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Westgate Auto Center
690 Wallace Rd NW, Salem, OR 97304, United States
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Westgate Auto Center
Comments
Ly
Review №1

I have been going here for my car for 20 years. There is no better place to fix your vehicle than Westgate Auto. The owner, Lee, is very honest and so is everyone that works for him. You will not be disappointed in the service you receive.

Aa
Review №2

Lee and his crew are the very best people as well as mechanics! Always pleasant and professional! Good people period.Im glad to have been introduced to this great group of people! I Highly recommend their service! Thankyou Lee and crew!👍

Ma
Review №3

My husband and I never took our vehicles anywhere else..they are truthful, trust worthy, ever so pleasant, helpful and always within our price range. Such a blessing to still have such service people still among us.

Ju
Review №4

I have been doing business here for years. They are very good, Costs of getting vehicle fixed is very fair. The people that work there are very friendly & knowledgeable. Would highly recommend them to anyone.

Se
Review №5

Love this place theyre honest and hard working. I will always take my vehicle to them.

K
Review №6

Westgate Auto. So glad to have this business help troubleshoot our car issues. Very reasonable reliable and honest.

Ch
Review №7

These guys are the best!

Li
Review №8

Great service! They ask questions to make sure they fully understand whats going on. Great prices, and truly honest.

Jo
Review №9

Excellent customer service!

K
Review №10

Ive been going to Westgate for the last 20 years and they continue to exceed expectations. Thanks Lee and crew!Most recently, they replaced a fuel pump for me, same day, as I had an out-of-town trip planned that evening. Even though they were busy, they got the job done. Lee is always a pleasure to deal with, and Phil did a fine job on the repair. Thanks again!

K
Review №11

These folks have been taking great care of my dad and his car for years - so now that Im in the area, I trust them with my car, too!Theyre wonderful and honest as the day is long, I highly recommend them!

Cr
Review №12

Having been a mechanic in my younger years, it is difficult to trust someone else with my car. I can tell when a mechanic is pulling a fast one and feeding me a line of bull. Well, I have to tell you, I just had a great experience at Westgate Auto Center. I took my Acura in that had an oil leak. It was leaking from the distributor seal. Phil, the mechanic, told me he could replace the seal for fairly cheap but being the car has 348,000 miles on it, it would be a good idea to replace the whole distributor. Exactly how I would have handled the situation. Offer the inexpensive route and offer my professional opinion of what I would do. The quote for the new distributor installed was around $400. When I picked up the car, the bill was only $324! When has that ever happened to you in an auto shop? Thank you Phil, you have earned my trust and my business!

ti
Review №13

Ive been taking my cars to Lee and the guys at Westgate Auto for 20 + years, and LOVE that I can always trust them. Finding an honest mechanic is tricky, but here you have that. I took my car into another shop (because it was right next to where it broke down) and they quoted me $500 more than what Westgate later did. Theyre efficient, friendly and honest.

Ro
Review №14

No frills, good service. One day service for an alternator. Price quoted was reasonable. When you go to some repair shops they try to sell you other services, or tell you this, and that needs replacing. Not here! Very pleased!

Wi
Review №15

I moved to Salem this summer and along with a good haircut, finding a good mechanic is on the list of needs but daunting.My ‘09 Grand Caravan was making a noise like a tiger trying to spit up a disagreeable bit of buffalo. Squeaky Wub Wub Thud over and over. So I called and brought my van in the next morning.Well I found my new mechanic.They listened, thought a bit, then borrowed my keys. Drove it, out it in the lift, fixed, drove it, handed me the keys.Driver front tire was very loose. It happens; you got four wheels and sometimes folks get in a rush. No trash talking other peoples’ work, no fuss.And no charge; just keep us in mind if you need anything.Well. The Instant Oil Change places have even lost my business. Fair, honest, courteous, and considerate of my time issues (I explained I needed to pick my child up from school that afternoon, and that was taken into consideration).I can’t recommend an honest, customer-focused, and not greedy mechanic enough.

Ke
Review №16

I have had my car in twice for repairs. The team here is friendly and upfront. Both times my final bill was less than I was originally quoted. They seem to do quality work at a fair price. They have never tried to upsell me on extra services.

Gr
Review №17

I’ve used Westgate on a couple of occasions. They’ve not only been very quick about getting repairs done but are honest and fair. I definitely recommend them.

Ki
Review №18

Very honest. They made a mistake, told me they made a mistake, then we talked and agreed how to go forward. Thats integrity.

Ty
Review №19

Great service everytime I take a vehicle in for work.

Mi
Review №20

Im so happy with this shop! They fixed my car the same afternoon I dropped it off. The rates are super cheap and they exceeded my expectations. Ill refer anyone I know to them and will be a life-long customer there.

Ro
Review №21

We took our daughters car in to find out why it wouldn’t start, they were very honest and thorough they had the car for less than 24 hours and found the problem called me to let me know what they found ordered the parts and made the repairs and had the car back to us. I would definitely recommend these guys and will use them again in the future!!

Cl
Review №22

Been to see Lee multiple times over the years. Never had a problem. Honest, fair and just plain good people!!!

Ma
Review №23

I have been taking my autos to Westgate for years. Ive bought a few autos from Lee as well. Im never disappointed, and am always given a fair price. It feels good to know that someone actually cares about my experience with their business.

E.
Review №24

I have been going to these guys for 20 plus years, have always been happy withtheir work. They moved recently because of the intersection construction at Wallace and Glen Creek. They are a couple of blocks to the south, but still on Wallace Rd.Please dont retire any time soon Lee, your the best in the West, Salem that is.

Na
Review №25

Originally rated it a 1, because I was severely misquoted how long it would take to fix the problem, and then the problem was not actually fixed. However, when I arrived to finally pickup the problem, they had done enough work to make the car usable. The price was fair, and working directly with Lee is nice, and my overall experience was average.

Ma
Review №26

I dont mean to hurt the business. I appreciate the owner. But Im hurt by what has happened several times with one of the employees and wanted to throw it out there. Hopefully Manuel wont do this to other customers. Thank you Jesse for your concern, but I wont pursue this matter any further.

Je
Review №27

This has been my family go-to for years. Always up front with us and wanting to solve the issue. The most recent fix was a misfiring cylinder that brought in to scan at 4:40 on a Friday. I wasnt expecting to get it back til Monday at the earliest. I got a call at about 6:00 saying it was ready for pick up. I actually had to adjust plans to be able to come pick it up on Saturday morning!Im always happy to bring my vehicles to Westgate, even if the reason isnt the best ;)

Ma
Review №28

Very good place to go to.

Je
Review №29

To the person who wrote that they were sexually harassed please contact us! We take pride in our business and a claim like this against our business and employees is a very serious matter. Please contact us anyway you can so we can do an investigation of this claim as soon as possible. Something as serious as sexual harassment should never be reported only on the internet, it should be taken to the proper authorities without hesitation. We want to take the proper steps necessary to make sure Westgate Auto will always be a safe and trusted place for all of our customers!We have already started the investigation on our side and found no records of anyone named Maria Calypso doing business in our shop over the last 4 years. Please contact us with any information on this claim if it is legit and not just an attempt to slander and hurt our business, family, and employees online.

Ta
Review №30

Honest service at a fair price. Theyll get your car on the road again.

Te
Review №31

This is our go-to mechanic shop, and has been for a decade. They are incredibly fair with prices, and always make time to get us in. I never worry that the quote isnt exactly on point, like I have at other shops.

Je
Review №32

Friendly, timely, and fair.

Be
Review №33

Very professional and friendly. Very eager to help.

VR
Review №34

THE best in Salem or the world!!!!

To
Review №35

Reliable, affordable service.

Yo
Review №36

Go see Lee

Information
2 Photos
36 Comments
4.8 Rating
  • Address:690 Wallace Rd NW, Salem, OR 97304, United States
  • Phone:+1 503-363-2438
Categories
  • Auto broker
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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