Great collection of all your hardware needs and a small but nice plants collection too.

Great service at Will Call. I didnt realize I needed a cart and the staff at the Will Call got me one. He promptly helped me check out and it was the easiest experience Ive had with picking up any goods.The girl at the check out also greeted me when I walked in. It was great to be seen and acknowledged. There were a few other customers in the store, but everyone was so relaxed and patient.

Wonderful store and helpful staff. Anything I need they have and know what else you might need for your project.

First Time, and It Was a Good Experience!Ordered online one day ahead for curbside/in store pick-up. I received emails confirming the order and another email later confirming pick-up was ready. Directions to the store and how to do pick-up were included.The Crown Ace Hardware store was easy to find (behind Jack in the Box). The was plenty of open parking, including ADA parking.Never having been in the store I decided to go in rather than do curbside pick-up. The store is clean and organized. Masks are required.I asked the first employee where I should go and received concise and accurate directions to the Service Desk (end of Aisle 18). After giving my name and order number to the person at the service desk I was presented with my item, signed for it, and exiting.The item I ordered was not immediately available at any of the larger chain store, and I needed it before it could be shipped by them, which prompted me to check at Ace Hardware. Fortunately for me Crown Ace Hardware had it available in stock when others didnt.My experience with Crown Ace Hardware was very good from start to finish. Fast, efficient, accurate! I plan on shopping there again and recommend them to others.

Ace Hardware is a bit on the higher priced side but they have everything for around the house fixes you need, and then some. Garden Center plants are not tended to well.Very nice people.

Very helpful staff, always looking to guide in the right direction.

The store is smaller than some of us like, its got a mom and pop feel, and it costs a bit more to buy there, but i like the convenience of it and somethimes im surprised by a treasure or a good deal.

Excellent help in plumbing parts. And they have a huge selection that is well organized. Best place to go for fittings, valves, etc. .

Ive been coming here for many months to get home improvement and gardening supplies. The staff has always been helpful, never had issues with returns, and the hours are great.

After going to puchase a small window screen from Crown Ace Hardware, Ill never go to Home Depot or any other hardware store again!Their customer service was literally awesome; they fixed me up with a brand new bedroom window screen - to replace my damaged old screen - for only $50 and had it ready to pick-up within two days!The whole staff worked as a integrated, happy team and their knowledge of their products, along with their customer service expertise was their Forte!Mike took my original order and explained everything that they were going to do concerning the replacement of my screen, so I was able to learn something too!A few of their associates wore small headphones, in order to communicate a customers wishes with eachother; the purpose was to save time, by not having to walk all over their store to find another representative...a novel idea!Crown Ace Hardware had an extremely large selection of high grade building and home repair products, that left nothing missing from ones home or business repair list.Their paint section had myriad different colours and any combiation of them could be mixed - along with their expert advice - in order to create your own custom wall/ house painting surfaces.This particular store was one of the most awesome hardware stores that Ive ever seen and unless you actually knew their layout - through making many trips there - one needed a customer service associate to help you locate whatever you needed..They also had a beautiful nursery that was replete with flowers, small trees, gardening tools and other things that one might need in order to create a lush garden or whatever one desired.

Great local store. Nice helpful folks. Usually has what I need. Less crowded than Home Depot and reasonable prices.

Its s ok store sure its not as busyness home depot but they also dont nearly the same inventory either. And yes there is someone that help you find something to stream line your Job. What could that be that could help you with your invertory maybe a computer and a cheap piece of softwere

Great local Hardware store. Yes, a little more than Home Depot cost wise, but convenient!

This is a nice alternative if ur not in the mood for a larger place good prices and excellent customer service.

Always help full to my needs

This is the place. Super friendly and knowledgeable staff (side note, bummed they left Pt Loma) helped me get my new Traeger. Much better selection that Home Depot or Dixieline. Assembled and free dilivery.

Friendly and helpful service. I was greeted by a representative when I entered the store, asked what I was looking for and escorted to the part. You wont get that kind of personal service at the big box stores. Plus Ace has a rewards program that you can participate in just by giving them your phone number. No spam calls or emails.

Great pricing on garden edging half the price of home Depot . If they dont have something you are looking for in the store they will order for you and have it there to pick up 2 days later. 👍👍👍👍👍

Needed afew household items ⁉️👈🤙

The people that work here are so wonderful and they help you with everything you need to get and don’t mind helping you even if you need more than one thing I was very happy with my experience at this store I wish there was a store more closer to my house but I’m extremely happy to drive up there and get all my needs taken care of

In the hood home depot has enough business !😄

Very nice store. 😊

Always friendly and helpful! They manage always have what I need in a fraction the size of other big box hardware stores

The best local store. Everyone is so friendly.

Had what my friend neededCool staff.

Good selection, easy to find what you need. Happy staff!

You guys are the best. Alway so helpful and friendly.

Received help and on my way. Easy Peasy wt my Ace Card and easy return if not a good fit.

The lady was nice to me and the store was clean

Well stocked store. Cheerful knowledgable sales staff. Store has the products advertised online as in stock. Good prices.

I recently learned that ACE hardware stores tend to each be locally and family operated, so we made a decision to visit them vs bigger home improvement stores.First time to an ACE hardware store. Was surprised by their inventory - had everything we were looking for, even multiple different choices of hummingbird feeders!What was outstanding was the staff - friendly, approached us when we were looking confused, but not overbearingly so. We signed up for their rewards program - will be back!

Nice attentive employees!

My husband and I are from Maryland and loved going to our Ace Hardware store. How fortunate were to discover Crown Ace this past February after moving to San Diego. The employees are so helpful and friendly, and we always find what we need. This past Halloween and Christmas we stocked up on decorations, which brought great enjoyment to our grandkids and neighbors. Most of the items were on sale, and Hope the cashier found a way we were not aware of to help us save even more. Each time we walk in she greets us with a big smile and a happy, positive attitude. Its a pleasure doing business here, and we recommend this particular Ace Hardware without hesitation.

Had exactly what I was looking for (adapter for a overseas phone).

Find things home depot dont have or heard of! Love Ace hardware. Calm easy shopping friendly staff.

Had everything i was looking for and workers were nice

Nice helpful people .Will go back for sure!!!!

They had everything but employees didnt ask me if I needed help when I entered with my son. Im not a big tool user nor is my knowledge of tools and parts very large so more assistance wouldve been great. Not sure where thread finder was located and I didnt know that was even a thing.Its a pretty huge ACE imo, but the ones in PB and Hillcrest might have more helpful staff. On the plus side, I got a Spider-man nightlight on sale in addition to pieces that were the wrong thread size.

Great store and a great crew.

I always buy my Yeti products here! Team members are always super nice and helpful. Kevin the store manager is also a great guy! I try to support the local hardware store as much as I can. Sign up for their Ace member rewards program and receive a percentage back ($5 card) for a certain amount spent. Great coupons too! Just wish the coupons included Yeti purchases.

Great neighborhood hardware store. Staff is always willing and knowlegable.

This location is very large and has just about everything you can imagine. If they dont have it they will locate it for you or give you suggestions. Otherwise they will refer another place for parts which is what they did for me. This particular location sells seasonal items which is great. Nicely organized, clean & staff professional and friendly. Handicapped accessible inside and has handicapped parking spots in front. There is a large parking area that is shared with the theater and a few restaurants.

I come here for tools, parts, and supplies before going to Home Depot when doing small projects like installing a garbage disposal or building wood furniture. I’ve found better selection of things like screws, sand paper, safety glasses to wood stain than what the other giant chain stores have, often better prices too.But the staff here really make the difference. They seem to be a well coordinated team. If someone doesn’t know the answer, they always know someone else who will. I really like their knowledge of things.They’ve got a good thing going on here and Ace Hardware better recognize that because it would be a shame if they lost some of these employees to all the work competition out there in the greater San Diego area. So listen up Ace Hardware, invest in your people, pay them more, improve their benefits. Maybe all of those things are already good and improving but if not, then don’t be like all the other brick and mortars that are closing down. Invest in your people, keep the good ones there and people like me will keep coming back instead of going to Home Depot or Amazon.

I went to get an oil radiator heater and they were out of the advertised special. The staff were very helpful and found me a little better quality model that was not much more expensive with a discount coupon they kindly provided. Everyone at the store are friendly and they provide good value for money spent.

Great place to shop. Friendly staff!!

Always what you need without the hassle of Home Depot. Need a few pieces to fix that drain? In and out in 5 minutes. Need a couple odd machine screws no problem. Need some help? The guys here know what they are talking about.

Forget Home Depot and Target, this store always seems to have what I need, when I need it.

This is always a great store and the people are very knowledgeable

Ace is the place with handy hardware man

Prices are higher here than at the Home Depot, but its a small store and thats understandable if you understand how prices are lower when you can order in larger quantities. Whats special about this store is that they carry items no one else has, such as hard to find battery sizes. Please are very helpful and pleasant.

Centrally located in my area of San Diego and they have EVERYTHING!!! Very friendly and helpful staff. More personable than the big box stores. Great for smaller items.

I rely so much on Google reviews yet rarely post them. This is an acceptable place to find last minute household items, but their customer service is so poor I would never shop here again unless I absolutely had to. Poor and unclear return policies, unlike Home Depot and Amazon which embody customer first - here I was treated with suspicion and distrust for simply returning something that was in its original packaging and had a receipt. Theres a reason why companies who put their customers first succeed and if Ace is to survive in the new economic marketplace they should learn a thing or two about retaining loyalty

If I have a choice I go here rather than the big box home store on Balboa, because everything is so much faster and easier to get here. Parking is easy, the store workers are friendly. They dont carry lumber, bricks, sheet rock, etc., but for hardware, tools, cleaning supplies, electrical hardware, and so forth they are great.

Cool staff and a good variety of products.

Bought some home necessities and the staff was very knowledgeable and experienced. Very nice and had answers to all of my questions. Great service...

Love this place! Has great selection of tools and supplies for home improvement and decorating projects. The staff is very helpful and friendly which is necessary because you can easily get lost in this place. Parking is plentiful and prices are on our with other hardware stores except this place has everything they do plus much more.

I had a great experience. would recommend this hardware shop to many

Great place to pick up your hardware stuff. Much quicker than the big box stores and the quality of products is higher. And knowledgeable help is at every corner.

Cant speak highly enough about Ricky who works at this location- super helpful, helped me jimmy-rig my softball sign I made. I needed an open hook so it would hang on chain fence so he made me a 2-way hook (so I could flip both sides) out of a coat hanger I brought in and this was 20 mins before store was closing!Great service, so appreciated! Thanks again Ricky!Always friendly/helpful employees the few times Ive ran in there. It sure beat going to Home Depot.I wish I could attach pic to show!

Helpful staff.

After failing to find the M2.5 nuts I needed at the place that starts with H and ends with Depot (seriously, their stock was in complete disarray), I went here and found exactly what I needed. Aces stock was meticulously organized and the staff was helpful.

Good service

Good deals

One of the nicest and largest hardware stores Ive been to. Good selection of everything and nice staff.

Fantastic service on a window screen repair (mesh and frame)!

Love this Place!! A Fun Place to Visit and Great Helpful Staff, Love the Atmosphere! Ordered the Christmas Lights Necklace, Great Price!!

Great location. Staff is always very helpful. I go out of my way and past another location to come to this one.

Nice store but customer service could be improved & be more friendly to customers

Extremely well stocked, helpful staff and efficiently run business.

The staff makes this place great. Awesome selection with unexpected finds.

Best place for Traeger and Weber BBQs and accessories. Great customer service.

The staff are very helpful and they always have what Im looking for. Would never think of going to another store. Also like getting the frequent reward coupons.

Always my first choice as its close and the people there provide great customer service. I especially appreciate the large selection of fasteners (metric, stainless steel, grade 5 & 8, etc). Theyre not the size of Home Depot and cant carry everything but more often than not they have what I need. Its where you go when you need a single j-box to finish a project.

They have everything. Prices a teensy bit higher. But many things are best found here. (Think Traeger)

Very helpful staff, they carry a lot of items you can not find at bigger stores plus its less confusing. HD and L can be overwhelming. Ace is the place!

Associates are most helpful. Easier than Home Depot

I only go here for the carmel candies only carmel candies and nails mainly carmel candies.

Ricky was the most amazing staff working so hard and made our search so much easier!! Super kind and courteous

Didnt have the light bulb i needed but nice staff.

Another visit and found exactly what I was looking for.

Excellent customer service. Very expensive prices. No bike rack in sight, but theyre cool with you bringing your bike in.

Great customer service!

Denalda was very knowledgeable and extremely helpful.

Not very good customer service unfamiliar with stores inventory of items

I feel like I just returned from The Twilight Zone. David, in hardware had no idea what he was doing and seemed to be in brain-lock regarding a Hillman product. He did his best to avoid helping me, until I actually asked him if he worked here, then he did his best to get in the way. His manager, lets call her Ellen, did her best to help David with his sorting task, and finally asked me If I needed any help, I responded, yes, with a list of requests, then she asked David if he had already helped me. (Really not a great fit for retail - news flash: your job is to help the CUSTOMER.) UFB. I finally said, Ill find it myself. Off to the cashier. Very nice, but can not count, refund incorrect, and did not know the difference between a nut and a bolt. Cue: Theme for the Twilight Zone.

Cashier was a pain. She asked for my member card I said I needed one then proceeded to check next out without applying my purchase to it and said you can do it at home. I said I want my credit now to go towards the points she said oh well .

Great location from the jobsite and quick shopping trips and good customer service and knowledgeable staff friendly and great selection of one of the kind hardware not found at Home Depot or Lowes!

Always super service and well stocked household inventory.

Very helpful and friendly - greet you at the door and take you to what you need!

Nice place for project supplies.Thanks

They are conveniently located, friendly staff, have everything, dont need to wade through long aisles of huge hardware shops not knowing where anything is.

Just found out about the nut, bolt and hardware selection. Evertone should know about it

Very helpful and personalable staff.

Great service and they always have what I need

Its a real hardware store, not a warehouse (i.e. you arent going to find all of the tools and materials needed to build a whole house on hand), but the customer service is soooo much better than that other place. If you are fixing / building just about anything around the house they will have it and their prices will be competitive in most instances (i.e. need to wire in a new fixture, replace a shut off valve, repaint a room, or re-plant the garden/yard you will find what you need.)

Friendly staff and the store is always clean, I bought several succulents here.

Great, friendly service locating items over the phone.

Family-owned great place

The helpful hardware store

The staff here are always very helpful. They dont mind if you bring your dog in with you.