Brian fixed my MacBook Pro in less 3 hours. He came to my home to pick it up and deliver it to me once he fixed it. I have never received good service like this at the Apple store. He fixed my video card issue and allowed me to get back into my laptop since it had been almost two years since I last used it. Thank you Brian for your awesome work and great customer service!

Brian is prompt at returning calls and emails. I felt like I received personalized quality service.

When the hard drive on my iMac went out, Brian and his team replaced it and managed to retrieve the data from the old drive so my computer runs like new. Since I am disabled and getting the computer in and out of my car is a challenge, I really appreciated that Brian came to pick it up and brought it back when it was repaired. Great service!

Brian was great about providing me with options and recommendations when I recently needed to change out the hard drive on my computer. He responded quickly and was willing to answer all my questions. Excellent service. Ill definitely be back.

A while ago my MacBook Pros CD drive failed and despite my slightly above average abilities repairing computers I couldnt get it running again. Now the geniuses at the Apple Store had the only suggestion of replacing it with a new MacBook Pro since mine was considered out of date. (MacBook Pro 17-inch, mid 2010) Since I didnt want to donate a kidney in order to pay for a new laptop, and my outdated one was/is still in top shape, I still thought repair was an option. I ran across TouchTech during the West Seattle Street Fair and chatted with Brian the owner briefly about my issue. He said: Bring it in and Im sure we can get you back up and running. Took it in and in about 2 days I got a call to come pick it up and that is was all done and working fine. Couldnt be happier. works like a champ. Brian is very polite and precise and keeps you in the know of what hes going to do, and the price...more than reasonable. The only downside about TouchTech?....its not open on the weekends and since I live in Tacoma...trying to get to TouchTech after getting off work and getting thru Tacoma traffic before they close was a bit of a challenge. Other than that...if you have a apple and it needs repair...Brian and TouchTech Systems can help you out. This review is a little late in the making...I kept meaning to write it many many, months ago and kept losing track, but I plan on having some additional work done (seeing if my traditional hardrive can be changed to an SSD). Ill keep ya posted.