Great Smoke shop. They have everything you want and are so welcoming. Great selection of cigars as well. Thank you guys.

Great customer service. Extremely friendly and polite. If they don’t have what you’re looking for, they will offer to order and have it the next time you’re in their store. I really appreciate the easy access of Frank Lloyd Wright too!

Ahmed the young man who helped me was very cheerful, inviting and helpful will come back to visit in future!

Kratom products I like to get have no price listed and are always punched in as custom item with prices varying wildly, something I bought for $30 yesterday was rung up over $60 today

I come here pretty often. 90% of the time Eisa helps me out and he is always awesome and helpful. Super friendly and professional.

Every time I have been here, the service is unbelievably rude unless it’s the long black hair man, he is very respectful. However, the tall short hair man needs a lesson in customer service and needs to learn how to speak to customers instead of being dismissive and rude. This place needs customer service training and overall needs to learn to respect and value their customers.

Most amazing prices $ EVER and customer service off the charts.

The best guy ever (ahmad)

Awesome customer service! He helped me, explained everything and was great! This will be my new go to

I have been going to this shop since it has opened. They are friendly and have good prices. However, my recent experience was exactly the opposite. I buy boxes of cigars regularly. The gentleman tried to charge me more than usual and I explained that I get a minor discount when I buy a box at a time. This is normal for most cigar shops. He persisted to tell me he is giving me his best price which was false. Very disappointing. I may give them another chance but beware of what they charge versus the price on the merchandise.

Came by at 825 Tuesday morning and was not open. Website says open at 8. Frustrating.

Over priced, they over charge you, and they steal your credit card information. Then try to use it all over town. Happened to me twice. DO NOT GO HERE!!! Reported to my bank for Veterans and the Scottsdale Police Department.Check your statements because they know someone who works on W Indian School and 24th St. Both are gas stations. It will be an EFT charge for an ATM withdrawal for an increment that you can’t even get out of an ATM.Shady!!!UPDATE: Owner called me immediately to resolve the issue and to speak with me face to face due to the seriousness of this matter. Seems like a store owner who cares about his business and his customers.

Mike was amazing! I went in there looking for a Suorin Air and Mike notified me of a newer device they released that was so much better. This is the main shop I go to and the customer service is always awesome. If you’re looking for a good place to go, I would definitely recommend this shop!

Excellent staff and service with competitive prices.

Awesome store!! Very helpful and knowledgeable staff. For sure the cleanest smokw shop Ive ever seen. Huge selection!! They literally have everything you could possibly need in stock, and the location is super convenient as there arent many head shops on my area. Keep up the good work guys! You got a lifetime customer right here!

Love everything about the owner and his #1 sidekick. These guys are the real deal when it comes to customer service. Best selection of incense too❣️🙌

Very nice smoke shop, very friendly staff! They have some very good quality CBD hemp flower.

Very friendly and knowledgeable staff! When I called them not knowing they just closed to ask about how late they were open that night, the employee informed me that they just closed, but he asked how far away I was if I were to stop by. When I answered I was only 5 mins away he said he would wait there and stay open late for me. Thats how good their costumer service is! I would definitely recommend this place.

Always dope and have whatever I need!

My man Eisa will treat you RIGHT! The whole place is just an awesome laid back experience with unrivaled customer service.I make 35 minute drives just to buy from R & M. There’s a shop spitting distance from my place but it just doesn’t beat R & M.HANDS DOWN best vape shop I’ve ever been to - and take a look at their humid room they have great brands for cigars. This place does it all well worth a check out.

The best smoke shop in town, I’ve gone here ever since it opened and I’ve never had a complaint

They carry bootleg puff bars. Some of their puff bars might be real but the airis puff is a counterfeit product.

Great experience, just the right place to have chosen. Helpful and friendly, and the selection was great, Im not a huge smoker so I had a lot of questions and they answered all of them. Good vibes!! Definitely visiting again.

Hands down one of the cleanest smoke shops I’ve seen. The staff here is helpful and friendly. I highly recommend this place ! Keep up the good work and great customer service you have going on !

This new place is worth visiting. I heard about it from friends and I was not disappointed when I went there. 5 stars guys. Good luck.

Great customer service. Natasha was very helpful and patient!

Eisa is the man! Hooks it up great selection my go 2

The best smoke shop ever. Great prices, great customer service and professional. Plus large selection of everything.

Best shop in the area!!!! So much love. And respect! Great deal with great glass and greaat deals!!!

Awesome cuAwesome service! Thanks so much!

Best local smoke shop.! Amen.

I read the negative reviews. Unbelievable and tsk,tsk, is on them, not the owner. Inviting shop, clean, much variety and prices are great. My son introduced me to this place and everything he said was true. Very friendly and they want to earn your business. Visit and see for yourself. 5 Stars.

Friendly staff and a great selection of accessories - everything you need to smoke or vape your tobacco. I may or may not be a regular and satisfy my ecig and uhhh tobacco needs here.

R and m smoke shop is hands down the cleanest and friendliest smoke shop. R is so kind, and treats his customers with respect. he treats us like friends rather than money.his prices are the cheapest around scottsdale. this placeis definitely worth checking out regardless if youre new to vaping or a senior to it.

Best I have ever visited. Biggest selection, friendly staff, beautifully decorated place, will visit again.

Owner is very nice. They have great products there too for a good price.

Great products and good employees!

Eisa is always super helpful, I’d recommend this tobacco shop to anybody!

Good customer service, professional staff and amazing atmosphere. Thumbs up!

The guy was friendly and they had what I needed... that was good enough for me #happycustomer

Best smoke shop in Scottsdale.

Meh, I came in here based on reviews, but the reviews are written by the staff. Not an honest way to boost business. Ive been to alot of smoke shops, while this one is nice inside, I cannot stand dishonest people.

If bees had knees, they would be walking in the door to this bad ass smoke shop. Go in, grab a blunt wrap, and get some custom glass.

Great customer service and very reasonable prices. Huge selection

Do not go here bought a banger that he told me was 16$ but was gonna give me a deal on it since I go there often the banger I got ,broke in the middle of me just heating it burnt through my pants and bed screw this place do not go here they will over price everything and everything in shop is horrible quality

Great staff very friendly and professional. :)

Attention is what gets me. This place earned my business.

BEST SMOKE SHOP IN TOWN

Good place, convenient hours.

Large selection, friendly owner, favorite shop in Scottsdale

Great place, superb staff!

Awesome and convenient

Always my go to!