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German Auto Center Inc
1800 Rosecrans St, San Diego, CA 92106, United States
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German Auto Center Inc
Comments
La
Review №1

This is a very professional, friendly, and well-run operation. I trust them. Great communication, quality service, and they dont try to upsell you. I appreciate that they notify me of upcoming service needs so I can plan and budget for them. Highly recommend!

Yv
Review №2

Hands down the best mechanics in town. I actually bought another German car just so I can keep taking my car there for any repairs. Huge integrity and such a joy to deal with. You have become really good friends in the last 12 years!

Da
Review №3

German Auto Repair is my only mechanic for my Mercedes Benz CLK 430. They know how to repair it, always get the job accomplished, and at a reasonable cost. I maintain this car so I do not need to repair it and they support my philosophy. Every maintenance receives a full check of all systems and components, so I know when parts are worn out and need replacement. The best for the Benz!

De
Review №4

I called to have them check out an issue with my vehicle. My vehicle has been put on the diagnostic machine so I told him with the era was. I also mentioned I have the part ORDERED FROM MERCEDES. At that point they refused the job stating and I quote “ I’m not going to accept a job where I only make 50 percent.” So because I obtained the part FROM MERCEDES I was refused, that’s the definition of scamming. Taking the maximum amount of time, tacking on money to the cost of the part. This is the consistent issue with shops nowadays GREED.

Gl
Review №5

Súper kind honest and fair! My new forever auto center!!

Da
Review №6

Very professional a great shop and friendly staff!

Er
Review №7

Great service. Fair prices. Fantastic customer service! Happy customer!

Ma
Review №8

These guys treat you like family! Never once have I felt like I’m being lied to, and as a female who knows nothing about cars it can happen easily. They’re quick to schedule appointments and get you in and out in a timely manner. Additionally, they’re all very knowledgeable about what they do. My whole family now goes to them. Highly recommend German auto center!

Fr
Review №9

The team does a great job at a fair price

Ma
Review №10

Best BMW and Mercedes mechanics in San Diego. Hands down the best service Ive ever received from a mechanic. Their customer service is top notch and they always fix the problem the first time. I recommend this shop to anyone in San Diego who needs service on their German car.They offer to pick you up and drop you off if you need it. They are honest and well priced.

La
Review №11

Very quick 3asy and affordable thanku!

Fi
Review №12

Best car service I have used in the country, from east coast to the west. Really honest guys that know their stuff. Try to save you money and not rip you off like most other mechanics. You can trust that they will do what needs to be done and not BS you into unnecessary repairs. Highly recommend!

Da
Review №13

Ive never before been to a repair facility with such honest, and trustworthy owners, mechanics, drivers etc... basically everyone associated with the garage. My S550 Mercedes Benz is my baby, and the respect, expertise and care they give to it, and to me, is unparalleled. This is the ONLY place I will ever bring my cars to. They also completely stand behind all of their work. I wish every business operated with as much integrity as they do!

Ga
Review №14

GREAT WORK!!!

Ri
Review №15

While I dont question their knowledge, I do question their practices. Issue1. Got a call to discuss the oils service & the service person/ shop foreman mentioned that our BMW had never had a battery registered to it.. ???? He mentioned that we have a lead acid battery , instead of an AGM.. This Im sure was a ploy to get us to buy an AGM Battery at an inflated cost. We did not proceed & mentioned we would not need a new battery..( Ive since called the BMW dealership who last handled our service,. Who confirmed that we have the correct battery & not to listen to this unsupported information.) Issue 2. When we went to pick up our car the manager was discussing what they had found when doing service.He spent time directing all information to my husband.. ( his attitude was very condersending to me a woman) .when all of a sudden he mentioned that we required another type of service. & That the light ( said condersendingly the little red triangle ) would stay on until we had this done. I asked what he meant as apart for oil service light . Nothing else was showing on our service indicators 5 mins before we left the car for an oil service..... So I would not recommend this company.. go to someone else.... Update July 2021, they have just replied to my review , this is now 23 mths ago back in AUG 2019 .. They are trying to justify unnecessary repairs.. read the whole review .Just dont use them.

Pa
Review №16

This owner knows his BMWs, a real professional. Ive owned 2 X5s, and 2 i3 series convertibles, each > 10 years, so I know he knows. On the day before we were to leave town for Phoenix, he let me enter 30 minutes b4 business hours, trouble shot engine warning light error, fixed w/o appointment, and didnt charge for diagnosis or the repair, part only.. Unreal, charitable man. Next a.m., again another warning light, no appointment, 2 kids wife and dog in car, again before business hours, he took my call, talked me thru issues and resolution. No charge. never seen anything like it. Heaven sent. Sent him Omaha steaks, still feel like I need to do send him or a charity $$.

Jo
Review №17

Love going to a place that cares about my car as much as I do.

Ka
Review №18

Excellent service, very knowledgeable on automotive issues

Jo
Review №19

Knowledgeable staff.

LU
Review №20

Very knowledgeable staff. Owner is very nice also.

Le
Review №21

Great customer service. Excellent service.

Ry
Review №22

These guys are great! I wont let anyone else touch my Benz.

Ch
Review №23

These guys charged my wife $810 .52 to change the oil & filter, spark plugs and a single coil pack while I was deployed. They charged her $114.61 for the coil pack available for less than $60 at any parts store. Those who prey on the vulnerable and naive are a special breed. Caveat Emptor

Ve
Review №24

Brought a mercedes in for an oil change and to have them check the tires for sensors ..when we got the car back we had problems starting the car (which he admitted happenes the next morning in his care) and there was a nut or tool rattling in the tire in the rear back tire ..when we called and told them the problem they acted as if they had nothing to do with the problem when they were the last ones With the car ... they even tried to charge another 130 to check out what THEY did wrong ... they were rude and told me they wanted to just cease all communication with me when all I wanted was for them to fix the problem when we left the car over night with them ... if you have a nice high end car, pay the extra to have it serviced by real professionals and not some people who dont own up to their responsibility ... so sad ...

Ke
Review №25

Decent service and timely responses. They try to save as much money as possible for their customers.

An
Review №26

I wont take my car anywhere else.

Information
2 Photos
26 Comments
4.3 Rating
  • Address:1800 Rosecrans St, San Diego, CA 92106, United States
  • Site:http://germanautocenter.net/
  • Phone:+1 619-222-6711
Categories
  • Auto repair shop
  • Mechanic
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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