Found this shop through a Google search and scheduled an appointment due to their rating and reviews. Gotta say it was a GREAT find! Came in for an oil change on my BMW X5 and got a reasonable price compared to dealership. Also recommended changing air filter and cabin filter. Again reasonable price. Shop rate is very competitive! Didn’t have the cabin filter in stock but said they could order it and have it delivered the next day. Came back today and took maybe 15 minutes for them to install. Jeff is a funny guy and very up front. Great customer service! Highly recommend this shop. Ruby is the “shop” pet. Sweet pup!

Seriously, I cannot rave about this place enough! I’m so thankful I found them. I’ve been here twice but my experience today is what prompted this review. I had an issue with my car which caused it to shake and my check engine light came on. I was too afraid to drive it all the way to the dealership, so I called my warranty company and they directed me to a local authorized BMW mechanic. So I went, they gave me a quote for almost a grand and told me my warranty would not cover what I needed. Something in my soul told me to call Rowlett Motorwerks and have them check it. I called and spoke with Jeff, who is awesome to work with, by the way, and he told me to bring it in (still local to me) and he’ll run a diagnostic free of charge. Long story short- he told me what was wrong, kept my car overnight and I had it back the next afternoon. A total breeze. On top of that, the cost was HUNDREDS cheaper than the other “authorized” shop. I am so thankful to Jeff and the rest of the guys there. They were all very nice, patient and kind and didn’t judge me on my lack of car knowledge. 10/10 would highly recommend. I’ll definitely continue coming back here.

I have been working with these guys for close to a year now and every time I go there, I get premium service. Their level of professionalism is compared to none. Big shoutout to Jeff and the team.

Auto Shop NightmareFirst, I went in and told Jeff I need an oil change on three vehicles, I should have known something was not right by the way his eyes lite up. I told him I been using the dealer cause the neighborhood repair shops kept trying to rip me off with the “You have a leak”. I told him I do not have a leak! I stop going to German Auto works on Buckingham and Plano road because of that, also FT Auto because of that and the fact that when I took my vehicle in, I left with something wrong that was not wrong when I brought it in” Mechanics padding the ticket”.I picked my cars up and the first thing out of his mouth was “you have a leak; I know you said you didn’t have a leak, but you do” really?! Now I smell oil where I did not before, and my pretty new driveway has oil stains on it that I did not have before because I did not have a leak! I paid a little over $1000.00 with three oil changes and transmission mounts replacement. Now my shocks bounce all the way home.” That I did not have before, I have two oil leaks that I did not have before, all while trying to pad the ticket! Trying to get another $1000.00 out of me. Well, I now must spend that money to get those things fixed but it will not be there! This shop is about to be put on blast on Instagram, Facebook, The Consumer Protection Agency, The Better Business Bureau. And I might get an Attorney for Fraud! Trying to support the neighborhood shop and save a few bucks during this Pandemic and got screwed!! It is dealer from here on out for me! BEWARE!

These gentlemen are very professional and polite. Never met mechanics who also are so friendly. We had trouble fitting my after market front lip to my bmw m4 at not fault of theirs. After 2 hours the guy had it looking amazing. They didnt even charge me so I tipped the guy! I drove 30 miles and I live around all kinds of shops. I only trust these guys!

Performed work flawlessly, car runs great. Will go back for other repairs.

Great auto repair professionals. Keith and his team do a remarkable job. Fast, predictable and most important-honest!

Jeff, Keith, & entire tech staff are patient and accommodating, w/superior engine knowledge. They made it seamless to file my CarMax auto warranty claim & get rental car.

These guys are the best! My BMW X5 was in trouble when I found them. They did major repairs including a leak on the back of the engine, and other preventative maintenance that would need attention in the very near future. They went over and above to trace a wiring issue that seemed to have no answer. My car runs better than ever and I can’t give them a review high enough for all their work. I will refer them to all my friends and family and no other shop will ever work on my BMW! Thanks Jeff!!

Really good guys! They do awesome work and pricing is unbeatable! So if you want your european car well taken care of come here! Thanks again ill see yall after 5000mi!!!

This is the best shop Ive ever used and will always be my first choice. HIGHLY RECOMMENDED. Jeff and his team are the best.

Best detailing in the state of TEXAS. The prices are very reasonable and the service is outstanding. I rate this place 10 out of 10

GREAT Service and GREAT staff! Everyone was professional and courteous. I thought I needed a tune-up but they refused to let me spend the money without diagnosing the issue to make sure. Turns out I didnt need a tune-up after all but I did need some basic maintenance. This shop is good for women who do not know much about cars. The guys are patient and take time to explain exactly what needs to be done.

Jeff and team are excellent! As a woman, I have been taken advantage of at other mechanic shops around the metroplex. Not the case with Rowlett Motorwerks! It’s a bit of a drive from Flower Mound but it’s worth it to take my car to a mechanic that I can trust!

Ive lived all over the world in my 15 years of military service and these folks are Customer Service at its finest! Im new to the Rowlett area and needed a place work on our BMW X5. I called to ask if I needed an appointment for an oil change and as soon as I spoke to Keith I already knew I was coming here. Just by the way everyone talks to you here is enough for them to get my future business. They are truly genuine and passionate with everything that they do. If you need a place to work on any vehicle, do yourself a favor and come here! You wont be disappointed.

I cant say enough about Jeff and the mechanics at this shop. I went in expecting to pay a lot more and thought I had diagnosed the problem myself. They explained what my car needed and also found some other issues, but stressed the work didnt need to be completed immediately. When they told me the price, I thought it was just for the one repair, but it was for everything! The work was completed in less time than promised and I am very pleased. This is an honest, caring service facility. If you have a European car that you love--youve found the shop to trust.

Always exceeds our expectations... wouldnt think about going anywhere else now that we found these guys...do yourself a favor..take your car to the best car doctors around..and be sure to give ruby, the shop puppers, a good petting ☺

Clean shop, friendly staff. Spoke to the owner and he was upfront and honest. Brought car for a small job. So far to my satisfaction. Will bring future business.

Really great people and 110% will do you amazing! Im from bama and i would gladly bring my car back here!

Outstanding service! I am very particular about who touched my GL550 and they went above and beyond my already high expectations. Vehicle was returned clean and worked perfectly! Communication was excellent and price was way below dealer cost, and they used factory parts. Highly recommend Rowlett Mororwerks for any Mercedes needs. First class independent dealer that still knows service and value go hand in hand.

Great work and fair prices

Jeff has been my Service Advisor for several years. He is very honest and has great integrity. I completely trust him to service all four of the vehicles in my family. Even though I have to travel a bit farther to have my vehicles serviced, it is worth the drive to take them to Rowlett Motorwerks!

Rowlett Motorwerks will always have my business. Professional, Friendly, and fair pricing. They handled my car from towing to completion of my repairs in a very timely matter! Everything from rebuilds to you luxury daily driver. Ask for Jeff! They also do full details so you can take home a clean car!

Definitely recommend ! If you’re in Rowlett or anywhere in the DFW area.. Please consider these guys. Jeff was cool and very professional. Fixed my car in a decent time, for HALF the price compared to a lot of other shops in the area were asking for ! Will most definitely bring my cars and my family cars there . Hard to find good and honest but also COOL mechanics nowadays !

Jeff at Rowlett Motorwerks was great! My Volkswagen needed immediate attention for an upcoming trip to the mountains where it was snowing and my heater core wasn’t working. With pick up and drop off service my car was ready in less that 24 hrs!!! You guys are awesome! 👍🏼

These guys know exactly what they are doing!!! I brought a car in for overheating and they figured out the problem very quickly! Jeff and Keith were very helpful at explaining to me what was the cause of the problem was! They are an excellent shop and I will be bringing my vehicle’s back to them for any issues I have in the future!

Good honest people and fair prices for jobs done well. We use them for all of our cars! You wont regret giving them a try!

Jerry was very helpful when I needed my son’s Jeep repaired. He explained the issue in a way I could understand. This is a great place for car repairs!

Jeff and his team was very professional, knowledgeable and used Mercedes products on my service. I was out timely and the atmosphere was clean and comfortable. Thanks Jeff!

Wonderful business ... GREAT Staff .. I will definitely be back.

Excellent professional quality work at very reasonable costs on my vintage Mercedes W126. I’m thankful to have finally found some good, honest and experienced experts to do business with. Thanks again for all the good work you’ve done.

I think I’ve found a new home for my BMW. Great service! Made a friend too! (Photo)

Great mechanics great services

Very nice people

Very professional and know what there doing I have a Audi Q7 I was taking it to Kwik Kar Lube to get a oil change I had purchased a Groupon coupon for one I brought my car in to get a light bulb replaced i was inquiring about a cost of oil change to compare they not only gave me more knowledge on my car but I decided to cancel my Groupon and let them do my oil change no knock on krik Kar Lube it was just a better choice because they deal with foreign cars daily and have more knowledge I will definitely be a lifetime member and refer family and friends if you have a foreign car these aguys are the way to go and treat you like family also so glad I found them

It was the best experience Ive every had great customer service and also very friendly

Staff are experienced and courteous. It’s so hard to find dependable foreign car service. Glad you’re here!

Great place to bring your hot rod, Keith is a great mechanic and his work is quality, Jeff is awesome with and a straight shooter with everyone! They have my business.

Jeff and the team went above and beyond the quoted work and did not charge me extra. Im definitely planning to keep using them for work on my 2010 Bmw 135i.

It was refreshing to do business wit Rowlett Motorworks!When I found I needed major repairs done on my 2004 Buick Century cooling system, I found Rowlett Motorworks to be thorough in analyzing my problems and did not quote replacement parts if they were not needed to get my car running great and back on the road again!They kept me informed of their progress.They used quality parts.They were quick.They were very reasonable when compared to the quotes I received from other near by repair centers.The next time my car needs repair, Rowlett Motorworks will have my business!

I Did not think it was possible, to find a good natured & HONEST mechanic. But I have!, My Lexus has a new Dr. in town 💛I’ll let you know, when you can touch up the paint on my car.Thank you for everything,Lo-

Reasonable, reliable and extremely friendly. Been in the business for a long time and knows what he is doing.

I love this place good people great work and prices

Really nice service