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Tuffy Tire & Auto Service Center
22750 Pontiac Trail, South Lyon, MI 48178, United States
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Tuffy Tire & Auto Service Center
Comments
Ma
Review №1

I always take my vehicle here for oil changes. They do a great job. It is fast. They will tell me if they notice anything I should be aware of. They acknowledge veterans. Prices are reasonable too.

Su
Review №2

Experienced and considerate staff. They do great work at a good price. I never feel like Im being taking advantage of at all.

Ri
Review №3

Great experience, willing to work with us to find creative ways to repair an older car.

nC
Review №4

Dont hesitate to bring your vehicle here! Great customer service, honest technicians, no bs. Been here a few times and will keep coming back after trying most of the other auto places here in South Lyon (Been to 3 others in the area the last 15 years). This is the place I tell my wife to bring her car to if she has any issues.

Sa
Review №5

They said timing chain was good and after few days of having it home it went out...thats after I spent 1600 on other repairs.... Ruined motor...

St
Review №6

Doug and his staff are top-notch technicians , always a great experience treated like family ,,,NASCAR STEVE 👍

Ma
Review №7

Doug and the rest of the crew at Tuffy have been professional and honest. They always have taken the time to explain what is wrong and what they need to do to repair... and offer different options if available.I have been a customer of Tuffys in south Lyon for over 20 years. I tell every one honest work for an honest price, truthful information about your vehicle and its state of repair.

Ke
Review №8

Consistently fast, quality service, and fair prices (including not charging at all for perceived issues that turn out to be non-issues -- like ice frozen against the vehicle affecting the way it handles).

Ca
Review №9

Been going to this Tuffy since 2012. Always extremely honest and do great work. They have often tried to not charge me anything when the work didn’t take long. Best place to go to for general maintenance on a vehicle.

Lo
Review №10

My car broke down in the highway close to the shop, found that my alternator required replacement. After the repair my vehicle experience additional issues, I attempted to get a refund with Tuffy Corporate which never came. Corporate would never call back or answer the phone, always voicemail. The guys at the shop were very nice about the inconvenience, they let me keep the new part and refunded $100 of labor. I was very frustrated with Tuffy but they took care of me at the franchise. If you have any issues or concerns please just talk with the fellas here, they will work with you!

Th
Review №11

Had a great experience. They were thorough and to the point and gave me a great price for a multi-part job.

Sa
Review №12

Nice real people. South lyon friendly and honest above and beyond. Definitely have a customer for life.

Je
Review №13

Super quick and very friendly. Reasonable prices. Will be back thanks!

Ry
Review №14

Very good shop. They are true car guys. I trust them and highly recommend.

Ch
Review №15

Friendly service for any car service. Doug, at Tuffy, has taken great care of all of our cars for many years. Highly recommend.

Ni
Review №16

These guys are amazing! Not only fair prices but they don’t try to up sell or try and sell you something you don’t need. Also, they’re honest about timeframe of how long job will take. And that means a lot so you can coordinate a ride and simply not worry because they give you realistic timeframes. All in all. I don’t go anywhere else.

J
Review №17

Always a helpful and friendly staff Use them for most of my vehicle service

An
Review №18

I really like this place. I had to find a shop for the repairs I needed this time instead of doing them in the garage. Checked around and looked at reviews and found that Tuffy pretty much had 5 stars. I can see why. The gentleman in the office (I unfortunately cant remember his name...I think Doug?) is one of the nicest people Ive ever met. He got my car in, gave me an estimate and didnt try to upsell me with fluids or brakes or anything else unnecessary. More importantly, he didnt talk down to me like most shops Ive been to have done.When I took my car in for the repairs, it was done before the end of the day at the estimated price. Car is running great and in the unfortunate circumstance I have to have repairs again, Im definitely going back. No question.

Tr
Review №19

Got me in quickly, gave a good assessment with options, and did quality work at a decent price. Staff was friendly. Overall Im impressed with their operation. Definitely going back.

Ji
Review №20

Staff is very courteous and the service was affordable and prompt. Very impressed with my first visit. Had sway bar linkages replaced same day at a lower than expected price. Will take my vehicles here the next time I need service.

Cr
Review №21

I only had two hours before I had to leave for work. Tuffy diagnosed and repaired my vehicle in time for me to leave. Great service. Good people. Definitely recommend them.

E
Review №22

There are a ton of Places to pick from when it comes to getting your vehicle worked on in SL... Ive used more than a few and I have to say I really like going here. They are always very fair in price, prompt with their work and never once have tried charging me for something I feel I do not need. The best part is they have always been able to work around my schedule and on a number of occasions been done with my car before the quoted time. I would recommend them to anyone looking to get any general maintenance or repairs done to their vehicle.

Ke
Review №23

This is your classic Tuffy’s. Bit overpriced, courteous staff that try and get an extra purchase out of you, but overall an industry standard place with nothing special or nothing too negative. If you’re desperate you can go here

Ry
Review №24

What seemed like a good experience at first was soured when 2 months after spending almost a thousand dollars on brakes, I had to put my truck back in the shop because of the steering wheel violently shaking when I applied the brakes. I took my truck to a different shop instead of going back to Tuffy. Turns out Tuffy installed my pads incorrectly and caused premature wear. Not pleased about spending another 400 shortly after getting a full brake job done at Tuffy.

Ca
Review №25

Needed brakes, rotors, and calipers. Went to another place and it was going to take all day. I didnt have all day. Came to Tuffy in South Lyon and they got me right in and gave me a competitive price. They were extremely nice about everything. Going to be coming here again!

Bi
Review №26

Honest guys. Cant tell you how much its appreciated. My wifes GMC Terrain was in the dealership getting some warranty work done and I was told I needed front brakes. I dropped it off at Tuffy expecting to have the brakes done. After inspection the guys at Tuffy said we have at least another 15000 miles on the pads. They didnt charge me anything. Ill be back Thanks Tuffy.

Je
Review №27

This place was great. They got my car done early and their staff was knowledgeable and the price was fair.

Fi
Review №28

Doug is a great help every time I come here. Thanks again guys!

Sa
Review №29

Gave me great help with what to do with a tire that is not repairable.

De
Review №30

Nice service I like how the treat their customers

Ka
Review №31

Staff is always friendly, I never feel as if theyre trying to rip me off, and the work is great and done in a timely manner.

Sv
Review №32

Been using them for years now. Straight shooters who do good work at a competitive price. Most of their business is repeat customers which tells you a lot.

Kr
Review №33

Took my car here 3 times. Wil never go anywhere else. Good honest mechanics. Rare to find.

Ja
Review №34

Great shop dropped of my vehicle for some routine maintence was in and out with no problems. Price was under what I was quoted and they even fixed some extra things that were loose for free. :)

Da
Review №35

Asked them what i wanted and they did it. They dont try to push you into unnecessary services. I would definitely go here again.

Mi
Review №36

Always friendly and fast service.

St
Review №37

They have given me Great auto service repairs for over 20 years !!! 5 STARS

Je
Review №38

The old school owner got our vehicle right in as it was slow..and gave us a free estimate on fixing our vehicle..Honest fair place..Jeffrey Harvey

Ma
Review №39

Trustworthy and fair.

Mi
Review №40

Service was good and honest.

Information
1 Photos
40 Comments
4.8 Rating
  • Address:22750 Pontiac Trail, South Lyon, MI 48178, United States
  • Site:http://www.tuffysouthlyon.com/
  • Phone:+1 248-437-4800
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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