I have always dreaded trading or buying a car. Alex made this experience way more pleasant!!! We are absolutely excited about our new car and could not be any more happier!!! Brandon was absolutely amazing and so courteous with finalizing our deal and so patient with us as we ask millions of questions. Never once did he act aggravated, or seemed disturbed about our questions. He answered with smile and just seemed so genuinely happy we asked or happy he was able to answer them all!!! Thanks for having 2 amazing men who seem to genuinely love what they do and happy to be there!!! We absolutely love our car and when my son is ready for one we will definitely be coming back 100 percent!!!! Again Thanks hope everyone has amazing weekend!!!!

They took great care of me! I had a used car that I purchased for my teenage son, and I wanted to make sure it was safe for him. Becky took the time to explain everything very clearly and to make sure I was comfortable with the work being done. As a mother, she knew that safety was my main concern, and she made sure they took care of all the work that needed to be done. The whole team did a great job with the repairs, and I feel confident with the car now. Thank you all so much!

Airbag replacement for Takata recall went fine. No issues as far as I can tell.I was disappointed by the repair department. My truck had a air bag service light on. When I called to set my appointment for the recall I asked if the dash light was related. The scheduling person said yes it probably was.After the replacement was completed I noticed that the light was still on. When I asked, the attendant said it was unrelated and I would have to schedule another appointment to get that checked.I would assume that a recall on the same component system would warrant a quick check. They seemed unconcerned in following up. At the very least, in thier best interest, they should have checked it and made a suggestion for repair if need be.I will look for another service department next time I need work completed.

We drove for three hours to see a particular truck that we had seen on the internet. We were greeted by a nice young man named Judd Baker. Judd was so kind and accommodating. He spent all afternoon letting us ask questions, test drive and explaining all paper work. He even stayed after hours to move our tonneau cover from our old truck to the new one for our return trip. He went above and beyond any salesman we have ever encountered. It the first time we EVER bought a vehicle on first sight. We were very impressed. We are very happy with the vehicle and the entire experience. We are in our 70s.

Excellent targeted service. Easy to schedule appointments. Clean and comfortable lounge if you choose to wait. I also enjoy the simple gesture of placing a plastic seat protector on my lovely leather seats and a paper cover over my floor covers. I keep my car clean and I appreciate the staff and their respectful actions.

Great job Riverside ! Michael Corntassel’s laid back personality and honesty was refreshing at a car dealership. The finance teams David was professional and expedient. We will definitely recommend this dealership!

We had the pleasure of working with Cory, and he did a fantastic job. He made buying a truck very easy and with no hassles. We came in to look and we’re gonna look around at other dealerships and after driving two trucks we decided on one that fit us perfectly. Save us from going to different dealerships.My husband and I would recommend this dealership and their staff to anyone who is interested in purchasing a new truck.Thank you again Cory for everything you did for us!

The entire process was easy thanks to the amazing staff. Everyone really listened and were very helpful. And that all seemed to enjoy their work and like working with people. A rare and wonderful thing to encounter!

I scheduled my first service appointment a week in advance, and since I would be at work during the time I switched cars with my wife and she drove it to the appointment. Upon arrival they told her I was no where in the schedule and they would “have to squeeze me in when they could”. All this after receiving confirmation emails and text alerts letting me know my appointment was confirmed.

Had some warranty work as well as an oil change and tire rotation, it was completed in the exact time they said it would be. Very courteous and knowledgeable! I will continue having my oil change at the Rome location on highway 411

This was a good car buying experience.I was treated fairly and very honestly.It was refreshing after some bad experiences I’ve had. My concerns about the vehicle were heard and frankly the price of the vehicle changed based on those.Riverside was great!

Absolutely the Best Chevrolet service center around, and its where we take our 2019 Chevy Trax and 2021 Chevy Spark for all our routine maintenance and service! These folks are friendly, helpful, knowledgeable, professional, and explain everything to you from your current service visit, to what will need to be serviced and or replaced on your upcoming service appointment(s) upon completion of the techs multi-point inspection!! Schedule all your service needs with Riverside Chevrolet-Buick-GMC today...you wont be disappointed!!!

Waited for two months for availability for service for factory windshield defect. When we took the car in, the communication between the service department and their glass contractor was poor, leaving our only car waiting until the following day to be repaired. Kudos to Emily in service and Al the driver for their great service, despite the situation.

Corey was very professional and easy to talk to. Any questions or concerns I had, he had the answers. TJ reached out to get me the best possible financing as well. I couldn’t have asked for a better experience to trade in and purchase a new vehicle. Thanks guys!

Corey Dowdy did an excellent job helping me find a car in my price range and with the payments I could accommodate. He was very friendly and made me feel comfortable. I had my children so he could accommodate most of my needs over the phone until it was time for me to come in. He was very time appropriate and I didn’t have to do much at all. Thank you!

Purchasing a new truck from Riverside Chevrolet of Rome was a good experience. They made it easy!Buying a new vehicle can be quite a time commitment, and the process is all too often filled with unnecessary frustrations. Ive experienced this on both sides of the deal; as a buyer, and as an internet sales manager at a dealership.Recently, I made a phone call to the Riverside Chevrolet around 9am on a Saturday, and by 2pm the same day, my new truck was sitting in my driveway. The sales rep, sales manager and finance manager I worked with were able to accomplish this while I spent my limited and valuable free time at home with my family. My time is important to me, and they respected that.

Had my 2017 Denali serviced on 10/26/21 and have been smelling burning oil since.I called on sat the 30th at 7:45 just to have a tech check for issues and was told that Michael was too busy to check for issues and that it would be 18 days before he could check, Said he might have spill some oil that was causing it!! just take a look I asked.. nope too busy!!Do not take your vehicle to riverside Gmc! Not to mention the amount of recalls that have added up because they keep putting them off and rescheduled ! Terrible service Dept!!

Judd was great! He worked with us and made the best deal! He’s got a great personality! He communicated with us promptly and was willing to do what was best for us. I would totally recommend Riverside Chevrolet to anyone - especially Judd!

Judd always goes above and beyond to take care of us. These guys are fair, professional, and make it a great pleasure to work with! Customers for life!!

Most of the process was done online with the help of Tanner. He was awesome to deal with. Everything was ready to go when we arrived at the dealership. The smoothest car buying process we have ever had with any dealer. First time we walked away feeling positive about buying a car. Thank yall.

The entire process was quick and so easy. I have never had an easier car deal. I flew in From Florida to purchase my truck. Corey was super helpful with setting everything up. He responded to texts quickly and was a joy to do business with. Once I arrived they had my truck ready to go and David in Finance got the paper work done very efficiently. Riverside has gained my confidence and respect and I will definitely make the trip up there if I am going to purchase another GM product. You guys are awesome!

These men are absolutely WONDERFUL to work with. They did everything they could to get me in my dream car. We were in and out in an adequate amount of time. I am beyond satisfied! Tj and Chris are phenomenal.

Awesome awesome awesome experience! Best dealership I have ever worked with. Salesperson was kind and hilarious. Finance manager was super nice. Highly recommend!

It was a very easy experience. They didnt pressure you into buying anything and I really appreciate that. My dealer was very informative (Tanner Tucker)

Judd Baker was awesome! He helped me with my first solo purchase of a 2021 Chevrolet Silverado 1500. The entire process was was easy and smooth. Thank you for helping me with my purchase!

Service always the best ever had at aDealership. When Keith was here, He wouldn’t take his truck anywhere else.Now that he is in heaven, I am carrying on his wish. Always helpful and this time I got a loaner and had lunch w/ my two grandsons in Rome. Waiting area spacious and can relax. Thank you for taking such good care of us and customer service outstanding when we arrived and if I had any questions.Thank you again.L. Lowery

Edwin was super Great. He called me with updates regularly, keep me posted with the needs of my car and the pricing. He was also concerned with fixing the safety issue with my car.Tks Edwin 😃

This dealership was the easiest one ever to deal with. We went knowing what we wanted to look at, so that helped. We also went in with all the things we thought we would need for trading in a vehicle, finance purposes, and credit-wise. We went prepared to buy even if we were not going to. Bradley Weeks was AMAZING to deal with. He is very knowledgeable, personable, and honest. He never once pushed for a sale and left everything up to us as far as what we wanted to do. In the end, we did get a vehicle. They gave us book value for the trade-in as well. The dealership itself was very clean as well. I would 100% recommend them to anyone, especially if you use Bradley! David in finance was amazing as well. He made the paper signing the easiest ever. I have never been so impressed with a dealership. I was floored that it was so quick and easy.Update: had my first service done on my vehicle and the service team is just as amazing!

My Acadia had some werrenty problems,all I had to do was drop it off and they had me a nice loner waiting for me. Very easy to deal with. Great customer service very friendly.

The buying process with Tanner (new car sales) & David (finance) was terrific! In a difficult new car environment because of COVID-19 and chip shortages, they were able to put us in a new car for a terrific price and allowed top dollar on our trade-in! In every way, from price to interest rates, the dealership went above and beyond. And as a veteran - they took especially good care of us. Thanks so much!!

Corey was very knowledgeable about the cars on the lot and showed me the ones in my price range. He was even brave enough to test drive a couple of the cars with me. He didnt try to sell me a car I couldnt afford. And he explained the whole buying process to me.The best car buying experience I think Ive ever had.

I had a great experience with Riverside Chevrolet, they worked with me and got me in the truck I wanted. Would recommend anyone to go here to get a vehicle.

I have been very pleased with the dealership until Monday. My emission light came on my GMC Canyon which I purchased there. I also bought an extended warranty. I called service to have them check the system. They said it would be Sept 28 before they could see my truck and recommended I go to the Buick dealership.

I had a great experience, Karla went beyond the call of duty. When I called her , she wasted no time helping me purchase a great car. Karla, KEEP UP THE GREAT CUSTOMER SERVICE. The atmosphere at the dealership was top notch friendly service. I have a great vehicle now. Keep up the great service. If you want a great deal go to Riverside Chevrolet Buick in Rome , Geogia!!!!!!

My tire was going flat and I stopped in just before my car was unable to be driven any farther. They were super nice! Even though they didn’t have the tire in stock, they put on my spare for me

Excellent customer service, in the service department! Hard to find these days. We are grateful!

Corey Dowdy, my salesman was awesome! He answered all of my questions and stayed in touch with me on the status of my truck delivery, as I bought my Chevrolet Silverado 2500 HD LT sight unseen. I was able to do so because Corey had me to come drive a GMC model that closest resembled the truck that I found online.Financing was easy. It only took about 5 minutes to run my credit application. The young man in the finance office, I cannot remember his name, knows and preforms his job well.All in all this was a great truck buying experience and I will definitely refer customers in the future.Betty Z.

Had a great experience with the purchase of my jeep. Andy Cantrell was very informative about the car and very fast in getting my price and we didnt have to wait for the paperwork in and out in an hour.this makes the 28th car we have purchased at riverside would highly recommend them if you need a car.they have always been willing to work with on price.over all very satisfied with my Jeep I give them 5 stars.

Kept my truck a week ( but called wanting me to trade it in on a new truck). After a week they then called and said it would be 2-3 more weeks before the could get it fixed!! I love my truck!! So I went and got it - that is NO way to do business! I will never use them again and I will not recommend no one else to use them!

APPOINTMENT TIME WAS HONORED AS SCHEDULED AND WAIT TIME WAS NOT LONG AT ALL....AND FINALLY, THE COST WAS VERY REASONABLE.....AWESOME SERVICE AND OUR ADVISOR, REBECCA AMOS, IS PROFESSIONAL AND COOL😃!

I have done business with Riverside Buick, Chevrolet for about 3-4 years. I have always dealt with Alex Thomas, and will refer him to anyone. I have never had any issues with anyone there everyone is so friendly.

I was blessed to have found a new GMC Yukon available at their lot. These boys hopped right on it, got that paperwork together quickly! I’ve never been in and out of the dealership any faster with my new Yukon!

Being a single mommy on a tighter income, its hard finding a GOOD and SAFE vehicle that you want to have your precious toddler ride in. I knew about what I wanted but left much happier with what I got and all of the extras I didnt know to even ask for. Chris Blake did an excellent job listening to my needs and trying to stay as close as possible with my budget. I am now in a beautiful vehicle that my almost 2 year old can sit in a back seat and not be in the passenger seat in front. That is an amazing feeling to gain some safety for her! Highly recommend!!

I took my 2011 Cadillac DTS Platinum in for a check up because I had bought it from a dealer in another state and I wanted everything working properly. It only had 27,911 miles on it. I have always relied on Riverside to maintain my car since 2008 when I ordered a brand new Cadillac DTS online. I drove it until March of 2021, my husband traded it in on a Lincoln reserve which I do not like. It’s sitting in the garage. Cathy and her crew kept my ‘08 in top condition, I hope Becky can do the same with my 2011!

The guys at Riverside we’re all simply amazing. The entire process was easy and smooth; starting from the willingness to meet your needs to the honesty. Judd was so easy to talk to and attended to all my concerns. Thanks for helping me with my purchase! Much appreciation!

Karla was so Easy to work with. Straight forward honest and fast! By far the best we have dealt with on the purchase of a new vehicle!

Edwin was professional and cordial and kept me informed throughout the day on the status of my truck. The two shuttle drivers were also cordial and efficient

Karla was awesome in helping my business partner and me with our new company trucks! Process was smooth and quick! Finance didnt waste any time and Karla made sure we were satisfied! Thank you Karla! We will definitely be purchasing more vehicle for our fleet from here!

Judd Baker was extremely helpful in getting my family a car that met and exceeded our needs and expectations! Exceptional service!!

The vehicle was ready; however, there was not explanation of anything and no offer to pair phones or explain the vehicle! Bought truck online and was never shown truck until after papers were signed. I did ask to see truck but was ignored.

The service folks are extremely knowledgeable and helpful. And always have a smile which is contagious. I can’t wait to buy another vehicle from you guys

Judd Baker listened to what I wanted and needed in regards to my future vehicle. He delivered! Thank you for all your hard work and making me the proud Happy Buick Owner!!!

It is almost ridiculous how little time it took to have my oil changed and tires rotated. They were efficient, friendly, as well as patient with the questions I had about future service. Will easily return to this dealer.

The experience was night and day compared to what I experienced at Ford. Ford seemed to not care I was there to buy. But soon as I stepped on the lot, someone greeted me and asked if I needed help. The salesman (Chris) was polite, helpful, patient, and attentive to my needs. His manager (whose name I forget) was also extremely helpful with my predicament of my Explorer being across the street at their shop & thought outside the box to make sure I was able to drive away that day with my new purchase. Thank y’all for all you did & you have won a lifetime customer!

I will not be purchasing another car from this location. I have a Camaro and it is having engine issues. Its still under warranty. Conveniently, there are no appointments available until October 20th. Its September 18th!!!! So Im supposed to wait a month until my car can be seen about. Thats ridiculous!!

Great and friendly people. I would recommend Riverside Auto Group to all my friends and family. Loved the experience.

Everyone was polite and courteous. All comple correctly and promptly

Tanner Tucker is a great guy and a great salesman got me the car I wanted and made sure I was taking care of! Thank you to the sales manager TJ Cochran for the help with everything through the whole process! Great people and I have bought 2 cars from them and both have been flawless! Thank you Riverside!

They are very friendly and helpful! The buying process was easy and quick. They are a really good dealership.

Needed another car because my previous one broke down. Associate was very kind. I received a great deal with lower payments and interest rate than I expected. Job well done.

Best experience buying my car. Thanks to all who helped. Great team work

Had my transmission go bad in my truck, and needed a new car ASAP or I was going to have to come up with $3100-4100 to fix my truck, so I was recommended to Judd Baker and he had me in a newer vehicle that same day. Can’t say how much he saved me, AND got me into something super nice!!

Great customer service. everyone was so sweet!!

My vehicle was towed 30 miles to this location on a Saturday after closing time. Stayed in hotel until Monday. Service Department opened promptly @ 7:30 and was out of there with my verified working vehicle by 9:30. Remainder of my 780 mile trip went incident free. A great bunch of people in that dealership made such a stress free experience. Thank you!!!

Fast easy service. What more could you ask for. They’re great!

Scheduled appt. Arrived. No issues. No long line where other customers were there with no appt, so no overwhelmed employee. Great service, great waiting area and I did not mind waiting on my car. Yep, back to using Riverside. Well worth the drive from Acworth/Kennesaw.

What a terrible experience with this business. I was ready to purchase a vehicle there, no haggling, until they noted they wouldnt accept my check as they consider their customers untrustworthy in writing a personal check. Worse, they report this after banks are closed for weekend so I dont have opportunity to obtain cashiers check. Instead of working through this with me equitably, management were more concerned with protecting the feelings of their staff who werent competent enough to report their policies in the first place. In closing, I will go elsewhere and may their salesman go hungry without the easy commission they were about to earn. Go anywhere else, but dont buy anything from this prejudice business.

Had a great experience with the sales guys, no pressure at all during the sale. Got approved in no time for new trailblazer!

We called to see if they had the truck we were looking for! And thankfully they did! We purchased our Sierra 2500 HD Duramax! The staff were all very diligent to give us a great trade value on our trade in and the whole sales staff were great especially Karla!

Great experience! I wasnt low balled on my trade In. They were pretty fast.

They sold me a used truck with a bad motor in it Drove it 3 days and oil pressure dropped Spent 836 dollars on an oil pump that didn’t fix it. They will not help me out on it. I have bought several cars from them over the years with no problems but will not buy any more

Great Service by all who helped me. Thanks you guys!

Judd and everyone else we interacted with were absolutely awesome. Hands down some of the nicest folks you could possibly have to get you in a car. What a great 30th birthday gift to have gotten.

Easy transaction. the only Buick dealership in the greater Atlanta area that would do the entire transaction online. will buy again the next time I need a new vehicle.

I had a very polite and calm sales man, thank you. He worked very hard to see me in my new car. I wont everyone reading that is ready for a new or used car to at least go check out the prices and willingness of them to help you get into what fits you. Thank you again.

The experience was positive from start to finish. Corey our salesman was professional, kind and very helpful. He was not pushy or salesmany one bit. Pricing was very competitive and they gave me a price for my trade in over the phone before I drove down there, which was very competitive as well. I highly recommend this company. If it is a drive for you to get there, it is well worth it!!!

We’ve bought 2 vehicles in the past few months for our family from here. Alex was our salesman for both. Very knowledgeable, no pressure. Most stress free vehicle purchase I can remember. Friendly staff. Thanks Alex and Riverside.

Excellent service and buying experience by Corey Dowdy and the staff at riverside gm superstore in Rome, GA! Would definitely recommend and purchase again in the future!

If I could give 0 I would. Awful experience, if you are middle class, and dont have the means to spend $70,000, you get rushed out the door. Thanks well take your $20,000 but your just a number. Your commission rate should not be the basis for how you treat a customer.

Worked with Judd and he was super friendly and answered any questions quickly and was super eager to help me get what I wanted! Huge thank you to Judd and Riverside!!

Very professional and helpful. I had a pleasant experience. Thanks yall!

Andy Cantrell could not have been any nicer. He was professional and courteous. I will tell all my friends to see him in the future for their new car needs.

Do NOT go here looking for a deal. They will shred your credit only to hand you a ridiculously high offer. They are full of half truths. Stay away buyer. Go to buy here pay here unless you rolling an 800 beacon or better and a salary like Tom Brady after the Superbowl. Youve been warned!!!!

Fast and easy service. Employees were super nice.

Great experience. No pressure, knowledgeable salesperson, helpful friendly staff, and a good selection of vehicles.

Nice location, good variety of vehicles. Plan on visiting again.

Very kind customer service, super helpful. Quick

Stopped by your establishment for an oil change for my Chevrolet silverado and was told that your staff was at lunch. I say okay no problem I can wait. The service man says he could schedule me but is unsure if they would be able to get me in. I didnt mind waiting because I was in the area and it was just an oil change for a Chevrolet. He never said another word nor did he move to the kiosk. At that point it felt as though he wasnt going to check the schedule or service me so I left. Never again will enter your establishment.

This was by far the smoothest car purchase experience I have EVER had!!! We were in and out in less than 2 hours!!!

Great Dealership they didn’t know me from Adam, not only did they give me the best deal around they delivered it to my office 2.5 hours away. Definitely recommend Corey & TJ!

Able to get to my vehicle hour and a half before my appointment very happy with how quickly my truck was able to be serviced

Great Service. Fast and Easy. My service advisor (Rebecca Amos) was great. Rebeccas team was able to get me in and out in no time even thou I didnt have an appointment. Highly recommend this location. I will return every time I am on this area.

Outstanding, professional svc. All personnel are most courteous and haveA refined attention to the smallestof details! I give them 5 stars!

We had a great experience with buying our vehicle.... Nice, friendly car salesman.... It didn’t matter what time it was they were very courteous.... The service Dept. however could be a bit more experienced.... Had the oil changed on a Friday and took it back in on Monday because the engine light came on and they still can’t find the problem.... Although we did get a loaner car, they need to tackle the problem ASAP.... I quite understand that they are probably understaffed as most businesses are these days....

Was told at time of making appointment for oil change that it would be complimentary , when I arrived at Riverside Chevrolet service dept I again was told the oil change and tire rotation would be complimentary. After about 30 minutes of waiting, I proceeded to check out and was told the charge would be $85.03 so yes I am very dissatisfied with the Riverside Chevrolet service dept.

I was treated very professionally, with courtesy, AND fairly.

Riverside made my car buying experience a pleasure. Professional,honest and efficient. A buyer could ask for nothing more. I highly recommend!!! I personally worked with the sales person Cory and he was amazing!!

Great people to ask questions and get answers I would Refer people to the place to get a vehicle from

I was visiting from out of town had an issue with my car. They worked me and diagnose the problem. The staff was great.

Alex Ray made the whole experience seemless and comfortable.