center
  • Computer repair service
  • Computer security service
  • Computer service
  • Computer store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • Onsite services:Yes
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