user
Captain Tire & Auto Repair
2509 Shorter Ave SW, Rome, GA 30165, United States
Appearance
Captain Tire & Auto Repair
Comments
Da
Review №1

Great Service.Thank you so muchFor the great deal that yougave Diane on the tire.WE WILL BE BACK!!!!@!@

Dr
Review №2

A great experience. I had an oil change done. It was done fast and at a great price too!

La
Review №3

I have been using captain tires for a number of years now. They do very good quality work and they price are not overly expensive. My son even use them for repairs on his vehicles.

Th
Review №4

Great, Family run business! Reasonable prices and friendly service. They stay busy, so not always the quickest turn around, but do a good job of setting expectations.

Te
Review №5

Love Captain Tire! Jim, Clint and Beth are awesome to deal with and LOVE all the plants in the shop! Been dealing with these guys for 20 plus years! They are the most humble people and really take great care of their customers! When I dropped off my truck for diagnosis of problem, I was about to walk back home and Beth stopped me and drove me to my house! Thats CARING for your customer!

Ch
Review №6

The owner... Big Jim is an outstanding human being... not to mention he is the only person I know that was actually at wood stock! Jim runs a tight business. He cares deeply about each customer. Jim’s sons grew up in his shop and they now are the best of the best when it comes to the automotive industry! No matter if it’s tires or a complete restoration Captain Tire is the best business in the northwest ga area !

Jo
Review №7

The owner and the people here or great they will bend over backwards to help this is a place that here to help u threw auto repaire

Gl
Review №8

Great place and friendly employees

Le
Review №9

I needed a auto repair shop for my daughter’s car as she was attending college in Rome. My daughter called once she dropped off car telling me how nice the receptionist was. I later spoke with “Captain” about some options for her repair and he helped me pick the best solution for our situation and budget. Best experience I’ve ever had with auto shop!

Ca
Review №10

Very nice down to earth people and good at what they do

Ro
Review №11

Great guys and great service! Jim and Clint Captain are super nice guys, as well

Si
Review №12

They broke one of my studs when I got tires. They failed to tell me. A few days later I had ran over a nail and had to get my tire plugged and I went back and all a sudden they noticed I needed a stud replaced. They are a bunch of dope heads and they dont care if they damage your vehicle or not. I will NEVER go to them again! I refuse to do business with dishonest people

Ph
Review №13

Great staff, service and prices.

TT
Review №14

What a friendly atmosphere..

Tr
Review №15

This place is terrible. I took my truck to get fix cause it had a popping nosie in the front everytime I tire my wheel. It cost me a $1018.00. I did get my ride when I sapose to. Had my truck for 4 days. Well to make a long story short. It still wasnt fix. Still making the same noise. To it back yesterday and they saying they dont know what it could be. Do not go here.

Ch
Review №16

The service is humble and expedient. The staff treated me with the most respect and showed great concern for my issues, and jumped right into the act of finding and fixing the problem.

De
Review №17

Super friendly and professional staff. They were the only shop in town willing to work with my schedule and specific needs (they installed a clutch kit that I had already bought rather than forcing me to buy parts through them) and worked really fast minimizing the time I was without my vehicle. Vehicle repair and maintenance is painful enough as is, these guys are great and will not add to your problems at all.

An
Review №18

They did a awesome job on our 2011 GMC and there friendly and knows there stuff go here for all your needs

Er
Review №19

Captains has been a huge blessing. My sonis a student at Shorter and Captains has helped get his car back on the road twice the last few months. I am an auto tech in Baltimore, MD and obviously too far to work on it. I found Captains online and loved the reviews. I contacted Jim both times and he took over. He kept me in the loop about the progress and did a great job at a great price. As an auto tech for over 25 years I am hesitant about anyone working on my vehicles, but I am able to relax and trust that my sons vehicle is in great hands. Great service. Great prices. Great customer service.

Ca
Review №20

Great folks, excellent service. Im glad I chose them

Jo
Review №21

Nice people. Great vibes

Ma
Review №22

I have use this place as long as I remember.now I still. Go by and the ey still do work I may need again.

St
Review №23

I absolutely love this company! Never witnessed a business or a group of people work so hard to ensure their customers are happy!!! They have never let me down!

ja
Review №24

If your in the area and having tire or car problems. Go here good people great service! In not from the area but I was on the side of the road 4 hrs from home and they saved the day. If in in the area and having problems I know who to call. Yall do the same. One more thing .. Thank you Captain Tire & auto repair for helping me make it home to my family.

Je
Review №25

My friend stayed with us while they repaired her car.Price was good, service was excellent

Tr
Review №26

Very friendly staff and reasonable prices for tire repair.

Ja
Review №27

Ive been to them twice & both times they told me I needed parts I did not actually need. I wish Id learned the first time because the last time I spent over 1000 & they didnt even fix the problem. My vehicle will just stay broke down before I take it back to them again! Take your stuff to Thompsons Auto if possible, theyre the only ones in Rome that have done me right.

Ke
Review №28

Good friendly folks

Ra
Review №29

Good service.

Jo
Review №30

Clint did a quick job fixing my air conditioning on my truck! Highly recommend him!

We
Review №31

VERY honest, dependable mechanics. Beth will get you squared away, and the mechanics will do an excellent job!!

Ba
Review №32

Love Captain Tires. They have always do us right by our vehicles. Very helpful. And very courtesy to all. Great prices, friendly service and home town love.

La
Review №33

Little busy, but great service!

Jo
Review №34

These guys are very honest and reliable, prices are very competitive I will recommend it to everyone, tires, alignment, mufflers, etc!

Da
Review №35

Excellent mechanic. Open and honest and will do what they can to save you money. Highly recommended.

Se
Review №36

Christian based tire company

Je
Review №37

They were friendly and even though I spent a lot of money my bill was explained to me completely and Nina answered all the questions I had.

PJ
Review №38

I would have to say these guys are awesome. I got a transmission fluid flush. IT was done professionally and a lot cheaper than anyone else could do it for. My transmission is running so much better.My truck is very happy so am I thanks so much yall

Se
Review №39

Quality work of your car 🚗

Ha
Review №40

I had suspected I might had blown a head gasket in my car. So I took it to Captains to get it checked out. When I first walked in, there was a Hispanic man at the counter he handed Jim a huge wad of cash, had to be at least almost 1k. That sort of sent a suspicion through me butJim checked my car out for free and they all were very friendly but then Jim came back and said it was the head gasket and gave me an estimate of $1,500. I wasn’t sure what to do. For a few months I was going back and forth in my head, to fix it or scrap it. I had to borrow a friends car from Calhoun to keep from damaging my car anymore, till I figured out what to do. And almost bought a used car because of all this... the symptoms didn’t quite match up, so my aunt told me to take it to another place to get another option...I found out it was just the valve cover gasket which I got fixed for only $270 by some other mechanic... my head gasket was never messed up. I guess he was just trying to get 1.5k out of me. But all this cost me a lot of unneeded stress. I won’t go back there ever!

Ma
Review №41

I will only go here.....excellent people

Aa
Review №42

They are good people to go to

Jo
Review №43

Honestly, waited two hours for an Interstate battery warranty replacement, two hours! Will never return, my two hours are too valuable, they should pay me for the loss of my time.

Ti
Review №44

Good guys will get you in and out

Ma
Review №45

Did not put the brand tires on he said the tires do not have a load rating put 4 wheel drive tires on a van my tires that come off that were like new his mechanic put them on his truck with out asking me you have lost my business fore ever

Ch
Review №46

Always help me or my dad with our cars. Great group of guys. Always recommend them to my friends.

ch
Review №47

Mechanic was pretty rough on my car while pulling it out of the shop. I get youre in a rush, but some people like to take it easy on a car that is already having issues.

Ru
Review №48

They do great work

Br
Review №49

Great Service and wonderful pricing! Thank you all for the great work! Bradley

Wi
Review №50

The food needs somespices and the price when up.

Ms
Review №51

The service was very professional and caring

St
Review №52

Great prices friendly people and quick service

Pa
Review №53

New and used tires

Wi
Review №54

This is the only place that I take my vehicles for repair. They are honest and only fix what is broken and they would not cheat a customer even if the customer would never know they had been cheated.

Ma
Review №55

People here are nice and very good service

ro
Review №56

Very friendly....my family has used them for years...

Mi
Review №57

Awesome people , Jim Captain is a Great Man to work with

De
Review №58

Amazing people....best in town

Em
Review №59

They didnt take to long and I paid what they said the first time with out them changing price and they do their jobs but it is a little messy and the parking lot is tiny

Ki
Review №60

Good people.Always helpful

ha
Review №61

Little higher than some shops on repairs

Ar
Review №62

Worth to go

Jo
Review №63

Good place to go if you want to get ripped off

Sh
Review №64

Awesome

ri
Review №65

Great service

hu
Review №66

Love this place

Mi
Review №67

Many years ago they were unable to fix a belt tightening issue on a mini van we had and had to go elsewhere.

Ti
Review №68

Great place

Da
Review №69

Great people

jo
Review №70

Good service and friendly staff

Sa
Review №71

God!!

Information
23 Photos
71 Comments
4.4 Rating
  • Address:2509 Shorter Ave SW, Rome, GA 30165, United States
  • Site:http://www.autorepairrome.com/
  • Phone:+1 706-291-8473
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations