We took our son to look for a new mattress for his birthday, after having already visited several other mattress stores and big box stores in Rome. We were given excellent help and a great amount of patience as he chose a mattress. We got an outstanding deal on a top-of-the-line mattress, along with very reasonably priced sheets. Excellent service and prices.

I love this place! I bought a high quality matress at an unbeatable price.

Great experience buying a memory foam mattress. Brady was great to work with and very knowledgeable! Would definitely recommend!

Great experience and price! First new mattress purchase for us and we couldn’t be more excited. This staff treats you well and makes sure that you are educated and satisfied. They also let you know just how much they appreciate your business. Would highly recommend!

I’d first like to thank Kelly for giving me the opportunity in being a part of the team. This isn’t your typical salesperson relying on a sale, I’m here to EARN it. I’m also here to help interpret to our latin community. Nothing beats the Big Mattress Outlet’s prices, NOTHING. It’s such great quality, I even bought myself my very own mattress! One of the very first adulting things I’ve ever done! & not only are the prices great, but the people at the BMO are impressively genuine great people. We take everyone in consideration & will do our very best to give you the satisfaction you desire!

Who would have thought someone could get this excited over a new mattress set! So, this might be lengthy.. but this review should hit every single point on why you would want to do business with Big Mattress Outlet in Rome, GA. After Christmas, my husband and I set out to find a new mattress. We knew exactly where we were going. We arrived to find that that particular store was closed and hadnt updated their Google hours for that particular day. It lead us to pulling over and googling other mattress stores in the area. We came across Big Mattress Outlet on Google and being a Brand Manager of a National/International Brand, I was SHOCKED to find this store has 5-star reviews (unheard of). I showed my husband (He didnt care. He just wanted me to make a decision and get on with it). However, because of all their amazing reviews, I entered the store without a care in the world, eager to find out why and how they had earned 5-stars and Best of Rome in the Mattress category, a number of years in a row. It wasnt long after we entered that we encountered Brady and understood completely why this store was top-rated. He was so informative and showed us exactly the kind of mattresses we were looking for. He touched on every single important aspect. He also allowed my husband and I the space and alone time to test and discuss and didnt stay right under our feet, which was most appreciated. We decided to go with a Stearns and Foster Estate Plush PT (King). I was delighted to find that their price was 50% off the MSRP for this mattress set. Our first night sleeping in our new bed: I have never in all my life slept so good! I questioned taking a personal day from work thr following morning so that I could just stay in the bed for the whole day (We were sleep number owners for years and I only wish we had visited this store much sooner)! Additionally, Big Mattress Outlet is a retailer for CarbonCool OmniPhase! We have the Sleep Tite Five 5ided Mattress Protector and its like none other. Once we laid on the OmniPhase pillows in the store, we couldnt get them off our minds and we quickly returned to purchase a couple. Their prices on these are also amazing, especially in comparison for what all the online stores are selling them for. Theyre for sale at twice the price online! Again, theyre an outlet. However, their mattresses are TOP OF THE LINE! I also had the joy of meeting Kelly, the owner of Big Mattress Outlet. She and Brady are such a joy to do business with. From the moment you walk in the door, you will be treated as if theyve known you your entire life and youll leave with THE MATTRESS SET OF YOUR DREAMS, FOR HALF THE PRICE of ANYWHERE ELSE! Thats a fact!!!!! Dont hesitate to do business with these amazing people. Its a rarity to find a family-owned, small business, to this caliber. We are customers for life. And now our kids are hounding us to get new mattress sets because they say Ours arent at comfy as yours Mama! (Their mattresses were purchased elsewhere).

Extremely helpful & great prices! We were in and out within a hour & purchased a bed! They were able to do same day delivery on a Saturday, which was great considering we were in NEED of a bed! I would recommend this place to anybody in search of a new bed! Unbeatable prices and wonderful people.

4th time using this place and are always well taken care of .great products and friendly staff.

Brady T at the Big Mattress Outlet was very helpful and professional. Will be using them as our main mattress retailer!Check them out!

My husband and I went shopping for beds and had the best experience! The staff was wonderful and very helpful. So we definitely got three beds at a great price!

A great experience...not overlo as ded with technical jargon until you find the ccx few your interested in! The professionalism steps in making your choice easy. Went to 5 stores, so thankful we found this establishment! And not pushy no up selling just easy!

Me and my family got there at 6 and Kelly was just about to close but we was more then welcome to come right on in and look me and my husband ended up getting our king size mattress and great financing due to the information giving by the good spirited Kelly we will be back to get pillows we also purchased 2 mattress covers all and all the service was great need a mattress, pillows or some sheets please go see Kelly its worth it...Thank u so much......Buyers Mia & Chris

Love this place. Very knowledgeable and very kind employees. Will go again

Very friendly staff. Very knowledgeable about beds and Mattresses. Didnt feel pressured in buying anything. If I need to buy a bed in the future I would 100% come back here.

Purchased 2 mattresses and box springs within the span of a week, with the help of Brady and Kelly. Very helpful and great customer service!

Great experience! Had exactly what I wanted at an amazing price. So glad we didn’t waste our time and money at a chain store that’s only focused on making commission! Absolutely go here when you need a new mattress—no other stores prices can compare!

Look its a mattress place. It is what it is. The guys are helpful I was in and out in less than literally 10 minutes!

This is amazing place to purchase a mattress! Staff are wonderful and so much help. They don’t push a purchase on you and they will let you look around without trying to get you to purchase before you leave. They are very helpful with all questions you have about what you are purchasing. I wasn’t expecting to purchase today but did because their mattresses are very affordable and great quality. Tons to choose from. Will definitely be back again and will send all my friends their way!

This is such a great business! We just bought a new mattress for my daughter last week, this is the second purchase we have made from there. They are so knowledgeable about all of their product line. It is so nice to go into a business where they are not aggressively pushing the most expensive product or accessory. They have an excellent selection of products. Delivery is prompt, courteous and efficient. Thank you all so much!

This is a great place for all your bedding needs we have always got our beds from here they are the best.

Kelly, the owner, was fantastic help. She is very knowledgeable and was able to meet all of our needs. The prices and quality of the mattresses are great! She also gave a military discount for our accessories that were purchased in addition to the bed and box spring. Highly recommend The Big Mattress Outlet for your mattress needs!

The staff was absolutely amazing in helping me and my wife find an awesome mattress and pillow that we simply love. If you want a GREAT DEAL AND AWESOME PRICES stop by and see them!!! I promise you won’t be disappointed!!!!!

Brady has been so helpful in picking out a mattress. Weve been here multiple times the past few days looking at different options. He never once was pushy & let us take the time we needed to find exactly what we wanted. He definitely went above & beyond in my opinion. I highly recommend him 🙂

Shopping local is the American way! Kelly has a fantastic store with great inventory to satisfy the customer. Brady and Kelly offer expert advice and friendly service!!!

Great place to buy a mattress! The staff was very helpful. He gave me several options in my price range. He answered any questions and gave me space to make a decision. I will definitely be using again for future mattress purchases.

Definitely a must place to go to for getting a good deal on top name brand mattress and very friendly and nonpressured staff will definitely be back fir future purchaces

Excellent service... We found what we want and at a good price. Im impressed.

Best and friendliness people you could ask to meet. Very quick service with a smile. Loved it so much.

The sales lady was very knowledgeable and helpful. We came in not knowing what exactly we wanted and she helped us narrow down our choices and was extremely kind to our children! Great service and friendly!

We had been looking for a new mattress for several weeks, decided to check this place out, found exactly what we were looking for and in our price range! Brady was very helpful and friendly, not the pushy sales person we had encountered in some of the other stores. definitely recommend!!! ❤️

If your looking for a Mattress then Brady is the man to help you. Hes very helpful & knowledgeable. Never once did we feel pressured in purchasing anything. I definitely recommend him.

Great customer service and prices cannot be matched. We will definitely do business with them again! Well worth the drive!!!

We dealt with a great salesman named Brady. He was there to answer all our questions. He didnt pressure us, walked away and was still close by and available for my other questions. They were completely honest with us about what we were going to purchase and helped us save a good bit of money. After shopping around at many mattress stores they made this such a breeze, I couldnt believe the sale was finalized so quickly. The owner was helpful but standing over her salesman but was also ready to truthfully answer any questions I had. I would recommend to anyone who is looking for a great new, brand name mattress deal. I compared prices on my phone while in their store. They truly want you to have the best deal and best experience. Thanks so much for the great customer service. Cant wait for delivery.

Just moved from Utah and needed a mattress and bed frame ASAP. I went to 3 different places and Big Mattress Outlet had everything I needed for the best price. Brady was a great help! Great atmosphere(:

Excellent service, knowledgeable, fast delivery. I came in and found the mattress of my dreams. Its perfect for both me and my husband. We got excellent pillows here too! No more neck pain! I highly recommend this business.

Great Place with Great Prices. Kelly was such a great help in picking the perfect mattress to fit our needs. Would definitely recommend Big Mattress Outlet in Rome Ga!

The employee was very knowledgeable and very friendly. This is the second time buying from here and they have great prices. Will definitely be a continued shopper.

Best Mattress store in Rome Area. Customer Service is knowledgable, friendly and informative. Would not buy anywhere else. This is my fifth purchase from this store. Great place to buy from. Thank you Brady and Kelly. You two are the best.

Great people. Easy to deal with. Tell you everything upfront. No surprises. Would recommend coming here first if you are looking to get a new mattres.

Awesome customer service and great prices! Brady was knowledgeable and helpful without being pushy. We will definitely be back next time we need a mattress.

My wife and I had a great experience. The owner is very knowledgeable. We purchased a mattress and box springs for guest bedroom. We where also looking to replace our pillows and owner recommended pillows that he uses and they are great.

I just purchased a quality mattress set at a close out price!! The store manager, Brady, was very knowledgeable and helpful. I will definitely shop here again!

I highly recommend visiting this business if you are in the market for a new mattress. Exceptional staff who aren’t pushy and are happy to help you if you need it. Brady was very helpful and knowledgeable. It also didn’t hurt that their prices were UNBEATABLE, extremely affordable, & not to mention they sale top-quality, name brand mattresses. Their customer service is unmatched, especially when compared to the other local mattress businesses. Our experience was nothing short of phenomenal. Big Mattress Outlet has earned themselves a life-long customer from the Price’s.

Had an awesome experience. Everyone was very nice and helpful. Will definitely buy here again. Brady helped us pick the perfect mattresses.

I highly recommend the Big Mattress Outlet regardless of what type mattress you are looking for. They have a very wide selection. The Customer Service could not have been better. They were patient with us as we tried out multiple sets and were more interested in making sure our expectations regarding value and price range were met versus just trying to sell a higher priced set. We couldnt be more pleased with our purchase.

Highly recommend!

Very helpful and patient. They also gave a great deal! It was no hassle bringing my 3 year old twins in here while trying to find a mattress. Great experience all together.

I absolutely love my mattress. I’d highly recommend doing business here. The sales associate was really helpful and polite with me and I got a great deal. 10/10 recommendation!!

I highly recommend The Big Mattress Outlet. This is not my first purchase here and Im sure Ill be coming back again. Brady is so knowledgeable and helpful. All of them are so pleasant, they make you feel so comfortable. They dont try to push you to buy but are there to help you figure out just what you need. Wonderful people, great prices and a great place to shop.

I recently purchased a mattress from them. There are no words to describe the outstanding customer service I received. Kelly is absolutely amazing and went above and beyond my expectations. I would highly recommend them to anyone. Thank you all for all you do and helping us sleep better at night.-Johnathan Evans

We were looking to buy a good mattress at a reasonable price. They were very helpful helping us find one to fit our needs. Would definitely recommend people to buy from here and they have great prices and deals.

Extremely impressed with selection and the personal service we received. I recommend this business to purchase your next mattress. You won’t regret it. The pillows are awesome too. Can’t wait for our delivery. Thanks so much !

My experience at Big Mattress Outlet was outstanding! Brady was very helpful with helping us pick out the right mattress for us. The sheet sets are amazing as well and the prices are even better! We will definitely be back!

Best prices in town, dont buy untill you check them out 1st!

Very courteous and knowledgeable sales people. There’s a reason they were voted Best of Rome this past year. They have an excellent selection and offer delivery and removal of your old mattress. Kelly helped me on my most recent visit and I couldn’t have asked for better service.

Great selection of mattresses from value priced for our guest bedroom to a luxury product for our master bedroom. Brady was very knowledgeable. He answered questions for hours as we narrowed it down until we found the perfect mattresses. Great products, great customer service and great prices. Couldn’t recommend them more highly.

Was extremely pleased with the store and the manager, Brady. He was extremely helpful in helping me find exactly what I was looking for. I looked all over Rome for a mattress and could not find one of good quality also for a decent price until I went here. Would definitely recommend them to anyone looking!

This is the only place I shop for my beds, great prices, great quality, staff is very polite and professional 5 out of 5 recommend.

If I could give more than 5 stars I totally would. Seriously. My friend Damon recommended them to me via Facebook. The owner reached out to me, asked me what I was looking for and told me to call the Rome location and ask for Brady because he would be expecting my call. I did just that. Brady was knowledgeable, super helpful, and gave me an awesome deal on two twin mattress sets, including delivery. Even though they are further away than a local store they STILL beat their prices!! I am very, very pleased and will be a loyal customer for the rest of my life. We will be back for new mattresses for the rest of my family, too. And I will happily tell everyone I know to shop there!!

My family and I went here to purchase a mattress for my brother last week. Super kind staff, very knowledgable and helpful for people who know nothing about mattresses (my family), and not pushy at all! They recommended mattresses and helped find the best option for us. Great mattress, great price, and awesome customer service!

Friendly service and great selection! Enjoying the new adjustable bed!

Brady was a great help with our new mattress.Came in picked a bed out and was done fast.

I highly recommend this place to purchase any mattress, or pillow. No pushy sales nothing but honesty. I went there looking for low profile box spring for my kids bed and ended up buying that plus a new mattress for myself and a pillow to go with it. Very pleased with the customer service that was given to me and the time and patience spent with me. Thank you guys for all your help I will be back.

Thanks, to Brady and Kelly to accommodate us, and gave time to look around and test all the mattresses, we just bought our pillow and sheet, we just bought a new bed in there outlet today and it will delivered Saturday! Brady and Kelly gave us a good reasonable price to the bed, pillow and sheet. Looking forward to there delivery bed that i order today. Why not drop-by to there outlet and take time to look around and test those mattresses and see how will adopt those mattresses to your body.Very much recommendedFr: Letty

Everyone was polite, and worked with me to find something that worked with how I sleep. our salesman was Brady and he was very informative. Super awesome.

Kelly was very knowledgeable and helpful in the purchase of our new mattress!! Excellent prices also!! Go see her today for your new mattress!!!

We had a great experience. Theyre very knowledgeable and they arent pushy. We will definitely go there again and highly recommend this place to anyone needing a new mattress! We have had ours for a month and we love it!! 💖

That Brady guy knows his stuff! Everyone was polite and professional. Highly recommend.

Amazing prices, wonderful customer service and quick delivery!! Didn’t know about this place and was going to travel to Atlanta. So thankful I found them and was able to stay local!!

This is the best place to buy mattresses! We just bought 2 for our children and 1 set for my husband and I! Friendly service and great atmosphere! Kelly is so sweet and very accommodating!!

I highly recommend The Big Mattress Outlet. This is not my first purchase here and Im sure Ill be coming back again. They are very friendly, easy to get along with and great prices! Thanks so much Big Mattress Outlet! :)

We had a wonderful experience, great environment, very helpful and nice, super good prices. Will definitely be back in the future!

This will be our 3rd purchase here and will definitely be back for any future purchases. Staff has ALWAYS been very helpful, highly recommend!!!!

Excellent experience here! We got a great deal on a king Serta I-Comfort mattress. No pushy sales people. Only honest information and we were shown all our options. We are so happy! We will be back!

I came all the way from Alabama to pick up a mattres. Friendly and extremely helpful. It was well worth the trip. Great selection and best deals.

Awesome! I was so happy with my first purchase here a few years back, that I thought of no other place to go! The prices are unbeatable! The sales agents have both been super friendly, knowledgeable and desirous to find the perfect fit! I wouldn’t consider going anywhere else! Thanks big mattress outlet! I will be back for any future needs!

Exceptional customer service! Something you dont find much of anymore. Friendly and knowledgeable people...so helpful. We were looking for a king size mattress just wasnt sure what kind. Prices were great and we ended up with a mattress, sheets, pillow, and mattress cover. So pleased with the entire experience. I would highly recommend to everyone to shop here.

Great customer service and products.

This place has great customer service! We told them about our sleep issues and they helped us find a mattress the feels perfect! Great pricing and very friendly! Thanks guys!

Have brought several mattresses from them and their prices never disappoint! Customer service is phenomenal too! Highly recommend checking them out before anyone else in Rome!

Helpful peaceful environment had all what I was looking for an answered all questions about three mattresses I would recommend people to go to this place for sure

Excellent customer service! Kelly went above and beyond to make sure we found the perfect mattress. We have done business here in the past and always receive excellent service!

Lovely experience. We had all questions answered and were able to have the merchandise delivered at our convenience. They will even take away our old mattress. That is very important to us. Very friendly and courteous people.

I honestly did not want to shop for a mattress! Brady was very nice and not a pushy salesman at all. We had a very pleasant shopping experience and love our new mattress! The prices can’t be beat!

Great service! Such a nice atmosphere. Very helpful, honest, and knowledgeable.

Thanks for making buying a mattress so easy. Brady was so nice and very informative about the styles and affordability. We will definitely buy again and recommend our friends and family.

Visited the mattress outlet today looking for a new mattress and base. Brady was extremely helpful and we were in and out in a jiffy! Thank you Mattress Outlet!

I went today and bought 2 mattress sets and they are great. The employees are all super nice and helpful and you get the best deal in town here!!! Ill be doing all my future business here for when I need any bedding stuff!

Great service, awesome customer service, lots of options to pick from and great pricing would definitely recommend and would come back to buy again

Brady was freaking awesome. Will definitely buy from him again!

Wonderful experience here! Great service and selection.. we will be back and highly recommend. :)

Brady did a fantastic job helping us find the perfect mattress for our daughter. Excellent experience with excellent customer service! I highly recommend!

I just recently visited the Rome, GA store and purchased two twin size mattresses. The salesman was awesome. He was the only one there at the time and he had customers coming in one right after the other. He actually waited on all of us and made us all feel that we had his individual attention. He was very pleasant and knowledgeable and very good at multitasking. The prices were very reasonable. The store was very clean and organized and very well stocked. I give the store and the salesman a 5 star.

Wow. We love this place. The sales staff gave us space to talk and compare mattresses but was handy when we had a question. Price was really good, too!

I have visited this store so many times over the last two months to keep buying more. Brady, Joe, and Kelly are so welcoming and kind. It feels like family when I walk in and they are great at giving us the best advice on everything from mattresses, sheets, pillows and even beds. I would NEVER buy any bedding needs anywhere else EVER. I LOVE THIS PLACE AND THE FAMILY.

Best deals on quality matresses here. The service is always top notch on top of that.

Thanks to Kelly and Brady for explaining a matresses and adjustable split king, we gave us more practical information and real the differences of those mattresses for the bed. I em thankful for there time, while we try out a few mattresses in there outlet. I appreciate the informative things the differences and the branded. They gave us a reasonable price! It’s very much recommended in my behalf, why not drop-by and try out those mattresses so you can feel the differences. Looking forward for there delivery of our bed. Thanks!Fr: Clyde

Our experience was impeccable. Our sales rep Brady was superior in his knowledge and help choosing just the right mattress for us and our home. The entire experience from a very warm welcome to a calm and informative payment process was the best. Totally recommend for all your mattress and accessory needs.We cannot wait to have the best night of sleep with our new mattress from Big Mattress Outlet!

Was able to go in and quickly find a mattress. Brady and Kelly were a great help, can’t wait to sleep on my new mattresses.

Weve been looking at mattresses for over 6 months, been to numerous stores. This was the first store we went to almost 6 months ago and the last store we came back to!! If your looking for affordable and a store that treats you like they really care, this is the place! Kelly spent a lot of time making sure we got exactly what we wanted/needed! Also the prices are amazing, especially Black Friday deals!! I would recommend if youve shopped around to go visit Kelly before making your final decision!! Remember buying a mattress is an investment, you spend at least 30 years over a lifetime in bed, so get exactly what you want/need by talking to the very knowledgeable owner Kelly, you wont be dissatisfied! Thanks again for helping me finally get a good nights sleep!!😴😴😴