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The Auto Shoppe
3310 S Campbell Ave, Springfield, MO 65807, United States
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The Auto Shoppe
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Ji
Review №1

I purchased a 2013 Jeep Wrangler Sahara Unlimited.Very clean inside & out. Commando green. 6 speed manuel.Oct 22nd.I drove it to Eureka Springs, Arkansas then to Quapaw, Oklahoma.Then back to Springfield.Drove like it was new -> 97K on odometer. $29K.I want to thank John Wayne & the Army vet Derek - mechanic for his service ☝ & conversation.Shortest time I spent on buying a vehicle, everThey have many lenders to get the lowest possible interest rate for your credit loan.We wanted that Jeep & John Wayne, made it happen with trade in & down payment.Thanks guys @ The Auto Shoppe!

Te
Review №2

Buying a vehicle from the Auto Shoppe was certainly the most enjoyable adventure I’ve ever been through in purchasing a car! I felt like they sincerely wanted to make the deal happen and that they were very thorough going over the car with me and in working out a deal that was fair and affordable for me! I absolutely love my Toyota Rav 4 and all the great people at Auto Shoppe-thanks so much!!!

Te
Review №3

From the moment we walked in it was a great experience. There was zero pressure, we felt trusted by the sales manager, and he was very personable. John Wayne let us drive two different vehicles and take as long as we needed while out. Any question we had was answered quickly and thoroughly, and the negotiation process was an absolute breeze. They gave us what we wanted for our trade in and made everything very smooth. The sales manager, Kyle, was also very personable and hooked us up with a referral for window tinting. When we came back with the check for the vehicle we also had our 5 year old son with us and they were just as kind to him, and that’s not always the case at some places. 10/10 would recommend buying a car from John Wayne at The Auto Shoppe!

Of
Review №4

Had some repairs done, the mechanic (mike) was probably the most knowledgeable mechanic Ive dealt with, very kind and easy to work with. Excellent experience, highly recommend to my friends and family.

s'
Review №5

I cant recommend this place enough. They made purchasing my first car painless, easy, and fun. Michael and Kyle were the best to work with! It felt like they wanted me to get a car and not trying to sell me one. They were helpful, worked with me, and gave me the best deal. I would recommend this place to everyone.

Ma
Review №6

If I could give this dealer 100 stars, I would! This is the second car I’ve bought from The Auto Shoppe and I will not go anywhere else to buy a car. They take their time with you, make sure you are taken care of, do not pressure you, and provide GREAT SERVICE!! Best car dealer in the Springfield area, hands down! Thank you guys for all your help!

Re
Review №7

This is my go to place! They have great prices, great staff, and they get the job done. I will never take my car anywhere else. Thank you, Derek & the rest of team for fixing me up!

Br
Review №8

We didnt even intend on buying a vehicle today. But we stopped on a whim. The gentleman that started working with us was not pushy at all. From start to finish this process was painless and seamless. The Loan officer worked up an amazing deal for us that was too good to pass up. I not only highly recommend this place. But I also will be a lifetime customer of these guys! Amazing customer service, amazing job! Thanks guys! I am one happy camper!

Er
Review №9

Everyone at The Auto Shoppe has been amazing to work with. Joseph answered all my questions and helped me get the exact vehicle I wanted (a year newer even), and Chris in parts helped with an issue I was having after buying the vehicle. Everyone is so genuine and helpful - from finding answers to any question I had to staying late to help me out. I can’t wait to buy my next car at The Auto Shoppe! ☺️

Ch
Review №10

The car lot was amazing. The service that the team showed was get.

Ja
Review №11

The whole staff was great not one person there was just worried about getting your money. They was straight up front and honest from the word go. We got the wife the jeep she wanted and Im going back to shoppe for a truck. GREAT PLACE. GREAT STAFF. AND GREAT DEALS. Thanks guys.

Em
Review №12

Buying a truck at the Auto Shoppe was the best experience you could ask for. Everyone was helpful and accommodating through every step. The Sales staff did not pressure me at all and answered any questions I had. Negotiating was not stressful and a breeze. The financing director Kyle was wonderful to work with and gave his personal number if I ever needed anything in the future. Very trustworthy and transparent people to work with.

PH
Review №13

Bought an F350 from them, our experience was great from the beginning to the end. Would definitely buy from them again. Great Service 5 stars

Pa
Review №14

I have bought 2 truck from the Auto Shoppe and I have to say that is was a fantastic experience. Joseph, John and Derek were great to work with.The sale was easy they are on top of it when it comes to paperwork easy and fast. They also have a service department and Derek has been great to work with, they have saved me money on labor. Bottom line is.....You will not be disappointed dealing with these top notch guys for sure I will highly recommend.....

Sh
Review №15

Have me a good deal on set of tires!

Jo
Review №16

For starters, I had been talking with many salesman and dealerships for quite some time when looking for this car. All of which were nice and helpful. However the second I called The Auto Shoppe in reference to this car, I instantly knew I was dealing with genuine people. I didnt feel like they were trying to sell me a car, but actually trying to help me get what I wanted. I spoke with Rudy Beltran and scheduled an appointment to go look at the car a couple days later over the weekend. Im from out of town so naturally I looked at the reviews on Google and it reassured my thoughts of the genuineness of The Auto Shoppes employees. It was about a 2 hour and some change drive to get there and they had the car ready and waiting for me to test drive. Rudy, Derek, and Kyle were the ones that helped me drive home the car Ive been wanting since I was a kid and I couldnt be happier. They were extremely fair in their pricing and some of the friendliest people Ive met. 10/10 would recommend purchasing a car from these guys. People seldom post good experiences on the internet, just the few and far between bad experiences get all the light. They have been in business for quite some time now so if it was truly a place of ticking time bombs they wouldnt still be in business. Do your research, using multiple sources, and dont skip over the good ones, you may miss out on a good vehicle and even better people.

S
Review №17

I dont know about the cars, but DO NOT rent from that slumlord Mark Hunter. I kept his property maintained and clean, but when the time came to collect my security deposit, he stopped responding to calls and texts. What a crook. I guess thats what I get for renting from a used car salesman...

Be
Review №18

I had Derek find a vehicle for me in 2017. I drove that vehicle for almost four years with absolutely zero problems.After someone crashed into my last car totaling it out, I contacted Derek for a new vehicle with specific wants, and within a week Derek had the EXACT car I asked for on his lot for me.I would not feel comfortable buying a used Mercedes from just anyone, but Derek and his team at The Auto Shoppe do a great job of going through the car before purchasing it and selling it.I used their finance department to shop for the best car loan rate, and they paired me with a local credit union for a prime rate.The car came detailed and had a carfax report provided along with two sets of keys and a manual.It was a much better value and experience than buying new. Derek has the ability to find ANY car of your choice and has the ability to pair you with a lender to get you into the car of your choice!Thanks Again The Auto Shoppe,Beau

De
Review №19

The whole team helped get me into an awesome new Jeep after my car was totaled in a wreck. They made the process easy, fun, and got me back on the road in just a couple of days. And Mike has checked in regularly to make sure Im doing okay. Cannot recommend this place and this team enough.

Ya
Review №20

I Came in with my oldest Daughter after encountering probably the worst salesman Ive ever experienced in life at Infinity. Before that we experienced the games that continue to be played at Reliable Toyota. They did the same thing to my son a couple years ago. He then went elsewhere and bought with ease. My daughter experienced the smut of buying a car right up front. Ive dealt with this for years. Its a cancer and should be against the law.We came to the Auto Shoppe and told the salesman that we just came from Infinity where we left wanting to peal our skin off and burn it. Everything from that point was a different story all the way to finance. Very easy process with no added BS. I would recommend them to anyone. Kyle was very helpful and was very easy to deal with. Dont hesitate to buy from them.Clay Kincaid

To
Review №21

The Auto Shoppe made the purchase of my new truck quick and easy. I have been looking to buy a new truck for about 5 years and I knew exactly what features I wanted my new truck to have. I came in from Kansas City and they had all of the paperwork ready to go when I got there, and I was in and out in less than 25 minutes. The truck was exactly as advertised on the ad they had posted. I LOVE MY NEW TRUCK!! Thank you The Auto Shoppe for helping make my dream truck a reality. -Todd

Sa
Review №22

Great service and great atmosphere. I would recommend to anyone. : )

Ra
Review №23

The best car buying experience my husband and I have had. We were asked what we were looking to spend, how much we wanted for our trade in and they made it happen. No high pressure sales to add extras during paperwork either. Thank you Mike, John and Kyle!

Je
Review №24

One of the most excellent dealerships Ive ever been involved with. I purchased a vehicle from them in 2017 and the buying process was honest and excellent. I didnt get the used car salesman vibe at all from this place or their staff. Their prices are priced according to value, so you dont have to worry about a haggling process or pushy salesmen. Even if it comes to negotiations (regarding a trade in), you are treated respectfully and the process is by no means painful. They are very honest and professional!Recently I had an issue with the extended warranty I purchased from them. The issue was not the dealerships fault and the warranty company has been dealt with (and will not be an issue for current/future buyers). These guys really helped me out throughout the process and aided with its resolution in a manner that exemplifies great service.If youre looking to purchase a vehicle here, you will be in great hands!

Ki
Review №25

Great customer service with no high pressure salesman routine. Breath of fresh air..I would highly recommend.

Ti
Review №26

Purchasing my 2018 Sierra 1500 was as easy as it could have been. Brought a trade in vehicle and got an extremely good deal on that as well. The entire staff was amazing to deal with. If I ever purchase another vehicle, I will be a return customer

Ma
Review №27

My review mysteriously disappeared. Over priced and poor customer service! More interested in overcharging and getting inexperienced buyers to use their lenders for an inflated interest rate.

Ry
Review №28

Zero pressure, excellent quality selection and super easy car buying experience! Will be my first stop next time.

Ch
Review №29

If I could give these guys 100 Stars I totally would! Hands-down the very best experience Ive ever had. Im driving around in my dream truck because of The Auto Shoppe! I would recommend them to anybody, anytime! Thanks so much for everything!!!!

Me
Review №30

I just recently purchased a Jeep from The Auto Shoppe and not only do I love my new purchase, but everyone involved in the process was absolutely fantastic to work with!When I expressed interest in my vehicle through their website, I was contacted promptly by Joseph Longstreet with Sales and he worked with my schedule to set up a test drive. He also went out of his way and sent me directions, as I was coming from out of town. When I arrived at the dealership I was greeted by the GM, Derek Hunter and Joesph was waiting on me to take a test drive. The dealership typically closes at 6pm, but they stayed open late for us and I never once felt rushed or like it was an inconvenience to be keeping them late on a Friday evening. Joseph was a no hassle salesman, which I greatly appreciated and the test drive we took didn’t include him pushing the vehicle on me, it felt more like friends just catching up and talking Jeeps. He answered all of my questions and was very helpful!Once I decided to move forward with purchasing, I was introduced to Kyle Turner, the Finance Manager. I wasn’t sure how it would go based on my experience with other dealership finance departments, but Kyle not only got me a great deal, he exceeded my expectations! Unlike other dealerships I’ve used in the past, Kyle never tried to up-sell or add on anything unnecessary to my purchase agreement that would only benefit the dealerships pockets. He was straight forward and sold me the vehicle I wanted with the payment and the warranty I wanted. Not only that, but he went out of his way to get me the best APR he could find and I’ve never felt more valued as a customer than he made me feel in doing so.After my purchase, all three gentlemen followed up with me to check on different aspects and followed through with everything just as they said they would. The whole process felt effortless and everything was extremely laid back and comfortable. This was definitely the best car buying experience I’ve ever had. I would HIGHLY recommend The Auto Shoppe and advise you specifically ask for Joesph Longstreet and Kyle Tuner to handle your needs!

Jo
Review №31

Cheap, good looking cars and good service.

Ra
Review №32

I thought this was a great place. My fiancé and I went in to browse their inventory and talked with the guys their. My credits not very good but they worked with me and got a new challenger I would highly recommend these guys over anyone. Good and friendly people they talk to you like you’re family.

Bl
Review №33

Great buying experience from this guys. Need a good vehicle and great sales. Go here

Da
Review №34

Great Business to deal with. Showed up just a little before closing time and Terry Davis was still so thrilled to help us and interested and not just ready to go home as was the finance manager. Great straight forward people to deal with. Will definitely keep in mind for future purchases and if anybody else I know that’s looking. 5* all the way. Thank you Auto Shoppe.

Jo
Review №35

Love this place! Got my 13 jku almost 3 months ago couldn’t be happier! The staff has gone out of there way to help me customize it! Yep that’s correct! You can buy and upgrade and service all in the same place! Doesn’t get much better!

Ma
Review №36

So I was totally dreading buying a car. So much fuss and so many decisions.. I am so happy that I went to the Auto Shoppe. I told them what I wanted and they picked our 3 vehicles for me to rest drive. Told me the ins and outs of all of them. The finance . director was so easy to work with also. Made the process painless and gave me a run down of all my choices. Simple and clear. I much appreciated that with my busy schedule!

Wh
Review №37

If you’re looking for a new car call Joseph at Auto Shoppe and he will take good care of you!

Ni
Review №38

Great people and mike helped me with everything I needed

Ky
Review №39

The auto shoppe is a great place to buy a car. It was my first time buying a car from a dealership and they made everything very easy. Also had a small problem right after buying the car but they fixed it right away made sure it was it tip top shape. I highly recommend buying a vehicle from here you wont be disappointed!!!!

He
Review №40

I purchased a truck from here and had the pleasure of working with Kyle. It was by far one of the easiest vehicle purchases I have ever made! Kyle made me feel extremely comfortable with the entire process. I had a lot of questions, but he didnt mind at all. He was very patient with me. The entire staff there was so nice and welcoming! We love our new truck!

ab
Review №41

After going to a couple of auto shops in Springfield and looking at more than one place I can honestly say that the auto shoppe has such a great and friendly staff, they treated me like family and not just another customer, especially Kyle Turner their finance director who was nothing but amazing. They took the time to really listen to what I wanted and what I was searching for. They did not waste any time trying to sell me something I did not want. I would definitely recommend this place!! Thank you again for your great hospitality and prompt service!

Du
Review №42

I bought a truck from the Auto Shoppe and I have to say that is was a fantastic experience. Blake, Kyle and Derek were great to work with, I wanted different wheels on the truck and they took the time to find me the perfect wheels for my truck. The sale was easy and after the sale, they were great too. Derek saved me money on a tonneau cover and they installed it. Speaking of which, they also have a service department and Sam has been great to work with, they have saved me money on labor on my other vehicle. Bottom line: You will not be disappointed dealing with these guys! I love the new truck!

Br
Review №43

Kyle worked super hard to get us the best deal on our new mustang! Super friendly and just amazing customer service. Ill be buying my next vehicle here soon! Couldnt be more happy!

Ca
Review №44

The guys at the Auto Shoppe were great to work with, finding me the exact Jeep I wanted, and at the price point I wanted to be at, too! They let me drive numerous vehicles before helping me pick my final selection. I did not spend all day getting yanked around, either. It was an all around great experience, and we will definitely go back!

Je
Review №45

I bought my first Jeep from them and it was a great experience, everyone was nice, answered all my questions and had exactly what I was looking for. Almost a year later, I was in an accident and totaled my Jeep. :( , A week after the accident, I was contacted by Derek, he heard the news and told me to come in and they will take care of me, and boy did they, they new exactly what I wanted and had my car waiting for me. I meet with Kyle on my lunch brake, gave him the info he needed and test drove the new Jeep. Kyle told me to not worry or stress about it he would take care of it and within a few hours he had me back on the road in my Jeep! It was the best experience and a great feeling to know there was people who cared and did everything they could to get me back in the car I wanted. I will always go to them for my cars!

Ha
Review №46

I’m an 18 year old high school student, who just bought their 2010 Ford Escape as my first car. This dealership gave my father and I no problems and was perfectly willing to work with us. Before making my purchase with them, I visited another dealership and quickly noticed the difference in atmosphere. At theautoshoppe, I felt completely comfortable and didn’t feel pressured to make any decisions. Many thanks to Kyle and Rudy for the wonderful and easy experience!

Ry
Review №47

The Auto Shoppe gained a lifetime customer because their customer service was second to none. Not only did we get a great deal on a very nice car, but they went above and beyond to make sure that their customers were satisfied. Would definitely recommend them to anyone looking for a pleasant, stress free car buying experience!

St
Review №48

I recently purchased a Tahoe from Kyle @ the Auto Shoppe! Not only was it a great experience, Kyle worked all day long to get where I needed to be on my payments. It was a great experience.....Thanks Kyle!I also will be getting my car maintenance done through them as well!

Ch
Review №49

Very friendly and professional, highly recommended

Tr
Review №50

I came in to the Auto Shoppe bored with my current F150. The sales staff suggested I upgrade my truck with an aftermarket lift kit, throw on some aggressive new wheels and tires and also suggested a new grille for the front end. It was a complete aesthetic transformation and the truck looks just amazing! The pricing was very fair and the workmanship was top notch. In short, I had a fantastic experience at the Auto Shoppe and I’m very happy with the results of the combined efforts of the sales and the service staff. Everyone is very friendly and knowledgeable and offered me solutions that I hadn’t even thought to explore on my own. This was by far the best experience I’ve had at a dealership and I wholeheartedly recommend this business to anyone.

Ch
Review №51

We just purchased our second vehicle from The Auto Shoppe today. They are a breath of fresh air in the car buying experience. Beautiful vehicles, immaculately detailed, and no high pressure tactics. When we walked in today, directly after dealing with another dealer’s tactics for hours, my husband remarked ‘I feel zero anxiety here’. And it’s true. The Auto Shoppe staff is friendly, open, and genuine. I recommend them without reservation - they go above and beyond to make sure you know that your business is appreciated.

La
Review №52

I had a great experience here when I bought my jeep! Joey, Kyle and Derek were so helpful and honest. I didnt feel like they were pushy at all like other places Ive been to. I would recommend this place for sure.

ch
Review №53

What great service, I have bought 3 cars here and would never go any place else!! Staff is amazing and they make you feel comfortable and make it so easy to look and buy a vehicle. I cant say enough good about these folks!! Jackie Wagoner

Bu
Review №54

If you are in the market for a vehicle, do not hesistate to call Joseph. He will go above and beyond to put you in the car of your dreams, for a price you can be happy about!I will definitely do business with them in the future.

Sc
Review №55

Hassle-free truck shopping. Blake knows his vehicles and answered all my questions. No pressure to buy. Kyle was easy to work with to close the deal. I would shop there again anytime.

sc
Review №56

Everyone were very pleasant to work with absolute best buying experience Ive ever had on a vehicle thank you guys!

Ca
Review №57

Awesome ExperienceIve had multiple bad experiences with car dealerships in the past, but Blake and Kyle at Auto Shoppe were excellent! I drove from Tulsa, OK to come see and buy the car, and it was exactly as Blake had described to me. He even sent me detailed pictures and a video of the car beforehand. When I got there, they werent pushy and annoying like a lot of places Ive dealt with, and they made me a really great deal on the car. Blake and Kyle both stayed after work hours so that I could test drive and buy the car and get the paper work done. Kyle was very helpful in the signing and buying process and he didnt try to push any warranty plans on me too hard that I didnt want. They both made this buying experience very easy and pleasant. 100% would recommend buying from Blake at Auto Shoppe.

Ch
Review №58

Best car buying experience by far! The staff was amazing, professional and put me in the Most amazing vehicle! I will be a forever customer!Shout out to Blake, Kyle and Mark! Well done fellas!

Ra
Review №59

I absolutely loved buying my car here. They went above and beyond the call of duty trying to find a financing packages that met my needs. Kyle Turner and Lanis Brown are amazing to work with. I was at ease with them the instant I walked in the doors!

ja
Review №60

Bought my 17 GMC truck from Terry. Very friendly easy to talk to and very comfortable with. Felt like I got a fair deal on truck I bought and traded in. Would highly recommend Terry to anyone looking for a new ride

Wi
Review №61

Bought a Jeep Rubicon from Kyle and he made the experience stress free and worked hard to get my payments where I needed them. Great Place will buy my next car there.

Ad
Review №62

I was looking for a couple of months for a truck and knew what I wanted. Kyle was able to find exactly what I was looking for and it was a good price too. I send all of my friends here first when they are looking for a new vehicle because the customer service is so good.

Ee
Review №63

They worked with me extensively via phone, text, and email so i had all of my questions answered and concerns settled before i ever made the 3 hour drive to check out my new ride. car details, photos, videos and even an inspection via another dealership. staff were friendly and accommodating, and not at all pushy or shifty. thanks again fellas.

Jo
Review №64

Bought a great vehicle at a great price and the sales team worked great together to make our car buying experience awesome. The administrative side took longer than I appreciated to get us the paperwork needed to title and license our vehicle but beyond that a very pleasant experience. Lanis, Derek, and Kyle made the car buying process very easy and painless. Thank you guys very much and though your office side could use some improvements, I would definitely buy another vehicle from you guys in the future!!!

Wa
Review №65

One of the best auto shop in town! People works there are very professional, definitely know what they are doing, and extremely nice kind and sweet to their customers. I highly recommend this place to my friends and families.

Ca
Review №66

These guys are exceptional. Even when there were a few mix ups, Derrek, Kyle, and Blake went out of their way to be overly fair and help us out! They communicated well and we got a fair deal! Looks like I’ve found my new place to get cars...we all know I don’t like to keep them too long anyhow! Thanks guys!

Ma
Review №67

Blake was so helpful. Very happy with the car and the experience. Very laid back and easy to work with. So much better than the big dealerships in town.

we
Review №68

We found what looked to be the perfect truck online, we are located in Michigan and this dealership is in Missouri. After a couple days of going back and forth with the sales staff, I got countless photos of every inch of the truck, all of the service records and even a video of it starting up. They did everything in their power to assure me that I was not wasting my time! I definitely appreciated the fact that they were not pushy and were completely honest with everything. We drove down there and addressed some concerns with the vehicle and made everything right for us. They were beyond helpful and SO accommodating. They treated us like friends, not just another customer. Even days later, one of the salesmen got ahold of me to make sure I was still happy with my purchase and I absolutely am! I would drive 13 hours to buy another vehicle from them any day! Couldnt be more impressed. :)-Victoria and Carl from Michigan

Mi
Review №69

Selection is good and price is fair. They have done all I asked except for the floor mats. I had asked if they still had the floor mats for the vehicle and they said yes. When we got the vehicle they just gave us some random mats and called it good.So whoever gets the MDX I have your floor mats.

Jo
Review №70

Lanis and Kyle were great to work with. I walked in on Saturday, found my dream car, and drove it off of the lot on Monday. We exchanged cell numbers and I was able to communicate with them throughout the experience. I dont have a bad thing to say, and would recommend these guys to anyone!

Ed
Review №71

Wow customer service like no other! Good selection and fair prices. Great people to work with. Did I mention the customer service is second to none?

An
Review №72

Ended up at The Auto Shoppe from a friends recommendation. From start to finish Kyle and the guys at The Auto Shoppe were there to help me find the right car and get the best deal. I will definitely be back for a vehicle for my daughter in a couple years. Thanks so much!

Wa
Review №73

I recently had my car worked on at The Auto Shoppe. Thanks to Kyle, Derek and Clay the experience was great. They were very kind and got the job done and pointed out somethings that might need looked at in the future. I will definitely come back. Thank You so much.

Ni
Review №74

By far the most unprofessional place I’ve ever felt with. Not only did they attempt to screw me over about year ago they have now done the same thing to a very good friend of mine. They patch vehicles up good enough to make a sale and then refuse to back up there 30 day in house warranty. Before you shop here make you you do your own homework so you don’t end up like several others.

To
Review №75

Customer service was top notch. In-and-out in a very good amount of time. Absolutely happy with the friendliness, honest and upfront customer service. Would highly recommend.

Ca
Review №76

I just moved to Springfield from another state and needed tie rods replaced in my car. I didnt know who to go to so I googled auto repair shops in Springfield, Missouri and the first business that came up was The Auto Shoppe on Campbell. I spoke with the manager, Clay Cook, who talked with me awhile and he seemed very honest and I felt comfortable with him. I always compare rates so I spoke with three more places but I just didnt feel comfortable with those shops. I ended up having my tie rods installed at The Auto Shoppe by a mechanic named Dusty. He did an excellent job. Clay also made arrangements for me to get a front end alignment done that day at another business who did a great job on my alignment. I would definitely use this shop again for future repairs to my car. They took real good care of me and I plan on telling everyone I meet in Springfield about my experience with this repair shop.

Ha
Review №77

Great customer service! As soon as we pulled into the parking lot to look at vehicles we were immediately met and didnt have to wait to be noticed. They went above and beyond for our business. If you are looking for a vehicle go to the auto shoppe!

Ma
Review №78

We had the pleasure of working with both Kyle and Blake . They were both kind and patient , refreshingly honest . We walked in with our eyes set on a vehicle . We soon learned we might not be able to afford payments so they showed us vehicles more in our range. They knew I wasnt thrilled and just settling so we say back down and discussed the vehicle we both wanted badly. They made it work for us ! They figured a payment plan with amus and found us a bank to work with us and we walked out the door with our dream car. There was a communication error with when payments would start and when I contacted Kyle he got right to work to help us figure it out. Most salesmen wouldve turned the other way once they got the sale but Kyle was persistent and followed through with customer care .

Ma
Review №79

I have a Suzuki Forenza and came in to have some recall work done. I live in North Central Arkansas, so I had to drive 3 hours to get there, but it was well worth it! The mechanics were pleasant and did an outstanding job fixing my car!

Br
Review №80

My husband and I bought a truck from here. We have had the truck since around February of this year and have ALREADY had to take it to our shop 3 different times. They had us buy the warranty as well because they made it sound so good. Well we are on the 3rd time and we had to pay already over $900 worth of stuff the warranty didnt cover. My husband called the auto shoppe hours before they closed and they have yet to return his call. Very unhappy with this place.

li
Review №81

Fast and easy but it was because they lied, kept hitting on me as a women and world not even let me sit down to do paperwork in an office. They made me sign them up against a glass window

Ka
Review №82

We drove 2 1/2 hours to purchase a car from The Auto Shoppe. They were honest from the first phone call! Great customer service and very friendly! Thanks for everything! I so love my car!

Ro
Review №83

This is a great spot to car shop! Kyle and Lanis were really helpful and easy to work with. Give them a shout if you’re in the market!

Te
Review №84

Bought a car with problems and wont get a return phone call.just want the things fixed

To
Review №85

I went into The Auto Group today for a 2005 Chevy Impala with amazing miles. Being new to the credit score scene, they went above and beyond to help me figure out my score, find a reasonable financing option and give me tips on refinancing after a few payments. Unfortunately a different offer came up elsewhere and i didnt end up buying the Impala, but i know in the future if i need a different car I will be sure to head back there first thing.

sy
Review №86

The staff were all so nice and friendly. Kyle went above and beyond to make sure my Jeep was exactly how I wanted it even after the sale!!! I’m beyond happy with my purchase and I would highly recommend them!!!

We
Review №87

I am an international student and I bought a car from the auto shoppe 3 years ago. They are very nice at first. The manager was unbelievable rude after I signed the contract. They made a promise to fix the defective part and the scratches when I signed the contract. They called me and said the car was ready to pick, however, I find the car was not fixed and I asked the manger the reason. He was so arrogant and said the repairman were busy so I had to wait. I was confused that why they told me the car was ready to pick. After 30 minuets, the manager told me they can not fix it because it was not on contract, but they can fix the scratches. They used the cloth and dipped some black liquid to cover those scratches! It is the most absurd thing in my life. They did this just because I did not speak English well and could not argue with them. I still remember those details after three years because I was so shock!

Sa
Review №88

The Auto Shoppe, hands-down, is the best dealership in the area. Best cars for the dollar, and if there’s something that’s not on the lot, they will go find exactly what you’re looking for. Highly suggest to go find Derek and he’ll get the job done.

Sa
Review №89

I took my car here for Luke to check out an oil leak, he found the problem quickly and replaced my valve gaskets in the same day for waaay cheaper than I expected. He even topped off my fluid and fixed my wobbly shift knob. He even offered to look at my window that fell off track. I’d definitely come back again!

La
Review №90

Great selection of vehicles. All the trucks and jeeps get custom wheels and big tires. The sales staff there are not pushy, and everyone is incredibly helpful.

De
Review №91

Had one of the vehicles I was looking for and the sales department was helpful in making our purchase go smoothly.

Ma
Review №92

I found the Jeep I was looking for at the Auto Shoppe, they have high quality vehicles at the lowest prices around. Derek is a true professional, committed to taking care of the customer and ensuring all questions, concerns and potential issues are professionally handled before the deal is done.

de
Review №93

Great place to do business. Great selection of cars And the staff are phenomenal to work with.

Ch
Review №94

Fast and friendly service. Did everything they said they would. Great experience, highly recommend.

Th
Review №95

This is my 13th or 14th car/truck I have brought from The Auto Shoppe. The best thing about them is this “ when you absolutely need a break in life, they will give you a chance”.......14 cars later I do not need a break, but I still get the best prices and the cars are always dependable. If you need a car or truck...you could not find a better place to deal with.

Ca
Review №96

I just bought my dream car from the Auto Shoppe! Its great! Thank you Kyle & Terry!! 😃🤘🤩

86
Review №97

I was just shown this week by Marley, Derek and Kyle at the auto shoppe how much they care about their customers. Seeing how far they will go to make a car deal work. All of them went above and beyond to get my fiancé into a car she’s been wanting for a while truly amazed with the service.

Li
Review №98

I bought a 2016 Ford F150 from them. It was a great experience and everyone was very helpful. They have always treated me well.

Jo
Review №99

Kyle and Blake were very helpful! I appreciate all their help with my situation! I would recommend them and the Auto Shoppe to friends and family!!

Ja
Review №100

YESTERDAY on 6.30-2016 my wife and I purchased a 2014 Traverse, first off I do work here but still for me I know that our service center took the time to make this car new again,I trust it to haul my wife and kids each day to and from work/school. The owner gave us a great deal and also I got an extended warranty so we have a comfort of not paying for ANY repairs. If you have good, bad,terrible, or perfect credit they can either get you the lowest rate available or get you financed with a 400 credit score.

Information
17 Photos
100 Comments
4.1 Rating
  • Address:3310 S Campbell Ave, Springfield, MO 65807, United States
  • Site:http://www.theautoshoppe.com/
  • Phone:+1 417-889-6555
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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