Ryan was great to deal with and made the process effortless. I would recommend him to any friend or family looking for a vehicle.

Wonderful from beginning to end. Fast service

I want to thank Chris in service for getting my truck in so quickly. I was afraid I would have to wait a week, but the service department got me in and out the next day. Every time I go there, the service department is extremely polite and courteous. Thanks again.

Everything went smooth, employees were pleasant. I traveled quite a distance to check out this SUV to buy it and they stayed late. It was an easy process. Very pleased.

We purchased two vehicles through your dealership and have experienced multiple bad experiences. Two of them most recently and detrimental to our financial standing and could have been extremely dangerous to our lives. Our 2013 GMC Terrain was serviced for oil change and was to have its oil change due at 103,000 miles which it had just reached but instead stopped running with no warning such as an oil light or any other warning and your service dept. says there was no oil and the engine is gone . Seems to me since this car ran fine before the oil change that the oil change wasnt performed or done incorrectly. Also our 2012 Hyundai Sonata was recently at your service dept. for its yearly inspection which was passed but was notified that the steering knuckle needed to be changed but that your dept could not do it and it needed to be done at Hyundai dealer. As the car got worse we made an appt at a local Hyundai dealer where after looking at the car it was determined that not just the steering knuckle was bad but that the tie rods , rotors and brakes and other miscellaneous repairs need to be done , this is just about 6 weeks since your service dept passed this car for inspection. In total the cost of repairs were over $4,000.00 so we traded it in on the spot for a new vehicle because repairs were more than the car was worth. I think your sales people are phenomenal , but your service dept is the worse I have ever experienced in my whole life. We will not purchase any more vehicles from your dealership not because of your sales people but because of your service dept.

I went to browse the available inventory. As I bought my previous vehicle from Davidsons. I found one I liked and sat down with Tim to discuss purchasing. I had a payment amount in mind, which I thought was acceptable, and they were able to finance within the range. The Team I worked with was very friendly and courteous. Tim is always great. Tom found me a great rate on my loan. Overall, this was a great experience, and my first brand new vehicle!

Sale was for easy it my 2nd truck I got from there within 6 months only thing I think they should do is have some mugs or shirts or hoodies to give to there customers who been going there and buying

Always a pleasant experience. No complaints here

Tim Wilson was absolutely amazing he made my experience such a pleasant one. He not only listened to me on what I was looking for but kept me within my budget which was a big deal for me. When picking up my car he had everything waiting for me it was such a smooth transaction and in such a quick turn around time I was so pleased by this. This allowed me the evening to enjoy my new car with my family ❤️ Thank you so much Tim !!!!

It was a great experience everyone was helpful and friendly

Mike, Gary, and Don made me feel very comfortable. I would recommend anyone looking for a new vehicle go to Davidson’s. Excellent service, and looking forward to my next buying experience there.

Timjothy Willson was my sales consultant . This was my LUCKY DAY . I ended up with a new Chevy & a friend . (TIM). Service was GREAT. David Pelton

Excellent service, friendly staff felt welcome, quickest and easiest service, very clean waiting room

Gary was very helpful in exploring my options and going over every option available. His knowledge of the vehicle was impressive and informative during delivery. Will definitely come back for my next vehicle!

Roger is the best explained everything completely and I was able to take my new Acadia home to show the wife. I am extremely happy with my choice. Thanks again Roger for your assistance yet again. 😎😎😎

Great service and friendly people just like always!!

Great! I was in and out in 20 min! The man at the front desks was super friendly and professional

Staff is friendly and knowledgeable....no pressure. Very clean atmosphere. Always feel like Im being welcomed as a long lost family member. In particular, Roger Boris is a great salesman. Also dealt with Tom Sestito, who has a magnetic personality. Will only deal with Davidson!

I had an exceptional experience at Davidson, driving home a 2015 Jeep Compass today. For the right car at a fair price with excellent customer service, this was even worth the drive out from Syracuse. The highlight of my experience was without a doubt working with my salesperson Gabby. Gabby made the process which I expected to be so stressful into something fun. She had the knowledge to answer all my questions and was completely honest and transparent throughout. I definitely suggest shopping at Davidson, and highly recommend requesting Gabby when youre there!

I came in just for routine maintenance and left feeling like part of the family. The entire staff is friendly, courteous, and knowledgeable. I love how professionalism and integrity seem to be fundamental values that everyone at this business share.

Service people are friendly and check what you ask them to...as well as a few things you didnt. Overall they were great and got me back on the road quickly.

I had to renew my lease by September. When Davidson received a Trax LT I was able to lease the new Trax the following day.

Ryan is an excellent salesperson. It is a pleasure doing business with him. He is very honest and low-key. He made us feel very comfortable with our purchase. We can not wait until our Denali arrives! Kelly and Jon B. from Chittenango.

I had excellent service!

David gadway and julie mc cormick were great to deal with they car about the customer they made the buying enjoyable

Efficient,friendly,and kept informed,truly first class operation!

Polite, easy to do business with very nice dealership have dealt with them for years.

Great experience overall. Everything was very well resolved in a professional manner.

Nice people to do business with

I bought my equinox from Davidsons almost 2 years ago and I have had nothing but exceptional service from them. I took my car in to get looked at and was given a rental car to use. I dealt with Lisa and she was beyond helpful. The extended warrenty I paid for was honored and covered all the work they did on my car. I would highly recommend going to Davidsons if your planning on purchasing a vehicle. Very, very pleased.

Very slow 1 hour and a half for a oil change with a appointment 40 min befor they even took it in

People were amazing. Lisa was great, as was Rob. Took excellent care of me and performed above and beyond. I was very happy with the price, the work performed, you have a great company.

Appointment on time and on schedule, in and out in a timely manner.

It is like family, very trustworthy. Lisa Chihocki is wonderful and I’m sure a great asset to your dealership.

Even with dealing through text messages and phone calls, this was by far the easiest experience of buying a vehicle weve ever had. Thank you so much!

Very courteous employees! Work completed in a timely manner

Very Professional and friendly staff. Quality work performed in a reasonable timeframe. Great dealership.

Absolutely love davidsons my salesman is amazing (Tim Willson) and manager (CJ) GREAT people. We are on our 6th truck purchased since 2014. Recently purchased 2021 AT4 absolutly love it.❤ Thank You

I had some warranty and maintenance work done on my 2017 Cadillac Xt5 at Davidson Chevy Cadillac in Rome and was very happy with the way the Service Department handled everything. Very professional, but also a very friendly atmosphere. Winner in my book.

The service department was great. I was able to drop my truck off the night before and it was ready to go by 10am the next morning. I called back in because I forgot to ask them to do the inspection and they had already done it for me!

Vehicle needed NY state inspection. Friendly staff. Good service.

Gary Coia went above and beyond to make sure that I received the car my wife wanted.

David Gadway was great. Found the vehicle I was looking for. Was given a great deal on my trade in. Super happy I went to Davidson.

Went in for warrantee work on my truck, was told of a upcoming issue that I may have but nothing that couldnt wait. I was not pressured to do the work but will return for their suggestions

We were very happy with the service provided and expertise of our dealer representative Donald Wittmann. His knowledge of the vehicle we were purchasing was above par and his with our financing was wonderful. We will definitely recommend Davidson Auto Group and Donald to anyone thinking of getting a vehicle.

My experience was quick and easy the staff is friendly but no hard sell tactics or trying to up sell to me

John Wescott sold me a beautiful 2020 Chevy Blazer! Excellent service and a great finance experience! Super friendly atmosphere and Donald was a nice young guy signing paperwork! I am hooked on Davidson Chevrolet Rome NY

The staff is always courteous and professional.

The staff here at Davidsons are very professional and do a Great Job. I was not happy with the out come of the diagnosis. I feel that a transmission should last much longer than 113,000 miles, if not abused. Very disappointed, and ended up trading in at a large loss.

Not happy, I was given a phone number by Otto Cadillac to call. When I called she told me that she will make the arrangements to get my car towed and that yes I was covered from bumper to bumper And would only have to pay a deductible. I received a call from Davidson Cadillac and was told no it’s not covered and yes it’s going to cost me $525 to get it repaired. They also said no they would not bring my car back I will have to find my own way there. I called Otto and told them what was going on and As they were also telling me that my car was warranted from bumper to bumper but they refused to even contact Davidson to see why I was being charged so much. I always dealt with Lacy Ford from Catskill in the past and never have I experienced such rudeness and disrespect I should’ve stayed with them. When I was able to finally get to the dealership the man behind the counter told me what do you expect not everything is covered.

I always have a great experience everyone is smiling and really positive, they greet me by name and call right away when the car is ready !One major positive is when I go in for a service they do not try to sell me additional services I do not need which really makes me trust them .

Came in for an oil change and they noticed my inspection was due. They did that also. The wait time was minimal.

Great service, on time delivery, felt safe in the dealership while I wanted for my truck to be serviced. David Flynn took care of everything!

Very happy with the work.

I dropped car off the night before for an early appt. Everyone was very friendly and courteous plus when I picked up my car I realized since I purchased my car from them my inspection was free. Bonus!!!

Perfect! I will continue to purchase my vehicles from Dave and Mike for years to come.

To owner: Theresa Andrus set up appointment so its under her name thats why it differs.I sent my impala there to get a brake bleed. I had no brakes at all when I brought it there. When I got ut back I had very little brakes. They said they didnt know why it had little brakes they wanted more money to look into it. Bleeding brakes is bleeding brakes JUST GET THE AIR OUT! I should of had firm brake. I tried bleeding them again myself and now back to no brakes at all. 125 bucks down the drain.

Donald educated us well on the 2020 Acadia. He covered everything and more. The Sales Manager Michael Dier provided a great deal and was outstanding.

Great job from all the service people

Bent over backwards to find the exact vehicle I wanted. They dealer traded over 120 miles away to get me the perfect vehicle, no additional expense.

I had called later in the week and they were able to get my vehicle in on the following Tuesday. Had oil changed and tires rotated. They were done in a timely manner. The staff were pleasant. And the waiting area was comfortable!

Just Awesome! Didnt even buy the vehicle there and called to have a noise checked out. It turns out I needed new rotors and brakes for the front of my truck. They got me in the next day and had the vehicle done in 3 hours at no cost to me! Everything was covered under warranty. This was the first experience I have had with a dealership in a long time where I was treated professionalism and honesty! Would highly recommend!

This is our 4th car purchase at Davidson’s through Tim Willson, we could not ask for a better experience and could not be more satisfied. From the moment we look at the vehicles, to purchasing them, then having maintenance service, everything is top notch at Davidsons. I will continue to purchase my vehicles there and I will continue to recommend them to others!

I had the best luck at Davidsons my truck basically died and they were able to put in a 2020 chevy AWESOME place to buy a vehicle

As always everything was done perfectly. By far the best service department in the area.

Everyone is so helpful! Love the waiting room!

Chris is a rockstar! Easy scheduling, very efficient!

Everyone is always so fast and efficient! I always receive great service!!

FriendlyHelpful

Quick service very professional. Have already recommended a friend.

Customer service was great and quick for what we needed done.

Took our 2018 Chevrolet Traverse in to be serviced. They diagnosed the issue (covered under powertrain warranty) and held the car for 2 days while fixing. Being a military member, we PCS’d a week or so after the work was done. After some signs we took the car back into a Chevy dealer in our new town and they found: (1) missing engine bolts, (2) improper bolt sizes used, (3) severe oil leak. Davidson Chevrolet did correctly diagnose the problem, however, they failed to fix the issue and made matters worse. Missing bolts? Wrong sizes used? Thanks. Please double check your technicians work when dealing with problems as severe as this one was.

Always an easy and pleasant transaction. The staff is very friendly and helpful.

Good people to do business with

Car 🚗 was brought in for oil change.And emissions.Was waiting and talked to a car 🚗 salesman.And started the purchase of another vehicle 🚗.Everything went great 👍,and will only buy at Davidson Chevrolet.👍

I walked in to Davidsons and Gabby Reinhardt came up and talked to me. I informed her I was shopping around and looking at a few different vehicles and wasnt ready to make a decision yet. She was very kind, considerate, helpful and provided me with the information I was looking for. I live in Oneida NY and went to two of the local dealerships afterwards to compare prices. The Chevy dealer talked to me and gave a range of prices I could expect but I could tell they were not that interested as the dealership never gave me a price for my trade in. I went to the Chrysler/Dodge dealership as I had a Dodge to trade in and because I informed them I was shopping around they refused to give me a price but told me to come back when I was ready. I informed them I would never be back and then I complained to upper management about my treatment. I get a new car about every two years and have bought my last twelve vehicles from the prior owners of these dealerships.When I returned to Davidson again Gabby was more than helpful when I asked questions and for additional quotes on vehicles. I ended up not going elsewhere to see if I could get a better price because I appreciate what Gabby did for me and the deal Davidson was able to make with me. I cant say enough good things about Gabby as she took care of everything. Thank you Gabby

I bought a car from Davidsons Chevrolet of Rome several years ago. I told the sales rep that the absolute maximum monthly payment I could take on was $300. When I went to pick up my new car after work, the first thing the salesmen did was open my trunk and then stare at me. There was nothing in the trunk. I was later told by a friend he was looking for garbage. He took the plates off my old car and we went inside. He told me the payment was $360. I was too exhausted at that point, being 8 months pregnant, to argue and took the car. Ive since found out from a friend that that is a sales tactic, to go over the amount people say they can afford at the last minute. I will never buy another car from Davidson.

Brought vehicle in for scheduled Inspection and Oil Change. While there told them about a rattle in the exhaust and they promptly did the oil change, inspection, and investigated the defect in the exhaust. Davidsons has ordered the part and will contact me upon arrival to schedule an appointment.

My dealer was very responsive to my questions and easy to reach with my questions. We worked thru email and that was very efficient and saved me a lot of time and hassle.

Very accommodating, personable and efficient!

It was a flawless purchase. Very professional.

Everyone was very professional and efficient. I was very impressed with the entire operation

Always courteous and professional

Took my daughter suv in for service. She was told it was going to cost $741.00 to fix went to get it it cost $917.00 funny part a took my car in about 7 to 8 month ago and they told me the same price then they messed up my car and told me it was going to cost over $2000.00 to fix that never happen. Because the mechanic messed it up. So anyway they have this thing they say I tried to call you BS . No missed calls on my phone.so anyway they are a bunch of thieves labor was more then parts and parts are double the cost. Stay away not worth the stress they put you through. Dont give two smacks about the customer.i could say more but not worth it stay away

On time smooth and quick

Excellent buying experience

I have never been treated so nicely and fairly. I was advised of all the necessary work needed to be done on my vehicle and given numerous options as to what to do. I would like to thank the service staff, and service personnel for their sincere concern, and friendly help. They are the BEST!!!

Wonderful service. Pleasant staff, excellent service.

It was a great experience.

It’s great service

Always a pleasure to deal with the Rome dealers

Service department was very good. Sales department not so much, they wouldnt give me a loaner, claimed they couldnt so I had to go 4 days without a vehicle. So on a $38,000 truck I was stranded on a holiday weekend because my issue arose after service department hours and on a weekend. Since only the service department could give me a loaner vehicle and they did after the 4 day holiday weekend, Id only recommend the service department, Sales department is Not cool. They are the reason I bought my truck from another dealership to begin with, wouldnt give me a deal on the truck I wanted and now this treatment. Are you all one dealership or not?

Cant say enough good things about the experience I had with Davidson Chevrolet. Bought a used Ford F-150. I found several things wrong with the truck post sale. The service department was very professional and went above and beyond to make sure everything was fixed to my complete satisfaction. They provided a vehicle while mine was in for repairs. The waiting area is clean and comfortable and they provide complimentary coffee for customers while they wait. I want to give a special shout out to Dave (a Ford guy) the Service Adviser that I dealt with. His knowledge of Fords was invaluable in my situation. Our salesman Tim Wilson was great as well. All in all an A++ experience. Very refreshing these days when customer service seems to be more and more a thing of the past. Thanks!!!

Donald Wittman was fantastic. He did not try to pressure me or sell a vehicle to me. He actually listened to my needs and my concerns. This was my first experience with Davidson of Rome and I felt very comfortable with them. My new GMC lease is up in 3 years and I will definitely be coming back to see Don again.

Horrible service and and they do not care about the customer. I’m not wasting time on this so beware unless you have $$ You don’t care about the ripoffs will disappoint!***DRIVERS VILLAGE IN CICERO IS A GREAT, CARING, BUILD LIFETIME OF YOUR BUSINESS ORIENTED DEALERSHIP****I AM GOING TO BE MAKING MY PURCHASES WITH DRIVERS VILLAGE FOREVER AND I’M TREATED LIKE I DESERVE

Drove 3 hours to pickup a new car, to be told apparently we sold it yesterday. Called early in the morning to verify it was there and was told the call center said my wife was interested in a sedan, which was a lie verified by the email. No apology at all, just excuses and lies. Obviously not a place that cares about their customers

I was anxious starting this process, but within minutes it was gone due to the excellent professionalism by Ethan Gallagher. He made me feel at ease and made this process a great experience. I will be referring friends and family to him. Steve Vecchio and Teresa also should be credited as they made this process excellent! What an excellent team!Eric M.

Very informative, not pushy sales department, customer oriented, beautiful facilities, very fair deals. Cant think of one negative comment to make from my first experience at this dealership. I would highly recommend it anyone to stop at Davidsons and give them an opportunity to earn your business.

I have done business with several dealerships over the course of the last 30 years. Davidson by far exceeds all standards concerning customer service, professionalism, and quality. The employees are all friendly and smiling. While at the dealership every employee that walked by smiled and said Hello. What a great experience. Our salesman and finance employee are by far the best anywhere! I salute you all.

Thank you John Wescott -youre the best. Everyone was great to work with. No pressure from anyone. If you want a great car buying experience, I highly recommend you see the friendly staff here.