If I could give more stars I would. Going in I was very skeptical because I had been let down so many times in the past couple of weeks. I sat down with Kristen and she explained to me my credit situation and told me it was going to be hard but not impossible. She then met with Ben and they both went absolutely above and beyond to get me the EXACT car I needed. Even though I arrived an hour before closing I never felt rushed they both took their times with me and I will forever be grateful for everything they did for me and my family.

Rude, absolutely EVIL PEOPLE. Beyond the scope of even decent. Kicked me OUT OF THE CAR LOT BECAUSE I WAS WAITING IN MY OTHER CAR!!!!!

Great experience! Would recommend to anyone who has poor credit or trouble getting a loan elsewhere. I worked with Katelyn, Kristen and Ben and all were incredibly nice, super helpful and efficient at the process.

Ben has an amazing team of ladies. Sabrina, Kristen, And Katelyn are amazing young ladies who do what it takes to help their clients. It doesnt matter if you dont have established credit, have repos, filed for bankruptcies. They put in the work to get you the best!

These guys are awesome! Ben was super helpful and knowledgeable in a non pushy/salesmen way, which I appreciated. I had a great experience months ago from start to finish and would recommend them to anyone looking for a vehicle. I was skeptical about taking my car in as a trade cause it had some issues but they were able to give me a great deal with paying it off and getting me into my new car. Their variety is huge since they can pull from other lots. This is the 6th car I’ve bought at a dealership and by far the smoothest and best feeling of not getting screwed over that I’ve had from others! Lol 😂 Will definitely be back when I’m back in the market! Thank you!My friend also bought a car there after me with pretty bad credit. They work with a lot of different banks/credit situations and she was sure she would get denied like she had at a few other places. They got her approved and she’s back to rebuilding her credit. Worth a try if you’re worried about that!

Loved my experience! Sabrina worked with me and treated me very nice and Ben the finance manager answered all my questions. Thanks so much!

Kristen has been very helpful and nice. Super professional and patient, broke down things really easily for me to understand. I really recommend her.

Have the car checked before signing anything. Purchased my car about three months ago and it’s already giving me more trouble than it’s worth.

My husband and I decided to finally just buy a car from the dealers. Sean Bryan helped us get the best deal with the most reliable car.We weren’t expecting much, just some little car I’ll want to trade in 2years anyways. But when he showed us the first car, a Jeep Wrangler (used). I was instantly in love. I didn’t want to part ways with this Baby. And Sean Bryan made sure we got the best deal, he helped us through the process and was just so friendly and attentive. He knew what he was talking about that and that refreshing for a car dealer to actually care about his customers

Shout out to Kristen & Dagy for working so hard to get me into a car today. They are truly people who care and I couldn’t be more thankful. IF YOU ARE STUCK IN A LOAN THAT DOESNT WORK FOR YOU OR HAVE BAD CREDIT OR ARE EVEN IN A CRISIS PLEASE GO SEE THEM THEY WILL TAKE CARE OF YOU!!!!!!

Ben and his staff are extremely knowledgeable, easy to work with and he makes the buying process fun even with credit challenged people.

Today I was able to acquire a brand new Jeep with the help of Brady Gunter. He wen above and beyond to help me achieve this goal. Brady and Jeff his finance officer made this happen for me and my husband. We appreciate the commitment they exhibited to see us through this process.We typically have a negative experience when dealing with car salesman’s. Today they renewed our outlook that people really go out of their way to help people with challenged credit.We truly appreciate this team and turning a negative into a positive.

Got “pre approved” for a loan through credit karma after having trouble getting a loan due to credit issues but was told that they could work with those issues and was pre approved for a loan and to come schedule an appointment. I asked about how much I was approved for and for what details of the term and was told that I would have to come in and see. I explained my past situations of getting my time wasted by having to schedule hour long bus rides just to get to the dealership and not be approved and was told that I was good just to bring my paperwork and Ill be set. Day of the appointment I was contacted to confirm I was coming in I AGAIN explained my past situations and tried to see how much I was approved for thinking I’m pre approved and was just told to come in and I explained how I was hesitant to come in because of being let down so many times in the past that I didn’t wanna waste my time trying to get over there just to be let down and I get there and was told I wasn’t approved! After I clearly stated more than twice about my situation and not wanting to waste my time. Left annoyed with the whole situation. Took me 2 buses and over an hour just to get over there and to be told no when it could’ve been handled over the phone....

I went in on a Sunday sat in the dealership for three and half hours, finally approved and told the vehicle I was approved for needed the GM to finalize on the next morning. Next morning came and nothing. Contacted the salesman and was told a different story that it had mechanical work done on it so put it at a higher price so they needed to find me a different vehicle. Keep getting told daily several times a day that we are working on it and will be figured out today. Several days later and I am still waiting. Seems to be very unprofessional at this point and the fact I am only being offered ONE vehicle as an option when their site has several even priced under what the vehicle I approved for in the first place is. That vehicle in question still shows on their website at the same exact price it was the day I sat in the dealership for hours. Would be nice if communication was there and no run around blatant lies and excuses are given.

Big Al helped me get approved, find a safe and attractive car all in one day! He helped me find something suitable for my needs and financial capacity and really listened and addressed my concerns. Im very happy with the service I received from him and will definitely come back for my next purchase.

Great place, James was very helpful with the entire process of buying a car and especially credit. We will definitely be back!

Thank you to Katie and Mohamed for the excellent service in the purchase of my 2015 BMW!

My experience was very pleasant. They have lots of vehicle choices. Their staff is very friendly. The process was also clear and answered all the questions I had. Thank you for making this process so easy.

They will lie to you and they dont care who they hurt dont get car from them

My sister just bought a car here and I went with her to make sure all went well. Their customer service was top of the line. They werent the pushy salesman that you would expect going to a dealership. Very helpful in finding the car she wanted without trying to upsale her. It seemed like they really just cared about getting what she had wanted and getting her a good deal after qualifying her. I would recommend my family and friends to come here as well. The environment is a very comfortable place to be in. No pressure. No salesman breathing down your neck making sure you buy something. No upsale or no overcharging. I think Im trading in my car next month with them now aha. Good company to do business with.

Great service, super honest salesman and thank you so much!!!!!IC

Kinda rude

Hello Everyone, I want to a few places from Car Pros to sound National in Renton, than Pierre Mart, they all do almost the same, ask me for big down payment, from $1700 up to $3000, and showed me only 1 to 2 cars, they push me hard, to do between $609 & $780 Payment, than I applied for a loan under Washington car credit, I got a call from Bill 20 minutes later which he did a great job, We set an appointment for 2 days later, got a followup call, want there he explained all the process, and the Manager Fred came to meet with me too, they got me what I want, 2015 Golf TDI, with only $700 down payment and $465 per month, Im so Happy, and not only that, the Owner came and say hi to me, great place, I will make sure every one knows about this place, thy rock

Amazing! i would highly recommend, ask for Brandon hell take good care of you.

Update. Brandon is a crook. They sold me a car with the wrong vin number so I decided I wanted my car I traded in back. They took my stereo out of my car and then acted like it was never in there. Wow. Not to mention the car they sold me was the only car they had. I couldnt look at anything else, I had to take that car. Terrible company. Definitely unethical and illegal business practices.

Brandon was a great salesmen. He was very helpful and i recommend him!

Not sure where this is, but they texted my cell phone to say my auto loan application had been approved, but I have not submitted any loan application to anybody. Either a scam, or dishonest marketing.

We went in and was told we were approve for a loan. But they did not have a car ready for us to pick up. So we came back the next day and then they told us o the car did not pass safely inspection and we don’t have another car for us and just pond us off to another dealership.

Brandon was great. He helped me get a car in no time.

Very nice and fast, Brandon was a lot of help.

Great place