With sprint and t-mobile merging I had some difficulties with my sprint plan and my phone recently stopped charging passed 5%. I went in, and if your wondering there is not a tech here (Laguna and Howe locations only have on-site techs for sprint customers), but found out that sprint would charge me almost 300 to fix my phone and replace the battery. Johnathon went above most workers and help me out with a better phone with a manageable price while I had great convo with Kyle and their store manager. They are very professional and help me out with ALL my phone problems. Honestly, best experience Ive had at a phone store in the past decade.

Ordered the warranty replacement phone, it arrived at this store location. Tmobile sent text to come pick phone up. Get there, theres a note on the door that they would be closed until further notice! The note refers customers to go to the Delta Shore store location. I arrive & stand in a lengthy line. Only to be told that the phone was not at this store location. Im not a Happy customer!!😡

This location is currently closed 8/15/20 there was a sign on the door that just said we are currently closed due to covid..no details about reopening. just thought id let google know so you guys dont waste a trip since the hours still say its open

The employees were very polite.

Not only did a Sprint employee show me that Best Buy had a better offer, he expressed sadness that his company cant offer the same basic stuff like 0% credit interest for 2 years like the big best buy competitor. Honestly a huge waste of time even talking to Sprint because Best Buy blew them out of the water and I could have saved time by never going there and getting sales-pitched in the first place. My time is valuable, and Sprint wasted it!

Great staff that will take their time to make sure everything is done correctly

Today my husband and i went in to the store to ask only a question. There was one employee at the front desk help these two customer. We walked in, no one greeted us even the employee helping the other customer. Usually the employee would greet customers while still helping the other customer. My husband and I waited for 30 min, still no one came out to help us. Until I saw this other employee came out from the employee door , we made eye contact, how ever he went back inside the door. Again my husband and I waited another 15 min still no one came help us. I remember the first time I came to that sprint store, every employee would greet and help us but this time, the vibe was odd. Not happy with the customer service. Hopefully next time i go back there will be someone to help us.

Great customer service help me alot

Great customer service, ask for Rashad if you go.

Easy going people. Helped me and explained all questions that I asked..

New store good for paying bill but only took cash

They were great computers didnt like me tho had to go further down Florin to a different store but they were very sorry they were having issues.

The store was very clean and had a new look to it... Great customer service very knowledgeable..

Very good Store got my phone from there

Fast service and knowledge able

Time to pay the bill lol

Love sprint

Sprint sucks

Good customer service. Friendly staff