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Auto Team Service Center
2305 McGilchrist St SE, Salem, OR 97302, United States
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Auto Team Service Center
Comments
Ka
Review β„–1

The are incredibly knowledgeable and are experts in auto repairs! Had a brake job done and asked about a shimmy on my older 1990 Chevy camper van. They discovered the u-joint needed to be replaced as it was ready to break! They did an excellent job on the repairs and so quickly, all in the same day! I couldnt pick it up that day as I had to work and it was no problem with them to come the next day. Very reasonably priced for the quality job they did and for the amount of work done so quickly! Totally trust in Auto Team Service Center and will be returning for other work in the future! Highly recommended! πŸ˜πŸ‘

Ca
Review β„–2

John and his team = outstanding. Johns shop is overwhelmed with work because they have the finest caliber talent in Salem. Johns team is A+ and I recommend them to everyone. I travel from Portland to have my Truck 350 Diesel serviced by them. They are super to work with!

M
Review β„–3

Friendly, Fast, and Honest. Took my van in for an AC diagnostic, and they had it fixed as quickly as they could receive the parts.The guy at the desk even waited over hours a little bit for me so that I could get to the shop and pick it up when they were done.Greatly appreciated service, and I would highly recommend!

Er
Review β„–4

Easy drop off, well indicated drop box for keys. We took our Ford F150 in for some pretty major engine work. Excellent job - truck works great. Good communication. I would highly recommend!

Ra
Review β„–5

Auto team is my lifelong long mechanic. Discovered them sometime in 2013. They are a business built on integrity and honesty. Hard to say about mechanics nowadays. They will let you know whats needed and compare. Always enjoy the concierge service, truly appreciated. Fairly priced with guaranteed work.They recently installed a rebuilt motor in my charger. Did a phenomenal job. Car drives like new and its a 2007. They worked with me on price.Cant go wrong with this place! Wish you all the best John!

Do
Review β„–6

This team does a great job. Get all my oil changes done here. I would trust them with any repair as well.

Sh
Review β„–7

Pre-purchase inspection. Thorough and positive experience. It was all i could ask for in helping to make my decision. Will return for sure. Thank you guys again.

Je
Review β„–8

This company has been so responsive for us! We especially love working with Cameron! Thanks for working with our customers and taking great care of them!

Dy
Review β„–9

Brought a used vehicle in for inspection prior to a purchase. Initial price was very reasonable (~60$). They identified some transmission issues (expensive fix) and advised me to avoid a possible lemon. Then John decided not to charge me because the inspection was quick. They were very personable and easy to work with! Would recommend them to individuals like myself with limited mechanical knowledge prior to buying a used car!

Jo
Review β„–10

This was a great experience for a first time car owner. Clear communication about problems that were found, as well as walking through taking care of each one and establishing a time-frame for getting everything taken care of.

K
Review β„–11

Thankful for all of the extra work that was done on my old Toyota. A place with integrity and hard work!

To
Review β„–12

John and his crew is always done a good job for the company I work for.

Cr
Review β„–13

Team Auto Care has earned my respect and appreciation for being honest and getting the job done right! I would highly recommend them for any automotive issues that you might have.

Da
Review β„–14

John and his crew are very knowledgeable and friendly. They have assisted with little things, such as oil changes and mirror replacement, to major issues, such as a timing belt replacement, with a professional demeanor and clear communication about the time each job would take. I highly recommend their service to anyone with an automobile.

Ki
Review β„–15

These guys are my Heros! Thank again for the great brakes I feel safe again.quick,friendly,knowledgeable

Na
Review β„–16

My entire family and a total of 5 vehicles have been coming here for years. This is the only shop that I actually trust. Our daughter, when she was younger, even said she liked that they didnt talk to her like a dumb little girl. Their prices are very reasonable, they do it right the first time, they dont try to up sell or inflate issues. Theyre just a good all around group. We have recommended a lot of people to them over the years and all of them have also been very pleased.

Jo
Review β„–17

Fantastic place, had a little hick up with timing one day so they asked me to come back next day and gave me a big discount. Great prices, I compare about 6 places and these guys were cheaper but several hundred dollars I got my breaks done. Plan on coming for whatever else I may need

aa
Review β„–18

I had recently acquired a 2010 Kia Forte EX 2.0L Automatic on lease, and the girl who owned it before me did not keep up on maintenance. The engine had gave out on me, and after thoroughly looking at autoshops I finally found here.After getting a loan, I wisked my Kia over to their shop to have the engine replaced. And.... they did more than that for me. The replaced quite a few things along with recharging my AC and putting a quality oil change as well.When I finally got my car back, it ran better than when I bought it. Smooth consisting acceleration, quiet idling, smooth steering, and a comfortable cruise everyday to work. They got it in and out quickly and took very good care of it.

An
Review β„–19

I would go somewhere else if I had the choice.

Ju
Review β„–20

Always give quality work for fair prices. Reliable, fast and honest.

S
Review β„–21

Got a diagnostic test at Jiffy Lube to figure out what the problem is and got a quote. It took about 10 minutes there. Jon said it could be an hour. Even though I had an appointment. I thought that was a weird amount of time but whatever-we were already there.I asked him where I should park the car because I have my 3 kids in there and I need to know where we should go to wait. He then raised his eyebrows and bugged his eyes out as if to say, β€œWhy would you bring your kids here”? I explained to him that would be silly for my husband to take time off of work to come pick us up and drop us off a home just for a simple diagnostic test. He then said, β€œOK. Well that’s fine”.Jon is untactful and made me feel unwelcome, ripped off, and belittled. I am happily spending $262 and with Jiffy Lube to fix my spark plugs and one coil pack. And customer service with a smile. They never make me feel stupid for asking any questions.

To
Review β„–22

Excellent, prompt service. Completed the oil change promptly. Ready to perform the service at appointed time. Waiting area clean and comfortable.

La
Review β„–23

Went in to get a timing belt replaced, and the experience was nothing but fantastic! The price was very reasonable, the people were extremely knowledgeable and friendly, and the time it took was expected for what was done. This was my first time needing to take a car in to get something like this done, and I couldnt have been happier!

Ra
Review β„–24

They were very communicative about when theyd get me in and what they were doing. They were very friendly when talking to me, and didnt try to sell me anything I didnt want.

PB
Review β„–25

These people are the absolute best. Ive taken my vehicles here for since they opened. I love the fact that I will never be sold parts or labor that I really dont need. They not only do brake and wheel work but also most auto mechanical work. This is an honest auto shop, one of the few that I can say that about with confidence.

St
Review β„–26

Found these guys a couple years ago they do all my auto repairs. They are honest and fair

Ja
Review β„–27

Great experience. Did a full synthetic oil change for my dart. They were very friendly. Been here once and will continue to come back as long as they keep doing a good job. Recommend to others !

Kr
Review β„–28

I brought in my VW Beetle the day after Christmas, John was very personable and honest. Good customer service and close to my work. I will defiantly be comming back. Thank you.

Br
Review β„–29

Paul and his team are the best mechanics I have ever used. They are knowledgable and quick. I had my new transmission in and I was back to work within a couple days.

Br
Review β„–30

- star is my review for them.I took my Subaru Outback to them a couple of times. The last time they worked on my breaks and I picked it up and drove home, less than 1/4 of a mile. The next morning I drove my wife to work and the condensation on my windows were so bad because my air-conditioner didnt work!There wasnt anything wrong with my air-conditioner when I brought it in there there the day before, now there is!I went in and talked to them, and later so did my wife, about six hours later.I was yelled at, called a lier, accused of hitting their car with my stick witch is my cane!Now I understand that things brake down at inconvenience times, and that yes it could have gone out, but he said to me that there was a hole and refrig leaked out of the air-conditionerHe then told my wife that yes there was a hole but that it was bone dry!That I went crazy and just started screaming at them....It was a 1997 Subaru not a Volvo...and you say you β€œNever lie to customers!” But you a do and you sure are not accountable or adults or Christ like! You are definitely deplorable company!

kr
Review β„–31

They have been servicing my van for over a year. Have done a few repairs and I am very happy with the wonderful and fair service. John is always great to work with.

Da
Review β„–32

Very professional and friendly group of guys. I brought my car in for an A/C evac/recharge but the old compressor was leaking badly, so they couldnt proceed. They didnt charge me for any of the work up to that point and were happy to revisit it after I replaced the compressor (I had a spare). The spare compressor ended up needing the clutch from the failed unit, which again they were happy to tackle. They worked late to finish it up and the final bill was very reasonable for the amount of work and number of back and forth sessions. Theyre also happy to provide rides to and from the shop.

Mi
Review β„–33

Auto Team is the best in town! John will always treat you right. We have a body shop and use Auto Team for all of our mechanical work.Dabler Auto Body Thanks You!

Ti
Review β„–34

While the office staff is pleasant I was thoroughly disgusted by their lies regarding what actually needed to be repaired on my truck.

Ji
Review β„–35

John and the team has taken good care of my S-10 everyday driver for around the house and also for my 4 legged buddy too! They have tuned it up, recharged the AC and kept me posted on things. Last week I was going to take advantage of their brake special but John informed me that it would cost me a little more due to the condition of the calipers, as I had other things going on I had to pass for now. The guys put my wheels back on and sent me on my way with no charge, how bout that!Ill see them again soon, theyre a great team!JW

Sa
Review β„–36

Great Service Great Hospitality Superior Customer Care

Ma
Review β„–37

I love this auto shop very affordable friendly great customer service

An
Review β„–38

Honest, great quality work and a great value, I wouldnt go anywhere else!

Ho
Review β„–39

They will find anything wrong with your car.

J
Review β„–40

Honest!!! Tells you what you need or dont need! Too many greedy shops out there, this place isnt one of them.

Da
Review β„–41

Great service. Honest.

Br
Review β„–42

They stand behind their work.

Ed
Review β„–43

Great people with even better service.

Vi
Review β„–44

Knowledgeable

Information
75 Photos
44 Comments
4.6 Rating
  • Address:2305 McGilchrist St SE, Salem, OR 97302, United States
  • Site:http://autoteamsalem.com/
  • Phone:+1 503-585-6266
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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