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Brothers The Plumbing Store
8581 Kiefer Blvd, Sacramento, CA 95826, United States
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Brothers The Plumbing Store

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ro
Review №1

They are always helpful and always have what I need for my older home.

Ba
Review №2

Very professional and friendly staff. Helped me out today to pick the right items. Right place to shop for plumbing needs. 10/30/2021.

Jo
Review №3

Good place to go for routine and specialty plumbing items.

C
Review №4

I could not find the handles and seats for a commercial sink at Ferguson or Emigh but I did find them at Brothers!

Mi
Review №5

One of the best spots to go for everything plumbing. Staff is knowledgeable and friendly.

Gr
Review №6

The most knowledgeable staff of any place I have ever been. Simply amazing.

Ge
Review №7

They have everything you need to do the job! And the guys know what the hell they are doing! Cant say enough good things about Brothers The Plumbing Store.

to
Review №8

Good place for hard to find parts

Ki
Review №9

Good service very helpful. I got what I needed. Thank you

Ke
Review №10

Great customer service! Thank you TJ for helping me find the right faucet I really appreciate your help

Ma
Review №11

Extremely nice gentleman who quickly helped me and showed me how to put the part on. First time to the store. Went there based on reviews. Great experience today. I’ll definitely go back!!

Ya
Review №12

Excellent service, excellent prices, large and varied supply. From simple to hella fancy and artsy. The team is also way knowledgeable and friendly with many connections in the industry. Definitely check out this family owned business!

Ja
Review №13

I have been to this store twice now, and I will be a returning customer for life. I am just hoping that the plumbing issues I have had are not a forever thing! Both times, I have been amazed at the level of expertise and true commitment to the craft the staff have here. What may be a simple job for them begins as a difficult challenge for me. I have left the store reassured that I am capable of completing the task at hand, and given the knowledge I need to make sure the end result is achieved. I am grateful for a store in Sacramento that truly puts the customer first. Thanks for all you do, Ill be back!

Al
Review №14

This is a great store. They accommodated me WAY more than a different big plumbing store. The other store wouldnt give me the time of day to assist with my problem so I figured my money would be of value somewhere else. Brothers plumbing helped me avoid replacing a less than one year old $1200 60 vanity. THANK YOU!! You just earned a customer for life:)

Ja
Review №15

Best plumbing store I have ever been to! They have what you need, know all about it, fair, honest folks! A real blessing to have them in town!

Ki
Review №16

Had an older Delta leaky valve, went to a BIG store, zero help. Called this place, took the valves over, 30 seconds, and some friendly banter, problem solved. Thanks!

Na
Review №17

These people are very unprofessional and rude. Go to Ferguson plumbing what a difference.

Al
Review №18

Knowledgeable, friendly, helpful! Buy local, this place is a treasure!

Re
Review №19

Thank you for the great service and deal on this Kohlr sink! Looks great!

Ch
Review №20

Excellent service and a great big box alternative.

Hu
Review №21

Excellent service, helpful staff, personal service, very knowledgeable. Much better than the big box store if you know what I mean.

Da
Review №22

Great selection! This is my first remodel so I need all the help I can get!

Ja
Review №23

TJ and TC great guys. They went the extra mile to get the fibre glass probe I needed. Thanks guys!

M
Review №24

My first time there was probably the greatest for customer service very helpful I recommend this place

ja
Review №25

Ive been coming here since I was 19,when I first started doing plumbing,for hard to find stems for shower valves for at least 25 years.Ive thrown every type of hard to find part at them over the years and I cant ever remember them not being able to find it. I like it because I just bring them the part and they simply go get it for me, no searching for parts. If they dont have the part they can simply order it. To top it off they are nice guys. I still want a brothers plumbing t shirt, however.

Bo
Review №26

Very helpful sales person...got me the parts I needed and the job is finished...Im not a plumber however with his guidance I am happy camper n so is MAMA.

Br
Review №27

Excellent selection. The staff is so helpful and do product show & tell. The store is clean and well organized.

To
Review №28

We own a 1948 house and most times have to find a unique solution to a plumbing problem. Brothers always has an answer to my plumbing issues.

at
Review №29

Called this place to see if they have any wall mounted toilets. The gentleman said they have one by Gerber. I asked if he could get the model number so I could look it up on google before I drive 30 min and he said no, its in the warehouse. Horrible customer service.

Ol
Review №30

Great customer service. Competent, friendly, and they deliver like no other store. Troy was very helpful, cooperative, pleasant and great to work with. I am pretty amazed that this kind of service, friendliness and professionalism still exist today in one place. Thank you, Troy and thank you, Brothers!

Lo
Review №31

TJ is phenomenal. He really helped me in a pinch; go here first. These guys really know their stuff

Ca
Review №32

Great! Service knows their suff.

ki
Review №33

Great selections and staff friendly and knowledgeable

Ch
Review №34

Tried three other places, Ace Hardware told me to try Brothers Plumbing. Walked in and as I started to explain what I needed, guy pulled it out from under the counter and said this is what you need. Said he gets so many people needing them that he keeps a supply at the counter. it is a part for a 30 year old faucet. Took it home, installed it, faucet works great.

Wi
Review №35

Helpful and knowledgeable staff.

Jo
Review №36

I have a Gerberit (annoying) toilet system which came with the home. Finding parts for this European system has been a nightmare. When I contacted Geberit, I swear I was speaking with a car salesman. They kept telling me my system is so out of date (2005) and I need to order a new one as mine has no parts. WILL!! Will with Brothers solved all my issues. He brought me to the counter, surfed through some catalogs, found the parts I needed, ordered them, and walked me though the installation because all the instructions are in German. I tell ya, if Brothers EVER lost this employee, they would be out of business. I highly recommend this place, and I really appreciate their services. Cheers.

Ma
Review №37

I know absolutely nothing about plumbing and went in to pick up supplies needed to remodel a bathroom. Having a list I spoke with the counter staff who took me under their wings and guided me through the parts I wanted versus the parts that I truly needed. Everything purchased went in as explained and without problems, all the advise was as though they were in my house with me. Thank you Brothers Plumbing!! I will definitely be back for the next job!!

Ja
Review №38

To Max and Johnny, Thanks for the help on the toilet tank lid. It fits better than the old one (perfectly) Thanks again.

Je
Review №39

Needed to replace toilet water supply line. Brought in the old parts and they immediately took us to the area, grabbed the parts, and checked to make sure they would fit. They fit perfectly and we were able to replace them quickly! Great help!

La
Review №40

Went in for a faucet, and ended up adding some towel bars. cool place, really helpful guy made sure we had all the stuff to install and even walked me thru it.

Ch
Review №41

Excellent Customer Service. My Garbage Disposal stopped working and they helped me with identifying the problem, get me a new one and gave specific instructions on how to replace it.I was able to do it with confidence. My trip to them easily saved me $150.

Le
Review №42

Oh my gosh....this place is the best....Mike is the best. Helped me with a frustrating shower plumbing repair issue with such kindness!!

Za
Review №43

Super helpful cool guys but didnt have what I needed.

Lo
Review №44

I think I just met a magical being.I spent two days going to various other stores looking for a replacement valve for a kitchen faucet. I was about to give up and just buy a whole new faucet when I met the valve whisperer.There I am, waiting in line at Brothers, when up walks the valve whisperer... they gazed at me sagely over the thick rims of their bulging eyeglasses and croaked knowingly... What can I help you find. I show them the part that had befuddled armies of Sacramento area hardware associates... they mutter something about you dont see these very often any more, do you?, and lead me to a wall of about ten thousand almost indistinguishably similar parts... then immediately grab the correct match and hand it to me... no consulting a giant tome of plumbing... no googling... just up and grab it for me like they knew I was coming. Utter beauty.Im still riding that high.

Do
Review №45

If you cant find what you need at Lowes or Home Depot, come here for all your plumbing needs.I came right in and showed them what valves I had that needed replacing and they knew exactly what the part was.I was in and out within 10-15 mins.Easy and good customer service

Am
Review №46

Greatest customer service I have ever received! Benny at Home Depot on Folsom Blvd sent me here because the part was so old and HD didnt carry it. I walked in and showed the gentlemen the part I needed for my bath and he knew exactly what it was! I was in and out in less than 5 mins!

Ka
Review №47

They are very knowledgeable and helpful. Today they went above and beyond and helped us jump our truck. Thank you!!

Bi
Review №48

The best plumbing store whatever home depot and Lowes dont have it Brothers got it !!!

Da
Review №49

Pretty good selection of plumbing supplies, and they are open on Saturday.

Fl
Review №50

For your plumbing projects needs! Great help received everytime

Jo
Review №51

Most helpful, knowledgeable staff around. Renewed my faith in customer service.

Da
Review №52

Excellent service.. Knowledgeable staff.. Highly recommended!

Jo
Review №53

They hooked me up. Big box stores can’t compare to selection and customer service.

sa
Review №54

Excellent service.

Ma
Review №55

Best plumbing store in Sacramento, especially if you need parts for older fixtures the box stores dont service.

Ch
Review №56

Very helpful

wy
Review №57

When I do Google search for your business, it does NOT LET ME FIND AN OPTION FOR A WEB SITE FOR YOUR BUSINESS. I am trying to find a particular kitchen faucet but I can NOT find a web sit so I can search for what I want

Ti
Review №58

Very helpful & nice people, they had what I needed

tr
Review №59

They gave propt and freindly service.

Ch
Review №60

Went to Brothers in need of a high end faucet part, initially they were helpful and I had brought a part with me to identify. The faucets were over ten years old and were unmarked with a brand. After going though a catalog we found the part.Being an experienced remodeler I asked for the contractor price, they charged full retail for the items I bit the bullet and paid for the items because I had to make the repair and didnt have time to shop around more. After they ordered the parts I googled the parts maker and found out they were made in Italy but marketed in the U.S by a different company. I went to their web page an found out they offered a lifetime warranty on their faucets. (ROHL, great folks). called them and they fedexed me the parts for free.Brothers called me and left a voice mail that the parts were in. I went down and explained I did not need the parts and offered to pay a restocking charge.I presented it as hey I didnt know what brand they were or the makers policy on free parts, you guys couldnt identify the parts either until we looked it up, honest mistake Im just a consumer, you guys are plumbers and you didnt even know.I even offered to accept a store credit for some future plumbing needs. The owner said you own them. He said they would not do a refund or store credit or anything.They never said they were non refundable parts, did not have any signs that say no refunds , and they didnt put anything on my order or receipt that says nor refunds,Buyer beware when doing business with these guys. Theyve lost this customer.

Vi
Review №61

Great service, always has what you need

Te
Review №62

Very helpful and great customer service!

Da
Review №63

Great guys always helpful.

Ti
Review №64

Ask for Will. He will take care of you.

Ko
Review №65

Very helpful and knowledgeable!

An
Review №66

Poor customer service horribly unorganized incredibly dirty make sure you have a lot of time to spend since you wont get any help

Ph
Review №67

Courteous and knowledgeable service!

Ca
Review №68

Amazing selection.

Ke
Review №69

Help me for 45 minutes finding all adapters

Al
Review №70

Very good attention! I found the parts that werent in other stores.

Information
47 Photos
70 Comments
4.7 Rating
  • Address:8581 Kiefer Blvd, Sacramento, CA 95826, United States
  • Site:http://www.brosplumbing.com/
  • Phone:+1 916-381-3838
Categories
  • Bathroom supply store
  • Plumbing supply store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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