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Mattress Today Seattle
1533 NE 145th St, Seattle, WA 98155, United States
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Mattress Today Seattle
Comments
Je
Review №1

They have awesome customer service and never hesitate to help you with delivery! Highly recommended!

Ju
Review №2

Great experience, patient staff that explained differences in build of mattresses and allowed comparing with other places. Really appreciated the liquidation opportunity for an amazing deal. Thanks!

Ev
Review №3

Great place with friendly service - Maddie was extremely helpful in picking out a good mattress that was within our budget. Definitely recommend!

jo
Review №4

Josh and Andrew where top notch on there customer service, and excellent prices

PO
Review №5

Bad customer service. Keep forwarding calls to voice-mail. Paid for a mattress, called to confirm pick up. Nothing. Bad for business.

Ig
Review №6

An appointment was scheduled, I arrived to the closed doors, the calls were not answered, after the number of attempts to reach them their phone had been turned off and the calls began to be automatically forwarded to a voicemail.

Ha
Review №7

Amazing. Best bargain possible for Mattresses. Personal service you can only find at an owner operated store. Bed selection is top notch. Craig and team are going incredibly helpful. We bought eight mattresses for a new house and saved a ton. Delivery guys were very good too.

CA
Review №8

The folks who work there are friendly. There was absolutely no pressure to buy - it was easy for us to make our own decision. We bought a Lux mattress, pillows and mattress protector. We had the mattress delivered the very next day by Josh - who arrived exactly when he said he would! No robocalls to set up delivery whatsoever. And he hauled away our old mattress. Everything was in our price range and the entire experience was fantastic! However, their computer and printer werent working when we bought the mattress, and we discovered after they emailed us the sales breakdown that they had overcharged us by $25, add sales tax to that and it comes to about $27.50 overcharge. I called the day after the purchase and emailed about the overcharge twice. A salesman called back and said hed look into it, that we shouldnt have been charged the extra, and said hed call me back right away. He never did. And I never received an email response. Its been several weeks now since the purchase. My credit card statement came yesterday and it still wasnt deducted! If you buy anything there just be sure they dont overcharge on the bill. And if you are, dont expect a reply back. It wont happen!

Ro
Review №9

My grandmother purchased a luxury mattress from this location and is so happy with the exceptional service experience she received. Sales associate Ashley narrowed her search down to brand she wanted to look into and also the needs of her back. Ashley was very knowledgeable on each brand, what materials the mattress was made of and how they would effect her back. My grandmother was introduced to a new brand that took the pressure off her back and allowed her to move comfortably. Thank you so much for making this process easy for her and going above and beyond our expectations!!

Je
Review №10

Very good experience from the minute we walked into showroom and Ashley was extremely helpful and knowledgeable. She was great and assisted us in finding exactly what we were looking for in a mattress and adjustable bed frame. Not a high pressure shopping experience and we werent talked into anything we didnt want or need. We did however, discover the greatest pillows and were happy to purchase those also. Overall a great experience.

sh
Review №11

Had the best experience shopping for a new mattress with Ashley at the Seattle location. She was very friendly and listened to everything we said we wanted. We found the perfect mattress for our needs with an incredible deal all within less than an hour. Amazing!

Da
Review №12

We got a mattress here and now my mom has one from here as well. The staff is amazing and knowledgeable. They are there to help you find comfort, not just sell you a bed. Ashley was willing to give us the information we needed to make the best selection at the best cost even if it wasnt with him. Thank you Mattress Today!

Ya
Review №13

Update 4 months later:2 months in and the mattress is sagging and making noises. I can feel the springs already. The set cost $600 and according to Ashley it retails for $900. Hard to believe that though since in 2 months time this has happened. I no longer recommend Mattress today.Purchasing my new mattress set from Ashley was very smooth and quick. I was in and out in under 20 minutes. I purchased a set that came with free delivery ($50 fee for sets that are under $500). I got my set delivered the next day! Making an appointment was easy through Facebook, they were available to see me the same day I contacted them but I opted to come in on a Sunday evening. If I have a problem with my purchase Ill come and update this review. But for now, Im very happy and recommend Mattress Today!

La
Review №14

Ashley is the best! This was the best customer service experience I have ever had. She knows her products well and makes herself available to help in any way. She has definitely earned my business forever and I will tell everyone to go see her when they need a new mattress!

Ma
Review №15

I had a wonderful time testing all the beds and pillows. Great service! Ashley is just awesome! Thank you!

Mo
Review №16

Ashley is very helpful and the store has a great selection of mattresses for the best prices, I did a lot of shopping in the area and I ended up coming back here since they had the best quality for the best value!!!

jo
Review №17

Very good customer service , helpful and friendly Ashley and her husband are wonderful and do their best to give you the best prices . Good quality of mattresses and delivery ,thanks a lot for your service .

We
Review №18

I got different mattress that is different from what I’ve ordered. Be aware of this kind of store, they don’t accept returning the mattress, even though I’m completely sure they gave me the wrong mattress. Two months update, still remain one star even though I don’t want to give any, the mattress depresses itself, make the surface uneven. Such a bad quality mattress, it’s a very bad purchase experience.

Pa
Review №19

Friendly service. .

Information
6 Photos
19 Comments
4.3 Rating
  • Address:1533 NE 145th St, Seattle, WA 98155, United States
  • Site:http://mattresstodaywa.com/Seattle
  • Phone:+1 206-487-6437
Categories
  • Mattress store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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