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AutoZone Auto Parts
21910 Pontiac Trail, South Lyon, MI 48178, United States
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AutoZone Auto Parts
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La
Review β„–1

My power steering was going out. Was able to buy the hose to fix it. Got back on the road after fixing it in the AutoZone parking lot 😁

Br
Review β„–2

Car needed a battery, was suggested that I get it from AutoZone, so I called on my way from Ann Arbor to South Lyons...they said they could install the battery and would wait for me to arrive. Once I arrived they checked the old battery...it was dead after 6 years...so I bought the new one and they installed it in 86Β° heat. Thanks AutoZone for being so helpful and honest!

mi
Review β„–3

Great experience wife needed wipers for her vehicle they installed them good price Thanks Again

Pa
Review β„–4

My son and I went in and explained that my son had his drivers permit and was coming in to learn about how to order parts for the vehicle and that today we were doing an oil change. Joe was ABSOLUTELY AMAZING! He was SO helpful to my son, explaining things as we went and even gave helpful insights. Fantastic experience!

Ik
Review β„–5

I TRULY WANT TO THANK YOU TO JOSEPH AT THE SOUTH LYON LOCATION FOR ALL HIS HELP TO HE IS ONE OF THE HARDEST WORKING PEOPLE I HAVE EVERY MEANT AND NOT ONLY FOR ME PERSONALLY BUT HE HAS HELPED OUT COMPANY AND STAFF HE WORKS SO HARD AT HIS JOB AND I FEEL THAT IT IS INCORRIGIBLE, BRUTALIZE, MISUSE, MALTREAT AND MOLEST THIS IS HOW HE IS TREATED FOR HOW MUCH HE DOES FOR THIS COMPANY AND THIS IS ALL DO TO HIM HAVING TO WEAR THE MASK! THIS MAKES HIM SO SICK, IT IS SO HARD TO SEE HIM TRY TO WORK WITH BEING SO SICK IF HE HAD A DOCTORS NOTE THEN HE SHOULD BE ABLE TO WORK AND BE SAFE AND HEALTHY BUT YOU FORCE HE TO BE SICK AND WORK LIKE THIS HE IS TO AMAZING OF A WORKER FOR YOU TO TREAT HIM LIKE THIS YET YOU DO THIS IS NOT RIGHT I NOT ONLY GOING TO POST HERE I AM GOING TO POST WERE EVERY I CAN THAT IS GOING TO LISTEN TO ME THAT WILL DO SOMETHING ABOUT THE WAY YOU TREAT THE BEST EMPLOYEES YOU HAVE HE WORKS EVERYDAY FOR YOU ON TIME STAYS LATE AND NEVER EVER COMPLAINS ABOUT WHAT YOU DO TO HIM BUT WE SEE IT EVERY TIME WE COME IN HERE ME MY STAFF JOSEPH IS THE BEST THIS YOU HAVE IN YOUR COMPANY TO BAD YOU TREAT HIM THE WAY YOU DO HE IS IN SOUTH LYON AND WE ALL LOVE THAT STORE

Ke
Review β„–6

Walked right in, was greeted, helped, rang up and they put the part on for me. In and out. Excellent experience.

Sa
Review β„–7

Clean and fast checkout and they even installed my new tail light bulb . Thank you 😊

ba
Review β„–8

I like AotoZone helpful staff they always have what I need.

Ja
Review β„–9

Joesph is a great help. He’s been able to help me with everything I have needed by ordering things. The store was clean and organized as well as very well stocked. The employees knew what they were talking about. I will continue to shop at this location.

J
Review β„–10

Great team. Thanks

Jo
Review β„–11

Service at this auto has gone way down part people are way to chatty I could see if they were talking about parts or repair but Joe and the lady with the odd colored hair they tend to talk about personal life issues without regard for customers waiting in line Ive waited in line listen to gabbing Ive saw customer leave lack of service the general manager should take look at store servalance camera footage I go to auto parts store to buy part not hear stores

Jo
Review β„–12

The staff need to learn how to make sure they order the correct parts. To many times they do not listen to me on the correct engine size and order the correct parts. I go inperson and look at the computer to make sure they get it right.

Ku
Review β„–13

AutoZone South Lyons these guys know their stuff always easy going can always ask questions thats why I keep returning thanks guy for keeping my vehicles running great.

Br
Review β„–14

I went in the store kinda clueless with what I needed and the salesman Tom was so kind and helpful. He gave me great advice for my car and got me the supplies I needed without wasting my money. I will go back again.

Jo
Review β„–15

They lost a customer. walked in on Sunday morning. customer at counter was not wearing a mask and both employees were not not either. there was plexiglass all along the counter so I figured that was ok. But when I explained I needed wiper blades and they were not in the book, the lady just came out from the counter and started telling me about the blades tmright in front of me. I had my mask on and just stopped her and told her I needed to leave. This was on Jaunary 17 when new records of Covid were being broken every day. Covid is real, this establishment didnt respect my safety and assuming does not respect the safety of their others customers as well.Sorry to say.

Pe
Review β„–16

I have a new vehicle with a blown fuse. I knew from the manual which fuse I needed but wasn’t sure where the fuse box was and which fuse to replace. Jared assisted me in finding the correct fuse and then went to my vehicle and replaced it for me. He greeted me pleasantly when I entered the store and it turned out to be a rewarding experience. He told me to come back any time for assistance. He is a great reflection on the overall reputation of the business. I will continue to take my business there. Thanks, Jared!Mary Passink

Fo
Review β„–17

I was in the zone so 1st stop was Auto Zone 🚘 great place and fast pace

Ko
Review β„–18

Good customer service but part didnt match

Aa
Review β„–19

I order a dam radiator on the 23 and it still has not yet yet. They said it would be 2days and still know word from the guys

br
Review β„–20

If they dont have it you can special order it

Pe
Review β„–21

Stopped to get help with finding wiper blades that worked better for my vehicle. Spoke to Joe and had a really good and helpful discussion regarding wipers and how they work for different types of vehicles. Overall great service. Would recommend.

G
Review β„–22

Very helpful and friendly staff. I bought a battery for my car, they replaced it for me in about 10 minutes and I was down the road.

Ma
Review β„–23

Very friendly and knowledgeable staff. Always have what I am seeking.

Da
Review β„–24

Always good always helpful

D.
Review β„–25

My car died at the car wash today, we were able to get it started after praying. I called Auto Zone in S. Lyon and Mitch told me they had 1 battery left for my Honda Fit, we headed over there and Joe put it in for us. I cant tell you how grateful I am for Auto Zone and the help they give. These guys are the nicest people! YOU GUYS ARE THE BEST !!! D. Carr

Br
Review β„–26

Good parts store friendly people

Sc
Review β„–27

Ggod staff

Je
Review β„–28

These guys have started to go down hill a bit. The other local auto parts store are much nicer on the phone and you dont have to talk to a manager to get the right answer all the time like you do here. Aaron and Eric are the only two here that have a clue, or maybe care.

Je
Review β„–29

This is where I recommend many of my friends, (especially single women who dont know much about cars) to come if they are having car problems. I like Auto Zone because you can get free computer diagnostics here and you have a good place to start with troubleshooting the problem. Youll often save time, stress and money by knowing whats wrong with your car and by purchasing your own parts.

Do
Review β„–30

I love this store. The staff there are friendly and helpful. They also recycle my oil and are happy to receive it.

Mi
Review β„–31

Very helpful staff and reasonable prices. I would give five stars if they would fix the entry and exit to the parking lot.

De
Review β„–32

Southlyon auto zone great help bent over backwards to help me with my problem made the job much easier

Br
Review β„–33

Great encounters with the store until they wouldn’t wait 4 min after closing time for me to make an exchange. I even explained my car was up on a friends hoist, but still couldn’t wait a couple min. Ridiculous.

Ke
Review β„–34

Had to get my Battery Switched out this morning, Eric was on it and got it switched out quick. And I got to work on time! Thank you!

an
Review β„–35

Good car parts

St
Review β„–36

Best place for auto parts around. They always sell you the correct parts.

Jo
Review β„–37

Easy to find convenient good selection of auto parts

Ke
Review β„–38

PLEASE DRIVE THE EXTRA .1 OF A MILE TO Advanced auto parts or O’Reilly’s, because the customer service is HORRIBLE. I was never so appalled at such horrible service I returned my items and purchased them at a different location.

Ch
Review β„–39

Friendly staff. They helped me find a rear wiper blade for my car that was not listed in their system, but it was on the shelf. Apparently that happens.

Jo
Review β„–40

Always helpful and friendly. When I need parts for an old Thunderbird, they can get the parts in a couple days.

ma
Review β„–41

Good selectons.

Mi
Review β„–42

There staff is amazing! So helpful and nice.

Ea
Review β„–43

It was good πŸ‘.

Ca
Review β„–44

Service is good but watch the parts u buy..

E
Review β„–45

This place always has my items in stock and with two to three different auto parts stores in town its good to be able to just go to one place and know you are getting the best price.

Ch
Review β„–46

Excellent customer service. The manager was so helpful and personable.

Ca
Review β„–47

The workers seemed very friendly and knowledgeable, they just tended to have a very long conversation with each customer.

**
Review β„–48

Good store but watch out for the entrance you will mess up the front of your car. Pretty ironic.

Ch
Review β„–49

The people at this store are completely incompetent and lack even the basic automotive knowledge! Every time I visit this store I have to return 2-3 times to get the correct parts or even a full refund! Recently I did an oil change on my Ford F-150 and not only did they supply me with the wrong oil filter but also the wrong oil! How hard is it screw up an oil change? Especially with a computer with all the information in front of you? Apparently extremely easy if you work at this AutoZone! Every time I come to this AutoZone I end up at the OReillys (located at 9 mile and Pontiac trail) not only did they supply me with the correct parts but it was actually cheaper! I will never give this store my paytronage again! I highly recommend visiting any other local auto parts store in South Lyon before even considering this joke of a store. It amazes me how the same 4 employees can cotinuesly mess up every project Ive ever worked on and still stay in business. Anyone considering doing business with these professionals I strongly suggest visiting any other store before resoting to the stupidity offered at this store.

Je
Review β„–50

Staff was super friendly and helpful. They wont try to sell you stuff that you dont need.

Ia
Review β„–51

Very good store, Ive been going there for years now and I think the staff is the best its ever been. Yes they dont stock many parts but the help, and knowledge is worth it just to stop by and chat! Whenever I go down the street to Oreilleys, or Advance, I find them not helpful, kind of cold, and just not as knowledgeable. There is a reason Autozone is always packed....

Ho
Review β„–52

Jen is the best! Helped me change my headlights and my wipers!

Ja
Review β„–53

The associated were both friendly and helpful.

St
Review β„–54

Helpful polite service everytime I come to this location. Twice theyve switched broken windshield wipers for me in the rain!

Mi
Review β„–55

AutoZone South Lyon is great for standard maintenance items and replacement parts.

Ma
Review β„–56

Very helpful with battery replacement.

Jo
Review β„–57

Good guys. they dont only make the sale for just the company but also make sure that the customer is getting the best deal .

Li
Review β„–58

They are very helpful and good to deal with.

Ti
Review β„–59

Decent auto store with good selection.

Jo
Review β„–60

Tend to always have what I need or help locate it when they dont. Great bunch of guys that manage the counter.

Mi
Review β„–61

They always do their very best to help you, either get the right parts, or diagnose your car problems. My go to parts store.

JS
Review β„–62

Such helpful and friendly people.

Ch
Review β„–63

Staff was friendly and helpful!

Me
Review β„–64

Manager is rude! We have a business account and we have had problems with management 9 out of 10 times. It seems as if you dont have to know anything about car parts to work here

Er
Review β„–65

Good service and parts availability.

Ch
Review β„–66

Nice and friendly people and service people

Br
Review β„–67

The people there are very knowledgeable and helpful

Ja
Review β„–68

My goto place for parts. They also recycle my used motor oil.

Je
Review β„–69

Needed wipers, got good ones and got a $10 Auto Zone gift card on purchase

Ke
Review β„–70

Helpful and good selection

an
Review β„–71

Employees dont have a clue

Ed
Review β„–72

Havent been there

Ge
Review β„–73

Friendly/helpful

Ra
Review β„–74

The best

Ev
Review β„–75

Not the best place to get help they look things up and point you to a thousand products and you have to sort through it.

Je
Review β„–76

Not the best service

Ca
Review β„–77

Great employees

To
Review β„–78

Eric is the best

Je
Review β„–79

Great place

Jo
Review β„–80

Great place

Aa
Review β„–81

Drop off used oil here

jo
Review β„–82

Good price

Lo
Review β„–83

Bad Customer service!!!

Jo
Review β„–84

All idiots

ch
Review β„–85

Car parts

ja
Review β„–86

Spot on.

JP
Review β„–87

Good AutoZone.

Information
16 Photos
87 Comments
4.2 Rating
  • Address:21910 Pontiac Trail, South Lyon, MI 48178, United States
  • Site:https://www.autozone.com/locations/mi/south-lyon/21910-pontiac-trl.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2176&y_source=1_MjQ2ODYyNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 248-446-8021
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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