Gunn Honda in San Antonio has a great service center. Rosa went beyond her commitment and got me over to the express side to address my problem. Danny was able to get my skip plate secured and I was back to pick up within 2 hrs. I love my 2013 Honda Accord. And I definitely loved my 2003 Honda Accord. Excellent service teams since buying my first Honda.

Polite and professional staff. Did a great job on my vehicle. I had b1 service minder completed to include some brakes and brake fluid service. Toni went over everything with me. I was there longer than I thought I’d have to be, but at least the place is clean and has water, coffee, tv, and workstations available. So it was a pleasant experience. I feel like I can trust my vehicle repairs with them.

The service is was good overall but it took 2 hours for an oil change and tire rotation, even with an appointment. I understand Saturday’s are busy, and I could have dropped it off instead of waiting, but what’s the point of an appointment if you still have to wait so long? Either they overbook or they follow a first come first serve approach, so what’s the point of scheduling appointments?

Gunn Honda made it quick and easy to when it was time to purchase the car that I wanted, Craig was great and helped me out through the whole process. The car needed some recalls done, Craig kept me updated when the car was going to be ready. I would recommend purchasing a new or used car from this Gunn dealership.

Just got my new Honda Civic here. They bought my old car for a good price. I got a really good deal. Customer service was great! So excited to drive my new baby!!!

I bought a used van there in 2019. This was my first experience buying a used vehicle and it will be my last at Gunn Honda. I was told the warranty on the van was for just 3 months. I asked the salesman what happens afterwards. He said with the van having over 100k miles it would either hold up or go down hill. Thinking I was buying from a reputable Honda dealer I had trust the van I was being sold was kept up and would last. Not only did I over pay for a high milaged vehicle it was never kept up by the previous owner, like never serviced! I had to bring it back to Gunn the first week to get re-detailed because it was so dirty. It has been a complete nightmare these past two years as I have poured money into the van with repairs and new parts. I have 4 kids, and unfortunately this summer the van broke down and we were stranded out in the heat until a friend was able to pick us up. This is not okay. I should have known better to put my trust into a company who is just trying to make quick money and not care about the life investment and relationships they could be making. The van has needed a new battery and alternator and is currently misfiring and has been in shop twice as another Honda deal is trying to find out what is wrong with it. We commute to work and we are currently left with one car. I am extremely unhappy with my purchase and the service I have received at Gunn Honda.

Had A great experience at a Gunn Honda. Straightforward pricing, sales people are not pushy, they work to help you find a vehicle that meets your needs and your budget! Highly recommend this dealership! Chris Poole was great!

I went to Gunn Honda for the first time since I lived in New York previously and Rosa my representative at Gunn Honda was excellent and I’m top of everything Showing me what’s being done and what eventually might have to be done and how much it would cost and Rosa even got me out in time to go to my next appointment. Now that’s service!

Alexis, My service advisor, was quick to have my vehicle brought in and diagnosed. He informed me that the two OEM parts needed for the upper AC were on delayed ordering like most are experiencing. He tried to have two after market parts fix the AC issue but they did not fit. We waited nearly a month for both parts to come in, but when they did Alexis didn’t hesitate to get them installed and had the other issues amended. Alexis stayed in touch with me weekly to keep me updated. I appreciate Alexis and his service parts manager who helped get my Pilot back on the road at a discount.

Steven and Gabriel were great, they got me an awesome deal on my trade and got me into a brand new 2021 accord. Steven was Super helpful and knowledgeable about all the different options I had in mind.

Waiting 3 hours, cars not fixed, and Alex says maybe the problem has something to do with the way I drive....Im reminded of why I stopped coming to Gunn Honda for service.

Quick and attentive service. Being a new customer here I was very nervous about finding a new dealership to get my maintenance done. This is a great location and everyone was friendly!

Great Service... Didnt push me on scheduled service, but I was grateful for the options. Will definitely get my car serviced again. Thanks Eric!

Really great service!! Always take the time to help us! We own 2 Hondas!

Gunn Honda was kind and efficient today. Their estimate on length of time it would take was accurate. I appreciate the kind staff. Thanks!

Mom and I bought her Honda CRV from Gunn, and have consistently been happy with their work. On the ONLY occasion we had a problem, the General Manager bent over backwards to make it right. This service was a warranty repair, and the service department was efficient and communicated the overnight delay waiting for parts promptly. Very happy customer.

We own a 2019 Honda Odyssey Elite, bought at this dealership, Gunn Honda. It currently has 77,000 miles on it, so we thought it would be time to change the timing belt (July 2021). If you look on line, it says that timing belts for this vehicle should be replaced between 60,000 and 100,000 miles, closer to 60,000 miles if the vehicle is used in hot climates. The Odyssey also has an Interference engine, which means that if the timing belt breaks, you will incur major damage to the engine (you may have to replace the entire engine). So, we thought it was time to replace the belt, as we certainly dont want to risk ruining the engine.It just so happened that we received a promotional flyer in the mail stating that for any repair over $780, we would receive an $80 promotional discount.We called first to find out what it would cost to have this service done (so that the price would not be increased by $80 before we told them we had a discount coupon). We were told it would cost $1,180 to have this service done, pretty steep in our opinion. Nevertheless, we made an appointment and took the vehicle to the dealership. As required, we presented them with the coupon when checking in with the car.When we picked it up, the first odd thing on the invoice was that it stated customer request (sic) timing belt to be replaced early. That was strange, as 77,000 miles certainly did not seem early in hot Texas weather with the recommended replacement being between 60,000 and 100,000 miles. Second, the bill came to $1,180.92. We asked about our discount and service advisor Alexis Mendoza stated that it was applied. However, Alexis told us the bill was higher because their quote did not include $39.00 for shop supplies and $40.42 for taxes! Interestingly enough, that adds up to about the $80 discount coupon! We think Gunn Hondas practices of quoting prices are deceiving and wrong! When we call a dealership and ask what it costs to do a repair, we expect the invoice to be the price which was quoted. It would have been a different matter if, when we asked for a quote, we were told that: The service comes to $1,180, but there will be additional charges for shop supplies and the quote also does not include taxes. None of that was ever mentioned. We feel cheated and deceived and will never take our vehicle back to Gunn Honda, nor will we ever buy a new vehicle at Gunn Honda again. We dont like dishonest deceiving people and we dont do business with them...

Great experience in less than two hours had car at great price David was polite courteous and knowledgeable Gabriel put together financing that was spot on thank you for great experience

Went recently for my vehicles maintenance minder service and it was great. Quick and easy. I have the Honda care maintenance plan and it was all taken care of at this dealership with no additional cost to me.

Joe Toepfer was my service rep and as usual he was great. The work requested was done; a suggestion was made for a recommended additional item; but no pressure was applied when I said I would wait until next time.

They were very professional! The Express service was fast and done right. The facility is in a great location and is well kept. Over all it was a great experience.

We’ve purchased two vehicles from Gunn dealerships and always have an easy, no nonsense experience. Prices are good and trade in values have been fair.

Service is good quality. Just cost is a little bit high

Great service. Joe from the Red Team and everyone in the Service Department was very courteous and professional. The technicians did a great job and resolved my A/C malfunction quickly and efficiently.

HEY Gunn Honda leaders, your Service and Parts department need help. Bobby P. and Service Manager did what they could, but Service Tech and Parts folks, in particular, should have alerted me that OEM TPMS was not available. I would have rescheduled. You can do better. COL Ron H

Even in a sellers market the process was quick (for a car dealership) and painless. Gunn Honda was up front and honest with all the numbers and made the buying process easy. They staff were all friendly. I will go there again if they have the car or truck we are looking for.

Good people. They have always taken great care of our cars. Chad is incredibly knowledgeable about cars

I really liked how the staff took care of me from pricing of my trade in to the business office offer. I love my new car, 2021 Honda Accord. It is a huge upgrade from my previous car. The financing in the business dept went really smooth and was not stressful at all. Fariba listened to my needs and was very attentive.

For 20 yrs Ive brought my cars from your salesman Freeman Sparks. I have the utmost respect for him and GUNN. Everyone is always going out their way to get myself and family taken care of. I also have nothing but praise and respect for Patrick in finance.As long as you have them 2 you will have me & my family as customers.

The service team is always super helpful and polite. Alexis always makes sure to communicate thoroughly about updates and services. Thanks again, Gunn team!

I got my Honda pilot in 2019. I bought it brand new from Gunn Honda. Overall my experience with Gunn has been very good. Ive only had to bring my pilot in on an annual basis for routine maintenance, but they seem to get you in and out in a decent amount of time. Theyre low pressure on their sales, too. That makes it a lot less stressful than other experiences Ive had with dealers.

Thank David Rosenberg for taking my call. I visited another dealership on Saturday and test drove the same 2021 Accord. I asked the salesman to send a purchase order on Monday and to my surprise found an extra $2500 added. So I declined. I called Gunn on the same Monday morning and David took my call and found the color 2021 Accord. No hastle and no surprises when I received the purchase order. He came through. Ive already referred my sister. Im in sales and Iappreciate transparency. Thank you again David.

Worst car buying experience of my life. My family has bought Gun cars for decades. NEVER again! Go anywhere but here!

Had a great experience with Anthony V, I came in knowing exactly what I needed but with no specific model in mind. He was able to find the perfect vehicle for me, walked out with a 2018 Honda Civic with barely 19k miles on it. Thank you!!!

My experience at Gunn Honda was great, we found a used car and when approached by one of the employees they were very nice and professional. We were helped by David and he was able to get us a test drive by ourselves and made the buying process very simple. We are sure to come back whenever we need another car.

Normally Gunn Honda has pretty good service. This last time I took it in mainly for ac repairs, I added other minor issues I had with the vehicle. The minor issues were taken care of quickly. The ac issue took about a week and I still cant tell if it was actually fixed completely. I dont drive my vehicle that often and when I do drive the vehicle the ac doesnt seem to work that well. It was an expensive repair that I had a coupon for that they failed to redeem. The experience was not great and I hope I dont have to go back anytime soon.

I used the Gunn Honda Express Lane to get the oil changed in my daughter’s car. Dennis and his team were very helpful and got the vehicle taken care of quickly. They suggested other work that might need to be done on the car, but did not pressure me about these additional services. The waiting room was clean and pleasant. I would use Gunn’s Express Lane again

The salesman, Zviad, was very helpful and straightforward. He answered my questions fully. Z was easy to work with and I never felt pressured. He let me take my time to make my decision.

Always greeted in service department promptly and efficiently. Have pleasant and clean waiting area and table/benches outside as well. Service personnel are knowledgeable, and noticed grounds keepers seemed to take pride in their work and appearance. Noticed coworkers pleasant to each other as well. Gunn Honda is a business I enjoy returning to and have felt service issues have solved any issues I have had with my car.

Great overall service. Good communication and updates on car’s progress. Easy check out.

Great service. Fast and attentive.

Amazing customer service when utilizing Gunn Honda’s Service Department! I called Gunn Honda service first thing in the morning, and was greeted by a very professional and helpful young man who skillfully offered me an appointment for maintenance or an invitation to utilize the walk-in ‘express service lane.’ I opted to utilize the express lane, and was greeted by a Honda service representative who was incredibly a welcoming and kind. He informed me of the potential wait time, and pointed out multiple sitting areas while I waited. Luckily my total wait time was only 45 minutes. Very impressed by the service I received from Gunn Honda.

Chanti is so attentive and helpful! She was right on with the time it would take to handle my maintenance even when an extra item was fixed! Gunn Honda is awesome!

Gunn Honda does a thorough job, very courteous employees, tends to what needs addressing. We had a 30K mile check & oil change. Took a reasonable time to complete. Alexis was very helpful, Gunn does a good job on service work, we are very pleased with them.

Excellent service as always. If youre looking for a brand that Gunn services, use them, best dealer in town. This was my fifth Gunn purchase or lease, and yet again I experienced no pressure, they found the Honda make/model/colors I wanted and had it on site in 2 days, and I paid less than expected. They pay their people salary, not commission, and it makes a huge difference.

Sales guy was great but after checking with my bank and both of my credit unions we were clearly screwed on the interest rate that we received. This is three strikes for their finance department, seeing as they are selling everything at full price I can get the same deal elsewhere without taking it in the shorts by their finance guy. They are clearly just chasing profits and using the lender with the highest kickback. Also the finance guy was supposed to look into a previous warranty that I had purchased from the dealership and a week later he has not bothered to get back to me. Very unprofessional!

I made an appointment plus I was given a quoted price that was to low for the work but Gunn honored the quote. A honorable place to have your vehicle serviced.

I’m very disappointed in the service and sales department at Gunn Honda. I just paid 1500.00 for a leaking head gasket which I know didn’t just happen in the last 6 months 4 cracked boots under the front which also didn’t just happen in the last 6 months and the next time I go in because I ran out of funds that day the brake fluid and a couple other things need to be done. It’s a shame I’m a repeat customer and I thought they at least inspected the vehicle before selling it. I know “as is” is as is but come on I expect to drive a car at least a year before having major repairs. A Dissatisfied customer.

Great service. Dropped off vehicle at scheduled time, took a complimentary shuttle back home to do some chores meanwhile. Received a call when it was ready for pick up.

Have been using Gunn Honda for past 15 years. Always find Service Department works hard to figure out exactly what my vehicle needs and does not try to “upsell” me on anything I don’t need. Waiting times are sometimes a bit long and unpredictable (my only complaint) but it’s worth it for the service.

Great service. Would have preferred them picking me up from my house due to no car available. But it was fine. My car was fixed like new

David at Gunn Honda was great! He walked us through the process of getting a car. We were set on getting a used car, but he showed us that we were not far away from a brand new car. We test drove different vehicles at different locations, but chose to come back to Gunn Honda!

Had a good experience with Gunn Honda they always talk over what needs to be fixed and what can wait. They always try and give me the best deal possible. Thank you so much for giving me peace of mind when I drive my vehicle.

I shopped at 3 other dealerships prior to Gunn Honda & by far they had the best customer service. I had a specific car in mind & my sales person Cam was very knowledgeable about their inventory & super helpful. He was very patient & didn’t make me feel rushed nor was he pushy in any way. I ended up purchasing a 2021 Honda CR-V & the financing part went so smoothly & didn’t take long at all thanks to Frank who was very efficient & helped me lock in a great APR. Overall, I had an amazing car buying experience & I would highly recommend.

Perfect service. Employees were respectful and courteous. We’re very helpful, even let me know I had a recall to take care of.

Brought my 2014 Honda Odyssey into Gunn Honda for its regular maintenance and it was a breeze! Such fast and friendly service. There was no pressure on purchasing extras and since I’m on a budget I was grateful for that. Nice waiting area inside and plenty of relaxing waiting areas outside as well. We’ll definitely bring our Honda’s to Gunn Honda for future services and maintenance.

The One Simple Price is a double-edged sword. It’s nice to know that the sales people are not working on a standard commission structure but at the same time, the “no-haggling” goes both ways and they won’t budge even if you show them the valid reasons why they should, like minor hail damage.Sarah was very nice and helpful through our whole process. The only 2 issues, which were pretty significant, were 1)I was told specifically that the credit check would be a “soft” pull and it was in fact a credit-score impacting “hard” pull. So it would’ve been nice to know since I arrived at the dealer pre-approved with my own bank and ended up going with them anyway. So the credit check they did was unnecessary . And 2), I was NOT clearly informed that the extended warranty was being ADDED to the loan but rather what was emphasized was my monthly payment and not the extra $2k being added to my loan. I was actually under the impression that my bank was providing it. So instead of seeing around a $6k loan on my online banking days after my purchase, I see a loan for over $9k! I called the dealer and said I didn’t feel properly informed, although it technically was my signature on the docs. I was then told I had 30 days to remove it if I chose.I also inquired about the blue book value of vehicle i wanted to purchase. I was told that blue book is “all over the place” and that they don’t go by that. However, there was hung a giant poster which said “We(Gunn) will make a Blue-Book offer on your vehicle.” Are they still using that if it’s “all over the place”? So that seemed pretty inconsistent.Overall, considering I hadn’t been in a dealership in over 10 years, I was able to give GUNN HONDA 4 out of 5 stars.

Best experience I have had getting service done on my vehicle to date. Will return for all future service needs.

I always have the best experiences at gunn honda. My service guy Alex, always gets me the appointment time I need and is always so kind. Wouldn’t go anywhere else.

Great experience all around. It truly was a simple and efficient process. I didn’t feel pressured in any way. The staff knowledgeable, they showed me precise options. I would highly recommend.

From the time we walked in till we left with our new vehicle. Freeman was very professional and made the experience easy and stress free.

Joe T was very helpful, professional, and explained everything in which I would understand. I came in for a similar situation that I went for last year, and Joe was very empathetic to my situation and really wanted to ensure we found what was causing the issue.

I recently bought a used Honda and was unfamiliar with the fast lane process to have my oil changed. I was there at 7:00am and was third in line. The service man that helped me did not say good morning just asked what I was there for. When I told him that this was my first time there he seemed a bit put off because he had to obtain and write down more info on me. My car was finished within 45 mins but it was parked for 15 mins until my paperwork was finished and I was checked out. I asked 2 servicemen if I could check out and both never even looked up from what they were doing to acknowledge me just told me to wait someone would be with me. The cherry in the cake was that I finally was checked out and I drove off. I got on the highway and they had not closed my hood properly and it started to wave up and down, I had to pull over and close it correctly. This in my opinion was my worst experience and will continue to use the Easy Lube down the street at least I know I will have a much better experience and feel safer driving away!

This dealership was very helpful when i went to go trade in my car. JC was great in customer service and helping me narrow down options for the best deal! thank you!

It was super fast getting my new car. I got awesome interest rates from financing with them. I had Jacob Viera and he was the freaking best. Super friendly, worked very fast, and overall a great gentleman. I’d recommend him to anyone.

It was a great service, took care of everything nice and quick and checked out warranties so we paid nothing. Always wonderful service. Thank you Gunn Honda

Easy to make service appointment. Car was ready the same day. Was able to get work done while I waited. Thanks Service Team at Gunn Honda!

Joe E and his “BLUE team” always give us excellent service and listen to our concerns. This is our 3rd year with Gunn Honda (plus bought from them) and still one happy customer. Thanks Joe!!

I love that Gunn Honda has a one simple price!! The salesman Cam Galasso is honest, Knowledge and professional. I wouldn’t like it any other way. I had a small problem with finance pushing me on buying the extended warranty or the gap insurance. Once I said I wasn’t interested the manager became rude and had a different attitude with me. 😢 I love the experience and would definitely go back.Thank you,Santiago Vega

First rate service at Gunn Honda. Never disappointed. Courteous, Reliable., respectful of my time. I live an hour away - wouldn’t think of taking my CR-V anywhere else for service. Trust that when I get on the road that I’m in good shape. Think very highly of Alexis, Silver Team.Toni BoxKerrville

The people at Gunn honda were great! I really enjoy the “one simple price” concept because no one is pressuring you into an overpriced vehicle that has features you don’t need. Another dealer tried getting me into a higher priced model and offered several thousand less for my trade. Financing was easy, if not a little crowded. This is the 3rd vehicle I’ve bought from there and will continue to buy from them in the future

Overpriced as usual hence only 4 stars, decent customer service for a dealership.

Update!!!I finally received a response and got my questions answered but only after I left a few reviews places. I am satisfied now that my question has been answered. I am just disappointed that my inquiry was not taken seriously until I left reviews. I love my new car and when the sales team does finally reach out to you after emails and leaving negative reviews, they give you all the info you could want or need.We had already known which vehicle we wanted to purchase and we decided to purchase through Gunn Honda because of their one simple price. We talked to the online salesman, Tim, and agreed upon a price for the vehicle. Once we were transferred to the financing manager, Michael, the financing process felt rushed. It appears there was a miscommunication between the sales price we had agreed upon with Tim and what Michael listed on our documents. Unfortunately since it was late and we were rushed through the financing process, we did not catch that the price had been changed. I initially emailed Tim about the issue to verify the price of the vehicle that we had originally agreed upon. We did not receive a copy of that document, however, I did sign it to verify that I agreed upon the price. Tim stated that he needed Michael to review the information. Tim later stated that Michael was informed of our inquiry and would review our documents and then call us. I never received a phone call. So I emailed Tim, Michael, and the General Manager, Mark and have yet to receive a response from any of them. I feel like I have been scammed. I guess after you buy the car, they no longer care because prior to buying the car, I received numerous emails from Gunn Honda.

Had a great experience at Gunn Honda thanks to Timothy who sold me the car and Patrick who assisted me with the finance. Both gentlemen were extremely nice and provided great customer service that made the experience fun and stress free. Thank you to both gentlemen!

Very relaxed, no pressure atmosphere! Craig and James were awesome! James took the time to show me how a lot of things worked on my new car before I took it home! Thank you!

The Best Dealership in Texas! So far my family and I have purchased 4 vehicles here, and never once had any issues. On our most recent purchase May 25th, 2021, the salesman Steven Galvan made our experience awesome. He provided multiple options and was very communicative and easy going. He even came in on a his day off to make sure everything went smooth and that we were able to drive off in our 2021 Ridgeline!Also, Gabe in financing was just as outstanding. He was very informative and showed us all the details that we wanted to know. Both of these fellows are superb at their jobs. Thank you Steven and Gabe!!!!

I caught Gunn on a slow day and had an amazing experience from dropping off my car to receiving a temporary vehicle so they could hold my car overnight to make sure the detailing was done properly. I worked with Manny and was very pleased with my service. I would recommend trying to schedule service on a slow day. I have been when it gets busy and my experience has been not as good.

Well taken care of. Discovered low battery charge while there. Good. We have a trip in a couple of weeks. Glad its taken care of.

I have to say this is the first time I was disappointed with Gunn Honda. I called and made an appointment to get a flat tire looked at. After sitting for little over an hour they come out and tell me I have two tires with nails. And none of it could be repaired so had to have new tires. Why it took over an hour to tell me this when I had a scheduled appointment.....Then with every car I have ever owned I have been told that new tires should always be left and right either front or back but Left and Right. they put both tires on the left side of the car. I also was charged for an alignment. I had just done one few months prior with oil change. He said they recommend you do this after getting new tires, I have never ever had to do this before. Then I was informed that they capped off my fluids as well. LIE! Im driving home and put on the windshield wipers and it was bone dry as it was when I arrived there. I am furious. I had a friend who left Gunn after bragging about them for years as well. What is going on???

Billy is a great salesman and continues to go the extra mile for us even though our purchase was complete! Definitely recommend asking for Billy he will get you taken care of fast with no B.S.

Great service!!! David Rosenberg was very professional and diligent in closing the sale. Fast and easy.

Hello I went for my oil change on 6/5/21 and had a horrible experience. I had called the week before I went in and asked if I could go in for an oil change and I was told I can but it would be a 3 hour wait so I was told it be best to schedule an appointment which I did on the same call with a different department also that same department told me Id be covered for my oil change. I get there the day of my appointment and was STILL TOLD THERE WOULD BE A 3 HOUR WAIT and keep in mind my appointment was at 9:15 AM I didnt leave till 11:50am . I was so upset because I was told to schedule an appointment. Also when I was in the service lane the young lady told me.. well in order to get the oil change covered (which the Awnser service at Honda Gunn told me I was) she said we need to file a claim with my warranty which is through master tech.. and due to it being a day after the holiday they werent open they were closed. So I had to pay the 80.09. Out of pocket and I was told through the dealership after so many miles before I was covered. The service was horrible took so long and so unorganized and such a disappointment.. this should of been resolved before I went to my appointment and I was given wrong info and I dont know how to get reimbursed.

The customer service at Gunn in their service department was excellent! I’m critical when it comes to rating customer service so the 5 stars stand EXTRA tall here! Expectations were set and everything was communicated very efficiently and detailed. Thank you!

Joe Esparza was so helpful, professional, kind and understabding to my vehicles needs. Ive been to so many other Honda dealerships here in San Antonio and Mr Esparza was the BEST hands down. No pressure, very trustworthy, no games. Mr Esparza made my visit easy and stress free for me.Thank you sirKeep up the good work and thank youGunn HondaFor your serivesSinerelyVirginia

I pulled up to the Service Reception only to find out I was in the wrong lane. 😅 I needed to go to the Express Service for a dead battery.A rep (Bobby P) drove my car to the right place, replaced my battery in about 30 minutes despite there being a line.I paid close $200 for a new battery and installation.For the service they had provided, I couldnt be happier.I love Gunn Honda!

Thank you to Bobby Pastrano and I believe Kyle as well as everyone who helped me with my 2017 Honda Civic today. Fantastic employees!

GUNN Honda is the only dealership that I feel comfortable at and that they are truly trying to assist me. I have been dealing with Mr. Damon Honary for years!!!!! My salesperson was Steven he is great! Again, thank you!!!!

Warm welcome from David Rosenberg sales representative for Gunn Honda. Thank you for helping me with my purchase. Your knowledge of inventory and Gunn was so helpful and easy for my purchase. Gunn is lucky to have a great team

This dealership was great. Specially the salesperson Fariba. She was very helpful. They had a big selection of cars to choose from. Will buy a car from here again. Thanks a lot Fariba.

They finished some routine maintenance and the car is running better. The gentleman I was working with was friendly enough but there was such a lack of proactive communication, I had to keep calling them to check on my car over and over again. I will not have my car serviced there again. It took them about four or five days to even diagnose the issue, and even after all that time they were not 100% sure what was wrong with my car. So being without a car for that long and not having a loner vehicle was very onerous.

We had an AWESOME experience at Gunn Honda! Our sales representative was very helpful and patient with us. It was worth the 2 hour drive, with rain and traffic, to make our purchase.

I have been doing business with Gunn Honda since I purchased my first Honda Civic S in 1984. Your dealership was on Bandera Rd. at that time. Over the years I have purchased several Honda’s from your dealership. My family and friends have purchased several cars from Gunn Honda as well, because I have shared with them that the buying experience and service has been superior to the other Honda dealerships in San Antonio.

The staff is super friendly but I don’t understand why my basic oil change should take 3 hours. I never get in and out of here in a reasonable amount of time.

Rosa is amazing! If she says she’s going to do something she does it. She’s an big part of why I continue to do business there.

U guys are pros, everytime I go for service you guys give me a heads up on what might be needed. I appreciate the info helps with my financial planning

MS. Rosa and the Gold team always performs above standard. We will always take our Honda to Gunn Honda! Thank you.

The last two times I needed my Civic serviced, Gunn Honda, especially Robert, has been exceptional in their service for my car, especially my recent visit to get an oil change. When Robert told me of my car battery acting weird, it was replaced free of charge due to the 3 year warranty still applying. Their COVID safety measures were also exceptional as well. Service from them is far more reasonable than a third party maintenance shop.

Very happy with the service. I wasn’t really sure on what type of car should I get, so I answered a few questions and they showed me what might fit me best. Answering to all of my queries about the different features, and guided me through the buying process.

My sales representative, Howard Shorter, was extremely courteous, prodessionsl and demonstrated a thourough knowledge of all matters related to the car I purchased and cars in general. His vast experience is clearly evident. The entire process from beginning was very thorough and painless. I felt very comfortable through ought. Highest recommendation!

Chad Ward is a 5 star service advisor. Perfect gentleman, knowledgable keeps his clients informed as to status of their vehicle.