My father and I were searching for a car forever before I moved to Austin this September. All of the dealers around Austin were charging extra fees and weren’t very pleasant to work with. Jason, our salesman at Red McCombs Toyota, was the BEST! He helped us every step of the way to make sure that we got the best car for the best price. He even picked my mom and I up at the airport!!! Jason made sure the car was completely detailed and stayed with us for an hour to go over every feature on the vehicle. The experience was seamless and easy! As a family, we really appreciated everything that Jason did for us!

I am giving this 5 stars to Alan Poole at Red McCombs Toyota. He is a talented Sales Professional that listened to what I needed and did everything he had to for me to get the car and the deal I wanted. He guided me and kept me informed through all the process. He was always accessible and responding for any question or inquiry. I would definitely recommend him to any person who wants to get a car. Thank you Alan Poole for all your help and make it possible!

Ali, the manager, and the finance were all really great with us here. We wanted new but we couldnt find anything. All the dealerships were basically blowing us off or being incompetent. This place took good care of us. We got a used 17 Corolla iM with 37,xxx miles. Certified and still smells new. Got a great warranty and at the price we wanted! Thanks!

Absolute worst experience of my life. I will never do business with these people ever again, and will highly recommend all of San Antonio to do their business elsewhere.James Quarles oversaw the fiasco. A standard oil change turns into a nightmare. They messed up my windshield wash fluid sensor, so now a light comes on my car every time I turn it on. I came in Saturday for them to fix the sensor, but after an hour they tell me to come in Monday morning. I take off work Monday and sit for 2-hours all for James to tell me to go pay Lexus to fix it. I asked him for Toyota to pay Lexus since they messed it up, but he said no.Thank you Red McCombs Toyota for wasting 5hrs of my time and costing me a bunch of money on account of your incompetence. You should at least have the integrity to make it right, and honestly should pay me for all this wasted time.0/5 Stars.

Couldnt be happier with my experience. I flew in to buy a used vehicle and was on the road home in a few hours. They didnt pressure me with extra fluff. The price of the vehicle was better than anywhere I could find within half the Western Continent. The out of state registration took much longer than expected but they keep me with a fresh supply of temp tags until the backlog of registrations in my state caught up to me. Customer service from the front desk on up was exceptional.

I would not recommend this business at all - the customer service here is terrible. We bought our car here in 2019. The first agent we dealt with was very aggressive in trying to sell us a car; however, we knew what we wanted, and were happy with the second agent we worked with. We took our car here for regular servicing, which used to be a breeze, unless there was some additional work that was needed, and then there used to be numerous rounds of phone calls and visits before the work was done. The last time I took my car here for scheduled maintenance, I had received a few coupons in the mail from Red McCombs for alignment and balancing, which I understood to be complimentary services with the coupon; I told the agent as much when handing over my car for the service, and the agent did not inform me that these werent complimentary services. When picking up my car, I was told I needed to pay for the services. I spoke to the agent, and he lies to me on my face, and tells me he informed me that I had to pay. I asked to speak to the manager for clarification on the coupons I had. The manager, Melissa Bellamy, comes out aggressive, and without offering any clarifications on the coupons that I was asking for, the first thing she says to me is if I wanted my car back, I had to pay - as if I had refused to pay at any point of time. If that is how they treat their regular customers, I would gladly take my business elsewhere. I strongly recommend against using Red McCombs if you would like to be treated with some respect as a customer.Edit: Response to the Owner - That is a blatant lie once again. I had no interaction with your Service Director Frank, even though I did request to talk to him more than once. The person I did talk to was the very aggressive and very disrespectful Ms. Melissa Bellamy. The advisor did confirm the services to me, but he never corrected me at that point that these werent complimentary services. So yes, once the services had been performed, I would of course ask why I was being charged for services that I understood (and hadnt been informed otherwise) were complimentary. But I did not once refuse to pay for these services that had already been performed. My negative review is because (A) I was not once corrected that these werent complimentary services, and (B) the disrespectful Melissa Bellamy who simply assumed I wasnt going to pay for the services, and who didnt have the decency to speak to a regular customer in a professional manner. So there is hardly any need for your false thank yous and sorries, or for your blatant lies (again, I did not speak to your service director once, even though I requested it more than once). I would still recommend everyone who values good and respectful customer service to avoid Red McCombs Toyota; instead of owning up and a decent apology, they would rather lie.

Very good attention from our Sales Professionals Ali Alhemiry and Mr Alan Poole (Spanish bilingual), offering options and solutions, besides very quick, Jerry Martinez of financing department, very nice guy as well! Excellent service 100% recommended

I spent about two months contacting various dealerships throughout Texas to find the color and trim 4Runner that I wanted. I probably worked with 15-20 different salespeople in total. Daniel was by far a cut above the rest both in the information he provided me, as well as his responsiveness and dedication to getting me the vehicle I was looking for. I reside in Austin but will be working with Red McCombs San Antonio in the future because of the stellar attention and service I received from start to finish.

The entire process was fast and easy.Highly recommend.

I just want to say thank you to Alan Poole. His customer service was great! Alan was awesome at answering all the questions that I had for him and went all out to get the deal that I wanted! I will definitely recommend Alan to my friends and family and make red McCombs Toyota my first stop when purchasing a vehicle!

I purchased my Tundra last Friday and it was probably the easiest and fastest vehicle purchase for me. Jesse Mancillas was my salesman and he didn’t pressure me into anything I didn’t want, he let me test drive the trucks that he knew were in my monthly price range, was very responsive with texts and has me in and out in less than one hour. Quick, easy and very friendly. I would definitely recommend Jesse. Go get yourself into a new vehicle at red McCombs Toyota and ask for Jesse!

Horrible customer service! My family has bought a few cars and trucks from RMT in the past and we have had a great experience, but there customer service has really gone down. Before you would walk in and you would feel welcomed and someone was always trying to make sure you were taken care of, but now it feels like everyone is just trying to take advantage of you. I would recommend going someone else if you are looking for a vehicle. I went to another dealership and had a way better experience.

Took my girlfriend to look for a Rav4. Didn’t find one we liked but did spot this little gem. Our salesman, Hector, helped us through every step of the way. He even stayed late to make sure we got the deal done despite an incoming hail storm. He also stored the vehicle overnight to ensure it would not get damaged overnight during the storm. Highly recommend!!

I was in search for a used Jeep Renegade and found one at Red McCombs Toyota used dept. Ali Elmezain was my Sales person. He was so nice and professional and helped me to get the deal I wanted. I havent purchased car in 14 years and I was so glad that the process was quick, easy and not stressful. I highly recommend Red McCombs and Ali if you need help buying a car.

They dont seem to be interested in leasing cars to new customers. There was no interest in showing cars unless we asked we wanted to test drive, even the numbers provided were pretty high for leasing purposes. Come here only if youre looking to buy.Its quite surprising that you walk into a dealership and no one even talks to you unless you talk to them, and then there are agents who are available but will tell you that we are waiting for another customer.

Update: shortly right after my review, Melissa, service manager, contacted me for solution. No vague excuses or beat around the bush, Melissa was a great help and make sure that the issue is taken care of. Knowing that I already had the appointment coming back on Saturday and also need to leave the town same day, Melissa offered to expedite the process to help me get back on the road asap. Moreover, when I arrived at the store, Brandon, Reds master advisor, was waiting for me already and took care of us right away. He also let me know that Frank, service director, was aware of the problem and wants to make sure that we are satisfied with our service. I got my vehicle done quickly and able to go visit my sister same day out of town. The way Red McCombs Toyota doing business is what keep us coming back as their loyalcustomers.I am a loyal customer to Red. My two cars been getting services here for years and have been taken care of really well. I have no complaints with their service staffs. On the other hand, the front desk staff who make appointments for customers need proper training. I made appointment for front brake pad replacement and engine filter change as we were recommended by our maintenance service advisor. I repeated what I need twice and the front desk person took my appointment at 1 pm on Saturday for the service. I didnt think that she put any wrong there in my appointment details but when we show up at the store, the advisor who came and took our car in said  that there are ​only oil change and air filter replacement. And the break pad replacement cannot be done same day. The advisor then went on about they are working with half staff and that I shouldvemake an earlier appointment. Even though I feel sorry that they work under-staffed, that is not the reason why I should waste my time to book an appointment and still cannot get my car worked on. The front desk person shouldve told me that my request for the front brake replacement cannot be completed same day, and I couldve come earlier to get it done. I work business hour during the week and I cant bring the car in during the week. Now I have to keep driving a car with the worn-out brake pad for another week until I can get it done the next weekend.

I placed a custom order for a 2021 RAV4 Hybrid through Red McCombs. The vehicle not only showed up earlier than expected, but I also got a great deal through Toyota Financial. Thank you for your outstanding customer service, especially Edgar, who really went above and beyond to help me out.

We had a great experience with Alan Poole when purchasing our Toyota 4Runner. He did everything in his power to make me a happy customer! I am very satisfied with our purchase! Thank you Alan!

We had the BEST car buying experience with Matt Berenji over the weekend at Red McCombs Toyota!! Matt was knowledgeable, straight-forward, and made the entire process seamless. Red McCombs Toyota is the easiest dealership we have ever worked with. We recommend Red McCombs Toyota and ask for MATT BERENJI ! You wont regret it .

Just purchased our second vehicle from Stephen at Red McCombs Toyota. We were in a bind and needed another vehicle. Stephen and the rest of the team worked hard to get us into a vehicle that fit our price range. I would absolutely recommend Stephen, James (the finance guy), and Hans if youre searching for a good deal and QUALITY service. Weve been lied to at other dealerships, but Stephen and his team are honest and up front about what they can do. Dont go anywhere else, Red McCombs is the only dealership you should go to. Thank you Stephen, James, Hans, and the rest of the team at Red McCombs!! I will only buy my cars from them!!!

As soon we I walked in I knew the staff was going to be great. I had an appointment with Ed Almaliki and he was beyond amazing. I knew exactly what I wanted and he assisted me the entire time. He was polite and made sure the entire process was seemless. The car is absolutely beautiful and I highly recommend this dealership. If you want great customer service make sure you see Ed and he will make sure you are treated like a valued customer! Thanks!

Steven Likens was honest, efficient and with his help, purchasing my new Highlander on the Internet made it happen. He took pictures, sent blue book info on my trade in and finalized drive out price by email. No haggling - straight forward honesty with plenty of information. Took in my trade in, signed and was out of dealership within an hour. EXCEPTIONAL salesman. THANK YOU STEVEN LIKENS. I am enjoying my Highlander😀

I’ve got one thing to say about this place… GO TALK TO MATT BERENJI!! He gave the best customer service I’ve ever had when buying a vehicle. He was straight forward, easy to level with & made sure I didn’t settle for less than what I truly wanted. He even gave us snacks when we had to wait for finance… how nice.

Alan, AJ and Paul were awesome! Super great guys that were willing to work with me to get me into the car I wanted. Definitely highly recommend this place as well as these three. Great customer service!!

I’ve been on the search for a suv for a minute. I’ve done my research and thought I knew what I wanted. Went to other dealerships (not Toyota) and was treated terribly. I was discouraged and honestly tired of talking numbers to people who didn’t care.Last second went into this dealership and found my dream car.David was amazing. Straight to the point and got me in and out quick. Made the process easy, and stress free.I left happy knowing I can return with questions or concerns without any problems.

Just purchased a brand new Rav4 for my wife today. Ali had our best interest in mind and made us feel comfortable during the whole process. He made the whole car buying experience a breeze! Would definitely recommend Ali to anyone looking to purchase a new/used Toyota!

I used to have such great experiences here but things have gone downhill! I’ve really been let down and now have to take more time to get things done right so I can get my registration renewed.I tried to go back after a couple years recently but was still disappointed. I asked for a state inspection so I could renew my registration for next year, and multi point inspection as recommended at my last oil change. I mentioned state inspection in comments upon booking an appointment and in person. FIRST I’m waiting nearly TWO hours just for someone to literally just LOOK at my car, even after booking an appointment online.And then now after trying to pick up my new registration sticker, I find out they didn’t even do a state inspection!! I’m very busy and was very upset to find I’d basically just thrown so much time away, and now have to basically go and waste MORE of my limited time to get a SIMPLE state inspection redone. I 100% do not recommend getting your car serviced here.

I highly recommend you go see Jose Silva if you are in the market for pre-owned at Red McCombs Toyota. He was so courteous and patient with us throughout the whole process and we went on a pouring rainy day. He did not show any impatience with us like some sales people do. He was kind and even took us into a covered bay area so we could look over the vehicle we were looking at properly and not have to do it in the rain. I highly recommend you go see him.

Worst experience ever. Purchase five vehicles in my entire life and this one has to be by far the worst. Do not buy any used vehicles from this dealership.Went by to look at a 2016 Toyota TRD 4Runner get to the lot expecting a nice clean vehicle as described on the website open the back door come to find a bag of chips with a bunch of trash in a bag . no biggie opened the driver seat floor mat Dirty of mud. Like if it’s just got off the mud track. no biggie go for the test drive. Truck Drove smooth obviously it’s Toyota. so I decided to purchase the vehicle. After signing paperwork it was brought to my attention the vehicle wouldn’t be ready till tomorrow considering it has to go through Toyota safety inspection. No biggie next day get a call the vehicle won’t be ready until another day these inspections are seriously must be done thoroughly by their mechanics. And blames it on me requesting new tires. seriously let’s talk about safety you put me to test drive a vehicle that had a sticker on the windshield that clearly said not for sale however your website had it on the market. in addition I was test driving the vehicle with the hood popped open and I was concerned about it flying up. yeah let’s talk about safety. you put me in a vehicle that was not even inspected. Seems like they are more concerned on selling a vehicle then the customer Safety.

Worst service ever! They added $2,000 after we had agreed to the price. The financing guy Ibrahim Tamer called my sister and I stupid for not remeber we agreed on the higher price. I will never step foot in Red McCombs toyota ever again!!

If you are looking for a used ToyotaQuick Review: ask the nice lady at the front desk for Ed Maliki. (After this review you might want to set up an appointment). He works in the pre-owned dept. Very good people! An amazing professional. He does what he says and says what he does. Shout out to Paul Garza in Finance Dept. A very smart gentleman. He knows his stuff and doesn’t mess around.Extended review: My family and I were taken care of from beginning, till we drove off the lot with a clean Corolla SE (rims, fog lights, 6MT). Ed found the most amazing Corolla for us at a great price and only 13,600 miles. My family loves the car and is extremely amazed at how fast the entire process took. We showed up around 10:15am, drove two test drives, filled out the loan info on a tablet, signed paperwork in finance, then drove away before 1pm. Just in time for the end of the lunch rush at Sapporo right next door. CheersMad respect for Mr. Maliki👊 Every Toyota we buy from now on, we are buying through him.

Excellent service. Thank you, Joe Silva, for assisting me in finding the perfect vehicle for my family!

Steven Likens is professional, knowledgeable and went above and beyond in helping me find the right vehicle. From emailing about a vehicle to closing the deal, everything was painless and most importantly straight forward. I’ve had some of the worst experiences buying a car and it’s my pleasure to say that at Red Mcombs you’re in good hands.Keep in mind I reached out to several Toyota dealerships in the area and this was by far the best experience.

Came looking to buy, no sales men available. When we finally found someone the salesman practically blew us off. We are taking our business down the road to Cavendar Toyota where we hope to get better service

Overall good experience considering the market now. Had some issues with new vehicle but the service department took care of it right away. Also they try to make the customer service experience great, had some other issues but Mo in finance is a good guy that cares about taking care of the customer

Went online and looked at a vehicle that they showed in stock and available, salesperson texted me saying that they don’t have the vehicle and don’t have any coming. It is a “placeholder” to drive traffic to come and look for it on the lot.The vehicle is still up and shows as available, but they don’t have it and cannot get anything in this trim package in the near future. Glad I didn’t make the drive before contacting them.Buyer beware. The website misrepresents their inventory.

I was very impressed with Steve Likens. He was very knowledgeable, offered excellent service and advice, and he was so easy to talk to about finances, my familys needs, and safety features that are important to me. I highly recommend seeking his expertise when youre car shopping. I sincerely appreciated his honesty, integrity, and the great deal he was able to give us. I will definitely be back to see him in the future.

I brought my brother to Red McCombs Toyota to convince him to purchase a Toyota RAV4. I have had Toyota vehicles over the years that were running great 10 plus years. Sales Professional Jason Moran was amazing. He was informative and thorough, so much he answered our questions before we asked. I felt Jason went over and beyond with helping us and that I appreciate. He even convinced my brother to buy! Thank you all for such a wonderful experience.

I came in to this dealership simply looking for options to get a better feel for what I wanted.Upon arriving , I was greeting by Cem , who ended up being my salesman. He listened to the things I stated were important and provided me with vehicles to look at that met said criteria. Cem provided excellent service and was a pleasure to work with. He made sure that I was well-taken care of and that my concerns were met with solution.I would highly recommend this dealership and I would highly recommend working with Cem if you’d like a personable salesman.Ibrahim , the gentleman who assisted with the finance portion of the vehicle purchase, was also great. He was very quick and understanding and made sure the purchase and acquisition processes were both smooth.

Excellent brand and service! Thank you Alan Poole for all the help and for looking after un and getting us the best deal!Thank you from the Garza’s

Me and my wife came in to see about getting into a new car . Alan Poole was first on the scene , and was answering all our questions with care and quickness . After asking life style questions , and finding out our budget , he got us a vehicle that would fit our needs and budget . Thank you again Alan Poole of red mccombs Toyota for not treating us like another sale , but making sure my wife and kids have a great car . Thank you sir . If you’re reading this review. Ask for Alan Poole !!

My experience at red McCombs Toyota with Jesse M. was awesome he went above and beyond to get me the truck I was looking for and needed. Being in the car business myself I know what to expect coming into a dealership. Jesse was exceptional.

I went to purchase a used vehicle for my daughter. I test drove and inspected the car the day before the purchase and all was well with the car except for a minor scratch near the back passenger door. I came in the next day to purchase the vehicle and after I signed all the paper work, the sales person (Hector) said he was going to go get the car from the back that he had saved for me so no one would touch the car and sell it. After he hands me the keys to the vehicle I just purchased I noticed lots of damage to the car that was not present when I agreed to purchase the car. I went back inside and told Hector and finance manager of the damage and they told me to leave the car there and they would see what they could do to fix the problem. They call me the next day to tell me they could give me $300 for the damage. The following pictures clearly show the damage. The fact they they were not going to disclose the damage to me upset me and I chose to reverse the transaction all together. They blamed it on their car wash. I gave Hector the benefit of the doubt and decided to come In the following day to purchase a new corolla Instead of the used car bc they had rebates of $1750. They used trickery to try and get me to sign into having me pay full msrp for the corolla even though they had a $1750 rebate. I said for inconviencing me the day before I would have expected them to make right and he said the used dealership is seperate and that red mccombs had nothing to do with the previous days shenanigans. I got up and walked out. I eneded up going to toyota of boerne and purchased a new corolla hassle free.

Sina was awesome, he simply was great to work with. He was great to my 1 yr old and was all around a great person. Definitely best salesman I have ever dealt with.

This review is specially to thank Hans Hardin Sales Specialist.If you looking for a good reliable car go to Red McCombs Toyota on I-10 and ask for Hans, he will help you to pick the best choice for you and your budget and you will go home with a new car in couple hours.Hans was recommended to me by some friends and I want to recommend him to you! He will take care of you and if you questions about your recent purchase he will assist you right away, I accidentally forgot to turn off the lights off and my battery died and I gave him a call and he helped me out with that.Thank you Hans!

Great service! Alan poole is the man to see, gives great service and is always helpful!

Sorry to one of the staff members. Mr. Reyes was totally unworthy. We were recommended to another person but he referred us to this other man. He wasnt friendly and that explains why we walked out and I saved my thousands. Thanks for nothing

Overall great car buying experience. I was in town for two days and needed to purchase a vehicle ASAP. John was extremely helpful with the entire process and helped to get me a vehicle that I love. It was great service at a good price. The staff was very kind and happy to help. I would definitely recommend John and this dealership to anyone looking for a car purchase in the San Antonio area.

I want to thank Cem! He made my purchase for my truck so smooth and he was so helpful as soon as I drove in. He did not hesitated and went above and beyond to make sure All my questions and concerns were addressed timely and to the point. Best sale person at this location! FYI... please share your tips for excellent customer service with others! ( the outside male who was “setting” for drinks yesterday... the worst customer service).

I purchased a new vehicle two weeks ago and called for an update on my license plates. My salesman, Gabe, was great and I cant say enough about him. My issue is with the person who updated me on my license plates. She was very rude, especially when I politely asked if she checked my name correctly given that people spell it differently. That level of customer service, especially after a large purchase, is unacceptable.

My Wife Rose and I have never had as Pleasant experience as today when we went to Red McCombs Toyota at UTSA Blvd. Our Sales Person Marcos Rodriguez gave us A1 Treatment. He made a good experience exceptional. Kudos also to Mr William Brennan who worked tirelessly to find us the best deal possible.Great Job Guys. Awesome Tundra.

Our salesman, Jose Silva, had excellent customer service. From the start, we had specific vehicles in mind and Jose showed us the vehicles that matched our must haves and price. The application process was painless and we had agreed on a price and were in finance within an hour. Our finance manager was very helpful through the process and established good rapport with my wife and I. Overall an excellent car buying experience. Our daughter loved her car. Thank you!

Thank you Cory for your help getting us the Highlander we wanted, we love it !

So I find myself up with a deal today and a RAV4 the guy was pretty decent he worked with me it just seemed it wasnt the vehicle I was truly intending on but I can work with it its going to get me the a&b there are a couple things that I have to mention about the vehicle that were hidden it were very obvious it could have mentioned to me before I was in the carpets were a little torn and I was sold at a retail price wasnt the best bang for my book and overall with the rate that I was hit with it was kind of a little bit more than I would feel a little happier if they could have helped me out with a better pricing it werent willing to budget at all

Riki & Rudy were awesome to work with. It was a true pleasure to go here. They made my purchase meet my expectations.

I came to this Toyota dealership from Houston to work with Jason Moran. He single handedly made the car purchasing experience significantly better through his straightforward answers, vast insight, and pleasant personality. He made sure that everything was accounted for, and tried to help however he could. He never sold me on anything that he thought I wouldnt need, rather, he helped me get whatever would be most beneficial for my situation. Hes also fantastic at following up, encouraging that you reach out to him at any given moment for anything at all. I would absolutely come here again.

Have bought two cars from them in the last 3 years. Experience on both the occasions has been great. Would specially like to mention Hector who helped us purchase a used Nissan Pathfinder recently. His patience to show us all the cars and perseverance to help us find the right car within budget was truly commendable. I would highly recommend Hector to all prospective buyers.

I kid you not, salesmen Alan Poole made purchasing my first car a once in a lifetime experience. Alan went above and beyond to make sure my car was maintenance to its fullest and even helped me get problems with my insurance aligned. I’d strongly recommend that anyone planning on visiting this location to visit Alan Poole. Thank you Alan

I hadnt bought a car in years! I was intimidated by all the hassle that normally goes with it but Matt Berengi made my experience easy! He was able to get me into the vehicle Ive wanted and the color! Definitely recommend!

I would definitely go back to Red McCombs Toyota. Jesse Mancias was a great sales person, this gentleman is very genuine, honest, and humble young man. Mr Mancias found the car that we wanted by the next day. We are very thankful for making us happy and giving us a great deal on our vehicle. Keep up the great work sir.

Hansolo Hardin is the best salesman we worked with on buying a first time car for my little sister. He was extremely fast to retrieve the vehicle from a sister store. He is polite, respectful, not pushy, understood the needs that we were looking for in purchasing this car. The price was exactly what we were looking for. Keep up the great work! And upper management, this man deserves to be moved up higher because he is a great reflection of your company.

This location put me in a life threatening situation. I came to this location a week after my scheduled maintenance and tire rotation was done in their service department because I noticed my rear left tire was wobbling when I drove the car. I specifically mentioned this issue to the service advisor and was told all tires would be checked while this concern was being addressed. After roughly an hour of waiting, I was told the tires were checked and they could not find a problem with the vehicle. I had some piece of mind knowing that it was looked at and the issue was addressed, however, driving out of the lot I noticed the wheel continued to wobble. I took it to a nearby tire shop to get another opinion and told them that Toyota said my tires were fine, but I wanted to make sure I wasn’t crazy because the tire was still wobbling. It was no more than 30 seconds of just looking at my tire that they found the culprit. The tire was not mounted on properly. This is something a dealership service department should be able to have caught. It was then taken care of at the tire shop. If I had drive home on the highway for any amount of time, it is very likely my tire could have come off the car. Needless to say, I am extremely unhappy and disappointed about this situation especially since it was specifically addressed to the Toyota service department at my visit. After I got my tire fixed, I returned to toyota and spoke with the service manager, Frank, who assured me this issue would be taken care of immediately, however, it does not sit right with me that I do not take the time to write this review for the safety of other customers that visit and trust this location for their car maintenance needs. I am not one to normally write reviews. Toyota is a company I have driven and trusted with my car maintenance services since I first started driving and this incident unfortunately makes me question the reliability I can have in this company and this location.

“Very happy with our new 2021 RAV4 XLE Premium. Had a great experience once again @ Red McCombs Toyota with Joe Silva! Will definitely come back and purchase from him and Toyota! If you’re going to come to purchase @ Red Mccombs Toyota ask for Joe Silva!”

When trying to receive a fax number the customer service reps were quick to transfer me to a department that did not answer my calls or return my calls over the last 3 days of me contacting them. Im very dissatisfied. Then when I FINALLY got to talk to someone they gave attitude when giving me the email to the department I needed to contact. GET.FRIENDLIER.EMPLOYEES!

I bought a pre-owned vehicle from Jason Moran at this dealership late on a Saturday. I have had bad sales experiences in the past from other dealerships, but Jason made this transaction so easy and stress-free. He was friendly and attentive and is an example of what all car sales people should emulate. Thank you, Jason!

Melissa Bellamy General Mgr of Toyota Red McCombs went above and beyond of taking care of my needs. I am so thankful we resolved my issue with my vehicle. I definitely recommend Red McCombs for service or a new vehicle.

I just got a car from this dealership and I was helped by Alan PooleHe is a really good person and I had a fantastic experience with himHe helped me to find what I want and he was patient through all the process .I’d like to thank you again Alan and I recommend everyone to look for him

I do my vehicle buying via email. I prefer that to telephone calls. I started my purchase with Steve Likens. He replied to my emails promptly. When he delivered by vehicle, he went over the how to with me and my husband. He checked with us a couple days after the purchase. If you want to make make a deal with Red McCombs Toyota...Steve Likens is your man!

Salesman Joe Silva was very good about honoring my request and was very detailed about my new car. Also he was quick to resolve a issue that came up with my car in a completely satisfactory and efficient manner. I had an excellent new car buying experience here. Finance dept. was really good and the dealership was very clean and inviting.Recommend!!

David Vidal was amazing. He gave me peace of mind and put my mind at ease when it came down to what was important to me when buying a vehicle. David is a huge asset to the Red McCombs Toyota team. He took care of me and my family and I couldnt be more happy with the end result of my new vehicle. Thank you David and thank you to the team that helped back you up to make this all possible. I am beyond grateful. God Bless!

Recently went in and purchased a used Camry. Before I could even exit my vehicle Cem was there and welcomed me in and offered me water. Throughout the whole process Cem did what he could to make things happen and go as smooth as possible. Definitely recommend coming here and asking for Cem!!

You will want to ask for Steve Likens when shopping for a Toyota or Pre-Owned vehicle at Red McCombs Toyota! He is a professional and truly loves taking care of his customers. You will enjoy working with Steve Likens every step of the way he will even take your car to your homes drive way, go see him today!

I have owned to Chevy Malibus prior to buying my new baby here. I love the room, the features and how the salesman set her up to let me know when service will be needed. When my plates arrived, I took her right back and he came right out and put her plates on. Service will a smile. What better service can you ask for!

This dealership along with its employees are awesome! Al was the one that really helped me out with the whole process. We kept in contact throughout everything. They really worked with me when I was going through the whole insurance/GAP process. Al really took the time to go over my options and reassure me that I’d be taken care of. This is actually the second car I’ve bought from them and I honestly wouldn’t go to any other dealership. They also have a great smart payment plan that really helps out!

First dealership we stopped at, looking for a family vehicle and we came across Cem who approached us and offered to assist in finding the best vehicle for our growing family. He was very patient, helpful, and honest! He made the process easy and less stressful. He went above and beyond to help us meet our needs and likes. I highly recommend this location and ask for Cem! Very happy and satisfied with their services and our purchase!

Really enjoyed this purchase, smooth and easy. Ali Elmezain was professional and very easy to work with. He took care of us and went above and beyond to manner us conveyance. Best experience Ive had buying.

They ran my credit several times to many banks after I told my salesman at the time name Sergio not to because I was car shopping. I stated please only to a certain one that has me approved from AutoNation in Corpus Christi Tx. They didnt listen. They sent it to numerous banks and there goes my credit again. My credit score was already going low due to going back and forth the salesman stated. Im very dissatisfied going out of town thinking I can get a deal done in San Antonio Texas. I shouldnt even be able to give them one star. True story just look at my pictures I posted.

We accepted delivery of our 3rd Toyota lease from Red McCombs Toyota. We turned in our trade and owed the 36th payment of our lease and were told that the payment would be included in the payoff. We were billed the last payment of our trade and our credit was affected because of nonpayment. The dealership assured us that this would not happen. We sent a letter of payoff to Southeast Toyota Finance assuring payoff but were denied. Our credit rating showed nonpayment even though our vehicle had been traded in and payoff was guaranteed per the sales contract of our new vehicle. The dealership did nothing to rectify the issue after repeated attempts on our part to do so. We are Active Duty Military and have shared this deficit of the dealership with our family, friends, and comrades. We will never again do business with Toyota Motor Credit because of this issue. Purchasing a new vehicle within the next six months and it WILL NOT be a Toyota. BUYER BEWARE

I Drove By This Dealership And Decided To Price A Car For Next Month. Before I Knew It, Walid Aouina, Was Working His Magic. Somehow, Even Though I Don’t Have The Best Credit, I Was Able To Drive Off With My Dream Car That Day!! Walid Wants You To Succeed In Your Endeavors And Tries So Hard To Reach Them. You Couldn’t Ask For A Better Guy Or A Greater Company. I’m Sending EVERYONE I Know To Red McCombs Toyota!

My family had been going to a different dealership for several different cars, but in the current environment of limited cars due to computer chip shortages, the sales team at that dealership did not seem to want our business. We came to Red McCombs because they are close to our house, and we will continue to come here because of Cem Yesildeg! Cem was extremely helpful in acquiring our 4-Runner and kept us informed throughout the process of ordering. When our 4-Runner finally came in, Cem went the extra mile to ensure all our paperwork was perfect, all our accessories were added, and we ended up with exactly the vehicle we wanted! We swap out cars every few years and Cem is the best salesman we have had in a long time. Not only do I look forward to buying my next car with Cem, I look forward to saying hi when I come in for service.When it came time to do the paperwork we worked with Rebecca and she made that process quick, eads, and entertaining.Overall, I feel like we worked with two of the best people Red McCombs Toyota has!

Do not go to there service department, they will not only Rip you off. They broke my hood release and didnt tell me. Then when they checked the hood I noticed the technician took off my left tire. I thought to my myself they dont need to take off my tire for a hood release. Then I noticed they decided to cut the rubber on one of my gaskets. They will not only fix your issue theyll make sure you have another issue, so they can get more of your money. They dont care about your safety only to take your money.

Usually they do a good job but this time after advising me that the tire warranty covers my tire repair I get a call that I’d owe $10-15 (no big deal usually). Then 10 minutes after getting their initial call magically the sensor that tells you tire pressure is low was broken (conveniently, that part isn’t covered under warranty 🙄)My issue was not that it was broken although, yes it was annoying. My issue was that they didn’t tell me during the initial call to tell me what was wrong with it. It felt like they added it on to make extra money and how do I know THEY didn’t break it when THEY moved it to repair it.

Bought a Highlander this weekend with Matt B. Best experience we have ever had with a car salesman and dealership. That same day we had walked out of Cavenders and North Park because of their approach. Our last stop was Red McCombs and I asked for Matt B because I had been talking to him a few months in regard to what I wanted. He gave no sales pitch, told no lies, just showed us what he could get and was able to get our price. We were thrilled and will be letting all our friends know that Red McCombs is the only place I would go to buy a car.

My wife and I bought a new 2020 RAV 4 in May. Almost immediately, we began having battery issues. Kenny Reyes (sales) and Mark Davis (service) were great in their support and understanding. The issue went on for a few months. Finally, Toyota issued a Technical Service Bulletin (and a subsequent update) late in 2020, and that solved the problem on our fourth visit to the service department. Kenny and Mark never gave up, never made us feel like we were an imposition, and genuinely were concerned in making things right.

We already knew what we wanted and Joe Silva made the transaction go fast and easy, amazing service. They make you feel welcomed! Will definitely go back to purchase from them. Really happy with our new baby!!

Jason was absolutely amazing! He was upfront & honest with me from the minute we shook hands. He helped get me into a car that was best fit for me, & honestly I cannot see myself buying from another dealership!

I purchased a Camry from Sales Professional Cem Yesildag. The guy was full of energy and super understanding of my needs. He helped me patiently, I will definitely comeback and buy another car from him!

Buying experience was transparent and straight forward. No games. Cam did an awesome job keeping us engaged through the entire process and did an excellent job making sure our experience and customer service was 5/5

I just bought a brand new Tacoma and it was definitely the best customer service experience I’ve had in a long time! Just moved here from San Francisco and couldn’t be happier with my experience! Our salesman Matt B. & Omar O. went above and beyond to make sure I got the best deal possible! Thanks again guys and I look forward to working with both of you again in the future!

I recently bought a 2021 Rav4 and I had such an amazing experience from the test drive to signing my name on paperwork! Everyone offered exceptional customer service & my salesman Nick Barajas was awesome, knowledgeable and made the buying process so easy!

Took my grandmother to buy her very first car and you know what I could not be more pleased with the service provided to her. Nick Barajas did an exemplary job him and his manager Jerry Martinez went above and beyond to get my grandmother the best deal possible! Even though there were some hiccups with her credit they continued to work with her. I wholeheartedly believe there is no other dealership that can offer better service or quality of vehicle to you. Thank you to everyone at Red McCombs!

Great experience and I love my new RAV4! Thank you Ahmed Al Jaime for taking such good care of me and finding me the perfect car!

Its Red McCombs. Sometimes the service can be a mix of excellent and kina clueless. I CANNOT use my laptop for work using their WiFi because their WiFi is a weak unsecured type so I cant wait for service to be completed.

Wanted to thank Riki Butler and the Red Mccombs team for an awesome experience with my purchase of two vehicles! i wont be going to any other dealership!

Ali Elmezain and Paul Garza were so awesome in helping me get the best deal for my first car as an adult! Couldn’t have asked for a smoother, easier process and couldn’t recommend them more! 5 stars!

I’m going on 6 months now with my new 4Runner and Camry that I purchased with help from salesman Matt Berenji. Couldn’t be happier with my purchase! Got a great deal with the vehicles I traded in and got my new ones brought down to Laredo.

We were at this location yesterday after looking up some vehicles we had seen on the website and Christian Garcia was the first one to contact us and had the vehicle we were interested in already ready for us to see and check it out. We were met by a Jonathan Gallegos who was very polite, courteous, and very informative of the questions we had to multiple vehicles. After we made our decision and picked the right one for us. We went inside where we worked with Rebekah (sorry forgot her last name). And she was very friendly explained everything thoroughly and also answered every one of our questions. Long story short Everyone was nice and made our decision to purchase the one we wanted such an easy and not that long experience. I highly recommend them!! Thank you

Just bought vehicle #3 from Stephen Reynes, whom sold us our first car 17 yrs ago. Love this guy ❤️. He has pretty much become family. We are blessed to have met him and he takes wonderful care of his customers. He is truly genuine and his customer service shows it.

I didn’t even buy from y’all (yet 🤞🏼) but I have to express my total satisfaction with Ed Almaliki. He showed my wife and I an LX570 on the used lot and was knowledgeable, personable, and professional. I explained our situation (closing on a home soon) that prohibited us from pulling the trigger, and he still served us with great enthusiasm. If the opportunity presents itself I would absolutely buy from Ed. Thank you!

The Sales department was super helpful. The Sales Person Cam was awesome! Helped me in every way possible!! The finance department was awesome as well!!