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Coastal Auto Collision & Customs
6133 Palmer Blvd, Sarasota, FL 34240, United States
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Coastal Auto Collision & Customs
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Br
Review №1

Fixed my scratched and dented F150 and it looked flawless. They got me in right away and took care of all the insurance payments. The owner Dave is fantastic. highly recommend

jt
Review №2

I had a rusty floor pan on my older Jeep Cherokee. The repair work they did was top notch and of the highest quality. No shortcuts at all, replaced the pan, undercoating, seam sealing, all done perfectly. Their price well below what others had quoted and I couldn’t have been happier with the finished results. Will definitely recommend to friends. Thanks again

Ma
Review №3

I highly recommend this business! Just got my bumper fixed after being in a rear end collison, the parts arrived quick and I was quoted 90 minutes for repair but Dave and his crew had my car ready in less than 45 minutes. I was given some other quotes for some cosmetic issues from a previous minor hit and run accident and will be returning soon for more work to be done on my vehicle by Coastal Collison! Dave is awesome and very trustworthy ! Oh,and how could you not love that sweet dog behind the desk! ​😍

Jo
Review №4

My son had a car accident that ripped off his back bumper. A friend suggested Coastal Auto Collision. The folks we talked to in the office were helpful, and responded quickly. We had an estimate in a few minutes. This happened on the Friday before the 4th of July, and was followed by a tropical storm on Tuesday and Wednesday. Despite all of that, they got the replacement bumper and finished the car quickly, and even came in on Saturday for us to pick it up after final tweaks and washing. They were professional and the work was excellent. I highly recommend them, and while I hope I dont have to use them again, if I am ever in that situation, my car will go there for repair.

Sc
Review №5

Henry, Peggy and the team there are extremely kind thorough and do amazing work! Theyre so great, you can refer your mom to them and know shell be treated exceptionally!

Ky
Review №6

Awesome work blacking out trim pieces on my AMG - would be confident taking cars to Coastal in the future 👌

da
Review №7

I went here for repair of bumper and to paint bumper. So when I picked up my car the black trim at bottom of bumper was well basically ruined. It is like they used a chemical on it and messed up the dye because they are dyed not painted. So I brought to the their attention the problem and was told they would buy back to black and have me come back and fix? Temporary solution to permanent problem so I said I would just do it myself which I did and did very little to improve problem. Furthermore I could still see damage that was repaired if I looked close enough. Seriously thought I was in the twilight zone would not use or recommend.I

Le
Review №8

Took my BMW there for an insurance job, rear bumper needed to be replaced, I had indicated that if they took any parts to swap onto the other bumper that they would break. They preached that they had over 25 years of experience, first they painted the bumper impact strip the wrong color, they broke the other trims while transferring them from one bumper to the other, and the worst part is that they tried to let it slide by as if one would not notice.. the pathetic excuse from the rude lady at the desk “it’s an old bmw”. The interior of the car was freshly redone, received it with grease dust and dirt.Again 25 years of experience, but lack to attention to detail and proper care of a customer vehicle is just negligence. Would never recommend these people are CLOWNS.

Jo
Review №9

Awesome work. I cant say enough good things. My challenger got swiped in a parking lot hit and run. Took it to the shop, they had it in and out within 2 days. Full front bumper removal and paint. Very professional, solid work and fair pricing.

Ja
Review №10

Best around super good estimate

Ot
Review №11

This a horrible , but I actually bought the car from a dealer that told me he contacted my ins co & he didnt . Unfortunately, The car wasnt covered so Its hard enough with this CORONA VIRIS. THESE GUYS WAORKED WITH ME ONCE AGAIN HELPING PEOPLE OUT IN NEED. AND , I have had two BMWs ( financed max of course) and the guys are the best , most thorough ,I have seen and are always on point with estimated drive date. And theyre not ; they call. Thanks , once again!!

Ji
Review №12

Extremely happy with the repairs performed on my f150 after wrecking it. Looks brand New! Top quality work! Highly recommend this shop!

Sa
Review №13

The new owners are very nice, professional and reasonably priced. The work was done quickly and well.

Sh
Review №14

Best Guys EVER! They did an amazingjob on repairing my car! Quality work, quick service, and just fantastic people!Ill definitely refer people to them..Thank You so much Nigel and David.!#help support small businesses

El
Review №15

Not having any experience with body shops, I was hesitant to find someone.Nigel and Dave are kind . polite and informative. Made me feel comfortable as a woman with not much knowledge about cars.Their work was excellent and completed on time, great price too.Very happy customer!

Da
Review №16

Excellent experience. Price was lower than I expected. Work was completed quickly. My Mustang looks as good as new!

Ma
Review №17

The workers were very friendly and hard working. Really quick turn around on getting my truck back.

Le
Review №18

Dave and Nigel went about and beyond on our job. They worked tirelessly to figure out what the issues were and were focused on the quality of work, not the unexpected amount of time it was taking for the extremely reasonable price they charged. We’ve used them for a number of other bodywork jobs and we’ve been very happy with each of them. We even recommended them to multiple friends who also have had 5-star experiences. Don’t hesitate taking your vehicle to them.

To
Review №19

Nigel and the staff of Coastal Auto Collision were fantastic! Their combination of professionalism and kindness made our challenging situation much easier. The timeliness and attention above and beyond was wonderful. Our car looks good as new! We cant recommend this business more strongly.

Mi
Review №20

This might disparage my driving record, but I was so happy to find out that Dave and Nigel have opened there own shop! After making $$$ for others they now have their own body shop and once again have saved my vehicle from any trace of noticeable damage. These guys are the best! Great price, very fast and their work is amazing! Just wish I didnt need them so often.

Na
Review №21

My experience with Coastal auto Collision was an excellent one. I have a 13 challenger and wanted custom racing stripes painted on. Not only did they do an awesome job! They gave me a very fair price!! excellent job!! I will recommend everyone I know. For an awesome job! Go Coastal!!!

To
Review №22

Had a great experience with their repair of some rear door damage on my 2017 SUV and they did great work, at the price they quoted and on time. Looks good as new. I would definitely recommend them to anyone.

De
Review №23

These guys are the best! Not only was their price the best, but they did a PERFECT job of re-painting my very sun-damaged hood. They even gave me touch-up paint at no extra charge! I couldnt be happier! Theyve got me as a customer for life! 👍👍👍

Ma
Review №24

I brought my Lexus in for a little repair work to the front of my car and Dave and Nigel were great! The work was done quickly and it was a very fair price. My total bill was exactly what I was quoted. I would absolutely recommend this shop!

Ma
Review №25

In all honesty, we were hesitant to take our car here for repair since all the reviews were quite old and were not for the new owners. But the local competition (the one that Geico recommends) wanted over $600 more and 7 days to do the same work, so we took a chance on Coastal. We shouldnt have been concerned because Nigel and David did a FANTASTIC job of repairing our car! Their repair was every bit as professional as the other guys (whom they both used to work for), plus they completed the work in only 3 days as promised, and were both honest and easy to work with. The work they did on our car is undetectable. Do yourself a favor and take your car to Coastal Auto Collision -- youll be very happy you did.

Ad
Review №26

I take my company fleet of cars here. They do great work, are good to work with, are timely and responsive. Thanks guys!

Ne
Review №27

These guys are complete PROS! Very high quality and a very fair price. Highly recommend.

Jo
Review №28

I recently had my truck fixed at Coastal Auto Collision after an accident. They really did a great job! My truck looks great, Im the type of person who tries to find something to complain about but I couldnt find anything wrong. The repair was finished faster than I expected, which was nice since i didnt have any other transportation. The staff was friendly and dealt with the insurance company for me.I highly recommend Coastal and will use them again if I have another accident.

Sa
Review №29

I am visiting Sarasota from Vermont and had my car damaged by a towing company in St. Petersburg. I brought my car to Mike and he ordered the parts right away. He had my car fixed and back to me in three days. He was courteous, knowledgeable, prompt and is willing to assist me with the paperwork and advice needed for me to pursue the damages done by the towing company.I want to thank Mike and his crew for renewing my faith that there are good people out there that make up for the bad. I so appreciate the great service.Thank you!Jane Powell

Je
Review №30

Wanted to get my 2005, 50th anniversary edition, Thunderbird painted. It was silver in color, but I always loved the retro looking Thunderbird Blue. Was referred to Coastal by my mechanic. I arrived and Coastal and told Dave and Nigel exactly what I was looking for, and asked if they could paint it in my desired color. They told me it wasnt an issue and when they were done, it would look like the car just rolled off the assembly line. Truer words couldnt have been spoken. When I picked up the car, my jaw dropped. It was absolutely stunning!!! Painted beautifully, detailed beautifully but most of all, Dave and Nigel were extremely professional and courteous. Priced right and fantastic value. Would highly recommend them to anyone who needs work done on their car. Well done guys!!

12
Review №31

Professional workmanship at a fair price. Great job on matching the custom paint color on my Camaro.

Sa
Review №32

I just had my car repaired at Coastal Auto Collision after being rear-ended on Webber St. Michael was great! He dealt with the insurance company of the person who hit me, and made my situation so much easier. They did great work, communicated well, and were very fair and honest. I would highly recommend them.

Ju
Review №33

I had to replace my bumper through the insurance of the driver who hit me, State Farm. All in all great work and done really fast. Only down side is the waiting room needs to be cleaned.

su
Review №34

Unfortunate experience. The repairs were done in a timely manner and the car was washed and vaccumed as guarantee however, the customer service was a traumatic experience for me. We (my father and I) were notified that his vehicle was ready for pick-up. Upon arrival at Coastal Auto Collison there was no one in the office. I waited for a few minutes, looked around and saw no one. Eventually I went back to my car and waited. Again, I went back to the office and no one was there. I decided to call the office with my cell hoping to alert someone that I was there; that was unsuccessful. I walked over to the repair bay and saw no one. Once again I went back to my car and waited a few more minutes before returning to the office. This went on for at least 20 min. When I returned to the office I noticed that the car keys sitting directly on the customer counter looked identical to my fathers. My fathers car was parked directly outside the office door so I tried them and they were in fact his keys. The thought that crossed my mind at that point was that since this was a repair due to an accident which I was not at fault, the repair costs must have been billed directly through the insurance company; which would clarify why no one was there to assist me in the office and the reason the keys were out conspicuously on the counter. Therefore I picked up the car and returned home. Upon my arrival home I received a voice message from Coastal Auto Collison informing me that I/we owed $500 deductible. I immediately phoned Coastal and appologized, conveyed that it was an honest mistake and that I/we had no intention of not paying the deductible. I explained how long I had waited for someone to assist me and further explained the extra effort I made to look around in the repair bays and trying to get someones attention by phoning the office with my cell. What I received was a verbal bashing and a demand that I come back to the repair shop immediately to pay. I asked if this could be rectified by paying by phone with a credit card. I was told yes. I explained that this was my fathers car, that I would call my father and have him call Coastal with his credit card. This entire ordeal ended on a bizzar note as I was threatened that the police would be called and the incident would be reported as a stolen car if payment wasnt receivedBeing in Florida to assist my father during his open heart surgery has been a gut wrenching ordeal in itself. Dealing with an automobile accident was an added, unwelcome stress. The poor manner in which I was treated was completely unnecessary. Coastal Auto Collison was referred by my fathers Auto Insurance Co.; which I have filed a grievance with. I also intend to file a complaint with the Better Business Bureau.

Jo
Review №35

Excellent services

El
Review №36

The people who work there make your visit very pleasant.

Information
32 Photos
36 Comments
4.8 Rating
  • Address:6133 Palmer Blvd, Sarasota, FL 34240, United States
  • Site:http://coastalautocollision.com/
  • Phone:+1 941-378-5207
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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