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Advance Auto Parts
2205 Shorter Ave SW, Rome, GA 30165, United States
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Advance Auto Parts
Comments
Ja
Review №1

Called and waited on the phone for 10 min. Jennifer answered and put me on hold said I had to wait for Joe to answer. Joe was extremely rude when he did answer. Correcting me when I said v6, you mean inline 6?You know what I meant no need to correct me. Told me they didnt sell a particular brand of alternator, which def an advance brand or was one. Tough one to be exact. Was suppose to be warranty. Ended up getting one down the street at oreillys.

Ke
Review №2

Amazing customer service. The guy that installed my battery was hilarious. Definitely a good experience.

Ti
Review №3

This particular store has always been the worst auto parts place to deal with. They lack knowledge and never want to make their products right. I have a battery thats less than a year old and was their gold good battery that was put in by a mechanic that is bad. Like bad bad. They refuse to let me swap it. Said go get the mechanic to do it. Its date stamped. You can look at it and know. I mean if your parts are faulty, then why sell the crap. Ill definitely have to go elsewhere now to get a battery.....again.

Ba
Review №4

Needed part for trailer hitch. Price was right and service was swift

Mi
Review №5

Help was quick and I recived the correct part! Way to go advanced!

br
Review №6

Great service and friendly staff

Je
Review №7

Quick, friendly and informative service.

Ly
Review №8

Friendly staff; affordable parts.

Ci
Review №9

For all your car parts and auto needs. If dont have the part, will order it to come in quick!

To
Review №10

Best auto store on this side of town.

Re
Review №11

Nice humans. I searched the part, worried because I needed a brake light switch and didnt need that from behind contact because the lights didnt work. Was out and installed in five minutes. Staff was helping an old codger put the correct windscreen wipers on. Theyre good humans. I will remember them when my race takes control of this planet.

ph
Review №12

Good place to shop could help get employees

Ri
Review №13

Had them scan for a emission code

Ru
Review №14

Very busy and always helpful

Da
Review №15

Previous review deleted by me because, Jordan came to the shop on Thursday and we had a lengthy conversation on how things are going to be getting better. Thanks for making the needed changes to stay on top of this.

Ke
Review №16

Great customer service, Craig noticed my boyfriend adding newly purchased wiper blades to our vehicle and popped over to help install them! Thanks Craig!

D.
Review №17

Another...Its an Auto Parts place. Not many other choices. This one treats You well tho.

Ri
Review №18

Great shop

St
Review №19

The guys in Rockmart Georgia Always great. You are only as good As your company will let you. need to work on Record keeping

Ba
Review №20

We like going here cause they are always willing to help, no matter how busy. They are not rude. Wonderful service

Cl
Review №21

Very helpful associates

Ke
Review №22

Expensive on a lot of things, others not so bad. Employees were generally nice and helpful

Ge
Review №23

They was helpful

Sh
Review №24

They are nice and help

Do
Review №25

Girl didnt know what the parts were and couldnt find it went to ORiley and got it in 5 minutes

We
Review №26

Most all your needs are here for cars plus!

Ga
Review №27

Hey they have reasonable prices I guess , I bought 2 gts.of trans.fl. and head lights for about $49.00 I guess thats about average, but if they dont have it they can order it .Thanks , GaryOh yeah they have a friendly staff and they will help if you need it.

Li
Review №28

I had a young man last night help me very much he was very knowledgeable in his product and was very loyal to the store thats why I keep coming thank you Lisa Ford

Ab
Review №29

Julie is an amazing Assistant Manager always helpful knowledgeable and courtesy need a 100 more like her!!😁😁

Wa
Review №30

Great customer service!

Da
Review №31

Employees are very helpful and offer excellent advice on what your vehicle needs and they are competitive with the prices. Ive shopped at all local parts stores and it seems that advance has the best quality for the prices.

St
Review №32

Always come here for all my part needs!!! Amazing service staff theyre always willing to go above and beyond when need be to help their customers!!!

Do
Review №33

Ordered new battery online Arrived at store and had it installed in minutes. Great service at a competitive price.

St
Review №34

Always ready to help you find exactly what youre looking for

Jo
Review №35

Great place to shop . go see joe hell take of ur needs

J
Review №36

Good prices. Excellent service.

Br
Review №37

Good service knowledgeable staff taco truck messes with the in and out of parking lot therefore have to choose your time to go there

Me
Review №38

Nice worker

Do
Review №39

Friendly and very helpful

An
Review №40

They were so busy today. The lady working there only said what can she help us with and my fiance said I need my battery looked at and she looked at it she didnt tell us if it was good or not we just got this van a couple days ago from a private owner. We are never coming back here again

Da
Review №41

Service is good would go back

Mi
Review №42

They usually have what Im looking for, but last time they couldnt seem to match my car to brake pad. I had to buy them from AutoZone. The staff is always very knowledgeable and helpful.

Wi
Review №43

Button pushing cant find anything you need employees

Jo
Review №44

Still hurry up and wait but I still go there

To
Review №45

Specifically told the guy on the phone I need an Upstream O2 sensor. Yea, they have it. Get there, ooh, sorry, we thought you meant downstream. And they asked if my car was electric.

Jo
Review №46

Usually have what I need with a fairly short wait.

Ra
Review №47

Nice place to get parts

Mi
Review №48

They will help you

Ka
Review №49

The employees didnt know much at all about cars, they werent very helpful, and were kind of rude.

Ma
Review №50

Great customer service

Er
Review №51

They always go out of their way to assist

Ma
Review №52

Very helpful staff

br
Review №53

👍

ha
Review №54

Just a run if the mill auto parts store. Nothing special. Nothing bad.b

Ci
Review №55

They stay giving you the wrong parts.

Ja
Review №56

I went in to get my battery replaced and it took the guy over half an hour to unscrew and screw two bolts.

Cy
Review №57

Ok

Bi
Review №58

Left me stranded in their parking lot because they refused to jump my truck off after checking my battery and alternator

De
Review №59

Always a great plaxe

Mi
Review №60

Its ok. Maybe a little more a little more staff on the weekends.

Ja
Review №61

They got the parts

Si
Review №62

Close Way Too Early

Ra
Review №63

Good.

He
Review №64

Excellent service

Bi
Review №65

Great service

St
Review №66

Great service

Ja
Review №67

Always helpful

Mi
Review №68

Best

Am
Review №69

They are friendly

Je
Review №70

They, TRY

He
Review №71

Working

Ji
Review №72

Manager is awesome!!!

jo
Review №73

They have good espesiales in auto parts I recommend it

Ja
Review №74

Very good

fo
Review №75

Super good

Information
19 Photos
75 Comments
4.2 Rating
  • Address:2205 Shorter Ave SW, Rome, GA 30165, United States
  • Site:https://stores.advanceautoparts.com/ga/rome/2205-shorter-ave-sw?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 706-235-9667
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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