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Withnell Hyundai
1996 Mission St SE, Salem, OR 97302, United States
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Withnell Hyundai
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Di
Review β„–1

Withnell Hyundai exceeded my expectations!! I sent in my interest in a car. Curtis Miner got back to me right away. So helpful and answered all my questions with patience and honesty. They went out of their way to get me the car I wanted. Even beat all the prices out there!!! Curtis is definitely someone I would go back to every time. Thank you so much Curtis!!! πŸ˜πŸ‘

Au
Review β„–2

Had a great experience with DB Cooper! He was amazing. Very easy going, no pressure, easy to talk with. Very knowledgeable about every car that they had. Thank you so much!- Austin, Jase, & Peggy

Ja
Review β„–3

My Hyundai would not start at all , no previous problems. I spoke to Duncan the service manager. He was very knowledgeable and helpful. Heather on the phone was well spoken and helpful.They had to order a part so it was a couple of days. They are in the midst of a large renovation at Withnell,s, but everything went smoothly. GoodJob guys.

C
Review β„–4

Great overall experience buying our new 2022 Hyundai Tucson Hybrid. We have been looking since February for the right Hybrid model and color of car. When we saw the one we’ve been looking for in the web site, we contacted Withnell right away. Curtis was very helpful and quick to respond to find out about the availability of the vehicle and scheduling a test drive. It was a recent arrival and he has it ready and inspected for our arrival. He was very informative about the vehicle and made the purchase process easy! Dillon in Finance was also very pleasant to deal with and went over all our options. We are very thankful for the experience we had finding our car at Withnell!

Th
Review β„–5

The sales/service people, and service at Withnell Hyundai are all around exceptional. They go above and beyond to explain and help you starting when you first walk in the door. Their attitude and attention have not lessened, over a year later. Keep up the awesome work. Thank you for answering my, seemingly, never ending questions.

Mi
Review β„–6

Check in was easy and efficient. My service appointment was going to be lengthy due to the amount of work that needed to be done (4-6 hours) and they provided me a Lyft ride to and from the local mall in town so I could get some shopping done instead of having to wait in the service lounge. They honored a discount flyer I had received in the mail from the dealership and my total bill ended up being a couple hundred dollars lower than the original estimate. Check out was quick an easy. Very satisfied with my experience today.

Gr
Review β„–7

Very friendly staff. Withnell consultant Greg (yes, same name as me) who helped my wife and I buy a new car was top notch and very personable. He was really knowledgeable about the different vehicles which helped us make our decision a smooth one. Finance Mgr Dillon was also super friendly and transaction was effortless. Would recommend.

Hu
Review β„–8

My wife and I just recently purchased a new vehicle through this lot. It was our first time buying a new vehicle and our salesperson, Curtis, was very helpful, professional, and earnest in his work. We felt treated well from when we were first approached until the papers were signed

Ro
Review β„–9

As soon as I walked on the lot I was greeted by Ari! Big smile and β€œHow can I help you?” I asked simple questions. And he just kept providing me answers! He said β€œyes, sir, no, sir” very respectful, an excellent salesman, not pushy but kept me on the lot with his knowledge of the cars and the inventory they had! I was not there with the intent to buy but just to test drive, yep I ended up purchasing a vehicle today and I’m happy with my choice ! Ari did a great job, highly recommend Ari and Withnell Hyundai dealership!

Mi
Review β„–10

All good. A little inconvenient to maneuver around with all the construction going on, but that’s temporary. Very nice, courteous and attentive staff. We Love πŸ’• our Tucson!

Se
Review β„–11

My wife and I bought a Sonata from Withnell a few months ago. It was without a doubt, the best car buying experience weve ever had. Today I took it in for an oil change and was in and out of there faster than I ve ever been at one of the local drive up places. You guys are awesome!

Ca
Review β„–12

Great customer service. Got things taken care of in a timely fashion.

Do
Review β„–13

We called before driving 2.5 hours to see if they had the cars we were interested in. Curtis took that call and from that moment on he was great. Very attentive and yet relaxed. Made us feel like family. Sold us a car and then Bill took over the finance and paperwork. Very professional and personal. Great experience!

Fr
Review β„–14

Oil change, air filter replacement and multi-point inspection completed on time.

Ma
Review β„–15

My first oil change and maintenance for my β€œnew to me” Hyundai Tucson at Withnell Hyundai. Fast service including a Lyft ride if needed to keep moving during the process. Del did a great job of letting me know what needed servicing as well as when my vehicle would be ready.

ed
Review β„–16

Hi me and my wife purchased a 2022 Tuscan the guy that helped us curtis he was very nice and Respectful i would refer everyone i know to himhe was a great help thankyou!!!😁

Ma
Review β„–17

Had a great experience with Greg at Withnell Hyundai in Salem. After a comprehensive orientation, the paperwork was all set up and we were in and out of the finance office in 20 minutes and on our way in a beautiful new sonata. Definitely would work with him again.

Je
Review β„–18

We were assisted by Alex at Withnell Hyundai in Salem, Oregon. Alex put no pressure on us. He was great! Alex knows his way around these vehicles, hes very knowledgeable. He took the time to explain as much or as little as we needed. He also helped set up my Hyundai ap and was so very patient! Alex kept us informed in what he was doing & why when filling out the necessary paperwork. We purchased the 2022 Santa Fe AWD Calligraphy. I would highly recommend Alex & Withnell Hyundai if you are looking for a vehicle. :-)

Ja
Review β„–19

Had another great experience purchasing a car at Withnell Hyundai. Curtis, Robert & Say were all extremely pleasant to work with. We have bought many cars from Withnell dealerships over the years and will continue to buy more in the future.

Fr
Review β„–20

Courteous, friendly, and extremely helpful. Greg was my sales person and he was amazingly patient with me. He explained everything. Very pleased with my purchase and the time I spent there.

Gr
Review β„–21

The service team at Withnell is outstanding! I was visiting Salem when my trunk latch broke. They went out of their way to fix it, and I was back on the road within an hour. Thank you so much for your kindness!

Su
Review β„–22

Great service in half the time they said it would take!

Je
Review β„–23

Took my car in for oil change. I appreciate that they didnt try to get me to buy a bunch of add-ons (ex. cabin and engine air filters). Booking an appointment online is easy. Drop off and pickup was fast with friendly service.

Sh
Review β„–24

Had to get my car in last minute and this being the only day during the week I could do until after October. They were able to accommodate me even though they were super booked. As always, service department was very friendly and even had my car done sooner then I expected.

Ro
Review β„–25

Super helpful, friendly, and knowledgeable. Curtis was a great help in picking out a good car for me! Dylan helped follow up a few days later to give a better deal on financing options than when I first signed. Thanks, team!

Sh
Review β„–26

I was there first thing in the morning, I was given a complimentary lift ride home and back, and my car was serviced as promised. I was having new wheels put on and two were unknowingly damaged so I have to plan a future return visit which Isa bummer.

To
Review β„–27

Completed the work correctly and quickly. Great customer service. Probably the best service department Ive ever worked with. They know what they are doing.

Se
Review β„–28

What originally brought us in was the excellent quality and reputation of the Hyundai vehicles. What guaranteed that well definitely be back to Withnell Hyundai for our next purchase was the outstanding customer service we received. We have never enjoyed buying a car so much. JD, Tommy, Dylan and the rest of the crew we encountered that day were awesome! Lovin our new Sonata.

Sh
Review β„–29

Never have had a service writer as good as Mariah. She does an excellent job. Thank you

Ki
Review β„–30

The service department at Withnell Hyundai has always been amazing! They let me know the service I was having some would take between 1 to 1-1/2 hours and they had it completed within an hour. I love this service department! (And their coupons for oil changes!)

De
Review β„–31

We just bought our second car at Withnell Hyundai, a 2021 Tucson. If you are looking for a great salesperson we would recommend Greg Bergquist. Greg went above and beyond to get us the best deal and a monthly payment that fit into our budget. Thank - You Greg!

Gr
Review β„–32

We went in to look, not expecting to buy. We had researched the model we were interested in. Keanu was very helpful. We ended up buying a different model but were very satisfied with the service. New car is on it’s way soon.

Ho
Review β„–33

I have been working with Withnell Hyundai for many years...I love doing business with them, they always take care of me and know me by name. I would not take my car anywhere else for service. Check them out, they are a great group of people!

Rh
Review β„–34

Price Gouging!! Shame on you! Why are all the other dealerships around you not taking advantage of people and up charging to your so called market price! Nice try!We wanted to buy a Hyundai and called because they have the color we want. Found out they are charging a Market Surcharge on the vehicle of $5000.00 over MSRP due to demand. If I could give them a Zero I would. You should be ashamed of yourself taking advantage of people like that. Price gouging! Was told that is the price and nothing we can do about it. WOW!! Shame on you!

Co
Review β„–35

Had to have an engine replacment and they were very willing to listen to my issues and needs for a loaner car vs a rental and accommodated the best they could.

To
Review β„–36

My 2017 Tuscan has been in your shop for a few months now due to my engine went bad. It’s a 2017 that I bought in 2018. It’s less then 4 years old and has less then 50,000 miles on it. I have had 3 loaner cars (due to oil changes at 3,000 miles) So I am not sure how to give a rating!So now I will have a 2021 motor and the rest of my car 2017.

Ch
Review β„–37

Sales person was prompt but not pushy he didn’t have to be cause I already new what I wanted. He gave us space to decide what worked for us and didn’t give any bs about why the vehicle would work for us. Took forever to get our drinks but eventually got them. I’ve been eyeballing palisades for a while now and finally realizing my dream of owning one. I also like the way we went over numbers before filling out the credit apps.

Ma
Review β„–38

I was pleased with the service. I was afraid If took my car in they would tell me a lot things that β€œneeded” to be done and they didn’t. That is one reason I do not usually do go the dealerships because I have had bad experiences in the past. It was very refreshing to not be told that I needed services that I don’t.

Ib
Review β„–39

This is by far the best car buying experience I ever had. Sales team was helpful and they answered all my questions and I got the car I need. Financial was pleasant and easy and they walked me through the process and it was seamless. Service team is great and they answered all my questions about taking care of my new car. I highly recommend Withnell Hyundai and Im sure I will be back for my next car.

Ja
Review β„–40

It’s great to be able to make an appointment and have them run on time when you arrive. Even in the remodel phase, there was a comfortable place to wait with WiFi. The report card was texted to me before I was even told my car was ready. No pressure to do a bunch of spendy maintenance. Personable friendly and fast service. Only suggestion I would make would be to tell the customers your names. I like to know who I’m doing business with. I think it was Jake and Noah. 😊

kr
Review β„–41

Fast and pleasant service.Free door to door Lyft while waiting.Fully covered by warranty.Thanks Withnell Hyundai!

Ch
Review β„–42

Say was amazing! Got me into a new vehicle in less than 3 hours. I am so excited!

Bo
Review β„–43

Prompt attention in service department and good customer waiting area despite major remodeling underway.But where is the popcorn? Capitol Chevrolet has popcorn 🍿in their customer waiting room!

Da
Review β„–44

Most painless, stress-free, and enjoyable car buying experience ever. Set a price with Tommy over the phone the day before and he kept his word the day of without any mention of other costs or things. Dillon worked out the financing with me and it felt like he was genuinely trying to get me the best rate. Didnt feel like I needed to do any convincing. 10/10 would recommend.

Je
Review β„–45

I have purchased three new vehicles from Withnell Hyundai during the last 20-years, and thanks to the quality of Hyundai vehicles, have only once before needed to use their Service Dept. for anything major.However, in last weeks 117* heat, I hit some debris in the roadway, and needed my vehicle towed to the dealership by Hyundai’s Roadside Assistance. In no time Withnell Hyundai issued me a loaner car and had me on my way. Two days later they had my vehicle repaired and ready to drive.I would like to again thank Withnell Hyundai for doing the right thing, and valuing their customers!Jeff Holland

Ke
Review β„–46

This was the easiest and most pleasant car buying experience we have ever had. Everyone was great - and there was no pressure at all. Alex, the salesman, was fantastic! We had great conversation on the phone and via text before making the 1 hour drive from our home to the dealership. I highly recommend this Hyundai dealership!

Na
Review β„–47

They were not pushy at all. Worked with me since I missed my chance to get the vehicle I wanted on sale. I am leaving with a beautiful vehicle at a wonderful price. Thanks for working with me and providing my family with a safe and reliable vehicle for an excellent price.

Ro
Review β„–48

DB was fun. He put up with my hard balling tactics very well. Hes going to be a great addition to your staff. When I pushed his panic button, he took it in stride, didnt get upset, and did a great job at making us feel comfortable. Mr. Cooper made our car buying experience actually a bit enjoyable. Thats saying a mouthful for a car dealership. :D

Ca
Review β„–49

I had a very pleasant buying experience at Withnell Hyundai yesterday! I was nervous because I have only bought two new cars in my life and I have heard horror stories from my friends about car buying (not at Withnell Hyundai.) Our salesperson named Say put me at ease immediately. He is completely low pressure and easygoing. He listened well and worked with us to get to a deal we were totally comfortable with. The paperwork was all quick and easy! I definitely recommend Withnell for buying a new car.

Fr
Review β„–50

My wife and I had a very good shopping experience. The sales person that helped us, Say, is very knowledgeable and answered all of our questions. He was polite and personable. He has a great sense of humor. Say did not pressure us to buy or test drive. We appreciated that. Say did a great job in pointing out the advantages and disadvantages of specific features on the Hyundai Palisade and the Santa Fe. The Santa Fe had the Calligraphy trim which is the top of the Santa Fe line. With Says gentle encouragement, we test drive each. And my wife really liked the Santa Fe, it had all the safety features we wanted and a few more. We didnt know about. We ended up buying the Santa Fe.The finances person was very pleasant to work with. He took the time to explain and answer questions. It had been 20 years since we purchased a car and we were expecting a paper copies of the papers we signed. We were surprised that we didnt get paper copies, instead he hands us a flash drive with all the copies on it. We had a very good experience with everyone in the car buying process.Of special note.. When we asked the price of a car, he showed us the MSRP, he also pointed out the Market Price. Which was $6000 to $5000 added to the MSRP price. He said it was due to the shortage of cars and the high demand for them. Both new and used. So, beware that if you plan on keeping the car for only a year or two, you will owe more on the car than it is worth. We keep our cars for 20 years so we paid the additional money for the vehicle.In closing we would recommend purchasing a vehicle from them. No pressure sales staff.

Wa
Review β„–51

Great sales experience, and I’ve been buying cars longer than I want to talk about.Most of my contact was with Keanu Seeborg, he listened very well, a sign of a good sales person. He handled our transaction from start to finish, with the exception of a short period of time spent with Bill in F & I. Bill was also very professional and straight forward. Keanu was very knowledgeable and answered all our questions regarding the new vehicle.There was no bs or double talking.To top the experience off as I was getting into our new Santa Fe, a serviceman hollered Thanks across the lot and asked to make sure we got our floor mats.

Je
Review β„–52

Superb customer service. Very courteous employees. I drive 2 hours to go here and pass another Hyundai dealership. They are worth it!

Kr
Review β„–53

I couldnt get my Hyundai in for an oil change at another dealership and these guys worked me in. They were professional and quick! I will definitely be back for all my Hyundai services.

jo
Review β„–54

I have had two experiences with Hyundai. My first was the recent purchase of my Elantra.. This was a very smooth transaction, the salesman great.After about two hundred miles the car began to stall and then recover. At times it stalled when I put it into gear. I took the car into the repair shop and the problem was resolved in under an hour. It has been fine since. Two experiences, both first class.

To
Review β„–55

This dealer was extremely easy to work with and has great inventory. We live in Eugene, but went to Salem to purchase because they had the exact car we wanted. No hassle negotiating and the car was pristine when we picked it up. They described all the functions and the sales person gave us their personal number to call if we had any other questions. It was impressive.

fr
Review β„–56

The did warrantee work and checked out car very efficient and friendly

Re
Review β„–57

I had a super fantastic experience! Say was the coolest person I have ever met. He hooked me up with a super sweet vehicle full of gas and ready to go. Say also gave me a super informative and helpful tour of the vehicle; showing me in great detail all the wonderful features. I am so excited to have my new ride. Thank you very much!

La
Review β„–58

I always feel looked after by the service department. For this reason, I am strongly considering using Withnell to buy my next auto. Now I know that no auto mechanic is perfect, but this department is the best I have encountered in 60 years.

La
Review β„–59

I will make this rating for both my recent service appointment, and my buying experience. The sales associate answered my questions and didnt pressure me to purchase the vehicle now. In fact, I came back a few days after test driving the vehicle, and after test driving some competitors. Mr. Say Pathammavong seemed knowledgeable, and did what was needed to get a vehicle ready for me (it wasnt on the sales floor and ready to go; still only took a few minutes). I was happy with the deal, even though I think the dealership made plenty of money on the sale. They have to, or go out of business. I like my car dealerships to be there for me, and Withnell Hyundai of Salem seems to be here for the long haul.

To
Review β„–60

We had one of the greatest car buying experiences at Withnell. Ari was our salesman and he made the process easy.

Ti
Review β„–61

We took our time. Last weekend we checked out 3 cars. Say was the representative for Withnel Hyundai and was really cool. Aloud us to explore, ask questions and moreover didnt pressure us.The following week, (yesterday) we went back. Once again Say was there to greet us and help us. We went in knowing we were getting one car, he was able to help us buy two cars and found what we both wanted. To the extent he had another employee go to Vancouver Washington and pic up the exact model I wanted and bring it back to Salem oregon.All the staff were amazing, Finance was not only helpful but didnt pressure us into accessories or other garbage to inflate the cost. He did however offer great products but once again simply explained the offer and said we were under no obligation to add the products.This was the best buying experience of my life. I highly recommend this dealership.Tim P.

Jo
Review β„–62

I worked with Say and Bill yesterday and I had a FANTASTIC experience. I decided, on a whim, to replace my car and Say made it so easy and I never once second guessed myself or the decision. He walked me through features of the car so I knew how everything works before leaving, which is great for technology impaired people like myself. I love love love my new Tucson!

Sh
Review β„–63

You would have to be absolutely insane to pay thousands over sticker for a car. The excuse that supply and demand due to computer chip shortages does not translate into the consumer needing to pay extra for a car that is already built and sitting on a lot. Those kinds of costs would already be factored into the sticker price. There are plenty of dealerships that do not have a market surcharge or whatever this dealership wants to call it. So, shop around even if that means driving south to avoid the market surcharge area.

Wa
Review β„–64

Dylan our service writer at Withnell Hyundia our n Salem did d a great job and made me feel welcome , they serviced my wife’s Elantra and took care of any recalls that needed to be addressed.

Ka
Review β„–65

Very helpful, they fixed my car faster than expected. There service department was caring and willing to help fix my problems, and very informative.

ka
Review β„–66

The absolute best experience ever! I have dealt with many car dealers in my life, and had bad experiences. We drove 255 miles to buy our new car from Withnell on a trusted friends referral and we are so glad we did. They are absolutely professional and streamlined while being real people. Our sales professional Say was amazing and patient. We did the entire sale by phone. He got the terms we wanted with the finance guy(Im sorry I cant remember his name but amazing man) in under 2 hrs from my initial call. All we did when we got there was 10 min of signing paperwork and we drove away. It was wonderful. We will be going back for another vehicle when we upgrade our 4wd. Thanks so much Withnell!

Ma
Review β„–67

We had a great experience, Say helped us find the perfect Palisade. Thanks man!

Jo
Review β„–68

Third time weve gone to Withnell and very pleased with this dealer.

El
Review β„–69

Around 2 hours start to finish. Left with my new vehicle. Say was a nice salesperson and very efficient. This is our second time buying from Withnell Hyundai. Definitely recommend if you are looking

Te
Review β„–70

Went in for low, soft brake pedal.The fluid was low, we added fluid and bled the brakes.We were charged $72.50 for 1/2 hr.The brake pedal is still soft and low and so far can be pumped up.Totally unsatisfactory and I consider it to be dangerous.I hope to have resolution to this soon.

Sc
Review β„–71

Great experience. Very happy with their service. Will be back.

Mi
Review β„–72

Very easy to work with. Enjoyable car buying experience!

Sh
Review β„–73

First things first I HATE BUYING A CAR! I have had horrible experiences in the past. They were great. Not pushy at all. Showed us all the options and different styles of the two styles we were looking at. I didnt go in to purchase a car that day. Actually I was against it! I loved my truck! But after talking with our salesman D.B Cooper, yes his name is D.B. Cooper lol. Great guy! We made the decision to purchase the 2022 Hyundia Tucson Hydrid Blue. Wonderful car and they have the most amazing warranty. 10 years / 100,000 mile bumper to bumper plus the lifetime powertrain warranty. Beautiful SUV! I highly recommend this dealership. We dont have very good credit but they worked very hard to make it work gave me a good price on my trade in and I never felt like I was being pushed into a deal I didnt really want to do. My husband was the pushy one lol. Thanks guys for all the help and thank you D.B. best buying experience we have ever had.

El
Review β„–74

The service staff was friendly and knowledgeable, and they provided excellent customer service! I highly recommend Withnell Hyundai!

Vi
Review β„–75

Always excellent service. Appreciate the service department people. Very helpful, very polite. Take time to listen. My only complaint is the automated - online site to set up an appointment doesn’t work. I made an appointment, got an email that there would be a confirmation call. No call. 4 days later I called them to confirm and they had no record of my online appointment. But they got my car in and serviced in spite of that! Good people....bad website connection!

Ki
Review β„–76

Duncan and the team at Withnell Hyundai Service Department are amazing! I highly recommend them!

Ta
Review β„–77

I received almost no communication whatsoever. My engine had to be replaced due to a recall and my car broke down on my way to the airport. I don’t live in Salem, but Withnell was the closet location to where my car broke down. They took my car, didn’t provide a rental for over a week, and every time I called to ask about the status of my car, I was given no answer. I needed to know if they would cover the cost of a rental if I got one elsewhere and if my car was covered by the warranty but I didn’t receive any answers for multiple days, leaving me stuck in a foreign city, paying for an expensive hotel & having no car. At one point, I spoke to someone named Dunkin who said he didn’t have an answer but promised to call me back by the end of the day, but I STILL didn’t receive a call. Eventually I was provided a rental and my engine ended up being replaced, but the lack of communication on their part was extremely disappointing. Some employees had an attitude as well. I would never purchase a car or take my car to get serviced there again.

Ge
Review β„–78

Working with Say Pathammavong was an exceptional experience. I didnt feel rushed or pressured to make a decision. He was very knowledgeable, respectful & pleasant. I would happily refer anyone who asked to Withnell & Say in particular.

Da
Review β„–79

Capable and knowledgeable staff and service center. I continue to receive my Elantras service from Withnell, plan to continue doing so, and when the time comes for a new car Withnell will be my first visit.

Jo
Review β„–80

Was a very positive transaction. I will be buying my next vehicle from Withnell. I would not consider anyone else. These guys will do a great job for you. This is our second vehicle purchase here and I could not be happier with the car and the experience overall.

Ma
Review β„–81

Car had major repair come up. I towed to service department. They took over, confirmed all was under warranty, and sent me out the door with a loaner car. Provided regular updates and then let me know when it was ready for pickup. Painless experience. Duncan leads a great team of service pros!

Co
Review β„–82

Friendly low pressure sales experience. Still had to spend 3 hours finalizing the purchase, but maybe thats normal everywhere. Really great lifetime warranty for as long as I own the car.

Ca
Review β„–83

I was given the option of an early dropoff, got a call at 9 the next morning with a full rundown of maintenance issues and an estimate. All work was done by 3 pm and the staff was friendly and efficient.

Za
Review β„–84

Bad customer service , dont go there for buying a car cause each salesman in there give you a different price.

Sh
Review β„–85

Appreciate the help of Noah! Service was quick and efficient!

Cr
Review β„–86

I have been shopping online for YEARS! LOL Finally found a great car to replace my gas hog Dodge truck with a fuel economy car. Say is my salesman and he was REALLY patient with my test driving 2 cars and not making up my mind about 4 different cars! I bought a cute 2017 Sporty HYUNDAI VELOSTER, silver w/black interior. 29k miles. Warranty until 2028! The service warranty weighs heavily vs the Honda i nearly bought. Although I was looking for a hybrid, I can settle for 25 mpg vs 7 mpg on my old truck. No pressure. And I negoiated for a discount 3 digits. Buy from. Hyundai Salem ask for, SAY. Highly recommend. 10 stars.

He
Review β„–87

Took my 2013 Elantra in for some recalls. This is the first time I have been here. Justin and Delvin were amazingly nice on the phone and in person. Noah was also very helpful when I called to schedule my appointment. Everyone was professional and the experience was so easy and seamless. I will definitely go here for future service.

El
Review β„–88

In for routine oil change/maintenance. Fast, smooth, and expertly answered a tech question we had. πŸ˜ƒ

Bo
Review β„–89

Went out of their way to find me a car that I wanted in a very short period of time. Great service in finance and thank you Spencer for all the help. Great place to deal with.

Br
Review β„–90

Well I went in for an engine recall they were supposed to do an inspection and see if there was any sign of damage and they were also supposed to install a new knock sensor and update the software none of which was recorded on my service paper they gave me when it was done. No explanation no statement just tried to rush me out and as I was familiar with the recall I asked about it the process and what they did and the lady acted as if she didnt know what I was talking about and then when I explained it to her she was like oh yeah we did all that you bet yet it was not listed on my service page nor was anyone even going to bother and try and explain it to me. Im wondering if they even looked at my car at all aside from starting it up listening to it run and just saying sounds good get it out of here. That is what it seemed like to me. I am going to have it looked at again by someone else and see if they actually did do a software upgrade like they were supposed to do and then I will update my review based on that. But their lack of communication is pretty frustrating.

Da
Review β„–91

Great associates that are very helpful with making the right decision on a great vehicle! The facility was clean and comfortable. Best car buying experience in years!!

Ja
Review β„–92

Where do I even begin. Walking into Hyundai I had no intentions of getting a car because it was out of my price range, I just wanted to see my options. I came in with the thoughts that they might be too expensive, but I was wrong. Say and Alex made me feel welcome and answered all my questions. At first my nerves were through the roof , but they helped me find the right car that was in my price range. They made me feel like apart of the crew and answered all the questions that had me worrying. Say helped me get the best deal possible for my financial situation. I am forever great full that you both made my first car buying experience wonderful. These guys are the best!!!

Sw
Review β„–93

Tommy gave great service and made it an easy buying experience!

St
Review β„–94

Very professional and timely with my vehicle service. They know what they’re doing.

su
Review β„–95

The people were amazing and gave us exactly what we wanted they were kind and polite thank you too Dylan in finance Robert in finance and DB Cooper our sales rep and our other sales I don’t remember his name we had a great experience and we won’t buy car anywhere else

Ei
Review β„–96

The service was done well. My only comment is that your website and using of the website for appointments are NOT in sync. When I arrived they did not have my appointment that I signed up for via website. ??? It was not their error but a disconnect on the system that is being used. If you can fix it or remove it for further mishaps. The staff and servicing staff were awesome to help and take me in spite of that.

Jo
Review β„–97

I had a warranty issue and they were able to see me the next day to check out my car. The younger workers in the service department were a little rude/ not so friendly to be in customer service. But that won’t stop me from giving them a 5 start! They were able to get me a ride to work and back. Was able to fix my issue that day. Ended up talking to an older lady that was super nice and friendly and she deserves the 5 star also to the person who was able to fix my car so thank you!

An
Review β„–98

The staff is fantastic and always ready to answer your questions! They fixed my car and found ways not to charge me instead of padding the bill. Had a knock in the engine and I only had to pay for an oil change

El
Review β„–99

Say and Bill were both great to deal with. I really felt like say took the time to explain everything to my wife and I. Bill was honest and I know he had my best interest in mind. We are very happy with our Santa Fe Caligraphy.

Lo
Review β„–100

A very easy and smooth experience buying our new car. Say Pathammavong was great to work with. We will come back again to do business with Withnell Hyundai.

Information
99 Photos
100 Comments
4.4 Rating
  • Address:1996 Mission St SE, Salem, OR 97302, United States
  • Site:https://www.withnellhyundai.net/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 888-670-5792
Categories
  • Auto broker
  • Hyundai dealer
  • Auto market
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:12–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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