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Lee Rollins Firestone
5760 Miramar Rd, San Diego, CA 92121, United States
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Lee Rollins Firestone
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Po
Review №1

I dealt with manager Robert Estrada. My experience was very positive. It was professional and efficient. I will do all my future tire business there, and I recommend Lee Rollins strongly.

JE
Review №2

Great to find an honest, ethical and professional mechanic. Lee Rollins staff were friendly, informative and professional. The staff seemed proud to continue the tradition of honest friendly service that Mr Lee Rollins established in his shop.Highly recommend.

Ja
Review №3

The guys over at Lee Rollins Firestone are A+. They fixed my wifes car and have always been professional and patient with all repairs. I highly recommend dealing with them, Mark has been a pleasure to deal with.

Da
Review №4

Their price for one tire was $200 out the door down the street $147 same exact everything. LOL

Ji
Review №5

They get repairs and maintenance done in a timely manner. Also I feel like they are honest and the repairs are priced fairly.

Ha
Review №6

Very friendly and accommodating. Got us in quickly to get our delivery done on time. We appreciate you.

Le
Review №7

Robert was so nice that he helped me at the very last minute for my emergency.The rate here is reasonable as well! I would come again!

Jo
Review №8

Great service and nice customer lounge area where i was able to work while waiting.

Me
Review №9

I don’t always have great experience with the Firestone chain, but this specificstore not only has extremely friendly services, but has also always met my scheduling needs — including a few rushed last minute requests. They are very thorough with their work and are patient enough to explain things to me at the level I (someone with very little car knowledge) can understand. This location is always very clean and organized. The price is beyond reasonable, and the service has always been thorough and reliable. My family and I have been with them for more than five years and serviced nine different cars of all makes and mileages. We are very satisfied with this Firestone’s services. I highly recommend them.

Ra
Review №10

Great place for vehicle repairs. Reasonable prices & great service. Wont be disappointed

Za
Review №11

The mechanics here are very honest and have the most fair pricing I have found. Service is prompt and respectful. Most importantly, they were able to fix an issue with my car that other auto shops I had gone to before had been unable to.

Ty
Review №12

Great service, speedy turnaround

Ra
Review №13

Robert is very nice and professional! Pricing is very reasonable. I will be coming back regularly for oil change here

Ch
Review №14

Robert and Team do not disappoint- took my sons 2003 Toyota Tacoma in for a checkup and got new tires, radiator and an oil changes. Price was fair and the service excellent. Trustworthy, fast & friendly- no reason to go anywhere else.

Jo
Review №15

An honest business with friendly customer service and talented mechanics. I will be a return?!

Ja
Review №16

Worse customer service out of any place I been to,guy found every excuse to limit their business looked like he hated his job

Sm
Review №17

Good service. A bit pricey on labor considering owner is a friend of the family. Crowded auto repair complex. Hard to pull into. Issues with parking, and hostile, vulgar business owner, on west side of Lee Rollins Firestone building.

Je
Review №18

I have been servicing my vehicles at Lee Rollins Firestone for over 10 years. They consistently provide best-in-class service and their repair estimates are honest and competitive. I highly recommend the Lee Rollins team for all of your auto service requirements.

No
Review №19

Very fair & knowledgeable. Good communication.

k
Review №20

Lee Rollins is great great owners and great workers I always go there

Na
Review №21

Pretty useless front desk staff. Asked for a quote for brakes and they said he couldn’t really give me a quote. Just go to the Brake shop right around the corner from this store.

Ca
Review №22

I have been taking all my vehicles to Lee Rollins because they are trustworthy and have never told me I need to replace or repair items that were sound. So many other places do so finding a place where all the employees are so upstanding is tough. Their prices are less for the same 4 tires I just purchased and alignment than anywhere else including Costco. This crew is the best and I would not take any of our familys vehicles anywhere else. I was out in 90 minutes with four new tires and car alignment completed. Thank you!

Ke
Review №23

These are honest folk who do great work at good prices. They never sell you services you dont need, and in fact, they are upfront when they think you shouldnt get something done. The quality of their work is excellent too—all of their repairs hold up exactly as they should.

Ti
Review №24

Experienced and knowledgeable people who explain what needs to be done in clear terms. They fixed only what needed to be fixed and charged me a fair price. It only took a half-day to have my wheel bearing replaced and its quiet and smooth now. Good as new! I will definitely be back the next time I need service on my 2010 Chrysler.

Ca
Review №25

We have been customers of Lee Rollins Firestone on Mir Mar Road for nearly 40 years. Mark, Robert and Vinnie have taken care of us the entire time. They put our safety first and will never let us leave until our car is safe. They take the time to explain the work that needs to be done and cost. Our entire family are happy Lee Rollins customers! Keep up the great work!

Mo
Review №26

This place has been my go-to for a long while now. Joey the mechanic, is one of the best. Robert & Mark have been most accommodating & friendly which I value as a customer.

Sy
Review №27

I have been taking my cars/truck for any repairs for awhile. I know that the work will be done right and will be charged a fair price. The guys are very friendly and professional. I won’t go anyplace else.

Sh
Review №28

Never once have I had a bad experience. Vinny is amazing and has always been straight forward about what I need to have for my car, all the guys here are super nice and friendly and they are the only ones out here that I trust to take good care of my car. I’d give y’all 40 stars if I could

le
Review №29

Great service, speedy and friendly. Great prices too for our fleet services. Ask for Vinnie!

Pa
Review №30

I feel like I must do a review on Lee Rollins Firestone bc they took care of me like I’ve been going to them for yrs and it was my first time. Went in to get my wheels balanced it turn out to be that one of my wheels was splitting on my 1976 c10. They took care of my problem in about a days work. Good price too. Very satisfied with this place. Yes professional too but in a way where my home is your home. They definitely got me as a costumer, I will be returning for any other problems

j
Review №31

Great service and attention to detail

Ch
Review №32

We were traveling across the country and our check engine light came on. Robert got us in on the one day we were planning on being there and got it fixed by lunch so we could continue our trip. Very pleasant place to be. I overheard many conversations with other customers and all were treated fairly. It is directly across from Miramar base. Robert told me the planes were the sound of freedom! Try them out.

Gu
Review №33

Ive come to Lee Rollins Firestone several times, some times with serious failures and/or breakdowns to my car. Each of those times, they would make an affordable diagnostics, call me back with the problem identified and the different options that I have to fix it. Ive always felt that they tried to minimize the cost of the repairs to get my car working. For example once they proposed me two choices: repairs using second hand parts or using brand new ones. That way I can choose according to my current financial situation. On top of this, I feel like these persons are very knowledgeable and I trust their words. I remember the first time I came, they found in no time what was the reason why my break lights werent operating. They fixed it, and only charged the time necessary to have the work done (other things were being made, so it was more like a bonus). By contrast, the previous garage I was going to wanted to charge me more than 3 times the same price for an in-depth electrical diagnostic without including the repairs. Since I switched to Lee Rollins Firestone Im very happy with it and I would not consider changing again.

Wi
Review №34

Highly Recommended

Ca
Review №35

I had just an oil change done. When it was done they called me. They said it would be ready in 30 min and I would get a call. After 2 hrs I show up and at the last moment they tell me a piece of my brakes fell off. They didnt offer to fix it nor provided me with any details. I had to ask. It Was my first time there and last time.

Ja
Review №36

So far the guy at the desk Robert has been very passive aggressive Ive been waiting patiently for over an hour for a quote. I asked ONE time and was told I was pressing him. Lets see if I wasted my time here or if they at least give me a good quote and bid to fix my van. All I needed was a price for all four new tires and brakes... Whats taking so long????? Maybe communicate with your customers a bit more.Total waste of time!!!!Evans tire 4 stoplights down quoted me over the phone 300 cheaper. Its NOT just the price!!! This dude Robert was as helpful as a wet paper bag.

Ch
Review №37

Good service. Very professional and friendly staff. Prices are fair and people are honest. You dont have to worry about getting ripped off and can be sure that youll get taken care of.I recommend Lee Rollins Firestone to everyone!

Ra
Review №38

Speedy service, very reasonable prices, friendly and knowledgeable staff. Brought my car in for a smog check and was out the door in 20 minutes. Highly recommended!

Mr
Review №39

After 30 years of coming here. Today I am glad to be a loyal customer. You guys, Robert, Mark and Vinny. You are like family. Thank you! Big Dog!

A
Review №40

Very helpful and honest. Sudden car trouble is always rough but they took care of my car quickly and for a fair price. I’m glad a friend recommended them. I’ll definitely go back.

Jo
Review №41

Lee Rollins has straight shooters who know how to find what really needs to get fixed and then they do a great job.Ive been a loyal customer for many years. I started going when I worked in the UTC area and I immediately could tell they are car people rather than sales people. I trust them when they say what needs to get fixed because they never try to push me to do repairs that arent necessary.During my last oil change, they let me know that my CV joints were going bad. It was making some noise so they let me know I should get it replaced sooner rather than later. I was busy that day so I waited for the next convenient time for me to take in the car. Its easy to set up an appointment. They got you in and let me know it would take a couple of hours. They did a great job as promised.When I had brought the car in for the repair, I told them about another issue with the 3rd row seat not releasing to fold down properly. I had just taken my car in to the dealer (to fix a recall) and asked them for an estimate on the seat. They quoted me over $800. I didnt trust the dealer so I asked the guys at Lee Rollins to look at it. Within 5 minutes, they figured out the problem and let me know it would be a half hour job. Im stoked that they figured it out so quickly and fixed it for a fraction of the cost. They have good instincts and can quickly tell you if it will be a quick fix or something you should hold off on. I appreciate that honesty. Thats why I continue to be a satisfied customer at Lee Rollins.

Al
Review №42

I always get the BEST service at Lee Rollins Firestone!! They are honest, hard workers and I love referring new customers to them. Their prices are great and I wouldnt go anywhere else to get work done to my car. Ive been a customer of theirs for many years now. I will be a customer of theirs for life! Thanks Lee Rollins Firestone for all that you do!!

Co
Review №43

They take really good care of you here and explain a lot if your car runs into any issues. Im not a car guy, and I always feel like I have lots of information before making a call. Can be busy, but the quality of the work is undeniable.

Et
Review №44

I highly recommend Lee Rollins. I took my vehicles there for years and they always did good work and were always honest. They gave me discounts and saved me money when they could. In the rare events when I did have a problem they always corrected it.

Ri
Review №45

They were fast

Au
Review №46

Fair prices and good service. Everything was done on time so I can appreciate that. Good customer service as well

Se
Review №47

Seemed like a good deal at the time. They were usually pleasant to interact with and as far as I knew did the work correctly.However, in 2014, I was charge $50 for a cabin air filter and $30 labor to replace it. Now I find out that my car doesnt even have a spot to put a cabin filter.I was charged for services not rendered. This is fraudulent billing.

St
Review №48

The staff was extremely rude. I was simply trying to get some quotes; Ive never had problems with this before at other places. A gentleman named Robert was being extremely abrasive for no reason and was very condescending when I asked questions about my car. Look, I get it. I suck when it comes to understanding cars. Thats why Im coming to you for help!!!!

Ni
Review №49

Freindly. Quick service. Knowledgeable. Good prices.

Da
Review №50

My family and I have been coming here my entire life. Extraordinary honest management and skilled staff. I live in Los Angeles, but get my car serviced in San Diego when I am in town for work. I highly recommend this shop.

Ba
Review №51

Vinnie has helped my mom, sister and me for over 10 or 15 years and has gone out of his way on many occasions. What a great guy and a great place to take your car for honest, helpful, reliable and great service.

Er
Review №52

I called for a simple fix to my car, the guy said just come in and they would take care of it. The price was very reasonable and the service was super fast. I highly recommend this place if you live within 20 - 30 min, its worth your time and money.

Jo
Review №53

These guys are great for tire repair. Had a slow leak and they got it back in an hour for $28. They made an effort to be friendly. I’ll be back

Mi
Review №54

Great Service!!

Ju
Review №55

Fast service but price.

Me
Review №56

Great customer service, Robert was very accommodating and worked us in for a last minute appointment for an alignment. In and out in an hour and you can’t beat the price, will happily recommend Rollins Firestone to friends.

Ka
Review №57

I dropped my car for a service. When I picked it up by evening, my car was very shaky and vibrating badly. I returned back to the store and have them check it again. The mechanic havent tightened up the screws completely on one of the back wheel, after tire rotation. seriously???? Rookie Mistake and endangering life.Bad experience.... :-( and never going back again.

Ke
Review №58

Great customer service, always super friendly, and very trustworthy. The only people in town Ill go to!

Ke
Review №59

Friendly staff. Had a piece of metal in my tire and they repaired it while I waited for less than $30. Awesome work!

Ji
Review №60

This was one of the most honest repair shops in SD. They will never try to sell you something you dont need and already take great care of your car. They will give you honest answers to your questions about repairs and prices are equivalent to the average (I.e. some stuff is less expensive like oil changes and some is more like tires)

Gu
Review №61

Really Great Service and friendly staff. Ive been to many places before but this place is really unique.I felt lot of difference after inspecting my car.They did it just for 19.99$. Definitely I recommend to everyone.

Bi
Review №62

Lee Rollins Firestone always performs quick and honest service. Unlike other shops, they arent going to sell you services that you dont need. They can and will get busy so I suggest making an appointment for regular maintenance and non-emergency repairs.

Mi
Review №63

I have been doing business with Lee Rollins Firestone for over 15 years. They have serviced multiple vehicles for myself, my wife, family, and friends. They are professional, honest, and knowledgeable. I highly recommend them.

Ke
Review №64

Great customer service, honest staff, good price.

Gr
Review №65

Great service everytime. No surprises.

Co
Review №66

Great service! Just needed a tire patch , and these folks were quick, friendly and professional - highly recommend

Ad
Review №67

My go to for auto repair, they have always treated me fairly and in a timely manner.

H
Review №68

They have no problem keeping their promises. Thx

Ga
Review №69

Honest, quick and pricing is on great. Highly recommend

Cr
Review №70

Had a positive experience

Mi
Review №71

Instantly rude, this is on multiple occupations. Save yourself the headache and go to a place that actually is nice to its customers.

em
Review №72

Costumer since 2008 love this placeExcellent and friendly staffGot all my vehicles repair or just for inspection just drop my Key through the door on my way to work call them later and pick my car up after work I highly recommend this place

Je
Review №73

Great people, great prices, got me back on the road in no time!

Ad
Review №74

Honest and professional. Skilled mechanics.

St
Review №75

I have been doing oil changes and tire rotations with this Firestone for over 4 years now with all of my cars. So I can easily drop the car off and pick it up. But if I dont have the flexibility I schedule an appointment and they service the car faster than me taking it to one of the drive through places. They have fixed multiple nails in my tires and patched them and have been nothing but nice and professional. I would absolutely recommend them! I just had to cancel an appointment because I was out of office and called the firestone by my house...2.5x more in cost than Lee Rollins. Ill wait to go back to the office or drive the distance to get the solid service Im used to getting.

Bu
Review №76

Smog tech Ernie hooks it up! Made my Wrangler pass when I had to have some work done for CHEAP.

Lu
Review №77

Great, honest place to take your vehicle! You are in great hands with either Mark, Robert or Vinny!

Hu
Review №78

These guys need to open later and get more sleep I think. Very grumpy in the morning. Not the type of attitude Im going to work with. My days of dealing with obnoxious A-hole mechanics are long past. Wasted a half hour driving over here to be treated poorly.

Ka
Review №79

Went their for pre purchase check of used car. Our seller was a foreigner and had broken English. The mechanic waa pretty rude to him. I thought the mechanic was snobby and didnt answer our questions properly.

Al
Review №80

Reliable and honest. Have been coming there for car repair and service for 17 years, never had an issue.

Ra
Review №81

With an old (1997), Ford E-150, van conversion --- falling apart at the seams --- Lee Rollins has nonetheless fixed every problem that has come along during my past 6-months down here in the road-rough San Diego area. E.g., brakes, ball joints, EGR valve solenoid, oxygen sensor, blown-out radiator, And, most recently, they fixed a bogus fuel filler hose repair done by an unscrupulous shop up near San Jose, CA. And Lee Rollins does all this at reasonable prices. And often same day, if you can get in at 7:00 a.m. Impossible, but they even fixed my old vans chronic (years-long) cold start engine knock, about which the likes of Goodyear, AAMCO, etc., shops were all CLUELESS. Bottom line, San Diego area roads/highways --- with their steep hills, often Oregon Trail-like surfaces, & meteor impact craters --- are brutal on all vehicles, especially big, heavy ones like my old van. Lastly, Lee Rollins also has the heavy lifts, higher vertical clearance bays, and special equipment to work on bigger vehicles, like my van conversion, and even Class-B & larger motor homes. (END

Be
Review №82

Went in to ask a couple of questions and they were very rude. would not give me a more than a couple word answers. cant say anything about their actual work or service because they pretty much turned me away.

ca
Review №83

Good people great work and the best tech! Ernie!!☆☆☆

ma
Review №84

Very knowledgable and helpful

Cr
Review №85

Friendly, courteous, fair prices

D
Review №86

Been going here for years, they know what they are doing

Mi
Review №87

I have taken many vehicles there for the last 7 years and I havent had any problems. They are straight foward people and they try to help you out as much as possible.

AY
Review №88

Professional prompt service.

Pa
Review №89

This is in my opinion the premier auto repair facility.Smogs to wheel alignments they do it all

Ma
Review №90

Friendly and helpful guys

Ni
Review №91

Quick and polite

Da
Review №92

Professional and Prompt

Ne
Review №93

Staff is rude.

Information
33 Photos
93 Comments
4.5 Rating
  • Address:5760 Miramar Rd, San Diego, CA 92121, United States
  • Site:http://www.leerollinsfirestone.com/
  • Phone:+1 858-457-3133
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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