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Game Junkies
1209 9th St SE, Roanoke, VA 24013, United States
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Game Junkies
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Jo
Review №1

Ended up having to return an item I purchased and the staff was very helpful ! Steven was very nice and I definitely recommend this place to everyone !

Ad
Review №2

I met the owner at the Flea market a few days before and he asked me to rate. Well... That might have been a bad idea. Great selection if you want a bunch of rare stuff, but no deals to be found. All items are at trending value. While the owner is 100% knowledgeable of his stuff I couldnt tell if his employee was... the guy was on a personal phone call the entire 20 minutes I was in there. For the die hard collector looking for the rare item at collector prices, this would be the place to go.

Ch
Review №3

I brought in my PS4 for a detail clean because it sounded like a jet engine when it would load games. I have had the system for 6 years and never cleaned it besides using duster, now it runs whisper quite. It was all done same day.Great Service!!! A+

Ch
Review №4

My sons switch had the screen go out. Figured it was trash but took it by game junkies just to see if I was repairable. Alex did an awesome job and had it fixed in about a week! Highly recommend

Pa
Review №5

Took my sons switch to get it looked at. I was greeted by Alex who was very knowledgeable and professional. Was able to trouble shoot the issue, gave me a time line to have it repaired and exceeded to fix it. I was never left in limbo but was well informed of the process. One of the best customer service experiences I’ve ever had.

Sa
Review №6

Awesome experience at Game Junkies! We had lost all hope in ever getting my sons ps5 fixed until we found game junkies! He did a great job and super fast! Definitely 10/10 recommend this place!!

Al
Review №7

Wonderful service with a knowledgeable staff. Be wary, you will spend more then you will intend too.Thanks btw for the help. XD

Aa
Review №8

My husband brought in his switch. It wasn’t charging. RepaIrs we’re done and it works great! Great service, called and updated along the way! Just couldn’t ask for better! Thank you!

pa
Review №9

The guys at game junkies were super helpful and knowledgeable. They fixed our problem in less than 24 hours! We will be return customers. Thanks guys!!

Wi
Review №10

Nice little hole in the wall game shop, we always find something interesting in here when we stop by. The owners/employees are nice and knowledgeable, and the selection is top tier, going back to genesis and earlier as well as modern systems. I even found Death Stranding for a discount shortly after release!

CC
Review №11

Awesome experience!! Alex was super helpful fixing my sons Nintendo switch !! Awesome customer service !!

Jo
Review №12

Always a friendly staff and great stock. I will continue to return to upgrade my collection.

gl
Review №13

Had an Xboxone s with startup error was able to get it fixed with new hard drive in one day was very nice

Ad
Review №14

Nice little game store that has some rare stuff for sale.

Ju
Review №15

I’ve never had a bad experience here. I’ve been purchasing games from Stephen for years now, from my days of going to happys and now ninth street. The selection of games is never disappointing.

Kr
Review №16

Absolutely amazing, I got a wonderful deal

Mi
Review №17

Very friendly and knowledgeable. Alot better than gamestop.

Ch
Review №18

Love Game Junkies! They have anything you need for gaming!

Ve
Review №19

Super helpful staff at the 9th street location.

Ca
Review №20

So far so good exactly what I was looking for when I needed it

Wy
Review №21

Met the owner Mr.Garcia a few times around town. Very nice young man. Will definitely stop in there one day!

No
Review №22

Had a few issues and the owner got me squared away, gave me store credit for having to drive to 9th street location and took care of everything from there. Great spot. Cheap prices and good customer service.

St
Review №23

Great store love it good prices lots of accessories retro and new systems and games

Ja
Review №24

Great selection and nice people!

Ca
Review №25

Pricy games, but a great selection!

To
Review №26

Great experience shopping at Game Junkies. Very helpful staff and they are stocked with literally everything including rare games and systems.

Ka
Review №27

Affordable good games, also had some items from wish sent there.

Ja
Review №28

This is an excellent spot to get retro games as well as modern ones. My son needed a replacement disc for his horribly scratched copy of Super Smash Bros Brawl. It was cheaper here than on Amazon.This is not a luxurious store, but its a fun one. Personally, I enjoy being in a space that is full of games and old consoles. Its like stumbling into a shed in a dream where you can play whatever you want - Dreamcast, PS1, Wii, etc.

Wi
Review №29

Nice store, nice staff, knowledge of merchandise.

Qu
Review №30

Alex at game junkies will most definitely get the job done I’ve taken my PS4 to him twice and he always fixes my problems thanks man and you most definitely see me again 👍🏽🙏

Sa
Review №31

My son bought a ps4 controller and they claimed it was an official sony Ps4 controller. We we went home it was an off brand. The controller doesnt even connect to the playstation. My son tried to exchange the controller but they said we cant do anything about it. I WOULDNT RECOMMEND THIS PLACE. THEY WILL RIP YOU OFF. WE WILL TAKE OUR BUSINESS SOMEWHERE ELSE.

Un
Review №32

The gentleman in the store was more than helpful with pricing and trying to help me locate the game I was looking for, as well as explaining the recent price hike in most at home electronics. Got me everything I needed, and even called their sister store on Williamson to try and get me the exact game I was looking for. Sorry Rage Wars is so niche, but Ill keep trying to find it!Ill support this business and buy all of my gaming needs here before anywhere else if I can help it.

Ch
Review №33

Small place but uad a lot of variety. Easy to figure out what was where, and all was in alphabetical order, which made looking a lot easier. Will be going back Im sure

Me
Review №34

How you can get old games for a cheap price

Je
Review №35

A little shop on the side of the road, dont blink or youll miss it. Street advertising could be better, but its pretty small. They had a decent selection for games including switch games. Looks like the carried some new games, but mostly used older games. They had some cool titles. The employee was pretty knowledgeable in the games they had.

Mc
Review №36

The store is a neat little building that is filled with a gamer’s dream come true. The trade-in options are usually great because for example I went to tech exchange to trade in some head-phones and they offered me 50 cents for each, then I went to game junkies and they offered me $5 for each! The workers are friendly and help out whenever, so yes I definitely recommend!

La
Review №37

Nice customer service super knowledgeable agents!!

Br
Review №38

I love game junkies, I go through them when ever I need games or electronics because of their point system and their friendly, nice, and respectfull. Its more convenient rather than walking or driving farther away to other gaming stores because its local and better... Their amazing...😄 And most of the time their even cheaper than some gaming stores and they got good discounts too

Sc
Review №39

Great shop Great employees local owned and operated

Br
Review №40

Shops are relatively small and are in need of more curb appeal. The staff can be a little lack luster but they know their stuff and beat 80% of big game store policy and prices games and trade ins are usually better here too. Ive come to in the past trusting them over The Tech Exchange and Game stop locally anyways.

Ja
Review №41

Great selection, with wonderful customer service! Will definitely be returning for future purchases!

Do
Review №42

Great store, there hasnt been a game I wanted that they didnt have. Its a super chill atmosphere, and the owner is very knowledgeable and enjoyable to talk to, as well as the employees. Recommend this store to anyone

Er
Review №43

Game junkies is by far the best video game store I’ve ever been to. Extremely generous with trade ins and buys. Go see them for any video game and console needs!

Da
Review №44

They offer you nothing for your games, or systems, go to gamestop. please everyone they are evil. Everyone please trust me go to gamestop. they will treat you better and give you better deals. Game junkies workers are all mean inconsiderate people!!!!!!

Ge
Review №45

This store is spacious, inexpensive,and the customer service is amazing. I went into the store, and the employee there was nice to me and my wife. The employee got out of his chair to address me, and stayed out of his seat to check the games I was trying to sell. He checked everything I had and offered me $5000 for 70 + games. 1 game they were only selling for $2 on their shelf right behind me... If you’re looking for a respectable game store in the Roanoke area GO HERE, their games are extremely fairly priced. I recommend Game Junkies if you’re looking for good customer service and affordable prices!

Ma
Review №46

Excellent service, fair re-sale prices, and amazing atmosphere! I will DEFINITELY be coming back.

Ed
Review №47

The associate at the south east store was very helpful and friendly and I plan to continue to shop there

Ra
Review №48

Well first off I’m gonna say this! The store and the employees are awesome! The owner and other employees go out of there way to make sure your satisfied! And walk out the door with what you need or what your looking for if they don’t have it they help you out! I would recommend this place 100% to anyone that loves video games the most honest people I’ve dealt with!!

Sa
Review №49

This place is awesome

Ka
Review №50

We’ve went every Friday for 3 weeks!! Awesome prices! Great selection.Today I took a PlayStation 2 game I bought that was horribly scratch and they made it look absolutely brand new! My exact words were ‘holy wow!’Amazing service. Good quality merchandise as well.

Ja
Review №51

Had a wonderful time at this store, Alex was a great help finding all the games I needed and this store had every game In stock I was looking for! This was the first time Ive ever been here and wont be the last!

Ni
Review №52

🕹Currently my 8yr old sons fav place to go and for the past 2 years a committed customer. They always seem to go that extra mile for the guest. Whether its checking availability on an item, applying coupons even if your short a few points, or exchanging a controller BC it wasnt campitable, they make are you leave a happy customer and got what u came for. Props on customer service in a location that can be comprising, Im sure, all the way! 10*⭐STARS IF I COULD GIVE IT!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟👍

Sa
Review №53

If you are even considering classic gaming this is the place for you! The young man usually working there is extremely knowledgeable about all the games and systems. He is also very friendly and good natured. They have a huge selection and reasonable prices with a wide range. They sell consoles, games, controllers and memory cards. I will keep going back!

Br
Review №54

If youre a video game enthusiast, this place should be on your radar. There are a ton of retro and modern games all at a fair price, and the staff are extremely passionate about what they do. You cant beat that level of customer service!

Da
Review №55

If I could give this place 10 ⭐ I would! Always been a great place to stop in. Always super friendly and tries to give you the best deal possible. You just dont get that from the other guys

Br
Review №56

Want a bang for your buck. Come to game junkies. A place to sell your stuff and buy more stuff. Always leave with a smile. Great people and great prices.

Re
Review №57

Shoped at game junkies more than once and to my amazement they had every game that I can possibly think of its an awesome place with awesome people thank you game junkies

Ki
Review №58

Deal with the owner all the time. Known him for years. Best game shop in the city. They make sure to beat everyones prices and work with you and answer all questions you may have about games or game systems. Have the best selection in the city as well. If you are looking to add to your collection or know anyone who is send them on over to game junkies!! Both locations have a great selection and fun atmosphere. I would recommend these stores to anyone looking for gaming related items.

Sh
Review №59

Good service from employees. They seem very knowledgeable and friendly. They have a lot of games and consoles to choose from. What I do not like is their warranty on controllers for PS3. The one store is quite small but friendly and helpful environment. Will go back when needed.

Mo
Review №60

The staff I have interacted with in the few months I was a customer were great, and the selection of games and their prices are excellent, but the ownership is very rude. Today he felt it necessary to notify me and my friend via the employees speakerphone in a long, uncomfortable manner that that the store is monitored by cameras, inside and out, with the strong implication that we might be thinking about stealing something because [he] knows theres a lot of that going on today. We paid for our game, left, and will not be returning.

Ja
Review №61

Game Junkies has that unmistakable vibe of a classic neighborhood gaming store. It has an incredible collection of games and consoles, old and new. The owner was very engaging and helpful, and the rewards system is both unique and extremely beneficial, especially for collectors. If youre looking to trade games in, youll get a better deal than Gamestop. If youre a collector, its certainly worth coming in from time to time to check out the amazing games that come through here.

No
Review №62

Thank you so much for taking care of my needs. Shipping was fast, products arrived in good shape and you guys rock my world when it comes to my gaming console and game needs. You guys are the best. I am so glad to know that a store will do what they need to do to meet my needs. Great collection of Japanese imports and consoles!

Ma
Review №63

I LOVE going to this store!! They have EVERYTHING I needed to start collecting my video game systems again!! They have every thing from Atari to PlayStation!! There are a WIDE variety of games for all systems. When you trade things in, they give the MOST credit of ANYONE in town. Ive bought used systems, games and accessories and have been pleased EVERY TIME!!! ALWAYS friendly and willing to help you find what you want/need. I dont think there has been a time that I have been in either store and not found something that I walked out with!!! Keep it up guys!!! As long as you are around, Im going to keep purchasing from you!!!

Da
Review №64

This place is a great place to buy or sell any video game systems or anything video game related!! Wonderful staff with knowledge of different gaming equipment. They have a Huge variety of different games and systems at reasonable prices!!!

Ja
Review №65

Very friendly staff. Great prices. And they have a great selection of items you cant find locally!

Ha
Review №66

Game junkies is the best place to get all your classic game needs. From the original pong system to Xbox ones they have it all! The prices are great and so the people who work there!

Cr
Review №67

These guys are awesome, how could you not like them? If you like video games, this is your toys r us

Ch
Review №68

Game Junkies offered a great experience from knowledge of their products to being polite and considerate. They offer items for retro gaming from Atari on up to Xbox One and PS4, from accessories to consoles. Also their prices are very very good! Cant wait to go back!

Ya
Review №69

I have had nothing but thoughtful genuine service from Game Junkies. This is truly a unique haven for video game enthusiasts of the Roanoke Valley! Fair prices, vast selection, and not to mention a serious nostalgia overload!!

Al
Review №70

My son bought a Pokemon game on Saturday and had to bring it back Monday due to a dead battery.... we then had to bring back the Pokemon game he got to replace the first one also due to a dead battery... all this is totally understandable when dealing with 20-30 year old games. Really just wanted to post about how great you were about helping him out and explaining what was wrong with them. Oh and having the patience to deal with me noy knowing anything about any of this stuff. Youre amazing and I recommend your store to anybody who is looking for games. THANK YOU THANK YOU THANK YOU

El
Review №71

Tons of great options and a super fun atmosphere. A gamers dream come true!

Mi
Review №72

Love this place. Like it better than game stop.Employees are kind and always ready to go the extra distance to get you what you eant and need.5* all the way

Mi
Review №73

Game Junkies is a great place to do your gaming business, both buying & selling. I have done both with Stephen and he has been an absolute gentleman all the way around! All deals were made to benefit my daughter and he always gives her the benefit of any doubt and works the deal for her. Dont deal with BIG NAME places with HIGH OVERHEAD, bring your business here. He will make it right if it wasnt in the first place, believe me!

na
Review №74

Great staff. Very knowledgeable. Love the prices. Staff took their time with kids to explain things, very caring and patience. Game junkies is only place Im spending my money at. We drove from Martinsville VA. WORTH THE DRIVE

Jo
Review №75

Great, local game shop. Dont hesitate to visit. I have visited all three locations now and Im glad I did. Nice locations, staff, and stock. I had a good time chatting with the employees and found them to be knowledgeable and professional. One of the big reasons for my visit to the Roanoke location (the main one) was to get a disc resurfaced. Best 2$ I have spent in a while. My OG Xbox game looks perfect and plays again! It was not working before I had it resurfaced. I found some good deals on games. I think some of the prices were above ebay but not all and thats just my opinion. Prices change so fast on ebay its probably not fare to compare to a brick and mortar store. If I lived in Roanoke I would visit all the time but since Im far away it motivates me to visit a great place like Roanoke.

La
Review №76

I like game junkies. The area needed a local business for all gamers. The prices are fair and the service is great! The only place I shop for all my gaming needs.

Gr
Review №77

Its great to have an alternative to GameStop. These guys will beat those crooks trade in value & if they cant, they will at least match it. Their console bundle prices are awesome, GS cant touch those prices. Will be using these guys from here on out. Keep it up!!!

St
Review №78

Great local game store! Knowledgeable employees! Julia is amazing end of story!

De
Review №79

Amazing prices on rare and uncommon games very nice staff and knowligble aswell 10/10 would recommend. Really good if your a collector.

Yp
Review №80

Super cool! Real down to earth and kind staff, very wide and well priced selection, over all very nice experience

Ba
Review №81

Awesome a lil steep tho and for this I can only award you 4 stars

Ri
Review №82

Very friendly and down to earth people. The prices on some games are a tad bit high, but overall the stores are very clean and organized.

Ja
Review №83

Great deals and awesome selection. I would recommend these guys every time! Super nice and knowledgeable staff.

Co
Review №84

I love game junkies started going to them and i stop going to game stop

Co
Review №85

This place is where you want to go if you are a gamer or are curious about games. They have it all and a great staff. If you want a staff into games and knows what they are talking about come here!!!

ki
Review №86

Store sold my buddy a used guitar hero guitar for 35 dollars. The game new was 50 . And they said they didnt even have time to check and see if it worked. Pretty lame service and the odor of the place is Reminiscent of a ball sack. So if you have tons of money to blow on over priced junk and love the smell of balls this place is for you. Edited and gave 2 stars. But your reply is still riddled with lies and misinformation. But you claim you will fix the odor so Ill give one more star.

To
Review №87

Huge selection and some cool rarities (Plumbers Dont Wear Hats) 🍿 🍿 🍿

Ba
Review №88

This place is absolutely amazing Im never going to Gamestop ever again

Pa
Review №89

Other than a couple employees being sarcastic and making u feel belittled. Its not bad

Di
Review №90

Old School Gaming stores , you dont find alot of them. Good Inventory , great prices. Havent gotten a chance to use their Trade in Service yet but im going to try that next , Staff is friendly and have never had an issue with the multiple times ive chatted in and visited. Will most certainly recommend to all my colleagues.

Ca
Review №91

Had a great experience.. the owner has a great sense of humor and very knowledgeable about his merchandise. Will be returning

Du
Review №92

Great people, great prices. Best place to buy games in town.

Je
Review №93

Awesome place to shop, had some old ps4 controllers that had bumper issues and they bought them off to fix them of me which gave me store credit...wasnt expecting anything for them..they also bought some empty switch game cases that i had left from when my dog chewed up a few of my game cartidges. I always check their store for my gaming needs before going elsewhere and 9 times out of 10, they have what im after.

Us
Review №94

The best selection around! Fair prices on trade ins and merchandise, plus they carry the limited production games that are hard to find!

Je
Review №95

Found this spot hoping they could fix my sons 3DS. He did a factory reset & charged nothing. My kids LOVED this place with all the old & new games. We will be coming back for sure

Do
Review №96

I found all my old games from way back in the day,and continue to find more! Ive almost bought every game system so far they have an amazing selection

Sa
Review №97

I stopped selling and buying from gamestop! The employees are awesome! I love this place! The rewards are amazing!

Da
Review №98

Great customer service and all around best video game selection around Virginia! Stephen and his crew always has the game I’m searching for.

Ca
Review №99

Great selections of games for most systems!! Have accessories!!! Was able to find a power cord & controllers for both my regular & my super Nintendo systems!!!!! Friendly staff & an awesome rewards/loyalty program!!!!!!?

Mi
Review №100

Was looking for elite controllers and scuff controllers for xbox 1 with paddles on back they didnt have any did think they had some cool things tho

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1209 9th St SE, Roanoke, VA 24013, United States
  • Site:https://www.facebook.com/gamejunkees/?ref=aymt_homepage_panel
  • Phone:+1 540-204-4084
Categories
  • Video game store
  • Game store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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