user
Super SmartPhones
7015 Old Keene Mill Rd #103, Springfield, VA 22150, United States
Appearance
Super SmartPhones
Comments
Ja
Review №1

Purchased my phone here and have had no problems. An ethical company that care about selling quality products to their customers. Keep up the great work!

Mi
Review №2

They are super fast and have very fair pricing! I’ve been multiple times for different devices, they’re the best!

Cl
Review №3

I went in to fix a cracked screen on an iPhone XR. They fixed it for $100 in about half an hour, and right before closing time too. The outside of the building doesnt look like much, but the employee was friendly and the service was great.

Mi
Review №4

I had used them few times in the past for broker screen. But last time, I took in my Iphone 8 plus to have home button repaired. After only about a month, home button started to have problem again. to make the matter worse, after about 4 month, entire phone screen started to come apart. I was not in the DC area at the time so I took the phone in for repair at a different place, and the technicial told me that the home button was not properly installed and the screen was not put together right way. I ended up paying for new home button and a new screen. Not a very happy customer.

Si
Review №5

Can be a scary business to deal with or do business with them male owner. After you left with their phones becoming your phone(s) after payment purchase. there is no guarantee they will help follow-up questions should you get stuck with one of the steps to set up your phones.

Se
Review №6

I dropped my phone twice in a row, cracked it both ways diagonally, like a backwards y- brought it here on my way home from work- $82 (iPhone 7) with a screen protector and taxes. They got it done in like half an hour, and I got to watch Mr. Bean. The guy who immediately came out to help me was super polite and helpful, I wish I’d asked his name (and his number). He was also really attractive, and fixed my screen perfectly. I’m gonna recommend this to my local friends and try to remember this place next time I manage to break my phone. 12/10 service, price point, and experience. Seems to be a family business as well. Hope they’re doing well.

Aa
Review №7

DO NOT BRING THEM YOUR IPHONE! I brought in my iPhone 8+ for a cracked screen repair. When I came to pick it up they told me my phone was dead. It is now a brick. They told me there was water damage in the phone and somehow when they opened it up the phone was bricked. No apologies. They offered me a ridiculously small discount on an already overpriced used 8 plus. I just brought it to the Apple store and they informed me that whatever works was done to open the phone was not done properly. Do not trust the work of Super Smartphones! If they do mess up they will not make you whole.

Pa
Review №8

I find this place on craigslist with good price on Note 9 I was looking for.I text to confirm if they have it, and I drive all the way from Manassas to get, I liked the phone, the guy even clean it for me. And when i try to pay for it, he explained that the phone is actually $100 more and the add on craigslist is mistake. Lost my entire morning, time, gas to get there and to be disappointed from unfair business tricks.May be they are good, but I dont appreciate when people lied about their products.See photo, add is ccx still up...Scammers

Sa
Review №9

Best place to buy used phone 📱 from . I purchased iPhone 8 unlocked used for 8 months and no problem whatsoever. Will buy from here again .

Ha
Review №10

Always great customer service. Quality work done on your phone and consistent support with any of your needs.

Ha
Review №11

Wonderful place of business. They always show emphatic support and go above and beyond every single time! Coming here was a great decision and I plan on doing business with them for a while. I highly recommend.

am
Review №12

This place offers the best quality and customer service in this area. The trained professionals give accurate time estimates for repairs, mine took only 10-15 minutes. I was so happy with their service that I bought a phone from them which still works perfectly. They offered a month long warranty on the phone they fixed as well as the one I bought, but I ended up not even needing to use it. I highly recommend this store for any of your cell phone needs.

ma
Review №13

Walked in for a repair to my iPhone 6s GPS antenna and it was done pretty quick. The next day the issue/bug still occurred, so I called the store and they told me to come back. The manager talked to me and took it upon himself and looked through and found an additional defective part, then fixed it immediately. He went on to give me a screen protector/install at no charge for the trouble and my time. Overall great customer service and very timely with their work...beats waiting in line at Apple or other big box stores for hours and to pay 3x the price.

He
Review №14

Great prices and great service

Ay
Review №15

This place is the best place to go to to buy the cheap but best quality phones. Ive bought over 10 phones here at an amazing price.

Sh
Review №16

I was waiting in their parking lot for them to open this past Saturday morning. I was first in line, was quickly helped, and charged a very reasonable price to replace my iPhone 6 screen. Great service!

Ho
Review №17

The shop is located right by the Mixing Bowl where all major highways connect so it was very convenient for me to stop by after work. The repair was quick and easy and a younger gentleman named Ahmad helped me. Great work with the iPhone 6 repair. Thank you

Da
Review №18

Great Samsung note 9 repair!!Got a text on Saturday that my repair part for my rear camera had arrived. Went in with no appointment. Masood at the counter told me it might take up to 2 hrs to repair since Amir, the only repair tech, was repairing another phone. Said I would wait in my car. 40 minutes later my phone was fully repaired n ready to go. Masood even put on a new complementary sreen protector since they had to partially peel my old one off. All around, great service.

Yo
Review №19

Masood they have a good customer service also when you get there you will get good deal

Wi
Review №20

Fantastic help, customer service was quick and attentive. Went in and had a cracked screen, the employee working was able to fix my screen in less than 15 minutes. Price was great and screen works 100%

Al
Review №21

Professional, courtesy, and probably the most affordable repair/cell phone shop in the area...they run a tight ship, but each of their employees were extremely helpful and polite. Thats all that matters to me. Definitely would recommend this place to family and friends.Purchased an iphone from them, and few months later, cracked the screen, they had it replaced like new.

So
Review №22

Awesome store, I buy phones from here to send to my family in Afghanistan! Always unlocked and I never have problems with them!

Te
Review №23

10 AM is open

La
Review №24

Drove out all the way from Ashburn for Super SmartPhones because this is THE BEST place - absolutely incredible service Masood!! Thank you again!!

da
Review №25

Great price on phones and excellent customer service!

Wa
Review №26

Fixed my Samsung Note 4 LCD couple days ago and it works perfectly. I recommend their service. The store is also interesting, they have nice cases and phones for sale for good prices.

Ta
Review №27

I was dreading to look for a place to fix a iPhone screen because usually most places over charge, but this place was a life saver! Great prices and very quick. My daughter is very pleased.

Sa
Review №28

Super SmartPhones is a fast, friendly, and easy way to buy a phone or get yours serviced. The staff is very helpful and you get exactly what you need quickly and without a hassle. Highly recommend to family, friends, or anyone who wants to get a phone and great customer service

LM
Review №29

Super Smartphones has outstanding customer service. I had a water-damaged Android. The technician was courteous, professional, efficient and quickly diagnosed my issue. Although my phone was not salvageable I came away feeling good about the whole experience. They even loaned me a phone while mine was being diagnosed. I should add that I had purchased the phone from Super SmartPhones and it served me well until it went into the sink.

Ji
Review №30

Amazing service and very fast!!! Cheapest price and would definitely recommend to someone else.

Do
Review №31

These guys sale used, refurbished, and new phones. They also do repairs, even though I have not needed that service. But what they do well is customer service, and assuring customer confidence. Highly recommended

Ty
Review №32

This is the best smart phone store ever .......

Al
Review №33

Very professional and officiant repair service location. Apple has a wait line at the Genius Bar that takes hours to almost days to complete the task they do here in nearly 15-20 mins. Also its almost half the cost. Would highly recommend because there customer services was amazing too.

De
Review №34

The employees had great customer service in asking all of my questions like I found out they do more than screen repairs on a phone they also can repair your phones audio system if it is not working properly. They gave me the best option for an iPhone 6s Plus at their best price and I would definitely recommend them to whoever ask about the store

Bu
Review №35

People arent giving them 5 stars because theyre bored with nothing better to do. Everything about these guys is 5 stars, product quality, lowest prices, professional services, all packaged under phenomenal customer service.

Mi
Review №36

Bought so many phones and sent them to Africa and all of them r doing good!!

La
Review №37

Thank you for doing a great deal to fix my phone! Great customer service and will definitely recommend

Ma
Review №38

Great customer service ,they fixed my phone and bought few charger with good deal.nice sales person and Very knowledgeable about phones and answer any questions

Da
Review №39

The owner gave excellent customer service. I had a minor issue with a sim card that when I changed carriers, the phone I bought could not read the new sim card. The Owner took the time to fix the issue.

Mo
Review №40

I have been this place couple of times before and I buy two/three phones whenever I go there. The first time I went there the guy in front was nice and friendly, so I retuned last time and there was a tall guy getting mad when I asked him for discount and questions. When I go today there was the same guy with his bad attitude and I learned that I should not be here again after what he showed me last time. I got what I have to get just because its too late for me to go to other shops but this guy tried to cheat on prices and it was so weird. Ill never go back and I was sharing my experience with my other friends who go there.

De
Review №41

Great and convenient location sort of hidden, but there’s always parking

Ro
Review №42

Last week I went in with a cracked iPhone screen. I was hesitant to go to DMV Unlocked because I heard they overcharge. They hooked it up at Super Smartphones, however. I got a great deal on a new screen and the home button isnt even broken!!

me
Review №43

Best place to get phone .Great phone

To
Review №44

Helpful staff, they know their stuff

Na
Review №45

I just bought samsung s8 from this place about 40 days ago and the phone got bad for no reason , I called them and they said they will not fix Samsung phones .so obviously you do not know from where they get their phones and re sell it and they did not tell us that they do not repair Samsong when we bought it .they are not honest at all so do not buy from them and do not believe what they say

S
Review №46

Got a phone for a great price and with excellent customer service. the owner gave me great deal and I couldnt be happier about my s6 edge.

Da
Review №47

This people look like they have fraud. When they realized I came from Maryland to buy a phone from them they took it as a weakness and they want to charge me more.

Na
Review №48

Great customer service and staff!

Ma
Review №49

Best place to get affordable phone

ba
Review №50

Staff is friendly and very helpful.

ri
Review №51

Customer service was excellent.

Sh
Review №52

From my experience don’t fix your phone here

Al
Review №53

Great service

Gi
Review №54

Excellent phones

Lu
Review №55

Good service Masood is a good seller

Information
11 Photos
55 Comments
4.4 Rating
  • Address:7015 Old Keene Mill Rd #103, Springfield, VA 22150, United States
  • Site:http://www.supersmartphonesva.com/
  • Phone:+1 571-344-1500
Categories
  • Cell phone store
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations