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Andy’s Garage Auto Service & Repair
12 Shorter Industrial Blvd NW, Rome, GA 30165, United States
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Andy’s Garage Auto Service & Repair
Comments
ja
Review №1

I have had a good experience and have not had to go back. Everything is right. However, the last time I got repairs I did not have enough money at the time so Maddie assisted me with Snap Finance. The interest rate is over double unless you pay it off in 100 days then its the same as cash you pay only a processing fee. So I gave my routing number and account number. Snap finance said it was the wrong info and it did not go through. I had added a payment to the biweekly payment for fast payoff. So they said my account number was missing a o and charged me 40 extra dollars. When I called and told them that I felt it was unfair they hung up on me. Maddie assured me they have never before had any problems and Andys garage made it right with me. Thank you for your good work and honesty.

Gi
Review №2

I noticed that I was filling my coolant often so I took it in for a check up because I suspected a possible leak. My radiator needed to be replaced. Andy took good care of my car and provided an affordable price for the replacement. He also had my car ready same day so I wouldnt be without my car. The staff was very friendly and professional too. Would definitely reccomend!

La
Review №3

Im new to the area so looked up garages on google. Andys had great reviews so I tried them out. They didnt disappoint. Im happy that Ive found my new garage to take care of my 99 Honda and keep her purring.

St
Review №4

The staff is friendly, fast and efficient I definitely will use them again.

Ti
Review №5

I recently purchased a new car in February, in that same week I was having issues. I brought my 2010 Traverse in and found it was the catalic converter.. They were quick and efficient, and kept me in the loop of what was going on. They do not over price, in fact Maddie was awesome in getting me the best price possible and she took the time to listen. Awesome work and customer service. Highly recommend! Will be back for more repairs as my go to place for my vehicle.. GREAT JOB GUYS!!

Li
Review №6

I have been going to Andy’s for nearly 3 years and I am very pleased with the service I have received. Being a single woman who knows very little about the mechanics of a car, it is very important that I have a mechanic that will treat me fair and square and not take advantage of my status.Maddie is awesome! She is the face of the business and I feel so comfortable talking to her about what needs to be fixed. She is very knowledgeable and dedicated to providing quality customer service for Andy.Now that I have a much newer car I will continue to use Andy’s Garage to keep it purring!

Ta
Review №7

While recently passing through Rome, my car began to malfunction. It was making noises and I was afraid to drive it further. I did an online search and called Andy’s Garage in distress —less than an hour before closing time. They offered to come to my location and drive me and my car to the shop, which I took them up on! They immediately diagnosed that my car needed an alternator and we made arrangements for the work to be completed next day. They also found that I needed a brake job! Andy offered me a loaner car, and I happily took them up so no one had to drive an hour to come pick me up. The loaner was a brand new Corolla! Nice! After a little paperwork, I was on my way. I picked up my car next day as scheduled. I’ll be moving and working in Rome soon, so I expect to be using Andy’s when my cars need service.

J.
Review №8

Place was clean, staff was very nice and price point was the best in Rome. I had breaks and rotors done in just a few hours. They communicated very well throughout the process- no hidden prices. Overall I’m very pleased will be taking my cars here from now on.

Ma
Review №9

Highly recommend taking your car here brought my 80k+ corvette Zr1 here they had my car ready next day

Al
Review №10

I have been in Georgia for a little over 2 years. I have been using Andy’s Garage since I moved down here and I am completely happy and satisfied with everything they do. Maddie and Andy are wonderful, they discuss the prices and all procedures before the work is done. They are professional and don’t attempt to get over on people like other mechanics do! I highly recommend Andy’s Garage!!!!!

Ch
Review №11

Ive been going to Andys Garage, for years. They do quality work, at affordable prices and they do it in a timely manner. I highly recommend Andys Garage for all your auto repairs and services.

Gr
Review №12

Awesome! They looked at my car before I went out west they were insanely fast, good pricing, plus there’s very kind people who work there:)

Ci
Review №13

I took my car because of an overheating problem and were charging me $400 to fix it. Then I came in the day they told me to to go pick it up. He then told me it was going to be $1500-2000 for it to be fixed because apparently the motor went bad. Then out of nowhere he said that if I were to sell my car it would have no value, since the motor is “bad.” I ended up taking my car to Victors shop and he got it done in 2 days and all it needed was a thermostat and water pump replacement and the car was up and running great. Don’t go here all their going to do is overcharge you and waste your time.

Ar
Review №14

My car wouldn’t accelerate due to a faulty knock sensor wire, they were very fast and quick with my car and she’s runs great now. Super affordable for a full time college student also. I highly recommend!

ro
Review №15

This is a terrible business, overcharged and did not fix the problem.

Mi
Review №16

They don’t pick up when you want them to. I’ve had to come back several times. I’m on my second engine from them. They charged me for something that ended up being unnecessary since he decided I needed a new engine replacement. From my experience I wouldn’t recommend this place.

Am
Review №17

Ive been using Andys for a few months now and theyre great! Will do their best to fit you in last minute and still get the job done in a timely manner! Also, their front desk receptionist Maddie is the sweetest. She was very helpful and made sure to keep me updated on the progress of my vehicle throughout each visit. Would definitely recommend them to anyone looking. ☺️

Br
Review №18

I went in to get new brake pads and check on the rotors, I knew I needed more work on my vehicle but as we all know fixing and repairing our cars when unexpected issues come up gets pricey. After speaking with Maddie we were able to find a solution to ALL my pressing repairs!! I was impressed. Through discussions and her excellent customer service I was able to also get 2 new tires as well as +3 other services that I really needed. I will definitely be back thank you Andy’s.Bryan

Ro
Review №19

Its nice being able to find a reliable and professional mechanic having just relocated to Rome from Arizona. I didnt think I would find another one as good as I the one I left behind.

Ja
Review №20

I went here to get my transmission fluid changed, these people were fast, understanding, and good business minded people! Go to spot for services!

Fr
Review №21

Great service! There is efficient and professional. I definitely appreciate them!

Ch
Review №22

I will admit, it took a good minute to get it done but it’s fair since they had to order parts late in the day. They were the only ones who would take me despite being busy like all the others and helped me out tremendously by doing so. I have been driving around for a few days since being there and have had no problems with my brakes since. I would recommend👌

sc
Review №23

I usually work on on own vehicle but since moving to rome I dont have the space so I had to go here and my experience was great I will definitely use Andys in the future there not to expensive and both times I went my vehicle was done that day

Ma
Review №24

I’ve been to Andy three times for oil changes. Once I left the car with them because that worked better with my schedule. They called to say they were finished much quicker than I expected! The other times I needed it done while I waited so I made an appointment. They were ready for me when I arrived and were finished in 20-30 minutes. I’ve had nothing but good experiences with Andy!Maddie works the front desk. She’s great! Let me know when they started and when they were finished. You will like dealing with Maddie!

Ty
Review №25

Repairs were done well and in a timely manner.Maddie, the admin, was very courteous and helpful.

Ma
Review №26

I called them last minute for an alternator belt. Not only were they able to get the part they also went above and beyond to find a water pump belt when I told them I didn’t have any other days off for two weeks. They are amazing. Worth your time and effort to give them a shot at helping you with all your car needs.

Ph
Review №27

I have known Andy for 10+ years. He and his staff has always done a fantastic job for me. I take all of my mechanical issues to Andy and no matter what the issue, he always fines the answer to the problem.Mattie,his officer manager is awesome. She is always pleasant and willing to help in all ways. This is a great team of professionals that I would recommend to any.

Va
Review №28

Great shop mom and pop owned! Give to small businesses especially during hard times. Don’t go to the big chain places if you can help it. Maddie is super great very communicative and sweet❤️

Sh
Review №29

These people are fantastic. Maddie at the front desk is so nice and very knowledgeable. They communicate well through the entire process so theres no surprises. Got my car back the same day! I feel they are very trustworthy. I highly recommend.

Ma
Review №30

I had an amazing customer experience with Andy’s Garage, they really helped me out in my time of need. I’m just a college student who needed help, they not only gave me assistance with towing but even stayed longer than the posted hours to finish my repairs. The service was professional, and prompt. Huge thanks to Maddie with the towing recommendation and friendly service.

Jo
Review №31

I had a bad experience with Andy’s shop. However, I believe in second chances. I gave Andy’s Garage a second chance and they did a great job! The communication was great! The length of time to repair my car was excellent and the customer service was very good! Thanks Andy! I appreciate your integrity and willingness to make things right.

Tr
Review №32

Andys Garage is THE place to take your vehicles for oil changes to auto repairs.Maddie works at the front desk. Shes so helpful and friendly. Youll love her and all the employees at Andys!Take your vehicle to Andys the next time it needs serviced.

Ti
Review №33

Our car overheated, and we had it towed to Andys Garage. Our radiator was on its last leg. It had to be replaced. We are very pleased with the service that Andy provided. Our car was up in running in 2 days. Moreover, the cost was very reasonable. He even picked my husband up when our car was ready! Who does that? Andy does! We definitely recommend Andys Garage for all your vehicle repair needs.

Pa
Review №34

Nice folks had oil changed two different times. Once drove up and done in less than thirty minutes. The next time I had an appointment at 930 and didnt get out until 1145. They were busy but no sense getting an appointment to be that long to get done. But quality service. Will go back maybe on a slower day.

Ma
Review №35

I am a student at Berry College, and Andy was so helpful with getting my car towed and fixed. The repairs were at a very reasonable price, and the service was quick and done well. Also, this business has great communication. They sent me an estimate through text, and I was able to see what was wrong with my car (including pictures), as well as the cost of repairs. I would definitely recommend Andy’s Garage to my fellow college students as well as anyone living in the area who wants fast, great service!

No
Review №36

One of the best shops I have ever done business with Andy is an honest man with his work so is everybody else in the shop Madison the receptionist is very professional and helpful when it comes to getting my estimates to proceed with my services 10 out of 10 would definitely go again

J
Review №37

They overcharge there customers way to much for simple fixes..!I went to them to get my exhaust manifold repaired and they charged almost $900 when I got my vehicle back my transmission started slipping very bad!I believe they are underpaid and pocketed the rest of the money ! Will not be using them anymore or I don’t recommend anybody using them ! They are crooks!!

Er
Review №38

I have had 2 vehicles serviced twice there over the last year. Both are older Mercedes. Very happy with the work and follow up. Very convenient and very accommodating.

Le
Review №39

Madison was a great help. I love this place. Would definitely recommend.

Ka
Review №40

Maddie at the front desk is the most helpful with answering any question and also has exceptional customer service, she deserves a raise 😊😊

Ma
Review №41

I made an appointment and they got to my car right away I didnt have a long wait till it was done. Andy greeted me with a smile as he came through. Maddy was so sweet she talked to me while I waited and we sp professional. I will use Andys garage again.

Jo
Review №42

Andy’s Garage is my mechanic. Over the past 5 years they have serviced my 2 vehicles at more than fair prices. Andy has gone the extra mile in helping me with any situation, for example, towing my car to the shop and bringing it back. Rides home when needed etc. Last week I just had a complete brake job and couldn’t be happier with how my Jeep now can stop better than ever.

Ar
Review №43

I had them do work on my car and I’m very happy with the work. My car drives more smoothly and they are so nice!

El
Review №44

Best service and prices in town. Madison at the front desk was very helpful and professional!!

Ja
Review №45

Great place and great service! Madison is awesome! Great people!

Ja
Review №46

Great people good prices, you won’t go wrong going there I will be a customer for life now

Am
Review №47

I called to make an appointment to get my oil changed and Maddie was so sweet and Knowledgeable🙂

El
Review №48

Terrible customer service. I called to have my car towed. They told me they would be here at the end of the business day. They didn’t show up. I called the next day to see what was going on. They did not pick up so I left a voicemail. They never showed or returned my phone call.

Ke
Review №49

My husband took his car there for a radiator issue.. a brand new radiator costs $88- I understand you pay for labor and disposal but we were charged over $400. With in 2 hours of getting our car back the antifreeze was pouring out and the car was smoking. It was obvious that the hose wasn’t properly attached when they “fixed the radiator” however they charged us an additional $200 and stated it was an “unrelated issue” that was magically left off the initial inspection they gave us. They had no idea why it was “left off”.. will not be going back

La
Review №50

Great service, I have been using this shop for years and I have never been disappointed. If ur looking for a honest mechanic this is the place. Thanks guys😃

Jo
Review №51

Dave and Andy were courteous, prompt, understanding, and helped us out by working with us on a solid plan of action to get everything wrong with our car taken care of over a period of time. They were honest in their assessment, and helped us break things down so that we could get it done over a period of a month rather than all at once, saving us from breaking the bank. The repairs were quick, as was the payment process. Their year warranty and nationwide roadside service are above and beyond the standard service youd get from a common garage. Even the mechanics at Goodyear had nothing but positive things to say about them despite being competitors.

na
Review №52

They were all very nice people! Very helpful.They really took car of me .I was not from the area and they made me feel like I was.I would definitely refer anyone to go to there shop to get work done.They replaced 3 tires and did an alignment. One of the guys even had a dance if humor. Thats what I like someone to make like of my situation. I had a flat tire coming in to town.And they were awaome.

Jo
Review №53

Very easy to deal with over phone. I dropped off my car the night before the service and paid over the phone and picked up my car after hours. Never meant any of the mechanics: but David was really nice and knowledgeable of my problem and fixed. I thought the price was very good especially compared to the dealer price. Thanks, Joe Adams

Ba
Review №54

Andys Garage have service my vehicles formany years now. Ive experienced excellent service and great customer serviceThanks Andy

Je
Review №55

Madison paige Millwood was very nice

Br
Review №56

Maddie at the front helped me to deal with the place I bought my car from. Definitely will refer anyone to get service work done here!!!!

Ma
Review №57

I wanted to go back and revise my review. Andy called my mom and got her a rental car and picked up her car and fixed it. He was not aware of any issues that had happened with my moms car. He even went the extra mile as to put two new tires on it. He went above and beyond to satisfy her and make sure her car was running right. I misjudged him and we appreciate all he has done. I highly recommend him. If you have any problems go directly to him bc he is a very caring and honest man and mechanic. If his staff did something hes not aware of he will make it right. Thanks for all you do Andy!

Li
Review №58

Andys has been a life saver for me over the past year! I have 2 driving teenagers and Andys has been there through every issue that has popped up.Always great service, done in a timely matter and at a fair price. Thanks for all you do!

Je
Review №59

Had my Suburban in for Oil Pump and Timing Chain and Andy and his team of excellent mechanics did a great job! I would definately recommend them for your next repair job. They are Professional and have a very clean shop!

T.
Review №60

Wow! I cant recommend Andy enough. He got our UHaul van out of a bad decision (my fault!) when the other tow truck company said basically--good luck, we arent going to help you. What a great guy! I hardly ever bother with reviews, but he and his colleague were lifesavers. Thanks!

Ci
Review №61

Andys Garage has consistently repaired and serviced my cars over the years. Excellent customer service and expert, professional auto care!

Ye
Review №62

Everybody is so friendly and they always go above and beyond to make sure you leave their shop satisfy. They are also very knowledgeable. I always use their services and I recommend these guys 100%.

By
Review №63

These guys are amazing at what they do! Everyone needs to ditch there mechanics and switch over to Andys and there wonderful staff. Not only were they able to diagnosis my car but they extremely affordable.

Ji
Review №64

Good timely service combined with knowledgable staff is a winning combo. I know where Ill be going in the future. The one down side is the price. They are a little expensive; but as in all things, you get what you pay for.

Na
Review №65

Andys garage will ensure you have the best service for the money. Car problems can be frustrating and Andys garage is the only mechanic I will trust with full confidence with any vehicle I have. We have a European model vehicle that cost a arm and a leg to fix but not at Andys. He beat any other competitors price.

Al
Review №66

Great service. Nice to find an honest mechanic shop

Ma
Review №67

Auto repairs shouldn’t be stressful.This is why I want to tell you about Andy’s Auto Repair, they have the equipment to access the problems, they give you a Quote and a time it will be fixed, they take the time to explain everything, Andy’s whole staff care about their Customers, love this place,I will not go any place else.Thank youAndy’s Auto repair

Ka
Review №68

The mechanics seem very nice and friendly. Parts are expensive, if you’re trying to save money try researching them on your own. I found one for 1/3rd the price I was quoted at the shop-but they at least are willing to price match.

Gi
Review №69

Professional, knowledgeable, honest business; great service!!! Car drives like new!

Pe
Review №70

Great place to bring your car, thank you Andy for been a honest guy.. i believe i found my mechanic shop

Tr
Review №71

Professional service and friendly staff! Knowledgable and thorough...highly recommend.

Eu
Review №72

I completely reccomend Andys! Theyre fast, reasonably priced, and they even cleaned my dashboard for me.

Da
Review №73

Great place awesome people.

Bl
Review №74

I had some delays in getting the repairs complete, but they got done, Good mechanics are always overloaded with repair work. Mattie is very helpful up front and there is always a whole team of guys in the back to do the repairs.Ande also guarantees his work.

So
Review №75

Dont trust vary rode they took my wheel lock and didnt finish the job right after 5 hrs. Just to swap front brake pads on a 2002 ford expedition what a joke 1st and the last time I will take my truck to people like them asked to see my old parts for werranty Andy told me to go look for it in the shop dont have time for you how rode is that vary shady.

Ro
Review №76

When I work for advance auto this is the most over rated shop I know always wanting discounts on top of there accounts they over price there customers is ur like mavis tire.

Ed
Review №77

Andys garage its one of the best mechanic shops in town if not the best. He is great on prices and they do an outstanding job.

Qu
Review №78

Had a miscommunication with the staff but spoke with Andy the owner and he handled the situation very professionally.

Gl
Review №79

Beware!! These guys DO NOT know what they are doing!

Je
Review №80

Dependable and trustworthy .does great work!

Ch
Review №81

Let us know through text how much everything was going to cost and texted every time they found out what our car needed. Very fast, only took them a few days to get our car ready

No
Review №82

Andy is a great guy but the service at Andys garage has fallen to a sub-par level. I ended up paying 3 times what I was initially quoted and my vehicle was there for over a week.

Co
Review №83

Only place I trust. Andy is a good guy staff is amazing.

Ch
Review №84

Best mechanic in town with the best prices

Me
Review №85

Excellent service and friendly staff.

Ka
Review №86

Worked on my daughters car for heat and air, after two weeks it went back out and they would not fix the issue, they also worked on her transmission which began to leak after two weeks took it back in and they tried to charge her a $45.00 service charge on their faulty work. Terrible service and terrible attitude due to their mistakes, they do not back up their work. I would not let them work on a 4 wheel pull wagon. Beware of this supposed mechanic shop.

Al
Review №87

They do a good job

Jo
Review №88

No pressure just plain auto mechanics! Thanks for road side service.

Do
Review №89

Excellent service, professional mannerism!

Ro
Review №90

Heard good things.

Jo
Review №91

Good honest group of guys

Ma
Review №92

Very professional!!

A
Review №93

Excellent mechanic

Information
16 Photos
93 Comments
4.6 Rating
  • Address:12 Shorter Industrial Blvd NW, Rome, GA 30165, United States
  • Site:http://andysgarageauto.com/
  • Phone:+1 706-314-9940
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Mechanic
  • Tire shop
  • Towing service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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