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Tire Experts
437 Lancaster Dr NE, Salem, OR 97301, United States
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Tire Experts
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Ma
Review №1

The technicians are very knowledgeable and do quality work.Wait time is sometimes longer than expected, but that always accompanies a large volume of satisfied customers.

Mi
Review №2

Have used them a few times. Always professional, timely, and reasonably priced. Wheel balancing service is top-notch, which makes for silky smooth freeway driving. What prompted my additional comments in Fall of 2021 is the last time i went in for some front end work, they said everything was within spec and repairs werent neccessary. While I still chose to proceed to upgrade front end components, many shops would not have given customers the option to save the money. Trustworthy.

M
Review №3

Great customer service.. Had a nail in my tire and they fixed it and had it done in 25 mins.

An
Review №4

Excellent Excellent service & pricing. Bernie, u & your crew are amazing. Such personable service. Thank u for calming my fears as a 1st time customer. Id give u & your crew 10 stars if I could. Angela

Ti
Review №5

Bernie is Amazing! Always a great person to deal with and honest in a business that isnt always that way!

Ni
Review №6

Never had any issues with them. Ive only bought used tires there but their prices were reasonable and the staff was friendly.

Al
Review №7

Best tire place ever. Super reasonable in prices & amazing people. Bernie is one of the best people I have had the pleasure to do business with. This is usually the only place I go. And its because they have definitely earned my business.

De
Review №8

Got my car fixed and now it runs great also good price

Ni
Review №9

There arent words to describe how great this place is....Bernie especially he helped us when nobody else would him and his entire staff truly are great people...I would 100% recommend this place to anybody and everybody...

J
Review №10

Called hours before arriving to see if I could dispose of old tires, just getting general information from them.Once I arrive my interaction with one employee wasnt great, they became passive aggressive and irritated after a bit of confusion. That was because I was confused over why they wanted irrelevant information such as the make and model of my vehicle when I was just dropping off the tires which I had in the bed of my truck which I did explain to the employee.I can see how the employee though that I was another customer since they mentioned that a second individual called for the same thing except they wanted to dispose of the tires they had on their car currently. Obviously I was not that individual, I had my old tires in the bed of the truck ready to be unloaded for disposal. Eventually things got cleared up and they changed their attitude immediately.But still there was no need for the rude behaviour especially if the customer is confused over a situation when both involved were completely on different pages. Clearly the employee was impatient and was not communicating clear enough or asking enough questions. I could also imagine being charged for things that I didnt want especially if they assumed that I was the other customer, the lack in communication was high in this case and for that reason I wouldnt recommend coming here. Especially since the employee felt comfortable enough to be passive aggressive with the customer.

Bi
Review №11

Free tire repairs and they do a good job of finding what you need for your vheicles tire needs. Staff is friendly.

Da
Review №12

Awesome costumer service, Communicate verbally well with me and noticed others where also treated the same.

Ro
Review №13

I got a oil change and check out a few things

Ka
Review №14

Bernie is the best. Experience. Knowledge. Fun. And best deals!

Ti
Review №15

They will give you the best price around.

Fa
Review №16

Very fast!! Extremely nice! And not too expensive! They are a very well maintained and friendly place to do business with!

Sa
Review №17

If you want a shop to have your car for nearly 2 full days with virtually no progress, no updates, and an attitude when you need it back, choose Tire Experts. P.s; the dirt smudges all over the car are just 👌

RI
Review №18

Tire experts are a complete auto center. They treat you like they like to be treated. Their customer service is the best by far. I would recommend anyone looking for car care, come here and get satisfied. Amazing owner and works

Je
Review №19

The staff/crew have always done an excellent job. And at a great price.

Mi
Review №20

Fixed my flat for free. No questions or sales pressure. Definitely buying more tires from them.

Mi
Review №21

Fast. Affordable. Honest. I went in with a tire emergency the day after Christmas, Saturday the 26th, and they balanced and installed two new tires and replaced a broken lightbulb in an hour and fifteen minutes for a very low price. The owner, Bernie, was very patient with me even though I wasnt sure what I needed and he shows poise under pressure. Overall I was very favorably impressed, and I dont say that lightly. Five-star service!

Sh
Review №22

Great service, good price on tires, in and out really quick.

Sa
Review №23

Found my new go to tire shop! Literally a life saver today. Bernie was so nice and helpful! Was on my way out of town this morning and had a blow out, he had my tires in stock and was able to get me back on the road with a beautiful new set of tires at a fantastic price. Thank you so so much 🙏 Your dynamite customer service is much appreciated.

Ad
Review №24

These guys are fantastic. I bought a new set of tires for my wifes car here about a year ago. Service was great so I went back today because I blew the sidewall on one of my trucks tires. Unfortunately they were unable to replace the exact tire, so their recommendation, go to the competitor that does sell that specific tire. That is honest customer centric service, and they have earned my business, and anyone I can send their way!

Be
Review №25

Great prices, great service! Got NEW 40,000-mile radials for my 2009 Subaru Legacy for LESS than USED tire quote at a used-tire place! Thanks, Bernie and Kurt!!

Bo
Review №26

Bernie and his group are great. Fast and friendly service, with a price you cant find anywhere else. I would highly recommend you seeing them for any of your car needs.

Bo
Review №27

Tires seemed good, ride nice, friendly service. Not one person working for this store wore a mask. Question, if their that unconcerned canI trust them to care about my safety on the road? Also worth noting that the first person getting sick working their will have a heck of an oshas claim, lawsuit...if they live. I wore a mask and am fine and expect to stay that way. But really, can they be that indifferent? Wont be back, and they probably dont need my business anyway.

Li
Review №28

We love Tire Experts, weve been going there for 12 years. Honest, amicable, and yes, affordable. They sell good quality for good prices and Bernie will go out of his way to provide good service. Highly recommend!

Sh
Review №29

Very friendly funny and helpful

Ja
Review №30

Much more than just tires done here

lo
Review №31

Great place to get a oil change.

Be
Review №32

The gentleman who took care of my Jeep involved my 6 year old nephew in every thing he was doing with my tires. He explained everything to him and let in watch up close. I will never go anywhere else. Plus they are so professional and polite.

Iv
Review №33

Made an appointment to get an alignment and have the tires balanced. I also had them restore my headlights and they look great and car handles well! I’ll give them by business, no hesitation. Oil changes and a set of new tires in 2020.

Do
Review №34

Absolutely the best. Really great deal on tires

Ja
Review №35

As always tire experts proves their name is true!!! I went in today 1/13/21 & bought my 4th or 5th set of tires from them over the many yrs my family has been doing business w/them. As always I check on line & called the competition, once AGAIN they blow the competition out the water. The staff is professional & patient to the core. They are a local business that has a nation wide warranty on the product they sell. Any company that sells a brand of tire will honor that warranty. I buy cooper tires in Oregon & another Cooper distributor in any part of the country will honor that warranty. Amazon, walmart & the like = anti-american in my mind. Buy local ,shop local, support AMERICA!!!! Oh yea cooper tires are made in the U.S.of A.

Ja
Review №36

Hands down the friendliest most budget friendly tire shop ever. I didnt think there were still honest customer satisfaction driven sales men around. I saved myself $100 and got great quality service.

No
Review №37

I was interested in some take offs for a jeep I saw just driving by and ended up with a new set of all terrains at the most amazing price Ive ever paid ! I ended up not getting the take offs ,but I did end up with some of the best customer service and quality tires Ive ever paid for any tire (warranty as well!)! From the front desk to the garage everyone was nice and knew what they were doing . Definitely coming back and will never go to Les Schwab or discount ever again ! Cant wait to come back and continue my business with you guys again . Definitely a lifetime customer .

Ju
Review №38

Been going here for years. They always go above and beyond for their customers. Thanks Bernie!

Jo
Review №39

Owners an honest guy, and treats ppl good. Will be returning with any other issues that come up.

Br
Review №40

Love this place! Has always been helpful, fast and friendly. Best of all, amazing prices! Cheapest I have found on almost every occasion when Ive needed tires.

Da
Review №41

These guys are THE BEST!!! Ive been doing business with them for years, and my husband and I wont go anywhere else.

Br
Review №42

Performed an alignment, determined toe-in to be off, corrected it to specs, and sent me on my way in the time they stated at the beginning of the appointment. They had a special running on alignments, and charged me the special pricing without me having to ask.

St
Review №43

Jesse was so helpful and patient. He went out of his way to help and make sure my car was inspected when I was told they couldnt do that. His customer service was amazing and the reason I will be coming back. Thank you again so much!

Kr
Review №44

Very helpful and friendly, Jessie and the other guys did an awesome job!!

Mi
Review №45

Great price on my brake job. They beat the price of the Dealer by over 25%!

Br
Review №46

Ive been going here for over a decade because of their honesty, price, quality of work and they stand by their work.

An
Review №47

Bernie is great. Knowledgeable staff and good pricing. All around great service.

Ra
Review №48

Bernie is honest and fair. Great name in town. Love him.

bl
Review №49

Great prices, good service, and way better than the LesTires.

da
Review №50

Great place for tire service, the people were very friendly. Especially the young man in the wheel chair.

Fr
Review №51

Great friendly service with a smile always a pleasure

Le
Review №52

Very helpful and willing to work with you.

My
Review №53

Kirt and Bernie always friendly. I will always come back. They go above and beyond in customer service

Ji
Review №54

Treat you like family fix my car did good job save me money

ka
Review №55

Vary nice and helpful

Om
Review №56

Bernie helped me out yesterday. I really didnt know much about tires until I did some research. I asked for the brand tires and model I wanted, I did have a few concerns , Bernie quickly helped me answer the concerns I had.Bernie had a set of the tires I wanted coming in that day and I got my Mazda some new wheels. Bernie is an honest business owner who does right for the customer. I definitely recommend.

Re
Review №57

Tire experts has been my go to tire shop for years now. They are friendly, knowledgeable, and put the customer first. I could not recommend them enough, and if you are looking forward to the day you find a shop you can trust, today is your day.

Ma
Review №58

These guys are exceptional in so many ways. This is family owned business at its best.Highly recommend.

St
Review №59

Had two tires dismounted & two remounted that I didnt even purchase there I already owned them. They were really busy and closing within the hour. They stayed finish my tires. I really appreciate it. Great service.

se
Review №60

If i could id give a 0. I have mixed emotions about this place because they did a great job and for an amazing price. I needed my brake disks surfaced and the car drove great after the job. 2 days later, i looked inside my wheel well and there was a coat hanger wrapped around my strut. Shady i think. I went back and the owner told me it was used to hold up the wheel. This makes no sense honestly. I have 2 15 inch speakers in my car so im guessing someone was planning on finding my home with the plate number and was gonna come steal my stuff. Beware of mechanics with ill intentions. Hope the best to you!!!

Ra
Review №61

The guy never did me wrong

Jo
Review №62

Awesome place these guys had my car that was towed in on a trailer out in less than an hour. I would highly recommend great prices great staff

Da
Review №63

These guys are great. Been coming here for a few years and always fair prices. Only place I will get tires.

Ro
Review №64

These guys are awesome! Always friendly and helpful. Very fair prices, and do their best to take care of you. Thanks Bernie!

Br
Review №65

Lets be honest were all on a budget these day and this place helps. The tire shop in Salem that had a small town feel. The owner/manager was very nice and helped me find the right tires and the mechanic who rang me up was just as friendly. Couldnt have asked for a better service or quality. Stop on in Im sure you wont be disappointed.

Da
Review №66

These guys were quick and reasonably priced! I had a tire blow out and didnt want buy just one new tire. They had a used one that fit my car and had it changed in 35 minutes or so. Which was great since I had my daughter and granddaughter with me. I will go back when I need all 4 new tires!

Ra
Review №67

Love this shop! I will definitely be returning to these guys for car care needs. They are fast, honest and professional. And the prices are incredibly reasonable! I got a really nice set of new tires for a great price and they have helped me out with all sorts of little things Ive needed done. I definitely recommend this shop. Go see Bernie and staff you will be so thankful you did!

Re
Review №68

They are the most honest mechanics you will ever in counter they had fix my drivers window was missing a screw for free try to tip them they say no its OK my truck was liking oil something was loose they tight it up again for free I mean they could easily charge me something but they honest hard working people.

Ra
Review №69

My experience with this store was top notch. My daughter is in college and she needed new tires, me being from out of town needed to choose a tire and made my decision based on past reviews. I have to say the service was quick and friendly and the prices were very reasonable. I left knowing that I also wanted to give these guys a good review. Thanks for making my tire buying experience stress free.

ne
Review №70

Theyre awesome... but please dont go the day I need something fixed...I would like to see only my car there that day.

Jo
Review №71

Good deal on tires. Guys seemed like they knew exactly what I needed, didnt charge an arm and leg. The wait sucked a little, but I also came in last minute so they were doing the best the could! I would definitely go back and recommend others to price check with these guys before you go anywhere else.

Gr
Review №72

Bernie is the man. David and kurt and cooper and Josh everyone else is great too love these guys

Ke
Review №73

Ive only done business with them with regards to tires, so I cant comment on the other work they do. But for tire work, they do a great job. Their pricing on tires is competitive to other physical stores, and they seem a bit more interested in building a relationship with their customers than the other big name tire shops. Its a small shop and they hire actual mechanics, not kids right out of high school, so they cant afford to have as many bodies present as the big tire shops and the wait times do suffer a bit as a result, but youre getting someone who actually knows about cars working on your car. I dont always buy tires from them because Im cheap and dont mind buying stuff online with free shipping, but when I need tires mounted, balanced, repaired, etc, I actually drive from out of town to have them take care of it. Good place, highly recommended for tire work.

Ji
Review №74

Very friendly service!

Br
Review №75

You won’t find a more honest mechanic. Will never go anywhere else. Truly outstanding service. Owner is so kind and fair!

Ry
Review №76

Bernie and his team are the absolute best. Knowledgeable, straightforward, and honest. Honesty is a big deal in this industry. If you are shopping around, this is the place. First come, first serve. Get there early! People are quickly finding out these guys have the best prices in town.

Ma
Review №77

I needed tires for my car as mine were bald. Knowing I’m selling my car this summer since it has over 250,000 miles, I was only looking for decent used tires to save money. Needless to say, after calling around to several used tire shops in Salem, Expert Tires quoted me the cheapest price...for brand new tires to boot! I will definitely be returning here again and again, thank you guys!

Ga
Review №78

Best deals in town for your car. Great workers always know how to fix just about any vehicle.

Sc
Review №79

Bernie and his crew are amazing. They take care of all my tire needs. Fast and efficient with top notch quality. I will not take my vehicles anywhere else.

Jo
Review №80

I have been working non-stop, didnt have the time off and or had the funds to get an alignment, finally was able to, the owner was nice enough to fit me in ON CHRISTMAS EVE!!I cannot thank him enough. What a great asset to this community.

Ju
Review №81

Bernie and crew are amazing. Great customer service and great prices.

Ji
Review №82

Bernie straight-up number one guy in Salem to go see for all your care needs for your car tires brakes mechanical work everything nothing bad to say

su
Review №83

Consistently cruddy service.Stopped going there three years ago.Also, if you enjoy your vehicles body and interior bathed in engine grease after each time theyre (finally) finished - go there.

Du
Review №84

Got me in and out very quick. Took on two nails at no cost. Good shop

Ma
Review №85

Bernie is a gr8 human. Trustworthy and dont care about cost.Well done.

Da
Review №86

Excellent service with very reasonable prices. Completely honest and up front about everything. Bernie is da man. If its work they can do then thats where we go. Can get busy there and sometimes that can mean waiting a bit, but thats a good indicator that others feel the same as I do.Keep up the good work, guys!

An
Review №87

This place is the bomb. Friendly, efficient service at a fair price. They tell you up front what the cost will be, with no attempt to up-sell nd no hidden fees.

Ao
Review №88

Bernie is the best! An honest and kind mechanic is hard to find! One of a kind. Not many people will put tires on your car on a friday before close and let you come back and pay for them Monday when you bring the wrong debit card. He trusted I would be back with just a handshake but he said he couldnt let me leave on bald tires in rainy weather since I had kids. What a total gentleman and star! You will have my business for life. I refer all my friends here also. A+++++++

St
Review №89

Good prices. We price shopped and they beat the competitors by a lot. Good service.

Ca
Review №90

The service here is fast and the prices fair. Bernie is trustworthy and the workers are reliable and friendly. Best place for Tires!

Iv
Review №91

Bernie rules! Super nice staff helping every customer to satisfaction. Reasonable prices with quality work.

Ta
Review №92

Always great and honest service. It can take a couple hours to get in, but if you call ahead and are willing to wait for a bit they do great work for a good price.

Sh
Review №93

I am most grateful for the care and service offered by Tire Experts. I had my vehicle alignment completed by them, but was distraught over the final results. They were in conflict with the factory recommendations, which I only learned after contacting the dealer. Nevertheless, Jesse told me to bring the vehicle back. Bernie then put me in contact with Scott, who then double checked his computer results against the book containing the manufacturers recommendations. Despite being busy, Scott then took great initiative and promptly brought my vehicle to factory specifications. He offered to make any adjustments i requested, but I explained nothing more than the factory specifications is needed. My vehicle rides great and Ive found a trustworthy alignment center. Many thanks to all you guys! Thanks for your help in researching and correcting a computers programming error. Ill see you in the future.

Ch
Review №94

Very great experience. They are very personable and will give you a great price for what you need done on your car! Love Tire Experts for all my car needs

Tr
Review №95

I have been taking my vehicles to Expert Tire for the last 7 years and I will keep going back. They are honest and have always done right by me. Keep up the good work!

Sa
Review №96

Great place to get ripped off for a used tire. I called and was told 20 and then charged 35. Also have a terrible wait time. Id strongly suggest going to Bobs ok tires. At least there they will charge you what they quote you.

Ma
Review №97

Changed the oil of my car and honored the coupon Bring a book sometimes takes longer Usually busy even with appointment.

to
Review №98

Great prices great service. Wouldnt go anywhere else.

Ri
Review №99

I had a flat I went there to the tire experts they fix my tire when I asked how much it was they said no charge this place is awesome

Sa
Review №100

Bernie is great. Helped me out of a pickle i was in for months! Thanks Bernie..I have already spreading the word. Absolutely affordable..n frankly..good bye less schwab!!!!!

Information
20 Photos
100 Comments
4.6 Rating
  • Address:437 Lancaster Dr NE, Salem, OR 97301, United States
  • Site:https://tireexpertssalem.com/
  • Phone:+1 503-371-2440
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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