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Auto Solution
8915 Grissom Rd, San Antonio, TX 78251, United States
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Auto Solution
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ro
Review №1

Kara was amazing! So personable, I’m so thankful I found them truly a blessing!

ro
Review №2

Needed something fast, and was able to find just that! Staff was friendly and answered any questions I had

de
Review №3

Great cars and great place very nice and respectful people 100% recommended on this place!

Po
Review №4

Great people, great car! I couldn’t find a car with my credit and these people got me into a vehicle 🙌🏾

Je
Review №5

Great Service! was able to purchase a vehicle for my daughter with no problem at all. Highly recommend this place for your next vehicle.

Ma
Review №6

Auto Solutions helped me get into a vehicle.Staff is very friendly and helpful. I would recommend Auto Solutions because they work with you and get you approved.

Ca
Review №7

I definitely recommend them! They helped my daughter get into her vehicle and even stayed late helping her get insurance...They have vehicles for any income! Its buy here pay here and credit doesnt matter.

Du
Review №8

Great reliable selection and great prices. Thank you Auto solutions!

Ka
Review №9

Bought my first car ever from them, amazing service and help! Helped find a car that I could fit and was within price range. Made sure I understood what was happening and what to do. Thank you so much!

Sy
Review №10

It’s a 2nd vehicle that I buy from Auto Solution, very happy with the service and great people to do business with, I buy with confidence knowing that I am buying from honest business. Kara and Robert are great they offer the best service and you can walk out of their office satisfied.

Pa
Review №11

Kara was great! They helped me get a great car at a low price! I recommend this place for anybody who needs a new car with a good price point!

Pe
Review №12

I purchased a car from these folks and I want to say they treated me with professionalism and understanding of my credibility. I highly recommend this establishment in buying your vehicles.They truly dont take as long as other dealerships in processing your application.Courteous * Friendly*Understanding*Professionalism*Im happy of my purchase.

Ke
Review №13

I went everywhere to try to get a car , Robert worked with my down payment and Kara was awesome she broke everything down to where I completely understand and I left in the vehicle I wanted !! any other place I went too tried to put me in what they wanted to put me in but they went out there way to help me !! Definitely recommend buying a car here!!

Lu
Review №14

The best vibes and energy. Went for a car and got the help I needed. Left with a beautiful car same day. I recommend auto solutions

Ni
Review №15

The couple who own the car lot were nice in person and polite. My wife bought a 2013 Toyota Corolla. On her second day of driving it, on highway 410, the grill went flying off my car! She went back and got it, called Robert (the owner), and he got it put back on. They originally told her that there was nothing wrong except for this plastic piece on the front of the passenger wheel (just cosmetic nothing crazy). After driving it through a car wash the front medallion came off so she went and got it after finishing the car wash. She didn’t buy a new medallion, she just glued it back onto the car. She also found out at this time that my passenger side mirror was broken and they had just put it on there loosely without even properly securing it. The high-pressure jets from the car wash were enough to knock it off.Shortly after having the car she noticed that the radio would not work sometimes and we thought that maybe it was just a bad connection. We werent too worried about it, because sometimes when you buy a used car it’s going to have cosmetic issues so while the mirror, grill, medallion, and radio were annoying, we figured that we could deal with it. She works from home so she really just needed the car to get our kids to their appointments with the doctors and to drop them off and pick them up from school. The car was 10,000+ dollars and she put 1400 down as an initial payment.What was NOT ok was when after only driving it less than 2000 miles that it broke down on the side of the road and it appears to be needing a new alternator and possibly a new computer. She did call When the car broke down she did leave a voicemail never heard back from anyone. Shes only had the car for two months, and had only driven it about 2000 miles in that whole time. This is our experience so far, and it has not been a good experience. They have incentives for you to refer people and encourage others to go there, but we can’t in good conscience refer anyone to this place. Not after our bad experience.

An
Review №16

Had a very pleasant experience. Vehicle I purchased was roomy and super clean inside. Super polite and felt very comfortable. They explained all the finance options and went thru all the paperwork in detail. Love the place and would highly recommend it to anyone looking for a quality car/truck at a place you can trust.

Ma
Review №17

After buying my first car here in 2016, I had the best experience that I bought my new Truck here again in 2021. They have the best staff and Mr. & Mrs. Hernandez are very welcoming. They helped us understand the whole process. I highly recommend them to others often and will continue to do so.

Ru
Review №18

Great service fast and easy to get youre new dream car on auto solution helped me get approved and let me take my new truck same day Thank u Robert for u help

Ar
Review №19

Awesome help , got us in and out in the car we wanted and we’re able to work around any bumps we had

Va
Review №20

I loved how fast and sweet kara was I recommended this place to anyone

Pa
Review №21

Just had a GREAT EXPERIENCE purchasing my car. Customer service was excellent. Kara was able to answer all my questions and helped me to get the car I wanted. I RECOMMEND you to come check them out when your ready to look for your next car!!!!

Th
Review №22

I can’t say enough how great the experience was. Super friendly and accommodating. Usually buying a car is a headache but I was In and out in less than 2 hours. Great options for all ranges. Answered all questions and had solutions for problems that I wasn’t expecting. I would definitely recommend buying your car from here.

Ro
Review №23

Great service fast and easy to get youre new dream car

Jo
Review №24

This place works so well with you I love it and recommend this place to any one Robert is so respectful and amazing with customers

Na
Review №25

Love this place, so easy going personal and owners. I had never bought a car so quickly and easily.

as
Review №26

Auto Solution is a great company with amazing owners! I just got my second car from them and couldnt be happier!!

Jd
Review №27

Great experience good people, helped me get approved same day and in a timely manner, didn’t have to wait all day like at other places. Will def come back and recommend thank you all.

Jo
Review №28

Awesome customer service! We are very happy with are car and payment. It was quick and simple.If looking for a vehicle I recommend Auto Solutions.

Jo
Review №29

Amazing place Kara and Robert were very helpful. I bought my very first car here and have had no problems. If your buying a first car I recommend this place.

El
Review №30

This place was awesome. Maria helped us she was very helpful very nice. Kara was very professional and made you feel comfortable i loved it best experience ever. I love my car. Auto Solutions has a lot of great cars at a great price.

Ja
Review №31

So nice and very helpful. My sister got her first car no problem. They really do work with their customers. And we will be back!

Li
Review №32

Very friendly staff. Easy to finance. Big selection. Very easy process!

Ki
Review №33

Auto solutions was a great company Robert was very helpful a and got me in a great car that fit my budget. I am happy I stoped by!(:

Is
Review №34

They gave me a great deal on a car theyre great

Be
Review №35

Excellent dealer. Fast financing fkr my husbands Toyota Tundta. I highly recommend them.

Cr
Review №36

I have been a customer of Auto Solution for many years now. Robert and his staff have always been so helpful when he comes to getting the right vehicle for yourself or family. Purchasing a car here is a must. I will continue purchasing from Auto Solution. Thank you for awesome customer service.

Jo
Review №37

Purchasing was effortless and painless. Friendly staff and good service. Would recommend if looking for a vehicle.

Lo
Review №38

The service was quick and friendly definitely recommend

Za
Review №39

Kara and Robert are good people. If you need a vehicle and have bad credit or just a bad history they will work with you and help you get a car. They help my daughter out when everyone else denied her. God blessed them.

Jo
Review №40

Every bad review on here is false .Robert is the best mechanic and dealer and Kara is nice and professional. Produced car fax for us without even asking. I was referred here by a close friend who his whole family basically has a car from here none of them have problems. Just don’t lie to them and you will be happy pulling of the lot with a new car .Also they pay for stickers also it’ll all be taken care of when you buy car . Great trade in value I traded my 2009 crv in for a Ford Explorer got a great trade in value. Come in now don’t let the bad reviews discourage you .

Me
Review №41

My husband came and bought a car from here runs good and was fast and easy the process was really simple

YD
Review №42

I just got approved for a car it drives smooth and the process was easy I recommend that anybody should come here.

Ca
Review №43

Great Customer Service!!!! Family owned business that takes pride in honesty; and assistance to All their customers.

Fr
Review №44

Great service!!They offered me some great options, with a great variety of affordable prices for everyone. This without mentioning they’re espectacular hospitality and friendliness.I personally consider it one of the best Cardealerships in San Antonio!!

Ny
Review №45

Auto solutions is the go to! Very welcoming and great great company. Fast and easy approval love it!

fr
Review №46

So helpful to my family to get what we wanted

Ni
Review №47

They really helped me get my first car! They were really friendly and willing to work you me. If you ever need help with the car buying process go to them and they will help.

Li
Review №48

Purchased my sons car from here today the best customer service experience and nice quality cars

Ve
Review №49

Good deal find car from my daughter graduation

An
Review №50

This place is amazing helped me when I needed it most if you need a vehicle go see them

Br
Review №51

Love these guys! Approval was fast and car is nice. Would definitely recommend!!

Tr
Review №52

These guys will work with you & a place to come to if your a first time buyer GREAT EXPERIENCE

Ch
Review №53

Customer service was great. I normally buy vehicles cash. Never had a car payment, got finance loan with REASONABLE bi-weekly payments. I already recommended auto solutions to a co-worker of mine and I just got my vehicle yesterday.

De
Review №54

Kara and Robert were extremely kind. I trust the business. I purchased my first SUV/family car:)!!!

Is
Review №55

Real fast and good service good quality inventory definitely a good place to buy your next car.

Lu
Review №56

Great customer service. Fast and friendly owners.

Fe
Review №57

Mr. Hernandez did an awesome job in getting me in the Nissan Versa. I truly like my new pre-owned vehicle. Thank you so much sir...

Ne
Review №58

She is the best AROUND San Antonio! If you need a car go to her literally!

Li
Review №59

It was easy and fast to get approved. Robert was awesome. Would highly recommend

Ja
Review №60

Karla and Robert are very awesome helped us right away on working with me and my husband to get a new car. Thank you again I recommend it here 100%

Da
Review №61

Very nice people but they screw you on the price and the interest best bet is to go somewhere else I took care of my vehicle and had issues within 6 months. Just suggest going somewhere else

Lo
Review №62

Robert and Kara were awesome. Robert got me in the car I wanted in a few hours even with my horrible credit, and the payments are good too and coverage is provided so if something happens to your car it is covered and you’re not left holding the bag. I would recommend auto solutions to anyone with not so great credit that is in need of a good vehicle. Robert will get you taken care of.

Al
Review №63

Very friendly. They go do what ever they can to helpI will always come back to get my vehicles here

Yv
Review №64

They are very helpful and very nice!!! I definitely recommend this place!!!

Sa
Review №65

Had the greatest experience car shopping with them. They made it easy to understand the process ,worked with my credit and my budget. I was in and out with a new/used vehicle in about an hour or so. The owners are so nice and they work with you. I highly recommend you making them your first choice for car shopping.

Da
Review №66

Robert at Auto Solution really takes care of his customers.. Got my vehicle with no hassel, and has helped along the way has it 10 months and no complaints..

Em
Review №67

After being told no by several dealerships, Auto solution said Yes! Drove off with a 2017 car with no co-signer needed. Robert and Maria are such a good team together. I recommend this place 110%.

Ma
Review №68

For my granddaughter for graduation for she like

Va
Review №69

Definitely recommend this place very friendly fast and easy. If you need a car this is the place to go. Very affordable

La
Review №70

I have been a loyal customer for 5 years. Robert is AWESOME and have great LUXURY cars... I will always recommend him to anyone

Er
Review №71

This place was really awesome got us a good deal on our 2014 Ford Taures Thank yall so much

Ja
Review №72

Iam from del Río tx and I came to San Antonio to find this car lot spoke to mr and mrs Hernandez and wear very nice and understand and very helpful they got me in a truck in no time definitely help pepole in all type of situations highly recommended!!!

Ca
Review №73

Auto solutions it’s a great car dealership. I waited for hours at World car Kia just to be told I was not approved. I say hours I mean from 945 to 2 o’clock. I came to auto solution and The first thing they did it was to make sure I was approved. Please show me the car as I was able to get and then I picked from there. So happy they were able to help me get a car instead short Time.

Ma
Review №74

I am so thankful for Auto Solution! Many family and friends recommended us to this car lot and my husband and I couldnt be anymore happier with the outcome. Robert Hernandez is such a nice helpful man, he got us in a SUV family vehicle within an hour! This was the fastest and easiest experience Ive ever had purchasing a vehicle. A++++

Jo
Review №75

I went with my husband about 7 yrs ago. Bought myself a Galant. Its turned out to be a great car. Decent cars at decent prices... Very honest man! Im looking for my next car here!

Ma
Review №76

Let me start on saying they were very nice people Robert and kara. They were very helpful no rushing me in to anything. Me and my wife are so happy with our car.they were fast on getting us approved an were very helpful on getting us insurance thanks for everything guys.i recommended if you need a really great car come on down to auto solutions on Grissom road.ask for Robert or kera.

Je
Review №77

This lady was so fast and perfect

Re
Review №78

My husband was in a terrible car accident.. Kara and Robert were one of the first people I called to get advice from as we never been in a situation like that before. They gave us all the advice we needed and put us in a new car! I love my 2014 Nissan Sentra. It was a great purchase. They are family now. They always look out for us and always make sure my kids are in a safe reliable vehicle and that I really appreciate it!! 10/10 HIGHLY RECOMMEND

J
Review №79

My wife and I want to thank Robert and his team for helping us get our new car! Their customer service is excellent! We highly recommend Auto Solution!

Al
Review №80

Bad customer service, bad experience, wouldn’t recommend to anyone.Basically when I showed up I wasn’t even given the chance to walk more than 5 steps before being interrogated by the lady taking out the trash (think her name was Maria or smth like that). She asked me and my friend for our names and started addressing him what he was looking for. Already terrible start assuming who the customer was, mind you the whole time she barely looked at me and would address my friend. She asked if I would be financing or purchasing, I said financing. Then she asked abt my income and I explained with covid I lost my job and my door dashing as my main income. She replied, “We don’t sell to you. Doordash, Uber, Uber Eats, you put too many miles on the car” , exact and direct quote. I was dumbfounded at that point. Who just openly says that, obviously the cars are all meant to break down within a few months with that logic. I replied that regardless of door dash that I need a reliable car and asked if they sold reliable cars, she ignored me and basically was shooing me away at this point saying “you don’t have income we don’t sell to you” . Never even knew how much money I had, nothing. She just assumed I was poor and dumb bc I look young. The most infuriating part was that she was trying to address my friend the entire time and she made it a point to say goodbye to only him. I wouldn’t recommend this place, if you do go take a reputable mechanic that you trust bc obviously something fishy is going on with these vehicles.

E
Review №81

Great service, Kara and Robert are great and very informative. Thank you guys for helping my wife and I

Ma
Review №82

Great place to buy a car! They will work with your budget

Ji
Review №83

My husband and I want to thank Robert and his team for helping us get our new car! We highly recommend Auto Solution if you are looking for a vehicle! Their customer service was awesome!

Jo
Review №84

They helped me out and worked with me with my budget they are great!!!

jc
Review №85

Got a great car, easy and fast approval, Robert is great person to buy a car from. Very pleasurable experience

Je
Review №86

Buying a wonderful car!!! Nicest people I have met. Has a great variety of vehicles family cars and coupes!!! Visit and get in to a ride today! I did 💯😀

Ms
Review №87

I am a repeat customer of Roberts...plus I referred my daughter here for her vehicle. Today I got new wheels for myself! Thanks for another great car and simple car buying process!

Fr
Review №88

They are really fast and easy, and are ready to get you on the road. Definitely recommend 👌

Ro
Review №89

I bought two of my cars here Robert is a good car salesman he finds a good affordable finance company that he can get you in a good car

Re
Review №90

I am so thankful about coming to auto solution for my first stop & first car! They really helped me every way I can since it was my first time. They worked with me with every situation I had . They made a way to make it work for me, and I appreciate everything! I’m blessed to have helpful people come into my life to help me. I recommend to others that they should come here because they really are patient with you and take there time with you!! I loved there customers service! And I appreciate it all! Thank you so much (:

Ke
Review №91

Thanks so much on my new car

An
Review №92

Process was fast for getting approved after going to several locations.

Ko
Review №93

Robert is a trustworthy and honest man who has helped me in my times of need, several times. Their vehicles are dependable and reliable. This dealership is fair and I highly recommend them!

Xo
Review №94

Robert Hernandez at Auto Solutions helped my dad get an awesome clean, very nice, and well-maintained Nissan truck. He walked in for an appointment, and walked out with his new truck after giving a very low down-payment! Auto Solutions truly enjoys helping people obtain a vehicle. My family and I highly recommend Auto Solutions to anyone!

Mi
Review №95

Straight forward... I was given individual attention and everything was processed fast.

Va
Review №96

Great man .he helped me gat a car I wanted .good deal and prices .if anyone wants a car or needs a car thats the place to go very helpful and respectful

Am
Review №97

So nice and easy to work with! Trustworthy and up-front every step of the way! So thankful I found them!! Definitely recommend!!!

An
Review №98

Third vehicle purchased since May 2016 and I appreciate the relationship and great service!!I highly recommend!! All great deals amazing!!

Gi
Review №99

Had been riding the bus for the past two years didn’t really think I could get into a vehicle with my bad Credit and car history. Robert Hernandez helped me get into my car got approved right away no hassles low down payment couldn’t ask for more highly recommend you go to Auto Solutions and ask for Robert

PE
Review №100

Clean and family friendly. Quick response great deals and awesome personnel. I recommend it. Very good vehicles.

Information
37 Photos
100 Comments
4.7 Rating
  • Address:8915 Grissom Rd, San Antonio, TX 78251, United States
  • Site:https://www.usedcardealer-sanantoniotx.com/
  • Phone:+1 210-446-4944
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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