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Tuffy Tire & Auto Service
4303 W State Rd 46, Sanford, FL 32771, United States
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Tuffy Tire & Auto Service
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El
Review №1

While driving through Fl. I had some car problems. I stopped here and they were great. Fast, friendly, and price was fair. Got me back on the road quickly and with a smile on my face. Recommend this place for good service.

Ev
Review №2

This is a great place to do business. Friendly fast and fair price. Very good serviceFriendly technician that are knowledgeable. Would highly recommend I was passing through Fl. when I needed service and stopped here.

Mi
Review №3

These guys were very helpful, knowledgeable and professional. The price is very fair as well. I walked in on a Saturday afternoon and walked out just a short while later, which wasn’t even possible at any of the other shops I called. 10/10 would go again :)

Le
Review №4

Ali is very rude! And they charge me to diagnose my car which was over heating again after they fixed it. They said it was my water pump and thermostat housing and wanted to charge me $700 water pump is fine and no leaks from nowhere. Finding out it was only a air pocket. John is only well known mechanic they will not pocket you for your money. And after I went to 2 more mechanics and it was a air pocket

Hi
Review №5

Im not a car expert by any means, so when i have car issues its always a huge headache trying to find a place that does good work for an affordable price. After my experience at Tuffys, i can tell you this place does both! Ally the manager was an extremely honest and funny guy, explained what problem needs to be taken care of right away, and which could wait. They definitely made a loyal customer out of me after this visit, keep up the great work!

Dy
Review №6

Had an issue with the car pulling from one side to the other while driving and just generally feeling rough on the road. I took the car in as it’s down the street and I just moved to the area trying to find my new mechanic. Took it here for an oil change and to get whatever was going wrong diagnosed and fixed. When I came back they said nothing is wrong but you need four new tires... I just got four new tires about 6 months ago... so I told them I don’t see how that’s possible and how that’s the only issue. The front desk manager assured me nothing wrong with anything else so all we did was the oil change. Fast forward to the next weekend and the first real drive I take it on the check engine light comes on and then the car feels very sluggish. So to say the least I now have a bigger problem because they didn’t want to do their job and actually look things over. I paid for my oil change and left and noticed instantly a loud noise that wasn’t present prior. Turned around and took it back and they said whoops we forgot to plug a few things back up. So I find it hard to believe they didn’t screw my car up worse than it was before and now I can’t even trust them enough to handle any more work or be honest enough to really tell me what’s going on. Cheap service and honestly feels like a scammy situation where they make more problems then you show up with. Frustrated doesn’t begin to explain it and they should be repairing my car for free but again I don’t even know if their mechanic know how to do anything except an oil change. **edit** someone reached out to me vial phone call to go over things which I called today with John and set things up to hopefully get things fixed. As far as the response from corporate over this review. 1/10 you have no clue what happened or what was said to me In That office and all that was told to me in person was that I needed new tires when I had just gotten four new tires and maybe replace a piece of the a/c which they recommended I take to wherever I got it worked on last which I appreciated. So I’m not sure whatever you came up with to try and combat my review to save face. Maybe they told corporate something different than what they told me but I will be working with John the head mechanic who seems to want to rectify the situation and hopefully it will all get figured out. Will update again after service

Th
Review №7

Because of Amtraks incompetence and lack of communication, I was forced to have my passenger door mirror on my 2021 Tahoe removed so it would fit on the Auto Train. I had to have it done in Lorton, VA and then find a place in Sanford when I arrived in Florida. From the train I called Tuffys and they couldnt have been nicer or more professional. Did an incredible job on short notice and got me out of there in about 20 minutes. On my return trip, same exact experience. Great staff. Incredibly helpful and supportive. Highly recommended.

Ja
Review №8

Worst experience I ever had at a mechanic. Parts counter was cursing at my family for asking questions. Refused to service our car after we did everything they asked. Very unprofessional. Very unkind. Lied to our faces. Would never recommend anyone ever goes these. Plenty of better places

Na
Review №9

Ali in the front was very nice up front as they changed my brake pads and gave my truck to an alignnment. Price was great and I was in and out in no time. Thanks Guys

Ni
Review №10

These guys are great I travel from the coast to get my car checked out. Rob was super helpful. Theyll tell you what you need and how long youre good.

Sh
Review №11

Absolutely will recommend to everyone I know. The shop manager Ali had constant communication and follow up regarding my engine repair. My vehicle is up and running with no issues. I’m glad I listened to friends and used this shop over a dealership.

Sh
Review №12

I took my Ford Fiesta in for service, and a quick oil change...it was done quickly, and affordable....they even offered me bottled water in a very nice customer waiting room so very friendly

mi
Review №13

I needed a tire change on a Rush basis and the whole team pitched in to get my tires changed for me. The whole team went above and beyond and understood the severity and time constraints that I had. I thank them for their service.

L.
Review №14

Very honest service center that explains what is needed and why. They are also considerate of my time when I cant drop off and leave my car.

De
Review №15

Great service! Went here for a oil change and brakes they were so helpful and did a great job!

St
Review №16

Ally the owner did a fantastic job fixing my car. He diagnosed the problem in 15 minutes and rectified the issue. 5 stars!

Mo
Review №17

Did a great job on my car guys. thank you. recomended highly. staff was great and fair priced after i shopped around. will be back for sure.

Ni
Review №18

All around a great place to get work done on your vehicle. The guys at Tuffy Tire & Auto Service took great care of me. They made recommendations on what should be done now, soon, and upcoming. Price was very fair for quality work and honesty without sales pressure. Will definitely be back!

Da
Review №19

Outstanding work , fast with fair price and great people

Jo
Review №20

Took my 2007 Toyota FJ Cruiser to Tuffy for repair, and the staff was professional and courteous, and it was a great experience that was priced right

Ch
Review №21

They keep changing my breaks because every time they change them, they are squeaking and no one can explain to me why.Update. I ask the previous owner if the van aways squeak and he replied yes. So I called Ali the manager and apologized for the review. I also told him we go to a doctors to get advise as to we go to Mechanics for our cars so they can advise us on why things happen to our vehicles. If he had advised me of why my van squeaks I believe I would settled with that being that my van is heavy machine. I go to the Mechanic to get advice not only to fix things but also to recommend and advise me.

Sa
Review №22

Disingenuous service & fake mechanics hiding behind corporate name Tuffy. Spent 3k over several visits trying to trust the process but these bozos cant tell the difference between an engine problem & transmission issues. Got the answers I was paying them to figure out in 1 visit to another shop? Ive been advised to SUE

Ch
Review №23

I like the professional and quality work done on my car. I would definitely recommend this place to everyone. Ali Is very professional and transparent. 😊

Ni
Review №24

Ali provided great customer service and they took good care of my car. I highly recommend this Tuffy location to anyone in need of service.

Da
Review №25

Ali at the counter was great! Very friendly and very helpful. I was in and out in timely fashion and overall I had a great experience. I will 100% be back.

Hi
Review №26

Grate customer service especially from Ali and fast work I literally almost a brand new car thanks to him and his workers thank you all

Je
Review №27

Went here to have my oil changed. They recommend service for over $1000. When I said Im only here for an oil change and cant afford these repairs right now they got mad. Ally was very rude to me. Talked to me with a condescending attitude and told me I dont know what my car needs because Im a girl.

Me
Review №28

I have tried several mechanic in Lake Mary and Sanford for engine light and the car was stopping. This place was the only one who was able to fix the car and brought it better than before with much less cost. Customer care is professional, I would give Mr. Ali Mulla 10 stars ⭐⭐⭐⭐⭐ who is in front office is so professional, knowledgeable, polite and smart. I highly recommend this place to anyone.

Da
Review №29

Great and timely service. Staff is professional. I will definitely return to service my vehicles!!!

Ka
Review №30

Nice staff and helpful, definitely recommend.

Je
Review №31

Ive been going to tuffys for almost 10 years for my auto needs always have been good to me this is the 4th time ownership and management has changed and I can honestly say it is run more professional now than in the whole 10 years Ive been going there

Ja
Review №32

Ive had my brakes done by them wasnt too bad not too long ago I was having oil problems with my car I couldnt even get my car there but I called and they gave me advice on how to fix the problem was an absolute lifesaver so far one of the few honest mechanic places left

Ri
Review №33

Ask for Ali. Ali is very knowledgeable and efficient. I dropped off my Honda in the morning and he had a new AC compressor installed by early afternoon.

Al
Review №34

It was great service ! Will definitely recommend

An
Review №35

Tuffys did a fantastic job with fixing my Outlanders AC. Ali was a terrific help and went above and beyond in taking care of my situation. I highly recommend them for your cars needs.

N
Review №36

Very professional, fast Ive never waited more than 30 minutes, they dont try to rip me off because Im a woman. Jose is great. Took care of me within minutes other places in the area quoted me hours in wait time.

D
Review №37

After I had my CV joints replaced by these guys I took my car home and parked it in the garage. The next day I started the car and pulled out my garage as I was pulling out of my garage I noticed drip marks on the garage floor. So I stopped and looked under the car and there was a steady stream of dark fluid coming out. Realizing that it could be the CV joint oil leaking I rushed to Tuffy with my car. As I pulled into there parking lot the car had no power or control I basically coasted and luckily there was enough momentum that I could pull into a parking space. Since this occurred on a Sunday the shop was closed so the car was not worked on until the next day. The next day I spoke to one of the shop owner (I actually had to call because no one called me back about the issue) and basically the shop owner blamed the issue on the part distributor saying that they gave him the wrong car part to install. These guys are trained mechanic you would think they know what part goes with what or at the very least check to see if the part was right for the car. I think the shop didnt install it completely right and they didnt want to admit it. In the end the shop owners didnt take any responsibility and they didnt even apologize. I think when it comes to complex issued this shop is not the right place. This shop is better suited for oil change at best because so far they havent messed that up yet but then again I dont think Ill be back.

Ja
Review №38

Great service. Will be back for sure. Thank you guys.

An
Review №39

Went to Tuffys in Sanford this morning to have my AC serviced since the condenser was leaking freon. Was getting a quote so they could repair that, replace my brakes and diagnose an error code on my Outlander. The person at the front desk told me if they replace it and it doesnt correct the issue it becomes my problem. Really!?!?!? Thats customer service for a company wanting my business??? I understand he has to diagnose it on his end no kidding but I already knew it was the condenser because I had it diagnosed recently. But to say if it doesnt fix the problem its my fault. Realy sh*tty customer service for someone trying to earn my business. I wanted to get it fixed since its so close to my home but after that experience ill take my business elsewhere and make sure I let my friends and family know not to bring their business to Tuffys.

Gr
Review №40

Brought a used car in for a pre purchase inspection...they fit me in that day on short notice. Great customer service! Highly recommend!

En
Review №41

Used to be the best mechanics around, got new management that was rude. It took almost an hour for an oil change. Nice mechanic. Miss the old team, will not be returning.

As
Review №42

Had to come here three times, after they damaged my spare tire the first time, still damaged. Most passive aggressive front desk now says they won’t work on my spare because is “too old” (is a 2019 tire and they didn’t say anything the two previous times) and because I used fix a flat (after they told me to use as an emergency measure). Save yourself time, money, and mental health by avoiding this place at all costs, there is two other shops in the same block.

Ma
Review №43

Impeccable customer service, friendly, professional, and 100% knows what they are doing. Our experience with Tom was awesome and he took great care of us. Just a great team of honest, hard working people. Highly recommend to anyone and everyone!

Ro
Review №44

This location IS NOT located where the pinpoint on Google Maps is. Keep driving down 46 in the direction of Sanford and it will appear next to a Laspadas Original sub shop and across the street from Route 46 shops. If heading towards Sanford on SR-46, it comes up on the right about three minutes down the road from the marked pinpoint.

Ch
Review №45

Simple battery replacement was $300.00. after a very long wait. It was an Interstate which priced at $150.00 elsewhere plus installation probably. I still would suggest getting price quotes at various places first. Otherwise Tuffy has been very good on its other services. Coupons on line.

Br
Review №46

The owners of this franchise Tom & Ashley Reed are truly at the top of their game. In a world with so much diversity and distrust, They treat everyone fair and are as honest as the day is long. I personally bring our company fleet vehicles to them when were working in the area as well as my own. They have integrity and a passion to help their customers, and due to that I drive 2+ hrs to have my vehicles serviced by them. Their techs are hardworking and honest Thank You Both as a customer and a friend. Brett

Tr
Review №47

Great work and a very friendly staff

Li
Review №48

Good service from Nicholas and Ally.

La
Review №49

I was in and out. Good services.

Su
Review №50

This is not the first time that Ive used Tuffy. Theyve always been very nice and today they finished putting a plug in my tire about an hour earlier than they estimated. A car service completed early? YES, it really happened! Thank you!

Sa
Review №51

Very good service as always

Sa
Review №52

I scheduled an appointment to have my transmission flushed and then they tell me i have two bald tires which they barely were bald but i still replaced them. They changed my oil and didnt even flush my transmission so then the girl up front Tiffany (she is amazing!) fixed the misunderstanding and made the oil change free. I leave and a few days I check and my temperature gauge was messed with. DO YOU GUYS NEED MONEY THAT BAD? LUCKILY my car was under warranty so I didnt have to pay the pretty penny you TRIED TO GET ME TOO. F*** this Tuffys! My family will never go back :)

Gl
Review №53

Great customer service! Highly recommend!

Ed
Review №54

After speaking to a few local shops for an issue i had regarding a high end vehicle with no time to go to BMW, the owner could have simply ripped me off, instead he was honest and fixed my vehicle charging me very fairly. Highly recommend. Thank you.

Mi
Review №55

I have used them before so I called about a transmission slipping. They put me on hold for a tech to answer.The tech stated I would need a transmission ? Went to check the fluid level and was low. How they let anyone make a decision like that on the phone is beyond me! Saved $3k without their help

BR
Review №56

Wow, never been here before, but was treated like a king! This is very rare nowadays, super nice people, I believe his name was Tom up front and his wife, even the one who worked on my wifes car was very informative, (Elvin), and valued our business, will definitely be coming back here for sure, 5 stars because you cant give it 10! Thanks Tuffys!!! ***in and out too*** very fast

Do
Review №57

BY FAR THE BEST!!!!!! MY BRAKE LINE SPLIT OPEN AND WAS LEAKING BRAKE FLUID 2 DAYS BEFORE CHRISTMAS AND I NEEDED THE VEHICLE TO DRIVE TO MY SONS FOR CHRISTMAS. I DROVE AROUND AND STOPPED AT 4 REPAIR SHOPS. WASTING A LOT OF VALUABLE TIME. ALL OF THEM SAID TO COME BACK AFTER CHRISTMAS. AFTER LEAVING THE 4TH SHOP,A FEW HUNDRED FEET AWAY WAS THE SANFORD, FLORIDA TUFFY AUTO & REPAIR CENTER. I PULLED IN, THEY SAID THEY HAVE A BRAKE SPECIALIST ON DUTY AND COULD PERFORM THE JOB RIGHT AWAY. THEY HAD MY JEEP ON THE HOIST WITHIN MINUTES. WHAT AN AMAZING PLACE!! IT TOOK ONLY 3 HOURS TO REPLACE THE BRAKE LINE, BLEED OUT THE ENTIRE SYSTEM, AND REPLACE IT WITH FRESH BRAKE FLUID. NOT ONLY WERE THEY EFFICIENT, BUT ALSO QUICK, AND THE MECHANIC EVEN STAYED PAST THE CLOSING TIME TO ENSURE THE JOB WAS DONE PROPERLY. I HAD THE PLEASURE OF MEETING ASHLEY REED, THE OWNER, AND WHEN I LEFT SHE MADE ME FEEL LIKE I WAS PART OF HER FAMILY. WHAT A WONDERFUL PLACE. PLEASE, TAKE MY ADVICE, DO NOT GO ANYWHERE ELSE..........I WAS TREATED AS THOUGH I HAVE KNOWN THEM FOR YEARS. ASHLEY AND STAFF, THANK YOU FOR ALL YOUR HELP AND GETTING ME TO SEE MY SON AND FAMILY. I HOPE YOU HAVE A PROSPEROUS NEW YEAR, YOU DEFINITELY DESERVE IT!!! SEE YOU NEXT TIME AND EVERY TIME AFTER THAT FOR ALL MY AUTOMOTIVE REPAIRS.PS. HER PRICE WAS 30% BELOW EVERY OTHER QUOTE I RECEIVED.QUICK, RELIABLE AND FAIR PRICING!!!!!!!

Go
Review №58

The team at Tuffy took great care of my car! Very knowledgeable and full disclosure on pricing! Thanks for the great work!

sa
Review №59

I took my wifes car in to get diagnosed and was told that the transmission cooler hose was leaking, and needed to be replaced causing issues shifting, and that the valve cover gasket was leaking as well. During that time they recommended that we give it a tune up to save on labor costs for next time it needs service. Fixed all the issues, leaving my wife overjoyed. Mr. Thomas Reed runs an EXCEPTIONAL service shop. Take your car here, you WILL NOT regret it. Great trustworthy technicians.

Jo
Review №60

I have gone to Tuffys for various maintenance issues for both of my vehicles. They have done brake and oil maintenance for my vehicles and have provided quality work and customer service during those visits.The prices seem fair for the quality of work provided. They have provided additional service recommendations without being to pushy and the advice they provided always seemed valid. I recommend getting your car maintenance at this location.

Wi
Review №61

Fantastic Experience! Amanda is beyond capable. I highly recommend her for all your insurance needs. Youll be glad you took my advice.

Ti
Review №62

Great mechanics and great customer service!! Its hard to find a shop that I trust being a female and not knowing cars but these guys have won me over. Reliable, reasonable and really have pride in what they do. I recommend them to everyone. The owner even took the time to come get me when the uber driver didnt work out. Thanks for great job & caring :)

Ta
Review №63

Locally owned. Offered free oil changes to healthcare workers. Called and made appt for following weekend. Not only did he do my car but also my husbands. I witnessed first hand the owner speaking to a few customers each time a car was completed from having repairs. He sat next to them. Explained it in very easy language. Not only did I get a free oil change, I saw the respect he gave each and every customer he had in there. Being female, I trust almost no one with my repairs. I will be hands down taking my vehicle to this location in Sanford for any future repairs. Did I add they rotated my tires for free?On top of a free and wonderful experience, I’ve never seen an auto shop so clean. The bathroom looked like something out of a magazine and was spotless. Clean. New. Can tell this man has pride and respect for the company he runs.Thank you for providing free oil change for our healthcare teams as well as giving back to your community. You’ve earned a very skeptical female as a life long customer.

Ra
Review №64

Brought my 90 Mercedes 300E in to get a tire patched. They charged me $35 for the service which i thought was a bit steep as those typically cost $10-20 but I was in a hurry so i said fine. Tech comes to me 20 mins later saying that he cant patch the tire because it was ridden while flat to long. This looked to be true as he showed me. The reason though for my review is that they tried to charge me $160 for a $50 tire. I told the tech this and a service manager chimes in to defend their pricing. Give me a break you cannot defend a 200% markup I dont care how you word your explanation. I wont be going back as i am not partial to my hard earned dollars given away to fatten their pockets.

Ma
Review №65

They were great! Fast friendly service at a good price. I will use them again for my automotive repairs.

Ar
Review №66

Tuffy of Sanford provided the BEST caliber of automotive repair service, Ive ever experienced, in the state of Florida! They were respectful, kind, patient and made me truly feel like part of the Tuffy Family. They turned my very bad situation into a positive experience. I highly recommend them, if youre in need of automotive repair.

ky
Review №67

I have never dealt with such an unorganized business before. I dropped off my car Saturday at the Sanford, FL Tuffy because I had an oil leak. The OWNER told me I would be called that day when completed and with an estimate of how much it would cost to get it fixed. Not only did they not call me back, they are closed Sunday. So I had no way of getting my car back until I could get ahold of someone Monday. The guy who I spoke with Monday morning had no idea what was happening with my car and blamed it on the fact that he doesnt work weekends. He told me he would call back in 15min.. I wait an hour to call back and they STILL had no idea what was happening. After two hours of waiting Im told that they want to charge me a total of $2800 for the repairs. So obviously I take it somewhere else. Masters Auto about 5 minutes away gave me a total for the repairs of $1350. So not only will this place WASTE your time, only make excuses for poor organization and management, they will also rip you off.

Ba
Review №68

Excellent service. Came in at a quarter to 5 and they got me in and out with an oil change and tire rotation. They even let me know that I was going to need a battery soon. A+ The receptionist was very friendly. Thanks Tuffy 😁

Be
Review №69

I have had such great experiences here. I have brought both of my cars to this location. They are always fair and quick with the work if they arent too busy.

Se
Review №70

My favorite place. Super nice, fair, and worked with me on finding solutions. Highly recommended. And a great place to eat next door.

Ni
Review №71

Ashley was fantastic. I didn’t have a ride home, she called Uber for me to get home and fix my car next day. What company you know would pay for you to get home. Me: None

Ro
Review №72

Nice people, fair prices, clean waiting area and bathroom. Very satisified with the work done. Highly recommend.

Mi
Review №73

The two times I have gone to this Tuffy’s, I have not been disappointed. The 2nd time around, I was there for an oil change, and although I was waiting for a while, they still took great care of me! Even when they are slammed and busy with a lot of costumers, they make sure to provide excellent care and their people leave happy! Will be returning :)

Ke
Review №74

Best car place. Excellent costumer service, friendly and helpful staff. Tom is awesome. Take your car to Tuffy, you won’t regret it.

Co
Review №75

Always personable and helpful. Love Sanford Tuffys.

Gr
Review №76

The team at Tuffy took great care of my car! Very knowledgeable and full disclosure on pricing! Thanks for the great work!

Ra
Review №77

This is the place to bring your car to be fixed if you want it done right and at a reasonable price. They will be my place to go from now on. Bob was courteous on the phone when I first called. And later when he explained what needed to be done. Tom was polite and courteous when I first walked into the office. It would take a bit to fix my car so Tom took me home and picked me up when it was ready. Thanks guys for excellent service!

sp
Review №78

You can be a price shopper or a Quality shopper this shop has both they are INEXPENSIVE & GET IT DONE RIGHT.

An
Review №79

Service was good

Mi
Review №80

Exelen job

K
Review №81

Tuffys has continued to go above and beyond for their customers and I wouldnt take my business anywhere else in the area. They truly care and are just amazing people that do excellent work all around. Absolutely recommended!

Li
Review №82

Came in this morning due to my engine clicking. The mechanic ran diagnostic tests and further research on Jeeps, and found out this is a common thing relating specifically to the lifters. They were honest with their advice and recommendations and did all they could to keep the repair costs low and affordable. They treat you like family and go the extra mile for their customers. They’ve definitely won my service for life. Thank you Tuffy in Sanford!

Na
Review №83

They are very respectful and truly care about their Customers. Ive been going to them for years and I will continue to. Thank you so much Tuffy family. Love, a very loyal happy customer. Manager Tom is the most amazing humbled man ever. Thank you so much Tom. I appreciate you

Si
Review №84

Great prices and customer service. I always call around whenever i need my car serviced, and they always have the best price.

Ci
Review №85

Fantastic experience. The staff was highly knowledgeable and was able to diagnose the issues with the vehicle quickly. This was the second auto shop that I visited and the customer experience and price far exceeded my original visit to a local competitor. I highly recommend Tuffys Auto Service in Sanford.

Da
Review №86

I did not have a good experience when I brought my car here several months ago -- I was presented with a repair option for my tire as if it was a permanent fix, and it was not. Three days later, Action Gator took the time to correctly diagnose and fix the problem.

s
Review №87

My wife and I have been going to Tuffys for a few years now. They have been great at repairs and oil changes. Its been a great experience working with Tom and Bob. They have been very helpful and have showed quality customer service. Definitely recommend them for any automotive needs! Ask for Tom and Bob! They get the job done!

Je
Review №88

Get the job done

Sh
Review №89

Overall amazing service despite some bumps. Highly recommended. Will come back again.Heres the full story: Had an appointment at 10 am and was waiting 2 hrs for a simple oil change. That being said the circumstances surrounding the delay was understandable as they were busy, but definitely frustrating. That being said they completely rectified their mistake and offered to cover my oil change and much much more. Wonderful service from Tom (manager) and Bob (assistant manager). They were personable and very knowledgeable. Tom answered every one of my questions about my cars.

fa
Review №90

Best car place. Excellent costumer service, friendly and helpful staff. Tom is awesome. Take your car to Tuffy, you won’t regret it.

Mi
Review №91

Went for an oil change. They found my battery was about to fail, down to only 160 cranking amps vs. 650 when new.They always do a good job and are upfront about what is needed to keep my truck running providing cost effective alternatives when available.Store owner JR is genuine in his efforts to provide customer satisfaction.Highly recommended.

Je
Review №92

I brought my vehicle and Strickland for maintenance and I have your brakes checked, they called me with an estimate of $775 I told him to go ahead I picked up my car after hours, and now the ABS light is on and the traction control will not turn off had no warning lights prior to bringing my car in and now I’m going to have to bring it back Monday which really pisses me off… I have a hard time believing that They took it for a proper road test

Je
Review №93

This place has hight character and good customer service. Had an emergency with a severely bad tire I couldnt get off due to a stripped lug nut. This place took my car in and had my spare on the car in 5 minutes and wouldnt even charge me, thank!!! Tire kingdom next door wanted me to LEAVE MY CAR FOR 5 HOURS DUE TO CARS IN FRONT OF ME FROM THE PREVIOUS NIGHT EVEN THOUGH NO customers was currently in the store since they just opened . Unbelievable!!!!

Ja
Review №94

I just want to say That the owners are so phenomenal and accommodating, it just warms my heart. It is a pleasure to have mechanics with great customer service skills and goes beyond the call of duty!

Mi
Review №95

Great service and kind and friendly owners. Will be returning if necessary for any further services if needed!

Bi
Review №96

I needed an oil and filter change for my Toyota Camry. I was searching for good service, the best price, and wanted it done in less time than what local competitors had offered me which was approximately 2 hours. I was referred to Tuffy. The greeting of the service person was first impression, a good feeling. While I was waiting, he took the time and explained some other things that were important to save me some money on future maintenance. Not only that, but in between customers he shared how he got started in the area and he was happy to have made the right choice. As I drove off the lot, it just seemed like my car was happy, too. I plan to go back again and have Tuffy do other maintenance that I know my car needs. I will definitely tell my friends about Tuffy for quality service, best price, good service, and their friendly appeal. Tuffy ...you are tuff to beat!!

Da
Review №97

I wanted to thank Tom, manager and JR, owner for taking care of my car and being upfront and honest with services needed. I have been using them for 3 years and they take great care of my car. Thank you, Dana

Ja
Review №98

Came in to get my oil changed this morning and the lady at the counter told me when I was checking out that my battery needed to be replaced as the voltage was only at 12.46. It’s a 12 volt battery !! I told her right away after I double checked online that my voltage is normal. She just looked away after that ...why would you LIE to your customers just to make an extra $100 off them ?????? They lost my business for GOOD after this ! I hope it was worth it ! I don’t recommend this place to anyone !!!

Ev
Review №99

Great place to have your car repaired, they stand behind their work.

Ju
Review №100

I used a Groupon for an oil change and they didnt treat me any differently for using it. They were all really sweet to me and they made sure to inform me about other things they found wrong with my car. It was obvious that they cared and told me about a tire that needed to be changed since the wires were showing. Thanks again for doing a wonderful job and for caring! I would recommend this place to anyone. More people need to know about the amazing services they provide! :)

Information
21 Photos
100 Comments
4.1 Rating
  • Address:4303 W State Rd 46, Sanford, FL 32771, United States
  • Site:http://www.tuffysanford.com/
  • Phone:+1 407-688-6611
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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