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NAPA Auto Parts - Genuine Parts Company
570 S Roselle Rd, Schaumburg, IL 60193, United States
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NAPA Auto Parts - Genuine Parts Company

Comments
JT
Review №1

Ive been in auto industry for a long time. Deal with many parts stores and manufacturers. Ive ordered parts online and wanna pick up at this place. The online shown they had them in stock but when I was ready to pick up, they told me they didnt have them and gave me attitude about I have to go back. I asked, why didnt you call me and let me know and they just stared at me. Then they told me the payment didnt go through and I showed them my credit card was processed and the receipt from their transaction but the manager didnt care and told me to go back tomorrow. The fact is that they didnt call and notify me about whats going while Ive waited whole day for the parts and have an attitude forward their customer. This may be my last time doing business with them. There are plenty of other places if they dont want my business.

Pe
Review №2

They had in stock a part for my old old truck , and helped me out with the parts for a true, and leak proof connection. Very good experience.

Ev
Review №3

Just a waste of time here he’s slow poke ,know nothing about the batteries

Wi
Review №4

NAPA Auto Parts will meet all your needs for your vehicles if they dont have it in their store they will call their other stores and find what you need and have it delivered how can you repeat that

Ke
Review №5

Clean, well lit, organized. Online pickup was quick. Staff was helpful.

Br
Review №6

Ordered a part called to see if part was in waited on the phone for 10 minutes went in to pick up part waited in the store for another 10 minutes while employees stood in the back talking football and one other gentleman was working the desk. Im way too busy to wait around when employees should be doing their job!

Pr
Review №7

Friendly and courteous service makes you wanna ask more&more questions...Qudos to YALL

Ve
Review №8

Five stars from me

De
Review №9

Worst service I believe I have ever experienced. Was asked if I needed anything, than was immediately ignored.

Mi
Review №10

Joe and staff are the best ,quality parts too.

Da
Review №11

Great service, great prices.

Ah
Review №12

Fear price good service

Da
Review №13

Very well stocked and friendly service.

Ke
Review №14

They have a relatively small store area on the front, but a huge warehouse stock behind the counter.

Ja
Review №15

Knowledgeable and helpful. I like going there

Sh
Review №16

Rude and seems like racist people, never going back! - zero stars

se
Review №17

Friendly and knowledgeable staff, a little expensive.

su
Review №18

Very helpful staff at this location

Ch
Review №19

Ordered and picked up the parts with no prob

Wi
Review №20

Always great service

Lu
Review №21

Looks - you can buy everything what is needed for a car

Al
Review №22

Helpful and friendly

Xa
Review №23

Good prices, great variety of products and services

Information
11 Photos
23 Comments
4.2 Rating
  • Address:570 S Roselle Rd, Schaumburg, IL 60193, United States
  • Site:https://www.napaonline.com/stores/il/schaumburg/570-s-roselle-rd?cid=pl_yext_gpc_GenuinePartsCompany_24500
  • Phone:+1 847-352-2299
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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