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The General Store
2424 N Division St, Spokane, WA 99207, United States
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The General Store
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Ri
Review №1

I love the gerenal store. They have everything. Literally everything. There automotive section is the absolute best. Very smart staff and they have the most selection of aftermarket on parts. Turbos. Msd ignition, literally everything.

gr
Review №2

The General Store is amazing. Nice staff, great selection and your supporting a local business. Go in and check them out!

Ca
Review №3

Best Auto Parts Store in Spokane!They have a wide selection of performance, racing accessories & auto parts.The whole staff was very friendly & Anthony was able to assist me with getting a new custom shifter for my husbands Chevy El Camino! I would recommend going here for all your Auto Parts Needs!

Ge
Review №4

The staff are always kind and helpful. There is plenty of parking and the checkout lines move quickly. They have a lot of items including automotive, boating, camping, hunting & fishing, water sport items and clothing and shoes just to mention a few. BBQ grills and outdoor gardening too. Truly a one stop shop store. Highly recommended and they offer Veteran discounts.

Ha
Review №5

When people tell you The General Store has it all, its not a joke, they really do have it all. What an amazing place! I walked I and asked the first employee I came across a question and they pointed out exactly where I needed to go and sure enough the 2gallon propane tank I searched all over Spokane for was exactly where employee said it was. They even took my outside and filled it for me. Awesome selection and excellent friendly service.

A
Review №6

Absolutely fabulous place! If you miss the White Elephant, here is the next best thing! I cannot say enough great things.

Ta
Review №7

Disrespectful rude customer service. Overpricing the customer at the register.Gender bias/I want to buy your clothes and your shoes but its inappropriate for you to tell me what I can have and what I cant have and how to dress. For the record mens boots are not two sizes bigger than womens theyre one. I really hate it when stores run game on people. General store has been told many times youre rude! youre disrespectful! I believe youre charging more at the register just because of how the person is or isnt. Please get your act together before your reported to the Better Business Bureau. I.dont recommend anybody buy anything from the store during a recession. Please be aware of the store they are judgmental and gender bias to females.

ra
Review №8

Visited the general store today to fill up my compressor tanks and the first guy told me he couldnt assist me, as I was walking out Marks seen me pretty upset since Ive been trying to get my tanks filled for about a good month or so. I explained I needed my tanks filled but no one was able to fill them. He said he knows how to fill them and helped me right away! Great customer service!

An
Review №9

Nice clean store. The salespeople are happy and very helpful. I went in for a couple bolts and washers. Came out with bolts, washers and a couple bubble shooters. Awesome hunting supplies.. good selections.

kr
Review №10

I dont recommend this is place. Rude employees. All of the stuff you will find here will not last more than a few days. I would not recommend even walking in here, just keep walking and head to good will. Bad business structure

Ma
Review №11

Nice store, huge selection of carhart.have everything from A-Z

An
Review №12

Went there 20 minutes before they closed. The guy at the door said they were closed, even when I showed him the correct time. He said Im not welcome there anymore. Lost a long time customer today.

ta
Review №13

Tons of things stuffed into an interesting space. Dont miss the huge toy selection up in the loft area. Certainly not the best service but they have something for everyone.

Th
Review №14

Called to inquire about food grade calcium hydroxide. The young man didnt understand so I said it can go by pickling lime and should be in the food preservation isle, did they have any in? He asked someone in the background about it then told me the isle for pickling stuff. I asked again if it was there in stock, could he check?Tells me the isle 2 more times then hangs up. No one actually checked. No size or price.

Je
Review №15

Higher pricing on plumbing than the big competitors. Didnt have all of the plumbing fittings that I need. I still have to go to the big stores to get the job done. I thought Id give them a chance. Not next time.

Re
Review №16

Super rude employees. I dont usually review but this is important. Never been treated with such disrespect in my life. DONT SHOP HERE.

St
Review №17

I love this place!! Everything i need is here. The prices are fair. I would highly recommend this place.

Eh
Review №18

They always seem to have what Im looking for, even more obscure items that I cant find anywhere else in town. Great selection of boating and camping supplies and the addition of toys was a great idea. Parking can be a little tight

Ti
Review №19

Great customer service in the shoe spot and very nice lady that helped me and got a blade for work

De
Review №20

I just got started with cancer treatment and the employees were very helpful with helping find and get what I went to purchase there. I would recommend this store for anyone!

Sk
Review №21

Ive always loved this store since I was a kid. And Im happy to pay a few extra dollars to support a locally owned, non global corporations. Their selection of clothes, hunting, camping, fishing, sports, tools, automotive, and toys is great.

Da
Review №22

Nice store, lots of stuff, definitely fits the traditional name, General Store and I really appreciate it for that. Didnt have what I was looking for today and staff was a little rude. Not to worry, they were rather busy at the time. A good place to find a little bit of everything.

Mi
Review №23

Had exactly what we were looking for! New carb for an old rig!!

Re
Review №24

Very few prices displayed. Had to get three different employees in order to get a price check.

We
Review №25

Was ok they had most of what I needed but the sales person was awesome she helped me out lots

Sc
Review №26

Helpful friendly staff and a great selection of pretty much everything. Fun place to window shop even if you dont need anything.

Jo
Review №27

Family owned and ran have everything you would need camping boating fishing hardware ect

Mi
Review №28

I always find The General Store (Ace Hardware) to be a valuable asset in my shopping needs. There is a large parking lot replete with handicap parking. The store itself is clean, and well stocked. Every employee that Ive spoken to is personable, and patient. All things considered, this is a great place to shop.

Ci
Review №29

Well organized and great customer service.

Kr
Review №30

We have shopped here often through the years and rarely have an issue, but Chris in auto parts was absolutely terrible to work with. His attitude was poor and when we asked about the product we needed he said they only had the display model available. My husband asked for a discount (obviously, as the display model had multiple display and pricing stickers all over it as well as finger prints and was scratched along the side where itd rubbed off throughout a long time being messed with on the stand) and he refused and charged us full price. I was a manager at a major retailer and it is standard practice to give at least 15% discount on display models. With all the ways to purchase online these days, customer service is one of the only reasons to shop in a retail store and Chris was so unpleasant to work with it made us decide we dont need to come back to the general store.

He
Review №31

Absolutely the best group of people. I sneaked in about 3 min before closing. they wernt mad. no no they helped me gather the things i needed for my paint job. i had 2 guys help me i gave each of them a few things to grab. and we all met up at the register at the same time. perfect.

Do
Review №32

For the past 20 years every time Ive ever gone there it always had what I wanted and what I needed and still do a great place friendly people the General Store I tell everybody about it.

He
Review №33

Great selection, I advice your first visit take some time. The store is huge with looks of products and selections...Staff were very personable and friendly...

Ry
Review №34

Since macys closed this is now the best clothing store in spokane. Great car parts as well. I love this place.

Ra
Review №35

Prices went up more than half of what they used to be. Customer service sucks. 75% off clearance was a total scam

Ty
Review №36

Love this place so much to offer and has a great hotrod / auto parts selection!!! From race gas, tires, after market valve covers, turbos, gouges, lowering kits, custom steering wheels, carburetors ect truly a one stop shop for anything out doors and more !

Ti
Review №37

They normally have anything you might be looking for! 👍

Di
Review №38

It was great. Love this store

Je
Review №39

Store seems crowded and poorly organized. I went their because thats where The White Elephant toys ended up.

Am
Review №40

Some of the most helpful people and knowledgeable workers and willing to go the extra mile for there customers!

Za
Review №41

Store looks great, with everything from yard to auto to cloths to camping and cant forget the toy selection.

et
Review №42

Sporting good customer service was very poor today not sure if its always that way oh and toilet paper in womans bathroom was hard reach for my short wife since it was out on the spool

Gr
Review №43

I would give this store negative 5 stars for poor customer service. I am medically exempt from wearing a mask and I respect stores and will except curbside service. I went to have C02 tanks filled for my kids Paint ball guns. I told the store manager I would GLADDLY WAIT OUTSIDE while they filled the tanks. I was told I couldnt pay inside Without a face shield that they provide. The check out counters have clear barriers set up isnt that considered a shield .I was told to go online, You cant order this online which He knew. I was only told that they would only accommodate what they felt was the proper masks or procedures. Shame on you General Store!!!! Bad news travels fast & it looks like Im not the only one treated this way, check out all the others that were treated just as horribly.

Ba
Review №44

Its an Ace Hardware, sporting goods, and auto supply shop in one. Great selection on all. A locally owned shop with a great selection, all while supporting the community.

La
Review №45

I tried to support local, only to find the worst customer service in SPOKANE!In line like cattle for twenty minutes. I walked out and went to Walmart. Sad how bad its gotten since ATF took their gun license. Terrible! Dont Recommend!!!

Ry
Review №46

Cool store, just a whole lotta stuff... North forty but better

Cu
Review №47

This is why Im a long time customer of the general store. I threw out my back not only were they helpful and sympathetic they met me at the propane tank unloaded re loaded my tank and ran in my money for me and brought me my receipt... this place hands down has the best customer service in town thank you general store my back thinks you.. 6* review this is why we say no to Walmart and yes to general store.. happy 2021 ..

li
Review №48

Lots of stuff to choose from, plenty of clueless employees to assist customers. Employees seem to be much more concerned w-stalking customers as if everyone is a thief. Could have something to do w-it being almost 100 degrees outside & the store has zero air conditioning making both the customer & employee uncomfortable.

Ch
Review №49

My husband came in to your store tonight to buy a pair of gloves for our 5 year old son, it’s 17 degrees out FYI. He wasn’t wearing a mask and was helped throughout the store by two employees no issues. When he got into line, and made it to the front for his turn, he was denied service. Our 5 year old boy had to watch his dad be denied service for gloves that would’ve kept his hands warm. Pretty pathetic if you ask me. We won’t be back and I’m spreading the word.

Sc
Review №50

Staff is helpful and attentive to what I was looking for, they were also very friendly.

ch
Review №51

Line was long but moved along quickly. Friendly and great service.

Li
Review №52

Love this place! Could spend a lot of money here. There is such a variety of stuff. The staff is very helpful and friendly.

An
Review №53

Not enough small womens clothes and the clearance for toys are a bit expensive but have a great selection of other stuff

Pa
Review №54

Great selection of all sporting goods. If you get to meet Larry in the firearm dept. He is awesome full of great information and very genuine!

Sc
Review №55

I used to shop here for personal and business (my company is right down the street), but not after today! An employee argued with me about not wearing a mask, even after I indicated that Im unable to wear one. I even asked, So youre telling me I cant shop here? He said, Not without a mask. So theres no consideration for loyal customers that are unable to comply! Dont worry General Store... I WONT BE BACK.

Da
Review №56

Awesome store to find home and outdoor adventure gear. They have a toy section upstairs.

Je
Review №57

The General Store is decent in general, they have decent pricing on quite a few general items, they have decent staff, generally, and generally clean. The merchandise is a bit cluttered, but I think that its in the spirit of that type of store.

Sc
Review №58

Always a great experience, whether I need camping stuff, auto parts, or hard to find hardware. Friendly staff and a lot of product.

Br
Review №59

The General Store is a Spokane institution. Love the selection of Carhart clothing and sports gear. Locally owned is always a plus!

Bo
Review №60

The general store, as the name implies has a little bit of everything. A full hardware store, Auto parts store, fishing and hunting. The staff are generally knowledgeable and a good number of them are subject matter experts in the department in which they work. Theres always a bargain to be found and theyre everyday prices meet or beat most of the big box stores.

Ro
Review №61

Tons of stuff. Can be kind of confusing. Staff are very helpful.

Am
Review №62

A great place to get deals on fishing, hunting, camping gear, also is a hardware, shoes, and clothing store, and also have a automotive parts and accessories.

Ro
Review №63

Awesome store ,I wish they had them in every city. Great staff , extremely helpful and knowledgeable. 5 stars without a doubt.

Ja
Review №64

Very good selection of quality clothes and shoes. Lots of sporting goods and toys. Also ACE HARDWARE.

Ji
Review №65

All the odd stuff you want and never knew you needed. Fun, slightly eclectic.

Fi
Review №66

After they double billed my debit card my account was hacked. Do NOT shop here.

Da
Review №67

It use to be the place with the best prices.

Sv
Review №68

I had to pick up a last minute birthday gift for my 24 yr old daughter. So nice not having to peal off a bunch of price tags. Thank you General store!😁👍

Sh
Review №69

My boyfriend went in to look for a pump that would be able to blow up his new pontoon, but while in the process of looking around for other camping supplies he was secretly followed around like he was going to steal. Ultimately this annoyed him to the point of purchasing what he had found, but leaving without everything we needed for our camping trip. I understand its on the north side and times are hard but dont make people who are actually there to shop uncomfortable to the point of not wanting to even shop there. I have worked retail and its easier to just have good customer service to deter the thieves away.😉

ka
Review №70

The prices cannot be better than Ebay or Amazon. But its instant gratification. Because, lets face it, we dont get time back.Unless we do.Maybe Time isnt important. It was important enough for me to capitalize it. I love you people. So save money and just use Amazon.On a side note, Mike the supervisor went way above and beyond the call. Mike the supervisor is good people, man. God bless Mike the supervisor.

Ja
Review №71

Prices are outrageous, and the service is terrible. One of my worst shopping experiences ever

Mi
Review №72

Called before I drove and hour into Spokane to make sure they had two propane tanks and they said they did only to find out they didnt when I got there oooooo well lesson learned I guess

Ma
Review №73

Absolutely rude people. Have never been treat so disrespectful in front of my kids. Will never set foot in again or support their stores. Try to buy local but dang sure discourages a person. Even Walmart has not been that bad.

Du
Review №74

Didnt have what I needed like normal.

Br
Review №75

It was very quick to find the product that I was looking for, with the assistance near the plumbing department. Staff was very proactive to make my trip short, thus helping me to complete my project on the same day that I started it.

Do
Review №76

When im in the area, its where i go for just about everything-

Do
Review №77

Been there before and been happy about it but this time they didnt have what I needed.

RA
Review №78

Great store it has a little bit of everything when friends and family come from out of town they always want to go there.

To
Review №79

The store was very busy. It was clean and employees were friendly. I got what I came for and was out in less than 5 minutes

Bi
Review №80

My one stop shop to beat Walmart or any other store. Carries lots of items to fit any situation or if not in stock are happy to point you in right direction to who can help you the best. Honest and Trusted for over 15 years.

A
Review №81

We noticed the new paint job on the outside while driving by and decided to see if anything else had changed. The inside was completely reorganized, and appeared updated and.more inviting. I want to thank Denise, in the shoe department, specifically for her help today. She was very helpful and very polite and friendly. Im glad the General Store is here and hope they stick around!

DJ
Review №82

Always a fun shopping experience. So much to choose from and great prices on everything including sporting goods

St
Review №83

There are magnificent assistants there and a few that shouldnt be working with customers. We get great help with most everything we need, and they carry a WIDE variety of merchandise. Today, 2 not so helpful floor staff.

Jo
Review №84

The name really says it all. The General Store pretty much has a general array of everything here. More often than not Im here to get tools, outdoors gear, or home improvement items, but they have a lot to offer outside of that. Check it out you might be surprised!

Th
Review №85

They have it all! I went to 5 different auto parts stores looking for some specific parts for my project truck, some just didnt have it and others didnt even know what I was talking about! Walked in to The General Store and the first person I asked pointed me right to the isle I needed and for a general store boy oh boy so they have some sweet stuff for your project cars and trucks.

Ca
Review №86

I got Kicked out for not wearing a Mask, the Manager made me feel like a Freakin Child. I wont Be back.

Mi
Review №87

Love this place. DeWalt tools, Carhartt clothing, and all you hunting, fishing, and outdoor sporting needs. Plus a good Ace hardware!! Dont forget upstairs!!

Ja
Review №88

The staff was aggressive rude and disrespectful. The store is dirty and unorganized. Products are way over priced . I wont be bringing my family back

To
Review №89

Wide variety, big place. I like it.

Ed
Review №90

I tried to call general stores automated system and the first time I called the person was rude and hung up on me. After a few other times it continued to hang up on me. I got a hold of the hardware department to get my item and the guy said he would look for it but after 10 minuets it hung up on me again.

Br
Review №91

Always a pleasure to shop here. The friendly, knowledgeable staff is always eager to help

Sa
Review №92

Had the exact target Ive been looking for.

Ge
Review №93

Great place to shop

Ch
Review №94

Large selection of auto parts for the restoration enthusiast. Staff very friendly and helpful. Great prices!

Ja
Review №95

Lots of stuff, good prices, and some of the staff know where things are. I will allow it was shortly after opening up after lockdown. Good parking, but not sure about RVs.

Wi
Review №96

Lots of very diverse stock; friendly staff. A fun place to shop .... for every last thing.

ro
Review №97

The General Store has a little of everything. Its nice to walk around in especially if youre into the outdoors.

Ed
Review №98

Good selection but staff seems to always be rude and make it a nightmare to return anything.

De
Review №99

Always a quick and pleasant visit!

Bo
Review №100

Always a fun and friendly experience! Items not sold anywhere else in town like clorine blocker swim suits for us water aerobic senior gals. Locally owned for 75+ years. Great place to go for small business Saturday!

Information
73 Photos
100 Comments
4.2 Rating
  • Address:2424 N Division St, Spokane, WA 99207, United States
  • Site:http://www.generalstorespokane.com/
  • Phone:+1 509-444-8005
Categories
  • Department store
  • Auto parts manufacturer
  • Sporting goods store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
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