Friendly staff. Did an awesome job on my body work. They updated me often on the repair until it was completed! Highly recommend!

Definitely recommend. Great experience. Finished repair early. Even washed my dirty truck.

EXTREMELY. pleased with the service I received at Gerber in Rome, GA!!!! The staff could not have been more pleasant, and they completed the repairs in a timely and efficient manner. My van looks so good after they finished with it. (A wheelbarrow can mess up a car pretty seriously.) I really appreciate the manner in which your staff treated me throughout the entire process. They cleaned my van thoroughly, inside and out, and even sanitized it for Covid. I will definitely reccommend Gerber to my friends and will certainly use them if I ever need repairs again. If there were ten stars I would give you ten.

Everything went smooth as glass! Lol! Very nice people here. Did a great job on my car and it didnt take long at all. I hit a deer in my car and got front end damages. It was fixed in a timely manner and listened to all my concerns. I didnt even recognize my own car because of how clean it was! Spotless! They sent text to keep me updated on their progress. I was very pleased overall. Thanks Gerber Collision & Glass.

Very professional and curtious. Has been keeping me posted about my cars repairs. Will post again about their work when my car is finished.

Just hmmm the guy did not look or add all damage to my vehicle. He maybe took 5 min for front and back damage from a car wreck. And half those min was taking quick pics. Not real happy being I got a second estimate who got all the damage and its way off from this place.

Waiting 3 weeks on a part that should have been took care of when they originally fix my car tried to put a damaged part and I noticed it before I left the business.

Did great job repairing my car. Cant tell it was hit

Very professional job on my car. they were fast and friendly.

Won’t bring anything back.

Horrible customer service. Was provided daily updates for the first 5 days, all saying the completion date would be on such and such day. On the day the vehicle was supposed to be completed, there was no update sent. When the business was called they said it would be that afternoon and someone would call and give a pick up time. There was never a call for a pick up time and the business could not be reached for 4 days, even with repeated voicemails left asking for a return call. On the 5th day after the vehicle was to be completed, someone answered the phone and said they would find out and send an update. The update was sent by text and said the completion day would be such and such. No more updates were sent, when the business was contacted on the new completion date, they said it would be the following afternoon before completed. It’s still not completed.

Great customer service!

The work done to my sons car was immaculate. The car was finished on the predicted date and time, which was very helpful. Customer service is A-1, I will be a return customer and recommend to friends.

Poor customer service. They told me to bring my car at 7am.... they were late opening by 30 mins. I was told I would get regular updates on Tuesdays and Thursdays, didnt happen. I was told by multiple people they would call me, didnt happen. I was quoted 3 days to repair the minor damage. On day 3, they said they were still working on the quote to send to my insurance. The quote that they had completed 2 weeks ago, sent to my insurance, and my insurance had already mailed me a check to pay for it.... It took them over TWO WEEKS. When the car was picked up, the insurance check was dropped off.**1 month later**I recieved a call saying I was on their 30 days past due list and that I needed to pay. Imagine the argument that started. They found the insurance check.... in the bottom of a folder somewhere. Never again!

They have done work on my truck a couple of times and Ill use them in the future. One job just never looked right so I took it back.....4 years later and they repainted it, no hassle and it looks good now.

Need to be better organized. Usually does good work.

I just had my wifes 2014 Toyota Rav4 repaired there after the rear quarter panel and bumper got damaged. Gerber did an awesome job of repairing the dent and matching the paint. It is so good that I can not find any evidence that the repair was done. It looks as good as it did from the factory. They were also able to do the repair much faster than I had anticipated. In fact, they were finished before the insurance company called to see how things were going.

Ur so welcome for my rating here

Great place, with knowledgeable and professional staff. Thanks Gerber collision & glass.

Did a good job on the repair. They wanted to take control of the onsurance part and wouls not give me a quote up front which I thought was a bit strange and not what Im used to. I was not trying to get any extra money from an insurance claim and was in a hurry to get ir back. In the past I havr always gottwn quotes prior to starting. Seemed like they wantwd full control if that. Front desk lady was not real pleasant but everyone else I experienced was nice and professional.

Great service! Did a good job, and quickly fixed the one concern I had.

Best place to take your car

Very friendly and professional services.

Great Service

Very friendly and competent body shop. I had a problem with a repair six months later, and they repaired it without hesitation.

Car repairs on time and good job

Excellent service and quality of the work was exceptional.

The customer service here is awful!!!!! threatened my wife due to misunderstanding between them and insurance company!!!! Of course that didnt go over to well

Professional quick service

Everyone needs to have their car repaired at gerber.

Friendly and helpful

Very professional.